ABode Canterbury

Hotels
Brownsword Hotels
7.8 (3760 reviews)
30-33 High St , Canterbury , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Good breakfast
Cons:
Outdated room decor
Heating issues
Musty smell in some rooms

Categories

Cleanliness
7.55
There were mentions of cleanliness issues, particularly with outdated decor in some rooms.
Service
8.55
Hotel staff were very polite and helpful, contributing positively to the experience.
Location
9.05
Guests frequently mentioned the excellent and convenient location.
Room Quality
7.05
Room quality was criticized for being a bit outdated and having issues like cold bathrooms.
Amenities
7.55
Amenities were mentioned but had some shortcomings, such as a lack of fridges and heating.
Value for Money
7.05
Some guests felt that the prices did not match the quality of rooms and services.
Food and Beverage
7.55
Food quality was highlighted positively, though some criticism existed for the breakfast service.
Overall Experience
8.05
Overall experience was good, with positive sentiments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:22

Property Description

Historic Location and Award-Winning Dining
Nestled within Canterbury’s ancient city walls, ABode Canterbury stands a stone's throw away from the iconic Canterbury Cathedral. Indulge in the culinary delights of the award-winning County Restaurant and unwind with creative drinks at the lively cocktail bar.

Luxurious Accommodation
Experience luxury at its best in the elegant rooms of Abode Hotel Canterbury. Each room boasts a lavish en-suite bathroom with a rejuvenating monsoon shower, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Enjoy a cup of tea with the provided facilities and pamper yourself with bespoke luxury toiletries.

Vibrant Surroundings and Attractions
Immerse yourself in the vibrant atmosphere of the pedestrianised High Street, surrounded by charming shops and cafés. Explore the nearby Canterbury Tales attraction or take a short drive to the Dover Docks. Your unforgettable Canterbury experience awaits at ABode Canterbury.

Important information:

Parking is available for GBP 25 per day on a first come first served basis. Parking is limited.

The hotel is located on the pedestrianized High Street, with access by car at Stor Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR.

If the car park is full, then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk, which will happily look after it while you park your car.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.8
Based on 3760 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 8.05
S
Shads69 Couples Crawley, West Sussex, England
10
Midweek stay
Pros:

Great location in city centre. Nice calm and welcoming atmosphere. Staff were very attentive and professional. Room was clean and modern. Excellent comfort and nice bathroom facilities. Good value.

2026-08-08 via Tripadvisor
N
N1258CAstevem Family
10
Would recommend
Pros:

Fantastic stay gorgeous room very helpful staff polite and obliging

2026-08-08 via Tripadvisor
A
Amineh couple il
6
Fine but there is room for improvement for an expensive place.
Pros:

The location is great, in the center of town and close to everything. The room was spacious and modern.

Cons:

The breakfast was a disappointment. when i booked it was with breakfast, but i was told it was only continental and if we needed to add eggs or anything else it was around 5 pounds for each thing added. It was bottomless fruits and coffee but the fruits were not changed all week and were too soft to be eaten.
The AC in the room was not strong enough, and we complained but nothing was done about it. The conditioner in the shower was empty and i told the staff every day, the last day the receptionist himself came and got me an extra one. I would expect a better service from such a hotel. The cleaning can also be improved, the room was not vacuumed daily and for someone staying a week it got dusty.

2026-08-08 via Nuitee
C
Cindy couple us
8
2026-08-08 via Nuitee
R
Ryan couple gb
9
A very welcoming hotel in the centre of Canterbury.
Pros:

Great location

2026-08-08 via Nuitee
R
Rachele extended_group it
3
Would not come back
Cons:

Breakfast was very disappointing. The buffet only had coffe, milk, tea, cereals and fruit. The menu was à la carte with very few basic options to choose from. Eggs/pancakes/yogurt(quite basic items for a continental breakfast) could be ordered with an additional charge. We ordered 4 croissants with toast from the included menu and we had to wait half an hour (and solicit them to get the food). For the price we paid for the room we were expecting a far superior service.

2026-08-08 via Nuitee
R
Ray couple gb
10
Very good apart from car parking
Pros:

Room was excellent, location great

Cons:

Small car park, I had to use public car park, and drag case along cobbled high street, not good

2026-08-07 via Nuitee
C
Csilla Thu-Lan solo_traveller hu
9
2026-08-07 via Nuitee
C
Christine solo_traveller it
8
Pros:

Very comfortable room - decor relaxing. The location is ideal for exploring Canterbury & surrounding areas. The staff were very friendly. The coffee & tea selection was good. Particularly the coffee bags.

Cons:

The bath/shower a bit dated. The breakfast options were disappointing

2026-08-06 via Nuitee
V
valerie solo_traveller gb
10
A lovely hotel right in the centre of Canterbury. Great value for money as price included a quality continental breakfas
Pros:

Beautiful decor. Fab location.

2026-08-06 via Nuitee
S
Sally couple gb
10
2026-08-05 via Nuitee
C
Christel extended_group nl
7
Goede locatie
Pros:

Locatie is top. Midden in het centrum

Cons:

Had 2 aparte bedden gereserveerd maar kregen die niet

Ontbijt is minimaal. Bijbetalen voor extra

2026-08-05 via Nuitee
P
Paola couple it
6
Pros:

La pisizione

Cons:

Vecchio e poco pulito

2026-08-05 via Nuitee
J
Julie couple gb
9
2026-08-04 via Nuitee
L
Lynn extended_group lu
7
2026-08-04 via Nuitee
A
Agnieszka couple dk
9
God valuta for penge
Pros:

Meget centralt beliggenhed, hjælpsom personale, flot lobby.

2026-08-04 via Nuitee
M
MAURICIO extended_group co
9
2026-08-04 via Nuitee
J
Jodey couple gb
10
Pros:

Clean and fresh

2026-08-04 via Nuitee
M
Marion solo_traveller gb
7
2026-08-04 via Nuitee
T
Thomas couple gb
7
Not what it used to be but good enough for the prices
Pros:

Excellent location

Cons:

Rooms need a refresh or more. And the staff are hit and miss

2026-08-04 via Nuitee