Lancaster Inn & Suites

Hotels
8.2 (883 reviews)
1475 Lancaster Road , Manheim , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Good location
Cons:
Overpriced
Inconsistent breakfast quality
Needs updates

Categories

Cleanliness
7.95
Some reviews mentioned cleanliness positively, but issues with musty smells and untidy breakfast areas were noted.
Service
9.45
Multiple reviews highlighted the pleasant and helpful staff.
Location
9.45
Guests appreciated the convenient location near attractions.
Room Quality
7.95
Rooms are noted as spacious and clean, but some mentioned outdated furniture.
Amenities
7.45
Amenities like breakfast received mixed reviews; breakfast variety and quality were questioned.
Value for Money
7.45
Several guests found the hotel overpriced for the quality and amenities offered.
Food and Beverage
6.95
Breakfast options were deemed inadequate and inconsistent, impacting overall satisfaction.
Overall Experience
8.95
Overall, guests had a positive experience, with some desire for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:05

Property Description

Convenient Location
Located just 14.4 km from Lancaster, our Manheim hotel is the perfect base for exploring the area. With easy access to Pennsylvania Route 72 and being only a 15-minute drive from the Mount Hope Estate and Winery, you'll be in the heart of all the action.

Fantastic Amenities
Swim in our refreshing outdoor pool, work out in the fitness centre, or stay productive in the business centre with free WiFi - we have everything you need for a comfortable stay.

Cozy Rooms
Relax in our well-equipped rooms featuring a microwave, refrigerator, cable TV, and free toiletries in the en suite bathroom. Upgrade to a suite for extra space and a convenient sofa bed.

Book your stay at Lancaster Inn and Suites now for a memorable experience!

Important information:

We have only 2 Pet friendly rooms and the room name begins as "Pet Friendly." Please note that we allow only 2 pets per room and that there is a pet fee per night.

Guests with pets are allowed to book only the Pet Friendly rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 883 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 8.95
L
Laura family_with_children us
2
Disappointed.
Pros:

Location. Staff was nice.

Cons:

Dirty. Out of everything; mainly towels. Had a new employee that wasn’t trained and left alone. Employees that weren’t new TRIED to be helpful but could only be as useful as what was provided to them, which was lacking. The first floor smelled terrible which I paid $150 more for so I can bring my clean, welll-behaved, service animal. They have exactly ONE cleaner who doesn’t speak a lick of English. Also, they’re expanding for some reason?! How about renovate and work on the current state and hire more staff before wasting precious resources on more work you cannot keep up with. Really disappointing experience.

2026-07-16 via Nuitee
D
Dawn solo_traveller us
7
Pros:

The worker who Checked us in was so nice. We talked for quite awhile and he made us feel welcomed. The room was very clean too

Cons:

Thr parking lot was a mess and very few spots. The breakfast was awful!!!! There was a large group of soccer players and they were very loud and kind of rude. The guy in the breakfast room sat on his phone and never moved to do anything. there were no eggs and he sat watching his phone and never made more. I ended up just eating a yogurt because everything else was gross.

2026-07-15 via Nuitee
D
DeAnna solo_traveller us
4
2026-07-14 via Nuitee
K
Kathy family_with_children us
7
Pros:

Location was good. Staff was helpful. Pool was nice. Room size was nice.

Cons:

The hotel appeared to be short staffed. Room restocking was not done daily - we ran out of toilet paper.

2026-07-14 via Nuitee
J
Jennifer solo_traveller us
7
Pros:

So close to fields for soccer

Cons:

Super comfortable bed, great breakfast, pool for the kids

2026-07-13 via Nuitee
S
Susan solo_traveller us
10
2026-07-13 via Nuitee
T
Thomas solo_traveller us
8
2026-07-13 via Nuitee
M
Moriah family_with_children us
8
2026-07-12 via Nuitee
C
Clifford couple us
10
Great location and amenities to visit family. Thx!
Pros:

Great location, grand kids loved the pool and daily room cleaning…thx!

Cons:

The front door could be automated, tough getting luggage cart out the door by oneself.

2026-07-06 via Nuitee
P
Pluviose family_with_children us
10
2026-06-29 via Nuitee
T
Trecky97 solo_traveller us
4
Stay in Lancaster, PA
Pros:

Location was 15 minutes from the PA Renn Faire, so that was an easy drive.

Cons:

Room main door was very hard to open/close since it was detached from its top hinge. Shower wand adjustment rod was disconnected from the wall. Bathroom sink faucet was hitting the mirror which was mounted too low and was loose. Coffee pot in room did not work, took to management and never received a replacement.

2026-06-29 via Nuitee
C
Clifford couple us
10
Worked well for us. See you again next week.
Pros:

Great location, close to family. Breakfast and pool just what was needed. Thx

Cons:

N/A

2026-06-27 via Nuitee
L
Leann couple us
9
Pros:

Location was great for our needs

2026-06-22 via Nuitee
L
Linda solo_traveller us
7
2026-06-20 via Nuitee
G
George couple us
8
Would stay there again
Pros:

Average for a motel

Cons:

Eggs were salty and cold

2026-06-18 via Nuitee
J
jgrs1204 family_with_children us
1
This was my first and last time booking with this .
Pros:

The food was decent and that's honestly about it.

Cons:

The blankets were stained , there was hair all over. In the bathroom and on the night stand in between the beds. I came all the way from Delaware so to complain about it we would have been s.o.l. As the receptionist told me we booked the last room . (Available for renters with a dog ). It was not worth what I paid for to stay for 1 night. I am beyond disappointed. Many places didn't even have any more rooms so I was forced to deal with this .

2026-06-15 via Nuitee
N
Nicole family_with_children us
8
Perfect location for a soccer tournament at the PA Classics facility.
Pros:

Stayed for a soccer tournament. Our room literally looked over the soccer fields. The convience was amazing. This is not a luxury resort but I was there with my sweaty 15 year old. The staff was amazing and we enjoyed our stay. Even with a hotel full of soccer kids, it was a quiet and relaxing location. I would stay here again.

Cons:

I was a bit worried about prior reviews but I didn't find that they held teeth. The hotel is adding a wing and their parking was limited but we all figured it out.

2026-06-11 via Nuitee
A
Andrew family_with_children us
10
2026-06-08 via Nuitee
O
O'Brien family_with_children us
8
Perfect for what I needed.
Pros:

The location was perfect and the room was roomy and comfortable.

Cons:

Breakfast wasn’t the best.

2026-06-08 via Nuitee
A
Aaliytha family_with_children us
10
2026-06-01 via Nuitee