Slaley Hall Hotel, Spa & Golf Resort

Hotels
QHotels
8 (131 reviews)
Slaley Hall, Hexham, England, NE47 0BX , Hexham , GB

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Arcade/game room
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Friendly staff
Cons:
Poor restaurant service
Loud noises from the lift
Issues with food quality

Categories

Cleanliness
7.39
Some issues mentioned with mildew in the shower.
Service
7.86
Service in the restaurant was highlighted as slow and disappointing.
Location
8.4
Standard quality for this hotel tier.
Room Quality
8.35
Room was large, clean, and generally comfortable.
Amenities
9.38
Lovely pool/spa area enjoyed by guests.
Value for Money
8.34
Did not mention any specific positives or negatives.
Food and Beverage
6.39
Restaurant service was poor with unsatisfactory food quality.
Overall Experience
7.86
Mixed feelings due to food service issues overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 18:58

Property Description

Discover your ultimate getaway at Slaley Hall Hotel, Spa & Golf Resort, where luxury meets tranquility in the heart of Hexham.

Relaxation & Wellness
Indulge in our full-service spa, offering a range of rejuvenating massages, body treatments, and facials to pamper your senses.

Dining Excellence
Savor exquisite international cuisine at Hadrians Brasserie or enjoy the convenience of 24-hour room service, all while sipping a refreshing cocktail from our poolside bar.

Entertainment & Recreation
Unwind with top-notch amenities including an indoor pool, health club, and an exciting arcade/game room, making it perfect for families and leisure travelers alike.

Experience everything we have to offer—book your stay at Slaley Hall today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 131 reviews
Cleanliness: 7.39
Service: 7.86
Location: 8.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 7.86
L
Lyndsay family_with_children gb
4
A very disappointing stay for a pricey venue. I can only comment on my stay and what I booked, I did not get what I book
Pros:

The grounds are gorgeous, the building it self is stunning. The inside on first glance is lovely.
The pool is lovely, water a little cold however you get used to it quite quickly. The poolside bar is nice with variety of drinks and snacks. The young man at that bar is helpful and such a nice young man.
The staff in the restaurant were welcoming and the food was ok.

Cons:

After the first glance you see how the furniture is old worn and some items such as couches etc torn.
The room itself is very basic and you do not get what you paid for. I booked a class family room, to my knowledge 2 single beds are not 2 double beds or a king size bed! Even if reception tells you it is.

2026-06-27 via Nuitee
T
thomas couple gb
9
Very peaceful and relaxing
Pros:

Location and variety of facilities

Cons:

Nothing

2026-06-27 via Nuitee
V
Voyage63077690218 NONE
10
Flawless luxury ❤️
Pros:

I will definitely be back 😊Can't fault it. I attended a fundraising event in June 2026 and from the moment I checked in at 3pm to the moment I checked out at 11am the next day- the whole experience was flawless. The staff make this experience (Andy and Jack in the bar are the best). The day i was here, there was a heatwave and a stray dog showed up to the bar. The care for this animal was incredible (to the point that one of the staff members took her home to try and reunite her with the owner).

2026-06-26 via Tripadvisor
E
emmabG5376IM Family Carlisle, Cumbria, England
6
Beautiful from outside but over priced
Pros:

