Flagstaff Gardens Hotel Melbourne

Hotels
•
Independent Collection
9 (4649 reviews)
380 William Street, Melbourne, Victoria 3000, Australia , Melbourne , AU
+61 3 9322 8000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Lift / Elevator
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Review Highlights

Pros:
Great location
Comfortable bed
Cons:
Disorganization at check-in
Staff disinterest

Categories

Cleanliness
8.38
Dirty toilet seat and outdated, worn furniture mentioned in reviews.
Service
9.99
Staff is polite and helpful, though some reviews indicated disinterest from staff.
Location
9.89
Fantastic location near tourist attractions, consistently mentioned positively.
Room Quality
7.84
Rooms described as tired with outdated furniture and dirty carpets.
Amenities
8.87
Basic amenities provided but some issues with room service hours.
Value for Money
8.83
Mixed value perception due to room quality issues but decent for location.
Food and Beverage
8.88
Breakfast was lacking some items, but overall acceptable.
Overall Experience
9.35
Mixed opinions but with potential for improvement noted, especially with the change of ownership.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Convenient Location
Situated in Melbourne CBD opposite Flagstaff Gardens and Metro Station, Radisson on Flagstaff Gardens offers easy access to popular attractions like Queen Victoria Markets and Docklands.

Luxurious Amenities
This 4.5-star hotel boasts a gym, steam room, and hot tub for guests to unwind and relax during their stay. The rooms feature modern amenities including a flat-screen TV, work desk, and tea/coffee facilities.

Award-Winning Service
Recognized for its excellence, Radisson on Flagstaff Gardens was awarded Superior Accommodation Hotel of the Year in 2018. Experience top-notch service and hospitality during your visit.

Book now for a memorable stay at Radisson on Flagstaff Gardens, where luxury meets convenience and exceptional service awaits.

Important information:

Please note that all guests must sign the property’s Terms of Stay and provide a credit card on arrival for pre-authorisation of $50 per night to guarantee incidentals, the pre-authorisation automatically releases post check out (this might take 5-10 business days to be processed by the banks).

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that there is a 3% charge when you pay with American Express and 2.5% for Diners Club.

Please note that the hotel reserves the right to pre-authorise the credit card any time after the booking is made.

Please note that Flagstaff Gardens Hotel will be undergoing a progressive refurbishment from 16 March through to mid-October 2026.

The hotel will remain operational during this time; however, some areas may be temporarily unavailable, and guests may experience intermittent noise during standard daytime working hours. All efforts will be made to minimise disruption.

We’re currently upgrading our hotel to bring you an even better stay, with improvements running through to November 2026. Some areas of the property may be affected during this period, and occasional noise may be experienced during daytime working hours. We appreciate your patience and look forward to welcoming you to enjoy the refreshed facilities.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

9
Based on 4649 reviews
Cleanliness: 8.38
Service: 9.99
Location: 9.89
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 9.35
O
Olga • couple • es
6
Normal
Pros:

Ubicación

Cons:

Estaban con reformas

2026-09-12 • via Nuitee
S
Saskers. • solo_traveller • pl
9
Super lokalizacja i super pokój
Pros:

Lokalizacja w samym centrum i strefie darmowego tramwaju jest dużym plusem. Hotel właśnie przechodzi remont i nowe pokoje są bardzo fajne.

2026-09-11 • via Nuitee
M
M santiago • solo_traveller • es
9
Pros:

Habitaciones y ubicación.

Cons:

El personal de recepción es poco amable y empático, nadie habla español y no hacen el mínimo esfuerzo por entenderte.

2026-09-10 • via Nuitee
A
AnnaK71 • solo_traveller • au
8
A comfortable hotel for a Weekender.
Pros:

Good location, friendly staff, comfortable room, great breakfast buffet. Reception were so helpful and happy to make our stay comfortable.

Cons:

We were aware it was under renovation. No tradie noise or disruption to complain about.

2026-09-10 • via Nuitee
U
Uppy56 • solo_traveller • au
10
Pros:

Fanrastiv location at top of town. Very cosy and warm. Recently renovated

2026-09-10 • via Nuitee
J
Jacqueline • solo_traveller • hk
6
2026-09-10 • via Nuitee
A
Anita • solo_traveller • au
8
Cons:

There is ongoing construction at hotel

2026-09-10 • via Nuitee
S
Susan • couple • au
10
2026-09-09 • via Nuitee
J
Justin • couple • au
7
2026-09-09 • via Nuitee
A
Ali • couple • au
10
2026-09-08 • via Nuitee
V
Vihar • solo_traveller • au
10
2026-09-07 • via Nuitee
C
Catherine • extended_group • au
8
2026-09-07 • via Nuitee
M
Miriam • solo_traveller • au
9
Pros:

Remodeled rooms, very new and clean.

Cons:

Breakfast was not great, just ok.

2026-09-07 • via Nuitee
A
Annette • family_with_children • au
10
Short but sweet
Pros:

Arrived late after a long day staff were very helpful putting together something for us to eat, room was immaculate, beautiful newly refurbished and modermn bathroom

2026-09-04 • via Nuitee
T
Tobias • solo_traveller • de
8
Sehr gute Lage, sehr freundliches Personal
Pros:

Das Hotel liegt zentral und ist sehr gut mit dem ÖPNV erreichbar. Während meines Aufenthaltes wurde gerade das Restaurant umgebaut, weshalb das Frühstück im Konferenzraum serviert wurde. Besonders hervorzuheben ist das sehr freundliche Personal an der Rezeption.

2026-09-04 • via Nuitee
R
Ross • couple • au
10
Beautiful
Pros:

Everything was excellent as usual

Cons:

N/A

2026-09-03 • via Nuitee
T
Thomas • solo_traveller • au
8
2026-09-03 • via Nuitee
A
Antony • solo_traveller • au
5
.
Pros:

Nice room friendly staff

Cons:

Parking was not there,

2026-09-02 • via Nuitee
J
Jenny • couple • au
8
2026-08-31 • via Nuitee
N
Nalaka • couple • lk
9
2026-08-31 • via Nuitee