Mangapapa Hotel

Hotels
9.6 (294 reviews)
466 Napier Road , Havelock North , nz

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Outstanding food quality
Cons:
Limited amenities availability at times
Bathroom fixtures could be improved

Categories

Cleanliness
9.36
Rooms were clean and well-appointed, with all essentials provided.
Service
9.83
Staff were exceptional, attentive, and accommodating.
Location
9.37
Beautifully maintained property surrounded by nature, although on a busy stretch.
Room Quality
9.82
Immaculate rooms with historical charm and comfort.
Amenities
9.35
Good amenities overall, though some limited availability.
Value for Money
9.31
Quality of experience justified the price.
Food and Beverage
9.86
Outstanding food quality and variety in dining experience.
Overall Experience
9.93
An unforgettable stay with exceptional overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:24

Property Description

Luxurious Accommodation

Set in tranquil garden surroundings, Mangapapa Hotel offers elegant rooms with satellite TV and free WiFi. The rooms, divided across the main colonial-style house and a separate building, feature individually themed decor, Smart TVs, and tea/coffee facilities. Guests can indulge in comfort with robes, slippers, and a work desk.

Extensive Leisure Facilities

The hotel boasts an outdoor swimming pool, spa, and gym for guests to unwind and rejuvenate. Whether you prefer a relaxing swim, a pampering spa session, or a workout, Mangapapa Hotel has you covered with its leisure amenities.

Gourmet Dining Experience

Indulge in a culinary journey at Mangapapa Restaurant, offering a five-course menu inspired by the hotel's estate produce. Don't miss the delightful high tea with sweet treats and sandwiches, available seven days a week.

Book your stay at Mangapapa Hotel for a luxurious retreat amidst Hawke’s Bay's beauty.

Important information:

Guests arriving after 22:00 must contact the hotel in advance to arrange for an after hours check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for NZD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 294 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.82
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.86
Overall Experience: 9.93
K
Kate couple gb
7
Incredible dinner, amazing staff, beautiful rooms and surroundings. Very quiet and relaxing!
Pros:

The food in the restaurant, both for dinner and breakfast were excellent. We also had a cheese board at around 3pm which was great. The staff were lovely and attentive, and the rooms are beautiful.

Cons:

We were really looking forward to using the spa - the photos looked lovely, and I even called ahead in the morning to see if we could use it as guests, or needed to book etc. Unfortunately, dispite knowing we wanted to use it, the spa pool smelled awful and was clearly dirty. We didn't use it and cut short our time in the spa area. The area didn't look like its images - towels lying around, spa cover propped against the wall, and the fountain didn't work. This didn't spoil our stay but we were quite disappointed. When we asked the staff, they said a large group was using the area the day before.

2026-05-22 via Nuitee
E
Estelle couple nz
9
Loved it, easy to get to and would definitely stay again
Pros:

Restaurant for dinner was amazing - lovely intimate dining. Breakfast had a great selection of foods. Staff were very accomodating, personable and attentive.

Cons:

I was disappointed that the building had been changed so much on the face of the house - but thats coming from someone with a love of old buildings so not really applicable to the stay inside.

2026-05-18 via Nuitee
D
Deborah solo_traveller au
10
Pros:

The rooms are lovely, the staff very helpful. Its in a beautiful setting not far from Havelock North which is a nice town.

Cons:

Nothing

2026-05-14 via Nuitee
K
Kevin solo_traveller nz
10
Pros:

Fantastic escape

Cons:

Everything was perfect

2026-05-05 via Nuitee
J
jodi couple nz
10
Beautiful place to stay, a real retreat.
Pros:

Gorgeous place to stay, even more beautiful than the photos. Staff were amazing and really looked after us. Loved walking around the grounds and using the spa and sauna. Delicious meals too.

Cons:

Can’t think of anything.

2026-05-05 via Nuitee
M
Mike family_with_children us
10
Best service and so peaceful at Mangapapa !
Pros:

We loved how wonderful and accommodating the entire staff was upon our stay! The suite was spotless, the soft cookies in the room upon arrival were delicious , linen was great and loved the turned down service with the macaroons! The grounds are beautiful and excellent breakfast.

Cons:

Not one single thing I didn’t like !

2026-04-24 via Nuitee
Y
Y4512JBmichaelb Solo travel San Diego, California
10
Great facility and Wonderful Staff!
Pros:

From the moment I arrived the staff was on point. A welcome glass of local Pinot was a nice touch!

2026-04-13 via Tripadvisor
R
Ryan solo_traveller nz
8
2026-04-13 via Nuitee
G
Gretchen couple nz
9
2026-04-08 via Nuitee
A
Alistair couple gb
10
Not to be missed.
Pros:

James and his team run a wonderful friendly hotel.
On arrival we were offered a free upgrade as staying a couple of days. 3 course dinner was excellent and reasonable price for quality. James would greet every guest in the morning and offer advice to places that they should visit. Hotel has beautiful gardens.

Cons:

Nothing.