A very beautiful venue on first appearance but quite dated and shabby rooms despite being encouraged into spending an extra £20per night to upgrade. The room was basic, had not been cleaned to expected standards and the kettle was disgusting. Phoned to request a new kettle and 3hrs later (nearly midnight at this point had to phone again and ask again. Turned up with another dirty kettle. I was too tired to even complain at that point. Service was poor, long waits. Food arrived cold and not really worth the value you pay, drinks arrived some time later. Very young waiting staff and shows. Cancelled our dinner reservation for the following night as not worth the money. The spa was okay but pool cold and as its open to public/swim lessons etc its not very luxury spa feeling. The massage however was the best massage I've ever had.
I had prebooked afternoon tea and the girl serving us made me feel very uncomfortable, asked for my slip (what slip?), evidence of booking, email proof and basically could have just found me by asking my name and room number. Not a smile out of her the whole time. As it was very hot (current heatwave) i asked if we could have soft drinks instead of a pot of tea, this obviously vexed her and im pretty sure the cordial and soda water (at £3.50) was added to our bill instead of being swapped for the tea. Very standard afternoon tea, nothing special about it for £60. Had far better for less.
Tried having a meal in the bar and that was a farce, half didnt arrive and had to be chased, I asked for ceasar salad with halloumi and it arrived with chicken pieces also in! Again just very young staff and not experienced in hospitality. Booked this as a special 2night spa retreat for my daughter'd 18th but I've been to much better venues and spas for less than I paid for this. Over priced, not really good value for your money and needs a good refurb in areas. Actually quite disappointed in this place but spending time with my daughter made the two days fabulous.

2026-06-26 via Tripadvisor
M
Marian couple gb
9
2026-06-26 via Nuitee
I
IAN couple gb
10
2026-06-25 via Nuitee
A
ahall6 NONE Durham, County Durham, England
8
Lovely hotel
Pros:

We’ve visited Slaley before, and always enjoy our time here. Hotel is very nice, rooms clean, spacious etc. Food is very good. Staff polite, professional.

2026-06-24 via Tripadvisor
J
Jeff solo_traveller ch
9
Pros:

Grounds are wonderful

2026-06-24 via Nuitee
C
Campbell solo_traveller gb
4
Pros:

The Golf

Cons:

Hotel felt outdated and as though it needs a big investment to get it up to scratch

2026-06-24 via Nuitee
L
Lesley solo_traveller gb
5
Cons:

The walk from the car park is very steep and it should be noted that you can drop off near the entrance but still have to park and walk back up
Some people were really struggling

2026-06-23 via Nuitee
I
Isabella family_with_children de
8
Entspannter Kurzaufenthalt in der Nähe des Hadrians Walls
Pros:

Das Hotel verfügt über ein sehr großes Gelände, auf dem sich ein Golfplatz befindet; direkt ab Hotel kann man Wandern (Wanderwege direkt auf einer Wanderkarte vor dem Hotel eingezeichnet). Wer Natur und Ruhe mag, schätzt die Lage des Hotels. Insgesamt hatten wir einen ruhigen und entspannten Aufenthalt auf der Durchreise nach Schottland. Die Damen an der Rezeption sowie das Personal im Restaurant waren professionell und sehr freundlich, ohne übertrieben zu wirken und trugen dazu bei, dass ich mich wohlgefühlt habe. Ausgezeichnetes Angebot zum Frühstück (ok, Qualität des Kaffees könnte besser sein), zum Abendessen findet auch jeder das Richtige zum Essen. Frischer Fisch und staatlicher Burger! Das Schwimmbad war gut gepflegt und morgens nicht stark ausgelastet. Danke, ich komme gerne wieder!

Cons:

Es sind zwar nur Details, aber es wäre wert, sich um diese zu Kümmern. Z.B. im Haupteingangsbereich links könnten die Vorhänge getauscht oder gekürzt werden, sie sind nur Fliegen- und Staubfänger. Das Inventar ist etwas in die Jahre gekommen. Vielleicht kann ein Möbelrestaurator Abhilfe schaffen ;-). Frische Blumen auf dem Tresen wirken Wunder!

2026-06-23 via Nuitee
S
stevemb60 NONE Nottingham, Nottinghamshire, England
8
Stunning hotel
Pros:

Beautiful hotel in a stunning location.
The room was good for the price with a fridge which really pleased us.
The bar is a lovely place with impeccable service throughout our stay, possibly the reason we re-visited as the service was amazing last time too.
The reception staff were also very professional and lovely and a special shout out to Marcus who was very engaging and entertaining on check in.
My only slight disappointment was the breakfast service which needs some attention as we were left waiting a few times for someone to show up to greet us and customers needed to ask for food to be replaced which had run out.
I enjoyed the stay and would definitely visit again.

