ORIDA Maidstone Hotel

Hotels
Independent
8.4 (238 reviews)
Bearsted Rd, Maidstone, England, ME14 5AA , Maidstone , GB

Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Concierge service
Wheelchair accessible
Steam room
Fitness facilities
Gift shops or newsstand
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Dated decor
Low shower pressure

Categories

Cleanliness
8.65
Rooms were very clean, and the hotel overall was kept tidy.
Service
8.85
Staff were very friendly, polite, and professional.
Location
8.55
Good location, reasonable proximity to channel tunnel.
Room Quality
8.15
Rooms are large and comfortable but some decor is dated.
Amenities
8.15
Nice gym, but pool ambiance could be improved.
Value for Money
8.15
Good overall value, but car park fee needs consideration.
Food and Beverage
8.15
Breakfast and dinners were good, but some items missing.
Overall Experience
8.55
Overall a lovely stay with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:20

Property Description

Experience the perfect blend of relaxation and adventure at the ORIDA Maidstone Hotel, where unforgettable memories await you.

Spa and Wellness
Indulge in luxurious massages, rejuvenating body treatments, and revitalizing facials, all designed to pamper your senses and elevate your well-being.

Exceptional Amenities
Dive into our inviting indoor pool, unwind in the steam room, or stay active in our fully-equipped fitness center. Enjoy seamless connectivity with complimentary Wi-Fi, concierge services, and on-site gift shops.

Delightful Dining Options
Savor delectable meals at our restaurant or grab a quick snack at the café. Unwind at the bar/lounge with your favorite drink and relish our delightful buffet breakfasts served daily.

Uncover the charm of Maidstone, book your stay at ORIDA Maidstone Hotel today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 55

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

See all policies

Location

Guest Reviews

8.4
Based on 238 reviews
Cleanliness: 8.65
Service: 8.85
Location: 8.55
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.55
D
David family_with_children gb
8
2026-05-23 via Nuitee
Y
Yannick solo_traveller de
9
2026-05-23 via Nuitee
N
Neil solo_traveller gb
6
2026-05-23 via Nuitee
R
Ryan family_with_children gb
8
2026-05-22 via Nuitee
P
PRFC solo_traveller gb
5
A convenient location & adequate accomodation.
Pros:

The Hotel is in a convenient location and has adequate accommodation.

Cons:

It is becoming 'tired' in the rooms and such things as the carpets are showing their age. The overall experience was frankly mediocre.

2026-05-22 via Nuitee
S
Shamila family_with_children gb
10
Comfortable
Pros:

Every thing we have been 3 times in this hotel I am very happy visiting next too

Cons:

Not thing

2026-05-22 via Nuitee
L
LILIANA family_with_children gb
8
nice little break
Pros:

everything was very nice

Cons:

nothing

2026-05-22 via Nuitee
N
Nyx solo_traveller gb
10
2026-05-22 via Nuitee
P
Paul couple lu
9
Pros:

Good swimming pool and gym

2026-05-22 via Nuitee
L
LYNNE couple gb
7
Pros:

LOVELY RELAXING BREAK

Cons:

BATHROMM SINK HAD NO PLUG

2026-05-22 via Nuitee
A
Annah solo_traveller gb
10
2026-05-21 via Nuitee
B
Blerim family_with_children gb
8
2026-05-21 via Nuitee
M
Michael family_with_children gb
8
2026-05-20 via Nuitee
W
Watson couple gb
9
Great leisure facilities and large rooms.
Pros:

Staff were great. Breakfast was hot with plenty of choice. Rooms were a good size and the pool excellent.

Cons:

Nothing

2026-05-20 via Nuitee
A
ALASTAIR couple gb
7
Location is all important as near relatives so that is why we stay there.
Cons:

Too many kids running up and down the corridors
Doors too noisy when closing
Breakfast is pretty mediocre apart from gluten free option which is good

2026-05-19 via Nuitee
B
Birt solo_traveller id
6
Pros:

The restaurant meal was very good. Friendly staff.

Cons:

The room was too warm. Didnt understand how the temperature controls worked for the room.

2026-05-19 via Nuitee
B
Bekithemba Phillis couple gb
10
2026-05-19 via Nuitee
R
Rosemary solo_traveller fr
8
Good value and comfortable but a few niggles
Pros:

Extremely comfortable bed and the room was spacious and very clean.
The bar and restaurant were very good and the staff were pleasant and helpful.

Cons:

BUT the electric sockets are in strange places and there are none near the bed. You have to lift the hospitality tray onto the desk in order to plug the kettle in, which is not really helpful; some rethought here would be good!
I understand the reason for the glass tops on the desk but if you have an optical mouse, this is a pain because it won't work. Could you provide a mousemat perhaps?
Also, there are some chips in the enamel of the washbasin, I kept thinking there was a spider ...
The grab handle for the bath is in an unhelpful place, although because of the irregular shape of the room, it might be difficult to alter.
Finally, a small niggle, I would have liked advanced warning that there is no lift; you can request a ground floor room but I was not aware beforehand.

2026-05-18 via Nuitee
A
Andrew couple gb
9
2026-05-18 via Nuitee
B
Bharath solo_traveller in
7
2026-05-18 via Nuitee