Best Western Plus Dockside Waterfront Inn

Hotels
•
Best Western
7.8 (1820 reviews)
505 South Huron Avenue , Mackinaw City , us
+1 231-436-5001

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.8
Room cleanliness was an issue, not properly cleaned after previous guests.
Service
8.3
Service was friendly and accommodating, though some staff were less engaged.
Location
9.3
Location is excellent, close to the beach and other attractions.
Room Quality
7.8
Rooms were comfortable, but some were dated and required maintenance.
Amenities
7.3
Basic amenities provided but some guests mentioned accessibility issues.
Value for Money
7.8
Generally good value for the price but expectations were not fully met.
Food and Beverage
6.8
Breakfast options were acceptable but not outstanding.
Overall Experience
8.3
Overall experience was pleasant with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:20

Property Description

Private Beach Access and Lake Views
Experience the serenity of your own private beach at Best Western Dockside, with stunning views of Lake Huron from your room's private balcony.

Comfort and Convenience
Enjoy the convenience of in-room refrigerators, coffee makers, and hair dryers in every guest room. Upgrade to a room with a kitchenette or seating area with a sofa bed for extra comfort.

Amenities for Every Guest
Whether you prefer relaxing by the swimming pool, working out in the fitness center, or staying connected with free Wi-Fi, Best Western Dockside has something for everyone.

Book your stay now at Best Western Dockside for a perfect blend of relaxation and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLN

Location

Property Accessibility

Total Disability Score: 44.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 1820 reviews
Cleanliness: 6.8
Service: 8.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 7.8
Food and Beverage: 6.8
Overall Experience: 8.3
A
Anne • family_with_children • us
6
2026-08-08 • via Nuitee
E
Eugene • family_with_children • us
10
2026-08-06 • via Nuitee
T
Timothy • solo_traveller • us
7
2026-08-02 • via Nuitee
M
Mary • family_with_children • us
10
2026-07-24 • via Nuitee
M
Maureen • solo_traveller • us
6
2026-07-23 • via Nuitee
D
Denise • family_with_children • us
8
The hotel is in a very good location, staff were friendly, however, the breakfast was not very good.
Pros:

The hotel is in a great location for boarding the ferry to Mackinac Island- you can walk to the ferry. It’s also very close to all the shops and restaurants in Macinaw City, again, you can walk there. The staff were friendly and helpful.

Cons:

The breakfast was not very good. The pancakes were good, but the eggs were awful. We stayed for 4 nights and it was the same food each day.

2026-07-23 • via Nuitee
M
mariscal • family_with_children • us
7
2026-07-22 • via Nuitee
K
Kamal • couple • us
9
Nice location, reasonable price nice beach
Pros:

Swimming pool, location

Cons:

Nothing

2026-07-22 • via Nuitee
G
Ginger • couple • us
10
2026-07-21 • via Nuitee
A
A1829HAbethf • Family
2
Poor managers
Pros:

Horrible management...don't waste money...many nicer hotels in same area.

2026-07-20 • via Tripadvisor
D
Diane • couple • us
8
2026-07-20 • via Nuitee
K
Kimberly • family_with_children • us
2
I was taken. You Charged me so much more than that room (219) was worth. Shame on Bookings.com
Pros:

NOTHING. For the PRICE I paid (which I believe was WAY OVER PRICED for the room I was in. For the Price I paid, I was expecting luxury accommodations. The room I had was a $150.00 OR Less NOT OVER $300.00
I stayed at a Choice motel with Awards FOUR YEARS in a row,, Including this year. And I paid UNDER $ 120.00 a night. Choice room was EXCEPTIONALLY CLEAN, BW WAS NOT had Dust on lamp shades, cob webs under lampshade, the Smell in the room was terrible, Choice was a nice scent.
BW had breakfast from 7 to 9, Choice had it from 6 to 9:30.
I wanted this trip to be memorable because I had my Niece with me and because of my age and health issues, my LAST trip to Mackinaw.