2026-06-22 via Tripadvisor
R
rebeccahU1927SM Family Wetherby, Leeds, West Yorkshire, England
8
Father’s Day treat
Pros:

Had a lovely stay here but just a few little attention to detail issues that could have made it perfect.
The £45 payment for charging the car was refunded twice as it wouldn’t work so if you were relying on charging your car you’d be stuck as charger would not work. Told reception and they just say it’s a third party which is generally the case. However, out of order signs might prevent customers from wasting their time!
Got the breakfast and dinner package. When we sat down to dinner the waitress told us that the children could have the full 3 course children’s menu included (when we went to pay our bill the next day, we were then told that the children are not included in the meal so all had to be paid for) was told it’s £35 per person (then told when paying that this does not include your drink). Then everything we ordered had something missing because they didn’t have it (the cheese from the children’s pasta, the curry sauce for the fish and chips, the passion fruit martini for the passion fruit martini). The most disappointing missing item was the bacon from breakfast. I just think these things are easily rectified. If you run out of bacon, just go and buy some. Breakfast lasted for another 1.5 hours after our arrival so running out was a terrible excuse! Also had 3 coffee machines but only one worked yet no signage to say the other 2 were broken so lots of people struggling with them before then joining the back of the queue for the one working coffee machine! Again, just an out of order sign would help! Never the less we had a lovely stay but just think these small issues could be very easily prevented if staff had better training and were able to use their initiative.

2026-06-22 via Tripadvisor
T
Traveler822773 NONE Andalucia
10
Wonderful escape
Pros:

Set in beautiful countryside, a gem of a hotel with lovely public areas and a good restaurant. all very clean and well presented.

2026-06-22 via Tripadvisor
S
sapper1612 Friends getaway
10
Amazing Spa Day !
Pros:

Had a great Spa Day at Slaley Hall. Visited last week and thoroughly enjoyed our day out. The hall and surroundings is lovely. I had a facial and a neck and shoulder massage. My therapist was Donna who was excellent ! My skin felt amazing following the treatment and she was very attentive to my needs.

2026-06-22 via Tripadvisor
D
David couple gb
8
Staff nice up graded (at cost) what was supposed to be £460 turned into 676
Pros:

Had statement room very comfortable, limited aircon no view other the over the entrance of the hotel, rowdy golfers returning to hotel after night out in Newcastle woke up whole hotel with shouting and drunken loud noise/ voices.

Cons:

Lot of it still had scaffolding and on going daily noisy repairs.

2026-06-22 via Nuitee
M
Marie solo_traveller gb
7
Average
Pros:

Breakfast poor

Cons:

No communication and very inexperienced staff.

2026-06-22 via Nuitee
R
rozanner2026 NONE
8
Great hotel and Spa
Pros:

Fantastic location, lovely room and views. Fabulous Spa and Spa area. Wonderful views and setting.
Great bar area and service and lovely small lounge areas to sit and relax.
Lovely area outside for drinks and to admire the views

The only small criticism is the restaurant. The service was "very slow" and there was no restaurant manager so the staff were stood around waiting to serve, but not clearing the 15-20 tables that needed clearing around us ( didn't look that great!) - they were very polite but just needed some direction.
The food was lovely.😀

2026-06-21 via Tripadvisor
L
L3372MCalexandraw NONE Houghton-le-Spring, Tyne and Wear, England
10
Hidden gem
Pros:

The location of Slaley Hall is fantastic and is very peaceful. We have been to Slaley Hall before so we knew the how amazing the golf course and dinning are at this hotel. Both golf courses are well maintained and a joy to play. The rooms are clean and the beds are extremely comfortable. The dining room is very pleasant and you are able to have a conversation without hearing too much noise from other diners. The food is very tasty and our wait staff member Ana help me to decide on my main meal when asked about a particular dish. I would definitely recommend this hotel

2026-06-21 via Tripadvisor
M
Michael solo_traveller gb
8
2026-06-21 via Nuitee