ABode Canterbury

Hotels
Brownsword Hotels
7.8 (3680 reviews)
30-33 High St , Canterbury , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Good breakfast
Cons:
Outdated room decor
Heating issues
Musty smell in some rooms

Categories

Cleanliness
7.55
There were mentions of cleanliness issues, particularly with outdated decor in some rooms.
Service
8.55
Hotel staff were very polite and helpful, contributing positively to the experience.
Location
9.05
Guests frequently mentioned the excellent and convenient location.
Room Quality
7.05
Room quality was criticized for being a bit outdated and having issues like cold bathrooms.
Amenities
7.55
Amenities were mentioned but had some shortcomings, such as a lack of fridges and heating.
Value for Money
7.05
Some guests felt that the prices did not match the quality of rooms and services.
Food and Beverage
7.55
Food quality was highlighted positively, though some criticism existed for the breakfast service.
Overall Experience
8.05
Overall experience was good, with positive sentiments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:22

Property Description

Historic Location and Award-Winning Dining
Nestled within Canterbury’s ancient city walls, ABode Canterbury stands a stone's throw away from the iconic Canterbury Cathedral. Indulge in the culinary delights of the award-winning County Restaurant and unwind with creative drinks at the lively cocktail bar.

Luxurious Accommodation
Experience luxury at its best in the elegant rooms of Abode Hotel Canterbury. Each room boasts a lavish en-suite bathroom with a rejuvenating monsoon shower, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Enjoy a cup of tea with the provided facilities and pamper yourself with bespoke luxury toiletries.

Vibrant Surroundings and Attractions
Immerse yourself in the vibrant atmosphere of the pedestrianised High Street, surrounded by charming shops and cafés. Explore the nearby Canterbury Tales attraction or take a short drive to the Dover Docks. Your unforgettable Canterbury experience awaits at ABode Canterbury.

Important information:

Parking is available for GBP 25 per day on a first come first served basis. Parking is limited.

The hotel is located on the pedestrianized High Street, with access by car at Stor Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR.

If the car park is full, then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk, which will happily look after it while you park your car.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3680 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 8.05
A
Amélie solo_traveller fr
5
Cons:

La chambre n'avait pas une vraie fenêtre

2026-07-04 via Nuitee
S
Stefan couple de
9
Perfektes Hotel für einen Trip nach Canterbury
Pros:

Sehr freundliches Personal, top Lage !!!

2026-07-04 via Nuitee
A
Annette solo_traveller gb
7
staff very helpful, but room not what i booked, and there was a long walk to the room which included two stairs. disabke
Pros:

nice atmosphere

Cons:

disabled facilities appalling

2026-07-03 via Nuitee
H
Hideya couple jp
9
very nice staff
Pros:

very nice staff

2026-07-02 via Nuitee
C
Christine extended_group gb
9
We had a lovely time and we would stay again
Pros:

The staff were really friendly and helpful and the room and hotel were very clean

Cons:

My 1 little tiny complaint, was simply that I didn't get any butter with my scrambled eggs and toast - maybe I didn't look properly?

2026-07-01 via Nuitee
R
Rimmer solo_traveller gb
7
Pros:

Everyone was very friendly and the hotel was clean and inviting

Cons:

We booked a table at the restaurant and we kept waiting to be seated. We were the only ones dining. The food was very good though and service after that was fine

2026-06-30 via Nuitee
B
Barham457edrtyc - solo_traveller gb
4
Pros:

Staff was lively and helpful

Cons:

Room was tired , door wouldn't open was resolved but took a while , continental breakfast was poor

2026-06-30 via Nuitee
A
Andrew solo_traveller gb
10
This place is great value for money, food and bar are fantastic too
Pros:

Great location, beautiful building,friendly staff

2026-06-30 via Nuitee
M
Martina couple de
7
Bei einem Gesamtpreis von 219 Pfund, empfanden wir die Extrakosten für das Frühstück als Abzocke.
Pros:

Die Klimaanlage und die Größe des Zimmers.
Die zentrale Lage des Hotels.
Alles war sauber.
Das Personal war freundlich.

Cons:

Wir mussten 40 Pfund extra für das Frühstück bezahlen, obwohl es über Booking.com inclusive gebucht war. Die Begründung war, dass nur ein kontinentales Frühstück inbegriffen gewesen wäre. Darauf wurden wir im Frühstücksraum nicht hingewiesen.

2026-06-30 via Nuitee
J
Jon solo_traveller gb
6
Pros:

Welcoming and polite staff.

Cons:

The superior room was disappointing. We had high expectations based on the pictures but it was more like a basic B&B room, far from superior..
Bubbling, peeling wall paper, discoloured silicone around the small bath.
We also paid extra for breakfast, to be told that "breakfast" was extra cost and we could only eat the cereal and toast.. the filter coffee was gritty with coffee grounds...

2026-06-29 via Nuitee
R
Ryan couple gb
10
Brief stopover with our dog, excellent everything!!
Pros:

Clean, location was excellent, friendly staff and such comfortable beds.

Cons:

Nothing, it was excellent

2026-06-29 via Nuitee
R
Richard solo_traveller gb
8
Pros:

Location was great, staff were great. Hotel very clean, food (breakfast) lovely

Cons:

AC unit needed a service
Only ONE bath towel and ONE hand towel for 2x adults!!!!!!

2026-06-29 via Nuitee
M
Mike solo_traveller gb
8
Pros:

Staff

Cons:

The room was crap for a superiore room very dissapointing

2026-06-29 via Nuitee
M
Michael solo_traveller gb
5
£70 per night more expensive that it should be
Pros:

Staff and location were good.

Cons:

Facilities are incredibly basic for the price.

2026-06-28 via Nuitee
J
Jayne extended_group gb
4
Below average
Pros:

Reception staff were friendly

Cons:

The bar closed at 9pm?
The area has gone down hull, didn't feel safe sitting outside in the evening

2026-06-28 via Nuitee
H
Hollie solo_traveller gb
10
Perfect for what we needed, central, nicely decorated, and the bed was SO soft.
Pros:

We were upgraded to a deluxe — the room was decorated lovely, with book case wallpaper and very nice bedside lamps. The bed was surprising, normally hotel mattresses are hard…this bed was SO comfortable, very soft, a great night sleep! The night desk staff was lovely and he told us everything we needed to know. He was polite and related well; very friendly and welcoming.

Cons:

Luckily there was one car parking space left which we got, however there should be more parking for hotel guests.

2026-06-28 via Nuitee
C
Chris couple au
5
Pleasant but Inexperienced staff. Inaccurate info on facilities and very slow checkin.
Pros:

Excellent position

Cons:

VERY slow check-in and focus of staff

2026-06-27 via Nuitee
B
Bengür couple gb
8
Pros:

Location, spacious room, comfortable bed

Cons:

Drain of washbasin was not functioning properly. The ventilation filter in bath was dirty.

2026-06-27 via Nuitee
L
Lindsey couple gb
4
Breakfast was a massive let down.
Pros:

The room was clean, comfortable and had air con.

Cons:

When we booked it said breakfast included. Was extremely disappointed to find out this only meant a continental breakfast. We ordered a croissant and a juice and were left waiting for nearly 20 minutes!! In the end we had to to leave after watching 2 other tables that sat down after us have their orders brought out. Went and complained to reception straight away but not the point. We’ve stayed here before and enjoyed a delicious cooked breakfast included within the price. This time being offered a continental breakfast when paying over £200 for a room for 1 night is not acceptable and we will not be returning.

2026-06-27 via Nuitee
D
D.J. couple gb
10
2026-06-27 via Nuitee