ABode Canterbury

Hotels
•
Brownsword Hotels
7.8 (3557 reviews)
30-33 High St , Canterbury , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Good breakfast
Cons:
Outdated room decor
Heating issues
Musty smell in some rooms

Categories

Cleanliness
7.55
There were mentions of cleanliness issues, particularly with outdated decor in some rooms.
Service
8.55
Hotel staff were very polite and helpful, contributing positively to the experience.
Location
9.05
Guests frequently mentioned the excellent and convenient location.
Room Quality
7.05
Room quality was criticized for being a bit outdated and having issues like cold bathrooms.
Amenities
7.55
Amenities were mentioned but had some shortcomings, such as a lack of fridges and heating.
Value for Money
7.05
Some guests felt that the prices did not match the quality of rooms and services.
Food and Beverage
7.55
Food quality was highlighted positively, though some criticism existed for the breakfast service.
Overall Experience
8.05
Overall experience was good, with positive sentiments outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 09:22

Property Description

Historic Location and Award-Winning Dining
Nestled within Canterbury’s ancient city walls, ABode Canterbury stands a stone's throw away from the iconic Canterbury Cathedral. Indulge in the culinary delights of the award-winning County Restaurant and unwind with creative drinks at the lively cocktail bar.

Luxurious Accommodation
Experience luxury at its best in the elegant rooms of Abode Hotel Canterbury. Each room boasts a lavish en-suite bathroom with a rejuvenating monsoon shower, a flat-screen TV with satellite channels, and complimentary Wi-Fi. Enjoy a cup of tea with the provided facilities and pamper yourself with bespoke luxury toiletries.

Vibrant Surroundings and Attractions
Immerse yourself in the vibrant atmosphere of the pedestrianised High Street, surrounded by charming shops and cafés. Explore the nearby Canterbury Tales attraction or take a short drive to the Dover Docks. Your unforgettable Canterbury experience awaits at ABode Canterbury.

Important information:

Parking is available for GBP 25 per day on a first come first served basis. Parking is limited.

The hotel is located on the pedestrianized High Street, with access by car at Stor Street. Please notify the hotel in advance if you require disability access.

If using a Sat Nav, please enter postcode CT1 2NR.

If the car park is full, then there are council car parks around the city or park and ride locations available. Please feel free to take your luggage to the reception desk, which will happily look after it while you park your car.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Guests who are making a reservation on behalf of another guest must contact the property.

When booking 5 rooms or more, or 10 room nights or more, different policies and additional supplements may apply.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3557 reviews
Cleanliness: 7.55
Service: 8.55
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 7.55
Overall Experience: 8.05
L
Lorna • couple • gb
8
great location , confirtable beds , noce barlounge area shocking buffet breakfast
Pros:

location, layout and openers of entrance and bar lounge area . the old panelling and fireplace in the bar .

Cons:

The buffet breakfast was extremely poor to non existent . If it is purely table service which you pay for that should be clearly stated at booking . Really lets down the hotel

2026-05-30 • via Nuitee
A
Ashleigh • couple • gb
9
Fantastic hotel full of character, limited breakfast options
Pros:

Fantastic location and staff

Cons:

Limited breakfast options, had to pay for extras

2026-05-29 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-05-29 • via Nuitee
A
Ashleigh • couple • gb
8
Lovely hotel, full of character, location great. Limited breakfast
Pros:

Location is fantastic, staff lovely and helpful

Cons:

Breakfast only includes very limited options, have to pay for anything else.

2026-05-29 • via Nuitee
M
Matt • solo_traveller • gb
9
2026-05-28 • via Nuitee
G
Georgina • solo_traveller • gb
9
Pros:

The location was superb. The reception staff were excellent. The room was comfortable

Cons:

Limited breakfast options included however available at extra cost. I would have liked coffee making facilties in the room.

2026-05-28 • via Nuitee
C
cARRIE • couple • gb
7
Perfect location and great value hotel
Pros:

Location was perfect
Nice reception , bar and restaurant
Attentive staff - our air con broke on hottest night of the year but it was fixed immediately

Cons:

Car park £25 per night
Breakfast is only a small continental, (altho it was really nice) cooked breakfast has to be paid for

2026-05-27 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-05-27 • via Nuitee
A
Andreas • extended_group • gb
6
Characterful hotel, but disappointing value for money
Pros:

Friendly and responsive communication before arrival, and the staff were polite throughout our stay. The hotel has character and is in a very central location, making it convenient for exploring Canterbury. The rooms were clean and generally comfortable, and check-in was straightforward.

