QU Hotel, Trademark Collection by Wyndham

Hotels
•
Trademark
8.1 (4652 reviews)
Kurt-Schumacher-Straße 6 , Augsburg , DE

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location near tram and city center
Free parking
Good breakfast (though quality reportedly declined)
Spacious suites with terraces (in some cases)
Comfortable beds
Cons:
Housekeeping and cleanliness issues (mold, spiders, unclean rooms)
Hotel and rooms are dated; need renovation
Restaurant often closed; some amenities closed due to lack of staff
Occasional lack of staff at check-in/arrival
Kitchen/apartment equipment sometimes broken or missing

Categories

Cleanliness
5
Multiple reviews report dirt, spiders, mold in bathrooms and kitchens, unclean rooms and neglected grout — clear weakness in housekeeping and maintenance.
Service
8.8
Several guests praise friendly, helpful staff and smooth check-in; however there are reports of no contact on arrival and limited staff availability for amenities.
Location
9.2
Consistently positive: close to tram/public transport, easy access to city center and free parking — a strong location advantage.
Room Quality
7.5
Mixed: some large, clean suites with terraces and comfortable beds, but many rooms and apartments are dated (worn mattresses, old kitchenettes, bathroom wear).
Amenities
8.3
Free parking and on-site facilities noted, but restaurant closures, closed whirlpool/limited spa staffing and occasional unhygienic sauna reduce the amenities score.
Value for Money
7.8
Guests mention the price feels high for the state of the hotel and that breakfast may cost extra — perceived value is below excellent but still acceptable for some.
Food and Beverage
8.5
Breakfast is often praised but several guests note a decline in quality and repeated restaurant closures under current management.
Overall Experience
9.7
Overall many guests appreciate location, parking and breakfast options; however maintenance and cleanliness issues detract. Net experience remains positive for guests prioritizing location and space.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodation: The QU Hotel Augsburg provides non-smoking, modern rooms with free Wi-Fi and air conditioning. Each room is equipped with satellite TV for your entertainment needs.

Relaxing Spa Facilities: Unwind at the hotel's spa, featuring a Finnish sauna and a hot tub with stunning views of Augsburg. Treat yourself to a rejuvenating experience during your stay.

Delicious Dining Options: Indulge in a culinary journey at the country-style restaurant within the hotel. Experience a blend of local flavors and international cuisine for a memorable dining experience.

Experience luxury, relaxation, and exquisite dining at the QU Hotel Augsburg. Book now for an unforgettable stay!

Important information:

The Weinstube bar is open Monday to Saturday from 16:00 until 00:00, and is closed on Sundays.

Please note that pets are not allowed in the public areas as restaurant or breakfast room.

When booking 7 rooms or more, different policies and additional supplements may apply.

Properties with less than 90 rooms: For bookings of more than 7 rooms, special policies and additional fees may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUC

Location

Guest Reviews

8.1
Based on 4652 reviews
Cleanliness: 5
Service: 8.8
Location: 9.2
Room Quality: 7.5
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 8.5
Overall Experience: 9.7
F
Frank • couple • de
7
War schon mal besser in früheren Jahren
Pros:

Die Lage zur Straßenbahn und damit Anbindung an die Innenstadt. Kostenfreie Parkplätze . Gutes Frühstück.

Cons:

Die Einrichtung ist schon in die Jahre gekommen. Dusche in der Badewanne. Und zum wiederholten Male ein ausgelöster Feueralarm ohne Grund.

2026-10-29 • via Nuitee
W
Wolfgang • couple • de
6
2026-10-28 • via Nuitee
C
Chanel • family_with_children • de
4
Cons:

Leider war alles sehr runtergekommen und dreckig, auch im Speisesaal waren überall Spinnen zu finden die rumkrabbelten und Spinnennetze. Das Zimmer war auch nicht gerade sauber…

2026-10-25 • via Nuitee
A
Andreas N • couple • nl
6
2026-10-23 • via Nuitee
S
Simona • couple • ro
10
2026-10-20 • via Nuitee
C
Carsten • solo_traveller • de
8
2026-10-18 • via Nuitee
C
Carsten • solo_traveller • de
8
2026-10-18 • via Nuitee
E
Enis • family_with_children • xk
10
2026-10-18 • via Nuitee
T
Thomas • couple • de
7
Ich glaube es war das letzte Mal.
Pros:

Kostenlose Parkplätze und die Anbindung in die Innenstadt.
Das Frühstück ist sehr gut und für jeden etwas dabei.

Cons:

Wir waren schon früher in diesem Hotel und jetzt merkt man im die Jahre an. Die Matratze ist durchgelegen, die Fugen im Bad sind so lala.

2026-10-12 • via Nuitee
A
Andreas • couple • de
8
2026-10-11 • via Nuitee
Y
Yusuf • couple • de
8
2026-10-10 • via Nuitee
A
Andreas • solo_traveller • de
6
Ganz ok, Preis zu hoch
Pros:

Gute Lage, nettes und zuvorkommendes Personal. Kostenfreier Parkplatz

Cons:

Das Hotel ist sehr in die Tage gekommen, sieht man vor allem in Ecken und Fugen sehr deutlich. Preis aus meiner Sicht, dafür zu hoch, da auch ein Frühstück noch extra kostet

2026-10-09 • via Nuitee
G
Gabriele • extended_group • it
10
2026-10-08 • via Nuitee
N
Norbert • extended_group • de
7
Brauchbares Hotel mit Mängeln
Pros:

Große Suite, gutes Frühstück

Cons:

Keine Gläser in der Suite, leider dünner Kaffee, wirrpool nicht offen, da kein Personal, kleine Sauna unhygienisch mit Badesachen.

2026-10-07 • via Nuitee
D
Downey • solo_traveller • be
8
Cons:

Restaurant closed.

2026-09-16 • via Nuitee
S
Schenkel • family_with_children • fr
8
2026-09-15 • via Nuitee
N
Nikolaus • solo_traveller • de
2
🤮
Pros:

Nichts

Cons:

Lage im GWG, kein Ansprechpartner bei Anreise, Schimmel im Bad, gaaaanz gruselig….Klassische CASH-COW

2026-09-12 • via Nuitee
G
Gerlinde • solo_traveller • de
3
Cons:

Das Apartement mit Küchenzeile ist sehr alt, das Bad schimmelig.
Haben für die 2.gebuchte Nacht ein anderes Hotel
genommen

2026-09-10 • via Nuitee
G
Gerlinde • solo_traveller • de
8
Pros:

Die Suiten waren sauber, geräumig mit Terrasse

2026-09-10 • via Nuitee
T
Thomas Herrmann HeBeTec • solo_traveller • de
7
2026-09-08 • via Nuitee