Mercure Chiang Mai

Hotels
Accor
7.6 (113 reviews)
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200 , Chiang Mai , TH

Pets allowed

Facilities

No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Great location
Excellent value for money
Nice amenities

Categories

Cleanliness
7.65
Standard quality for this hotel tier.
Service
7.65
Standard quality for this hotel tier.
Location
8.15
Great location just north of the old city with easy access to markets.
Room Quality
6.65
Basic room quality for an affordable stay.
Amenities
7.65
Nice pool and breakfast, enhancing the stay.
Value for Money
8.15
Affordable prices for the quality provided.
Food and Beverage
7.65
Nice breakfast available.
Overall Experience
7.25
Overall happy with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:21

Property Description

Discover the perfect blend of comfort and convenience at Mercure Chiang Mai, where your ideal getaway awaits!

Recreation & Relaxation
Dive into our outdoor pool or explore the city with our bicycle rentals. After a day of adventure, unwind with a refreshing drink from the poolside bar or mingle with fellow guests at our complimentary daily reception.

Dining & Room Service
Savor delicious meals at Citrus or enjoy the luxury of 24-hour room service. Begin each day with a hearty buffet breakfast available from 6:30 AM to 10:30 AM to fuel your adventures in stunning Chiang Mai.

Convenience & Connectivity
Stay connected with complimentary wireless internet, and take advantage of our 24-hour business center. With spacious conference facilities and easy access to local attractions, whether you're traveling for business or pleasure, we have everything you need for a perfect stay.

Book your unforgettable experience at Mercure Chiang Mai today!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CNX

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

  • Pets

    Pets allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 113 reviews
Cleanliness: 7.65
Service: 7.65
Location: 8.15
Room Quality: 6.65
Amenities: 7.65
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 7.25
ปณิธี solo_traveller th
8
Pros:

คุ้มค่ากับราคา

2026-05-23 via Nuitee
D
David couple gb
9
2026-05-10 via Nuitee
A
Andrew family_with_children gb
8
2026-04-20 via Nuitee
M
Marianne couple nl
7
Prima om te slapen maar hotel heeft opknapbeurt nodig
Pros:

Ruime kamer, comfortabele bedden, vriendelijk personeel, supermarkt naast het hotel.

Cons:

Het is echt vergane glorie, een grondige modernisering / renovatie is noodzakelijk. Het hotel ligt vrij ver van het centrum, je moet veel drukke straten oversteken als je naar de stadsmuur loopt. Als je het transfer busje naar de night market wilt boeken moet je dat voor je verblijf eigenlijk al doen want het is snel vol. Het is ons niet gelukt dit te boeken. Gelukkig is het makkelijk een Grab te nemen.

2026-04-09 via Nuitee
M
Manfred solo_traveller de
7
Gute Lage, doch eher ein Hotel für große Reisegruppen
Pros:

Sehr großes, vielseitiges Büffet, alles vorhanden.
Großes, helles Zimmer.
Freundliches Personal.

Cons:

Badezimmer und Frühstücksraum sind in die Jahre gekommen, es benötigt eine Sanierung bzw.für den Frühstücksraum eine Auffrischung, für die großen Reisegruppen aus China wohl in Ordnung, ich kam mir vor wie in einer großen Foodhalle.

2026-04-08 via Nuitee
N
Neill solo_traveller au
9
V good
Pros:

Good

Cons:

Nothing

2026-04-01 via Nuitee
J
Jervis solo_traveller th
10
Great
Pros:

I liked the staff. They were so quick to help and when I forgot to check out/renew they didn't make me feel bad.

2026-03-30 via Nuitee
M
Manit solo_traveller th
9
คงจะเข้ามาพักอีก เพราะโดยรวมตรงกับความต้องการ
2026-03-23 via Nuitee
W
Wayne solo_traveller gb
8
2026-03-12 via Nuitee
ปณิธี family_with_children th
8
2026-03-11 via Nuitee
J
Jean-Claude family_with_children fr
5
Heureusement que vice n’était pas cher!
Pros:

Pas grand chose sinon le personnel sympa

Cons:

Le petit déjeuner, la pièce est d’une tristesse …

2026-03-10 via Nuitee
ธีระ family_with_children th
10
2026-03-08 via Nuitee
A
Alexandra solo_traveller fr
9
2026-03-08 via Nuitee
O
oosaka family_with_children jp
6
2026-03-07 via Nuitee
N
Neill solo_traveller au
8
Overall ... Good
Pros:

The breakfast was good and the coffee was good too. the Hotel location wasn't in the best location for my purposes.

Cons:

I thought the white wine was rather expensive at $9 AUD per glass in the restaurant.

2026-03-04 via Nuitee
T
tommy family_with_children gb
1
2026-02-28 via Nuitee
M
Michel family_with_children be
10
2026-02-27 via Nuitee
F
Franciscus couple th
8
2026-02-26 via Nuitee
D
David solo_traveller us
9
2026-02-23 via Nuitee
F
Fenella solo_traveller th
10
Pros:

Very clean and I had a lovely room even though it was not particularly modern. Comfortable bed and the staff were all lovely apart from a grumpy chef at breakfast 🍳

2026-02-23 via Nuitee