Cons:

Unfortunately, the stay did not feel like good value for money. We paid over £900 for one night for two rooms in one of the hotel’s highest room categories, yet the rooms felt fairly basic and lacked premium features such as notable views, balconies, terraces, separate seating areas, or anything that made the stay feel special.

There were also several maintenance issues. One TV would not switch on until power was restored at the socket, suggesting a known issue, and the hairdryer in another room repeatedly overheated and shut down.

Sleep quality was also affected by the curtains. Despite being advertised as blackout curtains, they allowed a significant amount of light to enter around the sides and top of the window. By around 5:00-5:30am, sunlight was shining directly onto the pillow, making it difficult to continue sleeping.

What disappointed us most was the lack of attention to detail. Prior to arrival, I exchanged messages with the hotel explaining that this was a special family trip with visiting parents from Germany and a birthday celebration. The team responded warmly and suggested they would do their best to make the stay memorable, but there was no birthday card, note, amenity, or acknowledgement during the stay.

Overall, the hotel was pleasant enough and well located, but for the price paid we expected a much more memorable experience and significantly better value.

2026-05-27 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
2026-05-27 • via Nuitee
C
CHUNGSHING • couple • us
3
Price is Not worth and breakfast include is valueless
2026-05-27 • via Nuitee
G
Graham • couple • gb
8
Pros:

Excellent location, friendly & helpful staff, big room

Cons:

The way that beakfast was served was a little odd, and served in an erattic order, e.g. fruit juice came last. Not impressed compared to all the other hotels that I have ever stayed at

2026-05-26 • via Nuitee
• couple • nl
10
2026-05-26 • via Nuitee
H
Helen • solo_traveller • gb
2
Insanely noisy all night
Pros:

Room was nice.

Cons:

Student party right under window in the town. Felt like hundreds of kids partying till 3am right outside window. If they know this might happen room should be cheaper.haven't slept all night and feel terrible.
Very doubtful id stay again.

2026-05-26 • via Nuitee
A
Adam • solo_traveller • gb
6
Pros:

Convenient location
Air conditioning

Cons:

Price for the room we got. Expecting Queen bed got 2 singles with one mattress collapsed to one side meaning you'd fall out. Was situated right by the lift, but understand someone always will be.

2026-05-26 • via Nuitee
M
Moore • couple • gb
10
Made to feel very welcome and excellent value for money.
Pros:

Value for money, convenience to town center, friendly staff and lovely large room.

Cons:

Downstairs toilets by reception, not very clean and appeared to be used by student age non residents.

2026-05-26 • via Nuitee
G
Garry • solo_traveller • gb
6
I'll stay again as convenient, but that would be the only reason.
Pros:

Comfy bed, slept well. Town center location. Was attending a meeting at the venue, so super convenient.

Cons:

Breakfast..the "hearty breakfast included" was a few options, cooked was an additional pay at the venue price. Included was 1 glass of fruit juice. Top up was an additonal £3.95!

My room was right next to the only road with traffic in the area, was woken by deliveries to the sainsbury's next door at the bin lorry at 6am

2026-05-26 • via Nuitee
S
Sophie • solo_traveller • gb
4
Travel lodge facilities at boutique hotel prices
Pros:

The location is central and the staff are attentive.

Cons:

The rooms are tired and old fashioned. Felt like being a premier inn/ travel lodge at boutique hotel prices. The 'breakfast included' covers continental only. The dining room does not have enough space to seat everyone for breakfast so you end up waiting. Disappointing.

2026-05-25 • via Nuitee
S
Susan • extended_group • gb
5
Disappointing. Canterbury became feral after dark:Deliveroo riders and dodgy groups of young men.
Cons:

Breakfast was miserly- Expected to pay for topups to coffee/tea/ .Stingy portions for continental breakfast.( i.e. 1 croissant)
Bathroom was tricky- shower door fixed so couldn't reach bath taps. Everything screwed down so difficult to reach/use.

2026-05-25 • via Nuitee
M
Metodi • family_with_children • gb
7
2026-05-25 • via Nuitee