Makkah Towers

Hotels
8 (10604 reviews)
Ibrahim Al Khalil Street , Makkah , sa

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Proximity to the Kaaba
Spacious rooms
Cons:
Cleanliness issues
Slow reception service

Categories

Cleanliness
6.08
Several reviews mentioned lack of cleanliness and issues such as dust and mold.
Service
9.05
Many reviews praised the helpful and friendly staff.
Location
9.09
The hotel is very conveniently located near the Kaaba and Haram.
Room Quality
8.04
Rooms were spacious with multiple bathrooms, though some aspects were lacking.
Amenities
7.57
Amenities were good but noted some areas for improvement, such as lift congestion.
Value for Money
7.53
Some reviews mentioned issues leading to a feeling of less value for money.
Food and Beverage
8.58
Breakfast received positive feedback for its variety and quality.
Overall Experience
8.05
Despite some issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Stylish Rooms and Dining Options
Enjoy Art Deco-style rooms with kitchenette facilities and 7 dining options including Arabic and Chinese cuisine.

Convenient Amenities
Appreciate the 24-hour front desk, business centre, and Reflexology Health Centre offering foot massages.

Connected Shopping Mall
Shop at the 450+ store shopping mall connected to the hotel for a convenient retail therapy session.

To experience luxury overlooking Makkah’s Holy Haram Mosque, book your stay at Makkah Towers now!

Important information:

All reservations must be guaranteed with valid credit card, this same credit card will be required to be presented with owner ID upon arrival otherwise guest must present alternative method of payments.

All guests should be aware of the entry regulations for Makkah City during the Hajj season.

Dear Our Value guests please find below Makkah Tower policy during the holy month of Ramadan.

1 - Meal plan Dinner will be served for all bookings as SOHOR Ramadan.

2 - Meal Plan Breakfast will be served for all bookings as IFTAR Ramadan.

Please note that Renovation will be carried out from 15 July 2026, between 9:00 AM and 9:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: JED

Location

Guest Reviews

8
Based on 10604 reviews
Cleanliness: 6.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
A
Arif family_with_children ca
8
Amazing experience as always
Pros:

Breakfast options were great. I always stay here

Cons:

Location

2026-08-29 via Nuitee
K
Kassim solo_traveller gb
10
2026-08-29 via Nuitee
T
Towsif family_with_children kw
10
Amazing and wonderful stay hopeful to come back again in Makkah and stay in Makkah towers inshallah
Pros:

The service was amazing and location was awesome

Cons:

Everything was good

2026-08-29 via Nuitee
S
shafique family_with_children gb
10
Excellent location & excellent services
Pros:

I would like to express my sincere appreciation for the excellent effort, dedication, and professionalism demonstrated by the team, especially Muhammad Nadeem. His commitment to his responsibilities and willingness to complete every task with care, attention, and a strong sense of responsibility are truly commendable.
Good teamwork, discipline, punctuality, and a positive attitude play an important role in achieving our goals, and I am pleased to see these qualities being consistently demonstrated.

Your efforts are noticed and greatly appreciated. Please continue maintaining high standards, supporting your colleagues, following workplace procedures, and giving full attention to quality and safety in every task.

I am confident that with continued dedication, teamwork, and professionalism, we can achieve even better results in the future.

Keep up the excellent work, stay motivated, and continue representing the team with professionalism and pride. Thank you for your valuable contribution and continued support.

2026-08-29 via Nuitee
A
Ashfaq Pasha family_with_children ae
8
Good stay overall
Pros:

Good stay overall

Cons:

Waiting time for lifts

2026-08-29 via Nuitee
M
Mohammed family_with_children gb
8
2026-08-29 via Nuitee
M
Mohammed family_with_children gb
8
Pros:

Very close to Haram

Cons:

Lifts are terrible. Sometimes we had to wait 15 minutes for a lift to appear . Only 3 lifts for such a large hotel is not enough.

2026-08-29 via Nuitee
H
Hatemsany solo_traveller sa
10
Pros:

Facility is nice, workers are freindly nice, location nice

Cons:

How to reach by car was not very easy due to location infront of haran with no tunnel acess like the clock tower hotels,To drop off or take your luggage you have to go through parking entrance thats is paid regardless or not it is expensive( 12 SR per entrance) why should i pay, elevators are busy esp at prayer times

2026-08-29 via Nuitee
M
Mustafa Amin solo_traveller gb
10
Very close to Haram, staff Member " Nurul Azim " very professional and always smiling
Pros:

Very very close to Haram,

Cons:

Big issue was lifts,As groups stay at the Makkah tower 3 especially indonesian groups,Hence the lifts were very hard to get and always feared loosing Salah if left after hearing Azan.

Plus due to some construction the famous stair case which is famous for fountains and pigeons and also easy access to shops,food court from tower 3 was closed.
It really created to much trouble for us.

2026-08-29 via Nuitee
M
Muhammad family_with_children gb
8
Excellent location.
Pros:

Location. Tower 5 is as close as you can get to the haram. Hotwe were very accommodating. Gave us early check in and partial haram view.

