Hyatt Regency Long Island

Hotels
Hyatt Hotels
8.2 (242 reviews)
1717 Motor Parkway, Hauppauge, New York, 11788 , Hauppauge , US

Facilities

Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Good location
Professional staff
Comfortable rooms
Nice amenities
Quality food
Cons:
Cleanliness issues
High pricing
Elevator problems
Inconsistent service

Categories

Cleanliness
7.78
Some reviews mention issues with cleanliness, including roaches and leaves in the pool.
Service
8.75
Staff received praise for professionalism and assistance, though there were some inconsistent experiences.
Location
8.79
Good location mentioned in multiple reviews.
Room Quality
7.24
Rooms were noted as comfortable by some, but issues with bed comfort were mentioned.
Amenities
8.27
Amenities like the pool and restaurant received positive feedback, though some areas need improvement.
Value for Money
7.73
Concerns raised about pricing for food and drinks, impacting perceived value.
Food and Beverage
8.28
Food quality praised, but limited options were noted.
Overall Experience
8.75
Overall experience was positive for many guests despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:39

Property Description

Experience the perfect blend of relaxation and adventure at Hyatt Regency Long Island, where your getaway dreams come to life.

Unbeatable Recreation
Get active with outdoor tennis courts or unwind in our indoor pool. With a variety of recreational amenities, there's something for everyone in the family to enjoy while the golfer perfects their swing.

Exceptional Comfort
Retreat to one of our 358 well-appointed guestrooms featuring plush pillowtop beds, designer toiletries, and entertainment options like LCD TVs and video game consoles. Experience rest and relaxation in style.

Delicious Dining Options
Savor delightful meals at our on-site restaurant or enjoy the convenience of room service during limited hours. Start your day right with a cooked-to-order breakfast that’s sure to satisfy.

Take the first step towards your memorable stay—book your escape today!

Important information:

  • The seasonal pool will be open from May to October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ISP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 242 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 8.28
Overall Experience: 8.75
D
Daniel E family_with_children us
10
2026-07-02 via Nuitee
S
Susan couple us
10
2026-07-02 via Nuitee
M
Marilyn solo_traveller us
9
Clean & comfortable, with a great shower.
Cons:

I could not watch CBS or PBS on the TV. I was not happy about that.

2026-06-30 via Nuitee
A
ARSENIO family_with_children us
10
Relaxing comfortable experience
Pros:

Clean room and comfortable bed

Cons:

None

2026-06-25 via Nuitee
C
Choudary family_with_children us
1
2026-06-24 via Nuitee
B
Besir couple us
7
2026-06-18 via Nuitee
B
Besir couple us
10
2026-06-18 via Nuitee
C
Clark solo_traveller us
8
Still probably my first choice
Pros:

So far it's the best one I've stayed at on the island

Cons:

Two drinks at the bar $42 is a little excessive. Sometimes the staff are really helpful or really cocky

2026-06-15 via Nuitee
P
Pradeep couple ae
6
Disappointing overall. Would avoid in future.
Pros:

Breakfast was good and varied. Housekeeping ladies did a good job in cleaning the rooms daily. Location within Ronkonkoma was convenient for us in relation to our business meeting.

Cons:

The premise, furnishings and fittings were very old. The lifts were ancient and travelled at a snail's space. On one of the days, the algorithm stopped working and the lifts were not coming up to the top floors. The sofas and seatings in the bar / cafe were dirty and stained. The food at the restaurant was quite ordinary and the serving staff un-interested.

2026-06-15 via Nuitee
R
ronald couple us
6
2026-06-13 via Nuitee
W
Walter solo_traveller us
7
2026-06-13 via Nuitee
D
Denise solo_traveller us
1
Cons:

We were hoping answers out of the a room . Room service is in disposable boxes. Need i sat more low shower pressure.

2026-06-13 via Nuitee
C
Carla family_with_children pt
8
2026-06-10 via Nuitee
R
ronald couple us
6
Pros:

Ok

2026-06-02 via Nuitee
A
Asad solo_traveller us
9
2026-05-29 via Nuitee
W
Wickline solo_traveller us
10
2026-05-29 via Nuitee
J
Jamie solo_traveller us
9
It was enjoyable
Pros:

The bed

Cons:

Tv didn’t work

2026-05-28 via Nuitee
K
Kristen extended_group us
7
Nice location and great staff.
Pros:

Staff was very pleasant.

Cons:

Fabric shower curtain is unsanitary. Minor traces of mold.

2026-05-24 via Nuitee
R
Riette solo_traveller us
5
It was just ok nothing to brag about.
Pros:

The Room was Clean. The water in the tub didn’t go down , so I was showering in my own dirty water from my body

Cons:

The Elevator took forever to come and only 6 people can go in at one time and there were 3 weddings going on . We need updated elevators

2026-05-19 via Nuitee
R
Rukomeye family_with_children us
8
2026-05-18 via Nuitee