Mangapapa Hotel

Hotels
9.6 (301 reviews)
466 Napier Road , Havelock North , nz

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Outstanding food quality
Cons:
Limited amenities availability at times
Bathroom fixtures could be improved

Categories

Cleanliness
9.36
Rooms were clean and well-appointed, with all essentials provided.
Service
9.83
Staff were exceptional, attentive, and accommodating.
Location
9.37
Beautifully maintained property surrounded by nature, although on a busy stretch.
Room Quality
9.82
Immaculate rooms with historical charm and comfort.
Amenities
9.35
Good amenities overall, though some limited availability.
Value for Money
9.31
Quality of experience justified the price.
Food and Beverage
9.86
Outstanding food quality and variety in dining experience.
Overall Experience
9.93
An unforgettable stay with exceptional overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:24

Property Description

Luxurious Accommodation

Set in tranquil garden surroundings, Mangapapa Hotel offers elegant rooms with satellite TV and free WiFi. The rooms, divided across the main colonial-style house and a separate building, feature individually themed decor, Smart TVs, and tea/coffee facilities. Guests can indulge in comfort with robes, slippers, and a work desk.

Extensive Leisure Facilities

The hotel boasts an outdoor swimming pool, spa, and gym for guests to unwind and rejuvenate. Whether you prefer a relaxing swim, a pampering spa session, or a workout, Mangapapa Hotel has you covered with its leisure amenities.

Gourmet Dining Experience

Indulge in a culinary journey at Mangapapa Restaurant, offering a five-course menu inspired by the hotel's estate produce. Don't miss the delightful high tea with sweet treats and sandwiches, available seven days a week.

Book your stay at Mangapapa Hotel for a luxurious retreat amidst Hawke’s Bay's beauty.

Important information:

Guests arriving after 22:00 must contact the hotel in advance to arrange for an after hours check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NPE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for NZD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 301 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 9.82
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.86
Overall Experience: 9.93
J
jo • couple • nz
10
Pros:

Awesome place to stay
The staff are outstanding and very welcoming
Loved everything about the place

2026-07-25 • via Nuitee
F
Frank • extended_group • de
10
Pros:

Just great, hope to be back some time!

2026-07-17 • via Nuitee
V
Vanessa • couple • nz
10
Exceptional experience and food was divine!
Pros:

Excellent facilities, food and location. Luxurious.

2026-07-15 • via Nuitee
M
Mike • family_with_children • us
10
BEST stay ever in the Hawkes Bay Area!
Pros:

Mangapapa is the most lovely peaceful place to stay ! Breakfast is held inside a beautiful atrium type room where you can look out over the beautiful grounds. The entire place is very clean and maintained. Beds are very comfy, good linen, good amenities and great shower ! Also, love the great cookies left in your room on arrival!!! Staff is the BEST and will help in anyway to make your stay great !

2026-07-09 • via Nuitee
N
Nigel • solo_traveller • au
10
Pros:

Beautiful venue, wonderfully maintained. Rooms and beds excellent with attentive and dedicated staff.

2026-07-01 • via Nuitee
N
nick • couple • nz
10
Fantastic accommodation, outstanding food and we can recommend the 5 course menu and the experience was elevated to the
Pros:

Great setting and very comfortable room

2026-06-28 • via Nuitee
C
Cheetong • solo_traveller • sg
9
2026-06-17 • via Nuitee
J
Josh • solo_traveller • nz
10
2026-06-17 • via Nuitee
M
Maaike • couple • nz
4
Very disappointing service. Spa out of action. Definitely not a luxury boutique experience.
Pros:

Breakfast and dinner were good. Beds are comfortable

Cons:

