Slaley Hall Hotel, Spa & Golf Resort

Hotels
QHotels
8 (131 reviews)
Slaley Hall, Hexham, England, NE47 0BX , Hexham , GB

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Arcade/game room
Health club
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Great amenities
Friendly staff
Cons:
Poor restaurant service
Loud noises from the lift
Issues with food quality

Categories

Cleanliness
7.39
Some issues mentioned with mildew in the shower.
Service
7.86
Service in the restaurant was highlighted as slow and disappointing.
Location
8.4
Standard quality for this hotel tier.
Room Quality
8.35
Room was large, clean, and generally comfortable.
Amenities
9.38
Lovely pool/spa area enjoyed by guests.
Value for Money
8.34
Did not mention any specific positives or negatives.
Food and Beverage
6.39
Restaurant service was poor with unsatisfactory food quality.
Overall Experience
7.86
Mixed feelings due to food service issues overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 18:58

Property Description

Discover your ultimate getaway at Slaley Hall Hotel, Spa & Golf Resort, where luxury meets tranquility in the heart of Hexham.

Relaxation & Wellness
Indulge in our full-service spa, offering a range of rejuvenating massages, body treatments, and facials to pamper your senses.

Dining Excellence
Savor exquisite international cuisine at Hadrians Brasserie or enjoy the convenience of 24-hour room service, all while sipping a refreshing cocktail from our poolside bar.

Entertainment & Recreation
Unwind with top-notch amenities including an indoor pool, health club, and an exciting arcade/game room, making it perfect for families and leisure travelers alike.

Experience everything we have to offer—book your stay at Slaley Hall today!

Important information:

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8
Based on 131 reviews
Cleanliness: 7.39
Service: 7.86
Location: 8.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 6.39
Overall Experience: 7.86
R
RockinRetiree solo_traveller gb
10
Pros:

Almost everything. The welcome was outstanding (thank you Markus), the room was what you would hope with a delightful view of the 1st and the 18th of the Huntingdon course.
The staff are amazing, very well trained and this is so rare these days. Our celebration dinner was just superb. My wife enjoyed her Spa day and I enjoyed the bar :-)

Cons:

So here's the thing. Rachel Reeves has made employing young people prohibitively expensive, therefore I hold her responsible for this. This, is the fact that there were just a few too few staff to cope with the very busy resort. I don't blame QHotels. They are a business and in order to stay in businesx they need to make a profit. If only socialist politicians understood rhis basic fact of life.
Everything about this resort is designed to delight you. It did us.

2026-05-30 via Nuitee
J
Jingan family_with_children gb
10
Will most defenetly visit again
Pros:

My family loved it

Cons:

❤️

2026-05-30 via Nuitee
A
Anna family_with_children gb
4
Expected luxury - disappointed.
Pros:

The beautiful grounds

Cons:

Scaffolders at the window- we weren’t informed about this at any stage of booking. Only 2 pillows and cups for three people. No coffee at breakfast and foods advertised missing. Asked to pay extra on leaving due to error by staff the day before. Not luxury as advertised.

2026-05-29 via Nuitee
K
Kerry couple gb
5
Pros:

The staff

Cons:

How tired it looked & we had a really old out of date room

2026-05-29 via Nuitee
J
Jane couple gb
8
Lovely relaxing place to stay.
Pros:

Lovely facilities and good food.

Cons:

Unable to use spa the following morning after 11am.

2026-05-29 via Nuitee
S
Simon extended_group gb
9
Excellent facilities, great value for money, would highly recommend.
Pros:

Lovely views all over the place with the golf course attached. Outside area for dinner was perfect. Breakfast offering was plentiful and really enjoyable. Huge car park too.

Cons:

The air con in the room wouldn't cool down enough and it was a really hot day, nearly 30 degrees outside.

2026-05-29 via Nuitee
L
Lynda extended_group gb
10
I would highly recommend this hotel
Pros:

Beautiful property, very comfortable with lovely staff. We thoroughly enjoyed our 3 night stay

Cons:

I have no complaints whatsoever.

2026-05-29 via Nuitee
D
Denise family_with_children gb
9
Lovely hotel in beautiful surroundings with excellent facilities
Pros:

Beautiful surroundings, excellent swimming facilities especially the slide for my 4 year old granddaughter. Excellent spacious immaculate room. Very peaceful hotel. Super breakfast experience.

Cons:

Wait for food and drinks in the bar though was half term and busy.

2026-05-28 via Nuitee
S
SARAH family_with_children gb
8
Excellent mini break with plenty to occupy us.
Pros:

The setting is beautiful, the hotel is very nice, clean and comfortable. The golf club staff are very helpful, and the driving range is accessible to use for children/novices. The adventure firm next door is great! The swimming area is lovely and clean.

Cons:

The breakfast was pretty average.

2026-05-28 via Nuitee
T
Terri family_with_children gb
10
Not a major issue considering everything else exceeded my expectations.
Pros:

Gorgeous venue and surrounding areas. Room was lovely and bed super comfortable. Staff couldn’t do enough for you. Breakfast was yummy.

Cons:

Bacon super hard/dried out at breakfast time.

2026-05-27 via Nuitee
N
Nicola solo_traveller gb
6
Pros:

Clean rooms

Cons:

Lack of room service

2026-05-27 via Nuitee
S
Suzanne couple gb
10
Our stay was amazing very beautiful and relaxing atmosphere
Pros:

The grounds are beautiful

Cons:

Nothing

2026-05-27 via Nuitee
T
Tony couple gb
10
2026-05-26 via Nuitee
J
Jason couple gb
10
Pros:

Marcus was excellent.....upgraded me. He is my new go to guy for anyone who asks me about staying there.

Cons:

Nothing

2026-05-25 via Nuitee
K
karla couple gb
3
Dissapointed
Pros:

Location of the hotel and ground were very picturesque

Cons:

Noise from graduation party unacceptable. Reported to reception however started again a few hours later at 3am. Reported again in the morning to Marcus. He advised would pass info onto management for them to be in touch, but 5 days later, still no contact. Feel very let down and undervalued as a guest.

2026-05-25 via Nuitee
T
Thomas solo_traveller gb
5
Shouldn’t be called a Spa hotel
Pros:

Lovely building and well kept.

Cons:

It’s not a spa, at best a hotel with a pool, kids were aloud access all evening so there was no peace, also the restaurant bar staff were rude when they got my drink order wrong, I won’t be returning.

2026-05-25 via Nuitee
A
Amanda couple gb
10
2026-05-23 via Nuitee
B
Bell couple gb
10
Absolutely great. Our third visit, hopefully many more to come.
Pros:

The breakfasts were excellent, the staff were very pleasant. It is a beautiful building with fabulous features, welcoming staff.

Cons:

My only problem was having trouble finding my way round. All floors are identical and I frequently got lost trying to find my bearings.

2026-05-21 via Nuitee
T
Tariro Kuziva family_with_children gb
8
2026-05-20 via Nuitee
D
Darrel extended_group gb
5
2026-05-20 via Nuitee