Holiday Inn Express Derby Pride Park by IHG

Hotels
Holiday Inn Express
8.4 (3019 reviews)
Wheelwright Way, Pride Park , Derby , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Poor bed comfort

Categories

Cleanliness
7.73
Multiple comments highlighted issues with cleanliness, particularly in bathrooms.
Service
9.2
Staff received positive remarks for being friendly and helpful.
Location
9.24
Location was frequently mentioned as excellent, particularly for access to local attractions.
Room Quality
7.69
Complaints regarding bed comfort and noise levels were noted by several guests.
Amenities
8.22
Amenities were adequate but some aspects, like the breakfast, had complaints regarding quality.
Value for Money
8.18
While many found the price reasonable, the value perception was affected by certain amenities.
Food and Beverage
8.23
Breakfast choices were praised, although some complained about specific preparation issues.
Overall Experience
8.7
Many guests expressed a willingness to return, indicating a generally positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Modern Rooms with Amenities
Holiday Inn Express Derby boasts modern and bright rooms featuring private in-room bathrooms with power showers, TVs, and tea/coffee facilities. Guests can also make use of provided amenities like a hairdryer, iron, ironing board, and work desk.

Delicious Buffet Breakfast and Stylish Bar
Start your day with a wide selection of hot and cold food at the buffet breakfast. After a day of exploring, unwind and relax in the stylish bar, complete with comfortable leather sofas.

Convenient Location
Conveniently located just a 10-minute walk from Derby town centre, with attractions like Derby Cathedral and Derby Art Gallery within a 15-minute walk. Easy access to transportation with Derby Rail Station nearby and the M1 motorway just a 10-minute drive away. Book your stay at Holiday Inn Express Derby for a comfortable and enjoyable experience.

Important information:

Postcode for satellite navigation systems is: DE24 8SQ.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note, that the card used to make the reservation must be presented upon check-in and verified by pin.

Please note that cash payments are not allowed.

When traveling with pets, please note that an extra charge of 30 GBP per pet, per stay applies. Pets are welcomed by prior arrangement with the hotel.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EMA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 3019 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
T
Tanya solo_traveller gb
9
2026-07-11 via Nuitee
G
Gwen solo_traveller gb
10
Pros:

The location to the event I was attending was good. Friendly approachable and very helpful staff. Hotel was clean.

Cons:

Paying for parking.

2026-07-11 via Nuitee
N
Nicholas solo_traveller gb
9
Pros:

The staff were very welcoming.

Cons:

Having to pay £7 fpr 24 hpur parking. Travel Lodge doesn't charge.

2026-07-11 via Nuitee
P
padmajadas Couples Wolverhampton, West Midlands, England
2
Racist Customer Service
Pros:

Me and my partner arrived at the holiday inn at 1pm. We were welcomed really well and the lady at the reception explained us well that our room was not ready yet and would inform us when it is ready.

We took a seat in the lounge and started working which consisted of online meetings.

Another family was bought and sat close to us the TV was turned on loud volume making it incredibly hard to conduct meetings.

The same lady came to get my partner saying that he room was now ready.

My partner came back upset as another lady at the reception told him that we were provided with a room with twin beds. My partner searched for rooms online and explained that there were still double rooms available so why were we being deprived so she explained " its for other potential takers " she did make it as such that either take a twin room or leave.

We took a seat in the lounge and started working which consisted of online meetings.

Another family was bought and sat close to us the TV was turned on loud volume making it incredibly hard to conduct meetings.

My partner was horrid with her attitude as it was definitely discriminatory as she saw an indian ethnic origin guest as a platinum member of IHG.

Kindly re educate the individual that just we are different colour does not mean we should be treated like animal.

Politeness, manners and etiquette do not cost much and if those basics are not delivered then platinum members like ourselves would go elsewhere.

Really humiliated and disappointed with the service and what a representation for IHG

2026-07-10 via Tripadvisor
W
WALKER solo_traveller gb
10
2026-07-10 via Nuitee
M
Mariko family_with_children gb
8
We always use Holiday Inn for Indoor Hockey tournaments. They have everything we need!
Pros:

Holiday Inn is always meeting expectations - good location, easy breakfast, staff is nice and easy to communicate, room is standard but value for money!

Cons:

N/A

2026-07-10 via Nuitee
J
Joshua solo_traveller gb
10
2026-07-08 via Nuitee
G
gerry solo_traveller gb
3
2026-07-08 via Nuitee
C
Carol couple gb
9
GREAT VALUE
Pros:

staff were excellent

Cons:

NA

2026-07-08 via Nuitee
A
Abhimanyu solo_traveller in
8
Pros:

Location, outside greenery. Staff behaviour.

Cons:

Toilet do not have anti bacterial cover, which is very unhygienic

2026-07-08 via Nuitee
C
Carol family_with_children gb
7
Glad it was only one night
Pros:

Suitable for us for overnight stay

Cons:

Lack of choice for evening meal. Breakfast- bacon was overcooked along with scrambled eggs Also cost of coke etc from vending machine. Outrageous prices

2026-07-07 via Nuitee
S
Stuart couple gb
10
2026-07-07 via Nuitee
M
Marianne couple dk
8
2026-07-06 via Nuitee
G
Gary family_with_children gb
9
Pleasant stay in a well run hotel.
Pros:

Very helpful staff, good size room, very clean and very good breakfast. Plus accommodated our early check in request as best they could. Thank you

Cons:

nil

2026-07-06 via Nuitee
H
Hill solo_traveller gb
10
2026-07-06 via Nuitee
B
bernadine family_with_children gb
7
2026-07-06 via Nuitee
C
cresswell solo_traveller gb
10
Pros:

Always a pleasure staying here. Staff are really welcoming and helpful. Rooms are nice and clean and have aircon. This is my second time at the holiday inn, me and my partner will be booking more regularly, He loves it here.

Cons:

The only thing i can say i didnt like is the hashbrowns with the breakfasts

2026-07-06 via Nuitee
M
maruza solo_traveller gb
9
Pros:

Room was clean. Well ventilated.

2026-07-05 via Nuitee
R
Rosemary solo_traveller gb
9
2026-07-04 via Nuitee
J
JOANNE couple gb
7
2026-07-03 via Nuitee