2026-04-07 via Nuitee
J
Jo62Bloggs Couples Polmont, Falkirk District, Scotland
10
A small slice of excellence.
Pros:

Beautiful estate and buildings. Well looked after. We stayed in the Heritage suite, very peaceful and quiet. The pool and spa area were lovely, clean pool & spa. We stayed 2 nights dinner, bed & breakfast. The food was fantastic- excellent produce, treated with respect. The staff are very focussed & professional with just the right level of attention. All very knowledgeable, friendly and helpful. This place is special and the staff are probably its best asset- this includes all the housekeeping, reception, restaurant, bar and chefs. All under the supervision of Jim, the manager, whose kindness and enthusiasm for his hotel and locale are contagious. Well done & don’t change a thing. 🙏

2026-04-02 via Tripadvisor
T
TinaTravelstheWorld Solo travel United States
10
Fabulous Stay!
Pros:

What a great find in the serene countryside of Hawkes Bay! Small, gated, historical estate turned boutique hotel, complete with swimming pool, grass tennis courts, apple orchard and flock of sheep on lovely and peaceful grounds. I arrived from the Napier airport in an UBER after the gates were closed (after 800pm), so I was buzzed in and someone was waiting for me in front of the hotel at the end of the long tree lined drive to welcome me in and to help with my bags. Check in is at the bar off of the lounge. I believe that there are only 12 rooms at the Magnapapa. Since the restaurant closed at 8pm, which is typical of the area, I had preordered some food with the hotel. This, along with an added dessert and freshly baked bread served with honey butter, was promptly brought up to my room. Breakfast is served in the conservatory with large windows looking out to the grounds. Breakfast consists of a small buffet with delicious fresh fruit including the very unusual and delicious red kiwi along with quite a few delectable made to order breakfast options; it was the perfect way to start the day. I had dinner once at the hotel with some of their delicious private label wine. Dinner was good, the service, as it was at breakfast, was five star. Rooms are serviced twice daily. Sweet “treats” are left in the room after each service, as well as nice chamomile tea after the second service. There was a welcomed, small parlor/sitting room attached to my bedroom. The main bedroom was spacious and looked out over the swimming pool towards the spa building. The en-suite bathroom was well appointed, modern and generous in size. Service was first rate! Housekeeping was seemingly invisible and took my clues as to how I liked things left and kept things accordingly. Management worked with a local bicycle company who had dropped off my bicycle rental; they charged and kept my rented e-bike for me. This was so convenient because there are cycling trails nearby that take you to many, many wineries, the coast and even to Napier city center.
I highly recommend Magnapapa for your stay in Hawkes Bay and will absolutely stay here, if I find myself in Hawkes Bay again.

2026-03-30 via Tripadvisor
D
darcy couple au
10
Pros:

Great room. Very nice breakfast. Would highly recommend.

Cons:

Nothing.

2026-03-21 via Nuitee
R
Royce couple ca
10
A perfect stay with great meals and gorgeous room and grounds. Even picked apples from the orchard.
Pros:

Beautiful hotel in gorgeous grounds. The 5-course dinner was not only excellent, but even after two bottles of good wine, was a very reasonable price.

Cons:

Hard to find any fault.

2026-03-19 via Nuitee
F
F115VEsarahs Couples Canberra, Australian Capital Territory
10
Well Worth It
Pros:

Such a beautiful small hotel.
The grounds are lovely, the house is beautifully restored and maintained.
We were made to feel very welcome and very comfortable.
Our room was very spacious, with a sitting area. Bathroom was huge!!
Breakfast was plentiful and delicious.
The 5 course dinner was spectacular.
All the staff were incredibly helpful and very friendly.

2026-03-13 via Tripadvisor
J
j0nandsusans Couples Santa Cruz, California
10
Outstanding friendly top notch hotel
Pros:

My wife and I stayed at Mangapapa for 3 nights while in a Backroads tour. Top notch experience without being snobby! The manager James is fantastic - so friendly, professional, efficient, and accommodating. The grounds are vast and gorgeous, with a rose garden and sheep grazing across from the cottage rooms. The meal services all excel in presentation and attentive execution, effortlessly supporting our dietary requests. The deep tissue massage from Sam was one of the best I’ve experienced. And the bar is capable and friendly.

2026-03-13 via Tripadvisor
J
James couple gb
10
Very luxurious hotel in landscaped gardens. A tad expensive but a high quality venue
Pros:

Very spacious suite, very well equipped. High quality catering.

2026-03-12 via Nuitee
J
John couple au
10
Luxury mansion in Hawke’s Bay and Napier region
Pros:

Exceptional country house accommodation and gastronomy in Hawke’s Bay. A beautiful colonial style mansion in a garden estate in the Hawke’s Bay winery region close to the world’s art deco capital Napier, so lots to do, see and experience if you are based here.

Cons:

All good

2026-03-10 via Nuitee
P
P5703KXteresab Couples Palm Beach Gardens, Florida
10
Perfect Stay
Pros:

Had a wonderful, albeit short, stay at the Mangapapa hotel. James was a wonderful host ensuring everything was taken care of. The room and bed was clean, comfortable, and overall excellent. Both meals we enjoyed, dinner and breakfast were exceptional. Support staff was also perfect. Nothing bad to be said about this place. We will be back.

2026-03-05 via Tripadvisor
P
Peter extended_group nz
10
Pros:

Beautiful historical setting ably and enthusiastically curated by James the Manager. Couldn’t recommend it more highly.

Cons:

Nothing

2026-02-27 via Nuitee