Makkah Towers

Hotels
8 (10310 reviews)
Ibrahim Al Khalil Street , Makkah , sa

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Proximity to the Kaaba
Spacious rooms
Cons:
Cleanliness issues
Slow reception service

Categories

Cleanliness
6.08
Several reviews mentioned lack of cleanliness and issues such as dust and mold.
Service
9.05
Many reviews praised the helpful and friendly staff.
Location
9.09
The hotel is very conveniently located near the Kaaba and Haram.
Room Quality
8.04
Rooms were spacious with multiple bathrooms, though some aspects were lacking.
Amenities
7.57
Amenities were good but noted some areas for improvement, such as lift congestion.
Value for Money
7.53
Some reviews mentioned issues leading to a feeling of less value for money.
Food and Beverage
8.58
Breakfast received positive feedback for its variety and quality.
Overall Experience
8.05
Despite some issues, guests generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Stylish Rooms and Dining Options
Enjoy Art Deco-style rooms with kitchenette facilities and 7 dining options including Arabic and Chinese cuisine.

Convenient Amenities
Appreciate the 24-hour front desk, business centre, and Reflexology Health Centre offering foot massages.

Connected Shopping Mall
Shop at the 450+ store shopping mall connected to the hotel for a convenient retail therapy session.

To experience luxury overlooking Makkah’s Holy Haram Mosque, book your stay at Makkah Towers now!

Important information:

All reservations must be guaranteed with valid credit card, this same credit card will be required to be presented with owner ID upon arrival otherwise guest must present alternative method of payments.

All guests should be aware of the entry regulations for Makkah City during the Hajj season.

Dear Our Value guests please find below Makkah Tower policy during the holy month of Ramadan.

1 - Meal plan Dinner will be served for all bookings as SOHOR Ramadan.

2 - Meal Plan Breakfast will be served for all bookings as IFTAR Ramadan.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 25 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for SAR 125 per person per night when using an available extra bed.
    People 13 years old and over stay for SAR 250 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 10310 reviews
Cleanliness: 6.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
D
Diyarı solo_traveller tr
10
Kesinlikle tavsiye ediyorum
Pros:

Hareme 3 dakikalık mesafede yani haremin içinde ama asansörden 79uncu kapının içi 3 dakika sadece

Cons:

Herşeyi güzeldi

2026-07-11 via Nuitee
فاطمه extended_group sa
10
2026-07-11 via Nuitee
خالد family_with_children sa
9
Pros:

اصناف الفطور ممتازه
و دورة المياه واسعه وزينه

Cons:

المواقف شوي غاليه ولكن ماعليه 🌹

2026-07-11 via Nuitee
U
Usman family_with_children us
3
Too much money for the service they are providing
Pros:

Location in Haram

Cons:

Not clean, don’t like to change the bedsheets

2026-07-11 via Nuitee
M
Moawed family_with_children sa
9
2026-07-11 via Nuitee
N
Naif solo_traveller sa
4
2026-07-11 via Nuitee
S
Sultanah extended_group sa
5
Pros:

قريبه وواسعه لكنها درج

Cons:

الاستقبال من مكان لمكان على مانلقى البرج

2026-07-11 via Nuitee
بدريه couple sa
10
اقامه ممتعه بارك الله فيكم
Pros:

قربه من المسجد الحرام ونظافته وحسن التعامل مع الموظفين

Cons:

لاشي

2026-07-10 via Nuitee
A
Aslam Khan solo_traveller in
10
Pros:

Near the masjid haramvrry nice location

Cons:

Very nice location

2026-07-10 via Nuitee
S
Sajid family_with_children ca
4
Overall, the stay was disappointing and did not meet expectations.
Cons:

We were told we were staying in a newly renovated room, but it lacked basic amenities. On arrival, the room only had three bath towels…there were no hand towels or face towels. The soap dispensers didn’t work properly, and the hand lotion was curdled. We raised these issues with the staff, who said they had escalated them to management.

The guests next door smoked throughout our stay, and the smell drifted into our room. Although smoking isn’t allowed, staff said there wasn’t much they could do. The elevators were also extremely slow, with wait times often exceeding seven minutes, and people would push to get on when they finally arrived.

2026-07-09 via Nuitee
A
Adel couple qa
8
2026-07-09 via Nuitee
A
Ahmed family_with_children za
8
Stay was nice,just was struggling to go up and down
Pros:

Nice

Cons:

Location

2026-07-09 via Nuitee
E
elhoussaine family_with_children ma
8
Bien sauf ascrnsseurs
Pros:

La superficie des chambres

Cons:

Les ascenseurs dont insuffisant!!!

2026-07-09 via Nuitee
O
Omer Muhammad Hassan family_with_children ca
5
2026-07-08 via Nuitee
M
Mayan extended_group us
4
Pros:

The location of the property is the only thing that would attract me to come back.

Cons:

I’ve been here in the past with my classmates and once with family. So over 4 times. This time there some issues that need to be addressed. I don’t like to complain especially since we were in the blessed land of Mecca, however these are things that need to addressed.
1. Check in was at 4. We drove hrs to come and had to wait almost an hr extra for our room…. Giving us our room at 5, Why? If u guys are busy and need more time, communicate.
2. The room cleaning came only once in the span for the 3 days to my relatives room ( we had 2 rooms in the same tower). Despite calling, they never showed up.
3. Elevators here are very bad, which isn’t something that the hotel is to blame for cuz I’m sure other hotels in Mecca have similar issue due to the large crowds.

2026-07-08 via Nuitee
M
Mohammed extended_group sa
8
Pros:

النظافه وتعامل الموظفين

Cons:

الدرايش مقفله وخربة علينا الاطلاله

2026-07-08 via Nuitee
H
Haseeb family_with_children ca
5
Also, I did not like how staff members were banging the doors while they entered to clean the next door unit. I spoke to
Pros:

It was close to Al-Haram mosque.

Cons:

I did not like the elevator. They were only three and were very busy and full all the time. One needs to have more elevators to accommodate the people.

2026-07-08 via Nuitee
M
Mohamed family_with_children eg
10
2026-07-08 via Nuitee
H
Hafiz Asim Ali extended_group ae
10
2026-07-08 via Nuitee
F
falah solo_traveller sa
10
ممتعه
Pros:

الموقع والنظافة

Cons:

لايوجد

2026-07-07 via Nuitee