Windsor Excelsior Copacabana

Hotels
•
Windsor
8.4 (4349 reviews)
Avenida Atlântica, 1800 , Rio de Janeiro , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Beautiful views
Cons:
Cleanliness issues
Old and outdated rooms
High price for quality

Categories

Cleanliness
7.9
Complaints about mold and lack of cleanliness in several areas.
Service
8.4
Generally friendly staff, but some inconsistency in service and responsiveness.
Location
9.4
Repeatedly mentioned as excellent and unbeatable.
Room Quality
7.4
Rooms described as outdated with issues such as poor air conditioning.
Amenities
8.4
Amenities present but some aspects, like breakfast and pool size, need improvement.
Value for Money
7.9
Comments suggest pricing may not match hotel condition and offerings.
Food and Beverage
8.9
Food rated highly in terms of quality, enjoyable dining experience.
Overall Experience
8.9
Overall positive experience overshadowed by a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:33

Property Description

Breathtaking Views and Luxurious Amenities

Panoramic Ocean Views: Windsor Excelsior offers stunning views of Copacabana beach and the iconic Sugarloaf mountain, providing a picturesque backdrop for your stay.

Rooftop Retreat: The rooftop terrace boasts a refreshing pool, a stylish bar, and a well-equipped gym, allowing guests to relax while taking in the mesmerizing scenery.

Elegant Rooms and Culinary Delights

Tasteful Accommodations: The rooms at Windsor Excelsior are tastefully decorated, spacious, and bright, offering modern amenities such as air conditioning, cable TV, WiFi, and minibar. Some rooms even feature sea views and a luxurious hot tub.

Culinary Excellence: Indulge in a tropical breakfast overlooking the sea, and savor Brazilian and international specialties for lunch and dinner at the on-site restaurant.

Wellness and Convenience

Relaxation Oasis: Unwind at the dry and steam sauna units located next to the fitness center, providing the perfect rejuvenating experience after a day of exploration.

Ready to experience luxury and comfort by the beach? Book your stay at Windsor Excelsior Copacabana now!

Important information:

* The hotel offers rates with or without breakfast.

* Note that breakfast prices available at the time of booking are prices per day and per person.

* Please note the booking confirmation voucher. If the voucher informs that there is no meal plan linked to the reserved room, it means that the reservation does not include breakfast. In this case, this service is available as an extra service and must be paid directly at the hotel. Costs are charged per day and per person.

* Please note that the 10% service fee is not included in the reservation price and is charged at check-in for reservations with a refundable policy or charged at any time for reservations with a flexible/nonrefundable policy.

* The hotel reserves the right to charge the entire stay including 10% service charge at any time after booking in cases of flexible/nonrefundable policy.

* Regarding the request for reversals of undue charges, the guest must contact the hotel directly.

* The hotel accepts cash (in cash), debit card (national cards) or credit card (Visa, Mastercard, Amex and Elo - national or international) as payment methods. We do not accept checks as a form of payment.

* In cases of payment in installments, only credit cards issued in Brazil will be accepted. Extra hosting costs cannot be paid in installments under any circumstances.

* Crib or extra bed are available subject to hotel availability. Only in cases of reservations made for a triple room, crib or extra bed is confirmed.

* According to art. 82 of the Statute of the Child and Adolescent, accommodations of minors under 18 requires the accompaniment of a parent or legal representative. The minor must present the identity card or birth certificate as well as written authorization from those responsible and authenticated by a notary.

* Arrivals expected in the morning, before the regular check-in time (ECI), pre-registration will be necessary, which guarantees the availability of the apartment upon the guest's arrival and will imply a full charge of one more night. For check-outs before 6:00 pm, we will charge an additional 50% (LCO) of the full daily rate and 100% (LCO) for departures after 6:00 pm. Prior consultation with the hotel regarding availability is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 4349 reviews
Cleanliness: 7.9
Service: 8.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8.9
L
Liya • solo_traveller • us
8
Pros:

Location is good.

Cons:

Decorating is a little bit old.

2026-06-13 • via Nuitee
B
Bryan • couple • pe
9
Pros:

El desayuno es muy bueno y variado.

Cons:

Cierta inseguridad en la zona, las calles podrían estar más limpias.

2026-06-13 • via Nuitee
R
Roberto • solo_traveller • cl
9
Pros:

Precio calidad

Cons:

El gimnasio

2026-06-13 • via Nuitee
E
Embalpom • couple • pt
7
Excelente localização
Pros:

A localização é perfeita para quem quer ir à praia de Copacabana e fazer compras nas imediações,
O pequeno almoço é muito bom e muita variedade

Cons:

O hotel já tem muitos anos e o isolamento acústico é mau , tanto da rua como dos corredores do hotel

2026-06-12 • via Nuitee
V
Vitor • couple • br
6
2026-06-12 • via Nuitee
S
Steven • couple • gb
8
Location clean and tidy bar area could be better
Pros:

Location
Room was spacious

Cons:

Clean

2026-06-12 • via Nuitee
E
Edgardo • couple • ar
9
Pros:

Buena ubicación buen precio

Cons:

Podrán limpiar un poquito mejor la habitación

2026-06-12 • via Nuitee
P
Piotr_Urbanski • solo_traveller • pl
10
2026-06-12 • via Nuitee
G
Gabriella • family_with_children • br
10
2026-06-11 • via Nuitee
M
Mauricio • solo_traveller • br
7
2026-06-11 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-06-11 • via Nuitee
M
Maryá • solo_traveller • br
9
Pros:

Localização, atenção dos funcionários

Cons:

O quarto era confortavél porém está velho para o padrão do hotel , comparado ao preço praticado

2026-06-11 • via Nuitee
J
Juan C • couple • cr
10
Excelente ubicación cerca de muchos puntos de interés
Pros:

La ubicación

Cons:

Todo me gustó

2026-06-11 • via Nuitee
T
thales • solo_traveller • br
10
Muito boa considerando o conjunto total do hotel.
Pros:

Limpeza

Cons:

Móveis antigos

2026-06-11 • via Nuitee
R
Rodrigo • couple • br
6
Pros:

Localizacao

Cons:

Chuveiro com agua fria. Nao teve nenhum comunicado.
Pagar um salario minimo de diaria para este tipo de desatencao, é dificil.

2026-06-10 • via Nuitee
A
Ana • couple • br
9
Localização privilegiada!
Pros:

Localização excelente em Copacabana, café da manhã gostoso e variado.

Cons:

A chave do quarto não funcionou por várias vezes.

2026-06-10 • via Nuitee
A
ANDRES BINIMELIS • solo_traveller • cl
10
Pros:

Cerca playa y atención

Cons:

Nada

2026-06-10 • via Nuitee
G
Gouveia • extended_group • pt
8
Excelente localização a piscina na cobertura tem uma vista fabulosa
2026-06-10 • via Nuitee
S
Silva • solo_traveller • br
10
Muito boa
Pros:

Quarto bem iluminado e espaçoso. Bom chuveiro.

Cons:

O café não tem opção de tortas doces . A piscina poderia ser aquecida.

2026-06-09 • via Nuitee
A
Antonio Pace • solo_traveller • br
9
Pros:

Localização, conforto da cama King size e do quarto. Café da manhã muito bom

Cons:

Falta ducha higiênica no banheiro. Chuveiro com pouca pressão e água poderia ser mais quente

2026-06-09 • via Nuitee