Jet Hotel, Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.9 (787 reviews)
Tiro a Segno 22 , Gallarate , it

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and new rooms
Cons:
High prices for value
Discomfort with bed quality

Categories

Cleanliness
8.04
New and clean rooms noted in several positive reviews.
Service
8.51
Friendly and helpful staff mentioned multiple times across reviews.
Location
8.55
Conveniently located near Malpensa airport and accessible by train.
Room Quality
7.5
Mixed sentiments with some positive mentions of new rooms but concerns about bed comfort.
Amenities
8.03
Facilities like the pool were appreciated despite some restrictions.
Value for Money
6.99
Complaints about pricing not matching the quality of stay.
Food and Beverage
7.54
Adequate breakfast variety, noted some discomfort with temperature control.
Overall Experience
8.01
Overall positive experiences with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:59

Property Description

Luxurious Accommodations:
Jet Hotel, Sure Hotel Collection by Best Western offers smoking and non-smoking rooms with modern amenities such as air conditioning, satellite TV, and a safe. Whether you prefer to relax in a smoke-free environment or enjoy a puff, we cater to all your needs.

Convenient Location:
Located just a 10-minute drive from Milan Malpensa Airport, our hotel is the perfect base for exploring the beautiful lakes of Como, Maggiore, and Varese. With free Wi-Fi and easy access to outdoor parking and indoor garage, your stay with us will be both seamless and enjoyable.

Safety and Protection:
Our property takes pride in the Special Protection Program, ensuring the safety and well-being of both guests and staff. Rest assured, you can have a worry-free stay with us.

Ready to experience the perfect blend of comfort, convenience, and safety? Book your stay at Jet Hotel, Sure Hotel Collection by Best Western now!

Important information:

Guests needing an invoice must specify all the necessary information upon booking, including company name, VAT number and full address.

Please note that the car park can only be used during your stay at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 15, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 787 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 6.99
Food and Beverage: 7.54
Overall Experience: 8.01
E
ELISA couple it
8
2026-07-03 via Nuitee
E
Evelyn couple it
10
2026-07-03 via Nuitee
P
Pflug solo_traveller de
10
2026-07-02 via Nuitee
C
Chiara solo_traveller it
6
Insomma...
Pros:

Camera pulita, letto comodi

Cons:

Bagno minuscolo, datato e con lavandino ostruito. Camera piccola con aria condizionata a 22° (fuori erano 37°) non regolabile. Ho dovuto chiamare in reception perché non si poteva fare nulla dal termostato interno. Dalla reception l'hanno spenta e basta.
Avevo prenotato, malgrado il costo piuttosto alto, perché c'era la piscina. Purtroppo quando siamo arrivati (tarda serata) ho scoperto che apriva alle 11, stesso orario del check-out, quindi alla fine non abbiamo potuto utilizzarla.

2026-06-30 via Nuitee
I
Iana couple it
7
2026-06-29 via Nuitee
L
Leigh-Anna couple gb
6
Did the job for a quick sleep - but not particularly impressive
Pros:

Property was conviently located only about 5 mins from the airport.
Art on the back wall was a nice touch.
Staff were polite.

Cons:

Unfortunately the hotel was very dated, the bathroom in our room was really not what we expected of a four star hotel.
When we got up to our room there was only a flimsy thin sheet on the bed. When we called reception we were brought up a stained comforter without an oversheet on. We were told that was the only option.

2026-06-28 via Nuitee
J
Jónsson family_with_children is
8
Very nice, staff was very helpful
Pros:

Nice pool

Cons:

Outdated, bathroom in bad condition

2026-06-24 via Nuitee
F
francesco solo_traveller it
6
Come stare in una stanza unica tutti insieme
Pros:

Posizione buona, con una camera che era anche carina, peccato che avesse un enorme difetto.

Cons:

Il posto è chiaramente molto datato, con le camere che sono state rinnovate in modo esteticamente valido, ma praticamente fanno schifo. Le pareti sono tutte sottilissime e non aiuta il sistema di aria condizionata centralizzato, con i tubi in comune. Questo vuol dire che, dalla tua camera, si sentirà perfettamente ogni minima mosca che volerà nella camera precedente e nella successiva.
C'era della gente che parlava a voce normalissima e io sentivo come fossero nel mio orecchio. Tiri lo sciaquone? Lo sapranno tutti. Uno sternuto? Ti diranno "salute" fin dal quinto piano.
Ora, il prezzo è altissimo (ma basso per la zona), quindi capisco che non possa essere perfetto.
Però se hai il sonno leggero lascia proprio perdere, qui non fa per te.

2026-06-22 via Nuitee
R
Rafael solo_traveller br
9
2026-06-22 via Nuitee
D
Diego solo_traveller it
8
2026-06-21 via Nuitee
S
Stoian solo_traveller it
9
2026-06-21 via Nuitee
P
Pauline couple fr
10
I recommend :)
Pros:

The room was very clean and quiet, the AC works great, pool is big and super clean. Staff is super nice and helpful

Cons:

Nothing. I would recommend having a car if you want to move around

2026-06-20 via Nuitee
M
Maryna solo_traveller tr
10
Pros:

Very nicely renovated. Clean. Quiet. Close to Maloenda airport and has S5 train connection to fair area.
Run by nice family, everyone is very helpful and very sweet. Next time def will stay again. Highly recommended!
Big thanks to Massimiliano for fair pick up during the taxi // train strike.

2026-06-20 via Nuitee
G
Ghidoni solo_traveller it
8
2026-06-20 via Nuitee
M
Macovei solo_traveller ro
10
2026-06-17 via Nuitee
C
Christopher couple us
1
The hotel is old and in disrepair. Booking.com should remove it from their site
Pros:

Nothing

Cons:

A/c didn't work in 501. Alessandro said wait an hour and temperature never cooled past 23.4 told us no other room was available. After midnight I called to complain and got moved to 207. A/c never went under 21.4 and the fan motor made so much noise like a helicopter was in our room or we were in a construction site. We barely slept at all. I want a refund and an apology!

2026-06-17 via Nuitee
A
Alex solo_traveller it
8
2026-06-17 via Nuitee
D
dor family_with_children il
9
Pros:

Excellent place, we landed in the middle of the night, we were greeted at the counter even at a non-standard hour, 12 minutes drive from the airportExcellent place, we landed in the middle of the night, we were greeted at the counter even at a non-standard hour, 12 minutes drive from the airport.

2026-06-15 via Nuitee
B
Bernhard solo_traveller ch
8
2026-06-15 via Nuitee
S
Sabrina couple fr
10
Dernière halte avant de prendre notre vol le lendemain matin. Parfait et à un prix très très raisonnable.
Pros:

Très bon accueil, personnel souriant et disponible. Propreté.
Piscine après une matinée de randonnée très appréciable avec transat et bain de soleil.

Cons:

Si nous devions avoir un point négatif, c’est la petitesse de l’entrée de la douche.

2026-06-15 via Nuitee