Cons:

I just wrote what I DIDN'T LIKE, but to add to that, the Man at front desk was not nice, Smoked way to close to entrance.

2026-07-20 • via Nuitee
J
jeanlC1246MY • Family • Stevensville, Berrien County, Michigan
10
Met our motel dreams 100%
Pros:

Exceptionally great stay here. Very clean rooms, clean and well maintained grounds, hallways, buildings. Professional, friendly and caring staff from front desk to the attendant in the breakfast room. They offer a wide range of breakfast options in the morning in a bright, cheery and large room on top floor. Best motel we've stayed at in this area. It will be our first choice next time we travel here.

2026-07-19 • via Tripadvisor
H
Hall • family_with_children • us
10
.
Pros:

Location,

Cons:

.

2026-07-18 • via Nuitee
I
Ian • family_with_children • us
8
Big room, good beds, ok food, friendly rodents, tight parking. Great location.
Pros:

Room had plenty of space. That was the best part. Got to snuggle the bride while our many belligerent progeny quarreled on the other queen beds.
It is really hard to find a place that will take 4 unruly children.

Cons:

10 at night, my oldest says, "Dad, there is a mouse next to my bed." I am like, "no way," but then it runs across the room and back. Wife was already at front desk getting something else. Told her to ask the desk for a glue trap. They were incredulous. "You must have let it in." I reply, "Nope, there is a straight up Tom and Jerry Mouse hole in the base board (which was absolutely true)." Wife suggested a fine Acme product, but none were available. We stuffed the hole with Walmart bags and went to bed. They can't hold your spaghetti sauce without ripping out, but they will stuff up a mouse hole. Went to bed without further incident.
Breakfast was OK. Pancakes were pretty good. Coffee was mediocre.
Parking was pretty tight. I got a mini van and it was tight. If you have an Electra 225 you had best abadon hope. It was full too.

2026-07-17 • via Nuitee
D
Delos • couple • us
9
Employees were top notch, nice clean room.
Pros:

Didn't eat breakfast, bed very comfortable and shower was nice.

Cons:

Air conditioner had a musty odor.

2026-07-14 • via Nuitee
B
Brandon • family_with_children • us
5
Pros:

Excellent location

Cons:

The building is outdated and the bathroom was very small

2026-07-14 • via Nuitee
A
A • couple • us
8
It was good
Pros:

Location, next to beach, rooms are spacious

Cons:

Expensive, breakfast can be improved, parking

2026-07-14 • via Nuitee
M
mexicangirl2 • Couples • Crown Point, Indiana
4
Needs an overhaul, expensive for what we paid for it to be so run down
Pros:

We booked this property for 2 nights for our visit to Macinaw. The staff was nice, acknowledged our platinum status and gave us our room, 4 floor, waterside. We took the elevator up, it made some strange noises so we never used it again for fear of getting stuck in it. Couldn’t help notice right away how dirty the carpet in hallways were, really needs to be deeply cleaned and vacuumed or better, replaced. Our room was ok, nice view of lake, furniture is very dated, old fashioned, wallpaper is peeling off walls, carpet needs to be replaced and bedding had a mildew smell to it. Breakfast is from 7 till 9 and the signs posted say it’s only available M-F and since one of the mornings we were there was Sat, we had to ask if there was breakfast available, which it was, so signage needs to be updated. Kids running up and down the halls kept us up one night. We did use the back patio to sit by the lake which was nice. The balcony’s on the 4th floors are smaller than the balconies on floors 2 and 3 so I’d would have rather had floor 3. With 2 chairs and a table, we had to crawl over the chair to fit in.This property really needs some TLC all around from the halls to the rooms, just everywhere especially after the price we paid to stay here. Expected a lot nicer for over $350 a night.

2026-07-13 • via Tripadvisor
M
Miller • solo_traveller • us
10
2026-07-13 • via Nuitee