Cons:

Decor is a bit old. The additional beds had mink blankets, would have preferred duvets with white sheets.

2026-08-29 via Nuitee
S
shafique family_with_children gb
10
Pros:

I would like to express my sincere appreciation for the excellent effort, dedication, and professionalism demonstrated by the team, especially Muhammad Nadeem. His commitment to his responsibilities and willingness to complete every task with care, attention, and a strong sense of responsibility are truly commendable.
Good teamwork, discipline, punctuality, and a positive attitude play an important role in achieving our goals, and I am pleased to see these qualities being consistently demonstrated.

Your efforts are noticed and greatly appreciated. Please continue maintaining high standards, supporting your colleagues, following workplace procedures, and giving full attention to quality and safety in every task.

I am confident that with continued dedication, teamwork, and professionalism, we can achieve even better results in the future.

Keep up the excellent work, stay motivated, and continue representing the team with professionalism and pride. Thank you for your valuable contribution and continued support.

2026-08-29 via Nuitee
F
Fahad couple sa
10
Pros:

قريب من الحرم

Cons:

الأثاث شوي قديم

2026-08-29 via Nuitee
N
NADIA solo_traveller za
2
2026-08-29 via Nuitee
S
Shaik Shavali solo_traveller in
10
Pros:

We have been coming to this hotel many times and it never fails to disappoint! Absolutely love it.. The location is 100/10!

2026-08-29 via Nuitee
M
Muhammad Saram family_with_children pk
6
very good location but the lift is so bad
Pros:

location and view

Cons:

lift

2026-08-29 via Nuitee
A
abdul rahman family_with_children ca
6
Good Stay ruined by horrible bathroom smell.
Pros:

I loved the location of the hotel; including, access to basic essentials like pharmacy, groceries, and food. I liked the consistent, daily cleaning, as well as, the cooperative disposition of the various friendly, and helpful staff. Thank you to Mr. Mahmud at reception for the complimentary upgrade to the Haram View room.

Cons:

I really disliked the sewage smell that escaped the drain from one of the bathrooms. This negatively impacted overall comfort and experience. The noxious odor ruined the mood and appetite of all residents in our hotel room. Moreover, we got upgraded to a room with extra bathroom, but failed to make use of this benefit, as no one wanted to use this washroom due to vitriol odor. This is unacceptable for a premium hotel to have these plumbing issues. We informed housecleaning and maintenance teams multiple times on this issue. All they would do is flush some disinfectant in the floor drain which would solve the problem for 5 minutes. Very disappointing experience. I would expect much better maintenance and hygiene from Makkah Towers.

2026-08-28 via Nuitee
S
Sara solo_traveller sa
7
Pros:

اخذنا غرفتين وحدة مجددة ووحدة على النظام القديم المهم ان الغرف المجددة شرحة وواسعة وانا احب اسكن بالابراج لان اذا كانت الخيارات لاكثر من 3 افراد تكون فيه دورتين مياه وهذه ميزة رائعة خصوصاً قبل الصلوات للوضوء ، الموظفين كانو متعاونين معنا في تسجيل الدخول والخروج لكن اللي بيحجز عندهم ينتبه لنقطة ان الحجز لازم يكون باسمك احنا كنا عائلة وانقسمنا على اكثر من وسيلة مواصلات والغرف كانت باسم الوالد وتأخر بالوصول وصلنا قبله ورفضو ان نستلم الغرف الا عندما دخلنا الموقع وغيرنا اسم الضيف وتسجيل الخروج متعاونين فيه

Cons:

لا اظن انني سأسكن هنا مرة أخرى لأن البرج تخدمه 3 مصاعد فقط ويصير ازدحام شديد اوقات الصلوات وراحت علينا الصلاة اكثر من مرة والمصاعد بطيئة بالرغم من قربه من الحرم وسهولة الوصول لكن فندق مكة التابع لنفس الشركة مصاعدهم اكثر وسريعة جداً وانا سكنت بالابراج لعدم توفر امكانيات في الفندق
وايضاً لايمكن وصول السيارات الى الابراج لازم نصعد على استقبال الفندق ونمشي مسافة وكان متعب سكنته قبل سنتين كانت السيارات تنزل للمواقع 15 دقيقة مجاناً للتحميل والتنزيل وحتى الساىقين كانو يطولون الطريق يقولو ان في مدخل مقفل

2026-08-28 via Nuitee
M
musa solo_traveller sa
10
2026-08-28 via Nuitee
خديجة couple sa
10
اقامة جميلة اخذت في الابراج مع الوالدة واخواتي الاستوديوا جميل
Pros:

القرب النظافة حجم الغرفة الاريكة

Cons:

لاشئ

2026-08-28 via Nuitee
N
noor family_with_children gb
10
Very good hotel , friendly helpful staff , close to the haraam.
Pros:

I enjoyed staying at this hotel due to the proximity to the Haraam , the room size was very good , we got our room upgraded at no additional cost. Breakfast selection was very good .

Cons:

Everything was good about this hotel , the only thing that could be improved were the lifts 3 lifts were not adequate especially during peak time you have to sometimes wait for a long time for the lift .

2026-08-28 via Nuitee