Sandman Signature Sheffield Quays Hotel

Hotels
•
Northland Group
8 (201 reviews)
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB , Sheffield , GB
44-114-2525500

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Sauna
Designated smoking area
Wheelchair accessible
Steam room
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Modern and clean rooms
Cons:
Restaurant closed
Cleanliness issues during check-in

Categories

Cleanliness
7.33
Some concerns with room cleanliness as noted in the reviews.
Service
8.8
Multiple reviews highlighted the friendliness and helpfulness of staff.
Location
7.84
The hotel is not in the middle of town but provides access to nearby areas.
Room Quality
9.29
Newly refurbished rooms with excellent furnishings and comfort.
Amenities
8.32
Great amenities including a gym, pool, and sauna.
Value for Money
7.78
Good value expected once restaurant is operational.
Food and Beverage
6.83
Restaurant closure and some issues with breakfast choices noted.
Overall Experience
7.8
Overall positive experiences with some issues affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:52

Property Description

Recreational Opportunities

Indulge in the indoor pool, sauna, and fitness center for a relaxing stay.

Dining and Drinks

Savor meals at the on-site restaurant, grab snacks at the bar, and unwind at the lounge.

Convenient Location

Located near Sheffield's top attractions and just a short drive from the airport.

Book your stay at Best Western Plus The Quays Hotel Sheffield for a perfect blend of comfort and convenience.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZD

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 201 reviews
Cleanliness: 7.33
Service: 8.8
Location: 7.84
Room Quality: 9.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 6.83
Overall Experience: 7.8
R
Ross • solo_traveller • gb
9
Pros:

Very comfy rooms and bed

Cons:

Spa facilities were lacking a bit. But I appreciate it's a gym spa not a normal spa. Disappointed jacuzzi was out of action

2026-05-23 • via Nuitee
G
Gareth • solo_traveller • ie
4
Very disappointing at won’t stay there again
Cons:

The music in the hotel during the day and night at a private function was a disgrace for noise levels, staff not interested in any attempts to lower the sound. There was no complimentary water available in the rooms. Guests not prioritised or thought of in any way

2026-05-23 • via Nuitee
N
Nicola • family_with_children • gb
8
Pros:

The location was good, the room and en-suite were spacious.

Cons:

The car park is small. There were no spaces when we arrived.

2026-05-22 • via Nuitee
D
Danielle • couple • gb
10
Pros:

Excellent location

Cons:

NA

2026-05-22 • via Nuitee
M
Michelle • family_with_children • gb
8
Nice hotel, good rooms, good location, let time by food and service
Pros:

room good, both of them, good location, close to lifts but not too close. Facilities all worked. Reasonably clean. Good parking. bed was comfortable.

Cons:

We went to the bar area for food as it was the only choice, background music very high, not many people in there and yet service was poor. Had to keep actively waving to get attention staff, who were having lots of fun chatting and messing around and not a lot of customer service - disappointing

2026-05-22 • via Nuitee
J
JUN • family_with_children • gb
10
Pros:

like the river side location, enjoyed the pool, gym, room. all nice and new!

2026-05-22 • via Nuitee
R
Ryszard • solo_traveller • gb
10
2026-05-21 • via Nuitee
S
Stephanie • couple • gb
10
Great location and deluxe room great
Pros:

Great decor and location

Cons:

Nothing

2026-05-21 • via Nuitee
K
Kay • solo_traveller • gb
8
2026-05-21 • via Nuitee
J
Jamaal • solo_traveller • gb
8
2026-05-20 • via Nuitee
M
Marsh • family_with_children • gb
10
Amazing staff great facilities
Pros:

Clean

Cons:

Breakfast

2026-05-20 • via Nuitee
H
Holly • family_with_children • gb
6
Room and facilities excellent, whilst food was good in the restaurant the service was pretty awful…
Pros:

Clean, spacious

Cons:

N/a

2026-05-20 • via Nuitee
M
Maciej • couple • pl
8
2026-05-20 • via Nuitee
A
Andrew • extended_group • gb
8
2026-05-20 • via Nuitee
M
Maciej • couple • pl
7
2026-05-20 • via Nuitee
S
Stuart • solo_traveller • gb
3
Don't bother
Pros:

Room decent enough.

Cons:

The noise from the kids until the early hours so basically a couple of hours . It says soundproof rooms hence why we picked it complete rubbish .
Showers in sauna,pool changing room absolutely stink and where filthy. Extractor not working in bathroom. No lighting on balcony so lethal and pointless when dark. £20 for a breakfast what a joke.
Complained to reception in the morning and was promised Manager would be in touch and still nothing . £10 parking overnight should be put on the price of the room thats if your lucky enough to find a parking space. Paid extra for the upgrade which was a view of a stinking canal. Supposed to be a deluxe, same size as a Premier Inn if not smaller . Never again . Premier breakfast mules better aswell.

2026-05-19 • via Nuitee
L
louise • solo_traveller • gb
8
Great stay
Pros:

Loved our room and the tea and coffee facilities, there was plenty.Room was spotless and decor was lovely.Massive bed and we upgraded to a room with a balcony which I would recommend.Health suite was also lovely, nice pool,steam room and sauna with clean facilities and also free towel,showers and hair dryer to use.

Cons:

They ran out of pizza.

2026-05-19 • via Nuitee
S
Souza • solo_traveller • br
9
Foi ok, pequenos contratempos mas tudo confortável.
Pros:

Os funcionários são extremamente educados e solícitos

Cons:

Minhas toalhas não estavam completamente limpas, piscina muito cheia por causa das aulas infantis de natação e estavam em obras, barulho começou muito cedo, as 8:00.

2026-05-19 • via Nuitee
D
daniel • couple • gb
5
N/a
Pros:

Big bed & comfy. Gym is decent

Cons:

Unfortunately building work ruined the stay

2026-05-19 • via Nuitee
D
dougie • solo_traveller • gb
10
2026-05-19 • via Nuitee