Country Inn & Suites by Radisson, Rapid City, SD

Hotels
•
Country Inn & Suites by Radisson Americas
8.5 (2448 reviews)
2321 North Lacrosse Street , Rapid City , US
+1 605-394-0017

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and property
Friendly, helpful staff
Strong pool/spa and family-friendly amenities (waterslide, outdoor fireplace)
Convenient location near highways and shops
Dog/kid-friendly gestures
Cons:
Breakfast frequently described as poor or limited
Firm/hard beds and some uncomfortable mattresses
Thin walls / noise from neighboring rooms
Perceived high cost / unexpected extra charges
Occasional rude front desk or cold breakfast staff

Categories

Cleanliness
9.5
Multiple reviewers explicitly noted the property and rooms were clean (e.g., 'property was clean', 'room was clean', 'very clean', 'clean smelling facilities').
Service
9.4
Service is generally praised: staff described as very nice, competent, kind and helpful (desk clerk assisted with reservations, staff swapped toys for a child). There are a few reports of rude front desk or cold breakfast staff, but positive service comments dominate.
Location
8.6
Location is frequently mentioned as convenient (centrally located, close to stores and restaurants, right off I-90). A minority of guests noted the hotel felt too remote.
Room Quality
7.8
Room quality is mixed: several guests praised spacious bathrooms and comfortable rooms, while multiple reviews report very firm/hard beds and thin walls causing noise.
Amenities
9.5
Amenities are a strong positive: pool, spa, waterslide, outdoor fireplace and family/dog-friendly touches were frequently praised. One note mentioned issues with the hot tub/pool maintenance.
Value for Money
6.8
Value concerns appear repeatedly: comments about being 'too expensive', unexpected daily charges, and high on-site pricing (soda/concessions) lower perceived value.
Food and Beverage
6.5
Food and beverage is a clear weakness for many guests: numerous complaints of very poor or limited breakfast quality and few options, though some guests reported acceptable or good breakfast offerings.
Overall Experience
9.9
Overall experience trends positive: many guests enjoyed the pool and family-friendly atmosphere, praised cleanliness and friendly staff, and described a good stay; a minority would not return due to service, noise, or breakfast issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Amenities
Experience ultimate comfort with our indoor pool, fitness centre, and free WiFi access. Each room is equipped with a microwave, refrigerator, and coffee machine for your convenience.

Convenient Facilities
Enjoy the ease of ironing facilities and private bathrooms with hairdryers in every room. Need something extra? Visit our on-site mini-market for all your essentials.

Nearby Attractions
Located just 1.1 km from Rushmore Mall, our hotel is close to popular destinations like Journey Museum and John T. Vucurevich Cancer Care Institute.

Book your stay at Country Inn & Suites by Radisson, Rapid City, SD for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 2448 reviews
Cleanliness: 9.5
Service: 9.4
Location: 8.6
Room Quality: 7.8
Amenities: 9.5
Value for Money: 6.8
Food and Beverage: 6.5
Overall Experience: 9.9
R
Rita • couple • us
10
Pros:

The property was clean and employees very nice, competent. The pool and spa are were in great condition too.

2026-10-31 • via Nuitee
R
Ruth • couple • us
8
2026-10-29 • via Nuitee
B
Barbara • family_with_children • us
3
Pros:

Breakfast was good and the room was clean

Cons:

The bed was horribly firm and I had my brother's card because he was going to pay for the room and the front desk staff were rude about checking me in. I will never stay here again.

2026-10-26 • via Nuitee
B
Bosma • family_with_children • us
10
2026-10-22 • via Nuitee
J
Jason • family_with_children • us
9
Pros:

Checking in was great, our dog got a toy and our child stole it from her. So the staff found a teddy bear for our kiddo and swapped it. Both the dog and kid were happy. Actually is our kids first faviorit stuffed animal.

Cons:

Price of the soda / concessions that you had on site. But I understand the reason for the pricing.

2026-10-21 • via Nuitee
S
Sylvia • family_with_children • de
8
Pros:

Gegen die Unterkunft gibt es nicht zu sagen.

Cons:

Allerdings wurden pro Tag $ 9,72 mehr belastet als bei der Buchung angegeben. Weder booking.com noch das Hotel haben auf den Erstattungswunsch reagiert.

2026-10-21 • via Nuitee
M
Murma4 • family_with_children • us
8
Pros:

Staff very kind and friendly

2026-10-20 • via Nuitee
J
Jillian • couple • us
1
2026-10-19 • via Nuitee
B
Brenda • couple • us
9
2026-10-19 • via Nuitee
E
Eddie • couple • us
9
2026-10-19 • via Nuitee
J
Julie • extended_group • us
9
easy access and very comfy
Pros:

we had some issues with the booking but the front desk worked it out

2026-10-19 • via Nuitee
S
Samantha • extended_group • us
6
Cons:

You could literally hear word for word the people talking in the next room over. No sleep because they stayed up tell 3 am and you could hear EVERYTHING. I’ve never been to a hotel where the walls were so thin.

2026-10-19 • via Nuitee
R
Rick • couple • us
10
2026-10-18 • via Nuitee
P
Patricia • couple • us
10
2026-10-15 • via Nuitee
C
Cornelia • family_with_children • ro
8
Pros:

N/A

Cons:

Very poor breakfast

2026-10-15 • via Nuitee
M
Michael • couple • us
7
Would not go back to a Comfort Inn.
Cons:

The breakfast was terrible. Poor quality and no choice. No alternative to regular milk. Very poor quality of what they had. Breakfast staff was cold.
Front desk was not very friendly.

2026-10-14 • via Nuitee
A
Audrey • solo_traveller • us
10
Good night sleep
Pros:

Good selection, could have been better with more fruit

2026-10-14 • via Nuitee
J
JOAN • family_with_children • us
10
2026-10-14 • via Nuitee
D
Dawn • extended_group • ca
9
2026-10-13 • via Nuitee
J
Jane • solo_traveller • us
10
2026-10-12 • via Nuitee