Windsor Excelsior Copacabana

Hotels
•
Windsor
8.4 (4537 reviews)
Avenida Atlântica, 1800 , Rio de Janeiro , BR
+55 21 2195-5800

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Beautiful views
Cons:
Cleanliness issues
Old and outdated rooms
High price for quality

Categories

Cleanliness
7.9
Complaints about mold and lack of cleanliness in several areas.
Service
8.4
Generally friendly staff, but some inconsistency in service and responsiveness.
Location
9.4
Repeatedly mentioned as excellent and unbeatable.
Room Quality
7.4
Rooms described as outdated with issues such as poor air conditioning.
Amenities
8.4
Amenities present but some aspects, like breakfast and pool size, need improvement.
Value for Money
7.9
Comments suggest pricing may not match hotel condition and offerings.
Food and Beverage
8.9
Food rated highly in terms of quality, enjoyable dining experience.
Overall Experience
8.9
Overall positive experience overshadowed by a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:33

Property Description

Breathtaking Views and Luxurious Amenities

Panoramic Ocean Views: Windsor Excelsior offers stunning views of Copacabana beach and the iconic Sugarloaf mountain, providing a picturesque backdrop for your stay.

Rooftop Retreat: The rooftop terrace boasts a refreshing pool, a stylish bar, and a well-equipped gym, allowing guests to relax while taking in the mesmerizing scenery.

Elegant Rooms and Culinary Delights

Tasteful Accommodations: The rooms at Windsor Excelsior are tastefully decorated, spacious, and bright, offering modern amenities such as air conditioning, cable TV, WiFi, and minibar. Some rooms even feature sea views and a luxurious hot tub.

Culinary Excellence: Indulge in a tropical breakfast overlooking the sea, and savor Brazilian and international specialties for lunch and dinner at the on-site restaurant.

Wellness and Convenience

Relaxation Oasis: Unwind at the dry and steam sauna units located next to the fitness center, providing the perfect rejuvenating experience after a day of exploration.

Ready to experience luxury and comfort by the beach? Book your stay at Windsor Excelsior Copacabana now!

Important information:

* The hotel offers rates with or without breakfast.

* Note that breakfast prices available at the time of booking are prices per day and per person.

* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.

* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/nonrefundable policy.

* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/nonrefundable policy.

* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.

* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.

* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.

* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.

* According to art. 82 of the Statute of the Child and Adolescent, accommodations of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.

* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Location

Guest Reviews

8.4
Based on 4537 reviews
Cleanliness: 7.9
Service: 8.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8.9
E
Elisabeth • solo_traveller • br
10
Estadia muito boa , só tenho uma reclamação, fiz cirurgia bariátrica o hotel não aceita dar o desconto de 50% no café da
Pros:

Muito confortável e limpo

Cons:

Não tenho nada a reclamar

2026-10-14 • via Nuitee
E
EDUARDO • family_with_children • br
9
2026-10-13 • via Nuitee
A
ARTEMIO MARCOS • couple • br
7
Razoável
Pros:

Localização, room service 24h

Cons:

Não havia ducha higiênica no banheiro, ainda com bidê

2026-10-13 • via Nuitee
S
SANDOVAL • solo_traveller • us
9
Atención excelente, ubicacion perfecta.
Pros:

desayuno excelente

Cons:

el wifi tenia bastantes problemas y eso que la habitacion incluia wifi de alta velocidad

2026-10-13 • via Nuitee
W
Walderjr • couple • br
8
2026-10-13 • via Nuitee
D
Diana • solo_traveller • br
10
Um hotel excelente
Pros:

Acomodação excelente

2026-10-12 • via Nuitee
C
Casalini • solo_traveller • ar
9
Pros:

Relación precio / calidad

2026-10-11 • via Nuitee
A
AGUDELO CARDENAS • solo_traveller • co
10
2026-10-11 • via Nuitee
L
Lo • couple • ca
7
2026-10-09 • via Nuitee
J
jens glaeser • solo_traveller • de
9
Top Lage, Sonnenschirme an den Liegen am Pool fehlen leider
Pros:

Tolle Lage an der Copacabana,schöne Dachterrasse mit Pool und tollem Ausblick.Reichhaltiges Früchstücksbuffet.Preis für die Lage an der Copacabana in Ordnung.

Cons:

Keine Sonnenschirme bei den Liegestühlen

2026-10-09 • via Nuitee
G
Gabriel • couple • at
7
Good location and staff. Facilities are old not super updated. You pay high price for the location and service, not for
Pros:

Staff is extremely nice and service-oriented. Breakfast is good with healthy options. Location and view is awesome.

Cons:

The facility itself is old or not super updated. They have landlines on the room which is super noisy cause you can here it ringing from different rooms. Rooms are not well isolated, you can easily be awake by others passing by.

Gym is so small and the equipment very very old, not always fully functioning.

2026-10-09 • via Nuitee
L
Lopes • couple • br
3
2026-10-09 • via Nuitee
R
Rogoski • solo_traveller • br
8
2026-10-09 • via Nuitee
N
Nelda • solo_traveller • za
7
2026-10-08 • via Nuitee
A
Alberto • couple • br
8
2026-10-07 • via Nuitee
C
Connie • solo_traveller • za
6
Pros:

The staff was friendly and the hotel is a walking distance to the beach.

Cons:

The rooms were dated, spacious but could really do with some revamping. The bar fridge was too loud especially in the middle of the night.

2026-10-07 • via Nuitee
M
Moizuddin • solo_traveller • qa
9
Good, comfortable, well-located hotel.
Pros:

I have stayed here several times now and love the location vis-a-vis Copacabana.
The breakfast is also good.

Cons:

The gym is limited and the equipment needs maintenance.

2026-10-07 • via Nuitee
L
Luciana • extended_group • br
8
Pros:

Localização , café da manhã, tamanho do quarto e o terraço do hotel

Cons:

Chuveiro

2026-09-19 • via Nuitee
J
Joel • family_with_children • br
9
Cons:

Chegada da bagagem
Falta estacionamento

2026-09-18 • via Nuitee
G
Gustavo • family_with_children • ae
7
2026-09-17 • via Nuitee