Pullman Basel Europe

Hotels
Pullman Hotels and Resorts
9 (2655 reviews)
Clarastrasse 43 , Basel , ch

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Variety in breakfast
Cons:
Small room sizes
Limited vegan options
Dust in common areas

Categories

Cleanliness
8.33
General sentiment indicates good cleanliness, but some reviews note issues with dust.
Service
9.8
Guests frequently mention helpful and friendly staff.
Location
9.34
The hotel is well-located with easy public transport access to the city center.
Room Quality
8.79
Rooms are comfortable and well-equipped, though some find them small.
Amenities
8.82
Amenities are generally good, with positive comments on coffee and water provisions.
Value for Money
9.28
Overall, guests find the hotel offers good value given its location and services.
Food and Beverage
8.33
Breakfast diversity noted as a little lacking, but overall quality is good.
Overall Experience
9.3
Guests report enjoyable stays with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Luxurious Accommodation
Experience the elegance of the Pullman Basel Europe, Switzerland's premier Pullman hotel. Enjoy stylish and bright rooms equipped with modern amenities like air conditioning, free WiFi, and special foam pillows for a comfortable stay.

Convenient Location
Situated just 500 meters from the city center and 200 meters from the Messe Basel Congress and Exhibition Centre, our hotel offers easy access to the best of Basel. Plus, guests receive complimentary access to public transport for seamless exploration.

Exceptional Dining and Facilities
Indulge in a delicious buffet breakfast each morning and unwind at the new bistro or lobby bar. Stay active at the fitness room, relax in the green inner courtyard, and take advantage of our private underground car park for added convenience.

Book now for a luxurious and convenient stay at the Pullman Basel Europe.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities. Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.
Guests are required to show a photo identification and credit card upon check in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 2655 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
O
Olivier couple lu
10
2026-08-08 via Nuitee
R
ronya92 solo_traveller ch
10
Pros:

Nahe zum Tatoo Basel

Cons:

Nichts

2026-08-08 via Nuitee
G
Giorgos solo_traveller gr
1
Παράπονο
Pros:

Η τοποθεσία πού είναι στο κέντρο καί κοντά στο ποτάμι

Cons:

Δεν έχει κλιματισμό air conditioning με αποτέλεσμα οι θερμοκρασίες πού έφταναν τούς 37 βαθμούς νά κάνουν δύσκολη την διαμονή στο δωμάτιο ,στην τουαλέτα δεν επαρκεί ο εξαερισμός.Επισης ήρθαμε σέ δύσκολη θέση με μία απώλεια.

2026-08-08 via Nuitee
A
Arzana solo_traveller ch
10
2026-08-07 via Nuitee
N
Nirsan solo_traveller ch
7
2026-08-06 via Nuitee
R
rugshan solo_traveller ch
10
2026-08-06 via Nuitee
M
MrCarlos83 solo_traveller pt
9
Pros:

Clean and comfy

Cons:

Nothing in particular

2026-08-06 via Nuitee
R
Reinsch solo_traveller de
8
Immer wieder
Pros:

Die außergewöhnliche zentrale Lage in Basel.Die Mitarbeiter der Rezeption waren sehr nett.

Cons:

Die Servicekräfte beim Frühstück standen manchmal im Weg.

2026-08-06 via Nuitee
M
Maik solo_traveller ch
8
Pros:

Late Check out bis 14.00 ohne Probleme möglich.
Sehr nette Mitarbeiter an der Rezeption und beim Frühstück.
Super merci vielmals.

2026-08-06 via Nuitee
S
Siebe solo_traveller nl
9
2026-08-05 via Nuitee
F
Frédérique couple fr
9
Pros:

Établissement très bien placé, chambres confortables avec une climatisation agréable. Parking sous l’hôtel très pratique. Le personnel est très accueillant et a répondu avec professionnalisme à toutes nos demandes.

2026-08-05 via Nuitee
B
Bütikofer solo_traveller ch
8
2026-08-05 via Nuitee
A
Andrea extended_group gb
8
Pros:

Great location, super friendly staff. Would rebook on my next visit to Basel

Cons:

AC not fantastic but perhaps understandable during a heat wave

2026-08-04 via Nuitee
G
Günter couple de
9
2026-08-04 via Nuitee
A
Allan couple us
8
Great location with wonderful staff and clean rooms.
Pros:

Location was perfect, the staff was exceptionally helpful, and room was very clean.

2026-08-03 via Nuitee
M
Mario couple ch
10
Wir haben das Hotel Pullman bereits einige Male besucht und jedes Mal, wenn wir in Basel sind, ist es die erste Wahl für
Pros:

Rezension für das Hotel Pullman in Basel

Wir waren erneut für zwei Nächte im Hotel Pullman in Basel und die Erfahrung war wieder einmal hervorragend. Schon bei der Ankunft spürt man die angenehme Atmosphäre des Hotels, unterstützt von freundlichen Mitarbeiterinnen und Mitarbeitern an der Rezeption.

Die Zimmer sind einfach grossartig, besonders bei den aktuellen Temperaturen – sie sind angenehm kühl und bieten einen perfekten Rückzugsort.

Cons:

2026-08-03 via Nuitee
M
Mário family_with_children ch
10
Very good hotel
Pros:

All

2026-08-03 via Nuitee
R
Roberta extended_group it
10
2026-08-03 via Nuitee
D
Diomedes solo_traveller de
8
2026-08-02 via Nuitee
M
martin couple de
10
In bester schweizer Qualität
Pros:

ein rundum schönes Hotelerlebnis - zum ersten Mal eine Übernachtung auf der Klein-Baseler Seite in einem perfekt gelegenen Hotel mit gerade 300 m
Fussweg zur Mittelbrücke/Stadtkern. Mit einer qualitätvollen Ausstattung, schönen Raumdetails, toller Sauberkeit und zuvorkommendem Personal. Und zum ersten Mal erlebt: keine stille Zimmer-Herabstufung wg unseres Hundes. Wir haben das Haus mit einem sehr schönen Gefühl verlassen

Cons:

Nix, alles prima

2026-08-02 via Nuitee