I booked the VIP cottage for our wedding night and I messaged the hotel to let them know of our special occasion. I have had high teas at Mangapapa several times and was expecting good service. Unfortunately, this time our experience was very disappointing.
There was no acknowledgement whatsoever of our special day on arrival nor during lunch at the restaurant with our 2 witnesses. We asked the waiting staff to take a picture of us and mentioned that we just got married a few hours beforehand. The response was literally " yeah I know". The food was served without making sure there were no food allergies, and only after asking what was served did we get some information about the food on our plates. Dinner service was considerably better, lovely staff that were very attentive. Breakfast was good too.
We booked the accomodation to use the spa, but after check in we were told the spa was broken and wouldn't get fixed that day. We were given a bottle of rose to make up for this. We don't drink alcohol so that did not really make it any better.
In comparison to other hotels I did not find the accommodation anything special. It took 3 staff to get the fireplace in the cottage going. There's no Netflix on the TV in the bedroom. The bed is comfortable enough though.
I really regret that I booked Mangapapa to celebrate our very special day as it really wasn't the special experience that it should have been, and we will never get that day back. We were very close to leaving and going home again as we live only 30 min away. I was tossing up between booking Mangapapa and Craggy Range and I now know I should have chosen Craggy Range instead.

2026-06-09 • via Nuitee
K
Kiwidave • solo_traveller • nz
9
Pros:

Very peaceful and quiet

Cons:

During our three course dinner we ended up being synchronized with the people having the five course dinner which meant we were left waiting a very long time between our courses which sort of spoiled the evening.

2026-06-07 • via Nuitee
K
Kate • couple • gb
7
Incredible dinner, amazing staff, beautiful rooms and surroundings. Very quiet and relaxing!
Pros:

The food in the restaurant, both for dinner and breakfast were excellent. We also had a cheese board at around 3pm which was great. The staff were lovely and attentive, and the rooms are beautiful.

Cons:

We were really looking forward to using the spa - the photos looked lovely, and I even called ahead in the morning to see if we could use it as guests, or needed to book etc. Unfortunately, dispite knowing we wanted to use it, the spa pool smelled awful and was clearly dirty. We didn't use it and cut short our time in the spa area. The area didn't look like its images - towels lying around, spa cover propped against the wall, and the fountain didn't work. This didn't spoil our stay but we were quite disappointed. When we asked the staff, they said a large group was using the area the day before.

2026-05-22 • via Nuitee
E
Estelle • couple • nz
9
Loved it, easy to get to and would definitely stay again
Pros:

Restaurant for dinner was amazing - lovely intimate dining. Breakfast had a great selection of foods. Staff were very accomodating, personable and attentive.

Cons:

I was disappointed that the building had been changed so much on the face of the house - but thats coming from someone with a love of old buildings so not really applicable to the stay inside.

2026-05-18 • via Nuitee
D
Deborah • solo_traveller • au
10
Pros:

The rooms are lovely, the staff very helpful. Its in a beautiful setting not far from Havelock North which is a nice town.

Cons:

Nothing

2026-05-14 • via Nuitee
J
jodi • couple • nz
10
Beautiful place to stay, a real retreat.
Pros:

Gorgeous place to stay, even more beautiful than the photos. Staff were amazing and really looked after us. Loved walking around the grounds and using the spa and sauna. Delicious meals too.

Cons:

Can’t think of anything.

2026-05-05 • via Nuitee
K
Kevin • solo_traveller • nz
10
Pros:

Fantastic escape

Cons:

Everything was perfect

2026-05-05 • via Nuitee
M
Mike • family_with_children • us
10
Best service and so peaceful at Mangapapa !
Pros:

We loved how wonderful and accommodating the entire staff was upon our stay! The suite was spotless, the soft cookies in the room upon arrival were delicious , linen was great and loved the turned down service with the macaroons! The grounds are beautiful and excellent breakfast.

Cons:

Not one single thing I didn’t like !

2026-04-24 • via Nuitee
Y
Y4512JBmichaelb • Solo travel • San Diego, California
10
Great facility and Wonderful Staff!
Pros:

From the moment I arrived the staff was on point. A welcome glass of local Pinot was a nice touch!

2026-04-13 • via Tripadvisor
R
Ryan • solo_traveller • nz
8
2026-04-13 • via Nuitee
G
Gretchen • couple • nz
9
2026-04-08 • via Nuitee
A
Alistair • couple • gb
10
Not to be missed.
Pros:

James and his team run a wonderful friendly hotel.
On arrival we were offered a free upgrade as staying a couple of days. 3 course dinner was excellent and reasonable price for quality. James would greet every guest in the morning and offer advice to places that they should visit. Hotel has beautiful gardens.

Cons:

Nothing.

2026-04-07 • via Nuitee