Holiday Inn Express Portsmouth – North by IHG

Hotels
Holiday Inn Express
8 (6675 reviews)
Eastern Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Meeting rooms
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Convenient location for travel
Cons:
Food quality was inconsistent
Some noise disturbances reported

Categories

Cleanliness
7.71
Reviews indicated that the rooms were clean and tidy.
Service
8.18
Multiple reviews praised the staff for being helpful and friendly.
Location
8.72
Guests appreciated the location for its convenience, especially for ferry access.
Room Quality
8.17
Reviews highlighted large and well-appointed rooms.
Amenities
7.7
Basic amenities were satisfying with free WiFi and breakfast.
Value for Money
8.16
Overall, guests found it a good value relative to their stay.
Food and Beverage
7.21
Mixed reviews on food quality; some found it disappointing.
Overall Experience
8.18
Guests reported a good experience overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:22

Property Description

Discover an exceptional stay at our Holiday Inn Express, conveniently located just off the A27, allowing you easy access to Portsmouth and beyond.

Modern Comfort
Each room is designed for your relaxation with wall-mounted TVs, bedside USB ports, and movable laptop tables, ensuring a seamless blend of comfort and convenience. Free Wi-Fi and complimentary tea and coffee-making facilities complete your perfect retreat.

Savor a Delicious Start
Begin your day right with a complimentary buffet breakfast featuring both hot and continental selections. Relish fresh pastries, fruit, and bacon baps in our inviting modern lounge.

Enticing Dining Options
Our bar offers an all-day menu filled with choices like pizzas, burgers, and café classics, along with a curated selection of craft beers, premium spirits, and wines. Unwind with a drink as you connect with loved ones in The Great Room.

Book your stay today and experience everything we have to offer!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process. Please note, that the card used to make the reservation must be presented upon check-in and verified by pin. Please note that cash payments are not allowed. Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8
Based on 6675 reviews
Cleanliness: 7.71
Service: 8.18
Location: 8.72
Room Quality: 8.17
Amenities: 7.7
Value for Money: 8.16
Food and Beverage: 7.21
Overall Experience: 8.18
Y
Yihang couple cn
8
2026-06-20 via Nuitee
R
Russell couple gb
8
Nice hotel, friendly staff. Good breakfast. Room was lovely with aircon/heating.
Pros:

Good hotel
Lovely room
Big bathroom
Lots of choice for breakfast
Dinner menu available at extra cost

Cons:

Outside of town and all the amenities, although this was reflected in the price

2026-06-20 via Nuitee
J
Joy couple gb
10
Pros:

Value for money, comfortable, very clean, friendly and helpful staff and excellent breakfast for the money

Cons:

Nothing

2026-06-20 via Nuitee
P
Prince couple gb
7
The holiday inn express was a nice and good location.
Pros:

The location and the environment was clean and serene. Staff are help and polite at least the ones I came in contact with.

Cons:

The room did not have a fridge which was surprising considering the warm weather.

2026-06-20 via Nuitee
K
Kayleigh solo_traveller gb
10
2026-06-20 via Nuitee
E
Elizabeth solo_traveller gb
7
Pros:

Comfortable, clean, well located for stop over

Cons:

Food was a bit rubbish to be honest. Breakfast wasn't great.

2026-06-20 via Nuitee
K
Karolina solo_traveller gb
10
2026-06-19 via Nuitee
A
Anton family_with_children gb
8
2026-06-19 via Nuitee
A
Alvite Lage couple gb
8
2026-06-19 via Nuitee
L
Louise couple gb
10
Thank you to Nina, Jamie, Ethan, and the housekeeping staff . Thank you all for making my visits each time a happy one
Pros:

The location, friendliness of the staff.

Cons:

Nothing

2026-06-19 via Nuitee
R
Ron solo_traveller gb
8
2026-06-19 via Nuitee
J
Jae couple gb
10
Convenient, friendly with super comfy beds.
Pros:

Only a few minutes from the ferry port, the hotel is bright and airy with friendly staff. Rooms are huge and the aircon actually works! The most comfy bed I’ve slept in in a long time! Would definitely return.

2026-06-18 via Nuitee
S
Steve solo_traveller gb
7
2026-06-18 via Nuitee
A
Al H solo_traveller gb
3
Pros:

The bed was comfy

Cons:

The food was awful. The showers were terrible at best, the breakfast staff were rude and uninterested. Breakfast wasn't cooked, raw bacon, 2 day old dry egg, dirty tables.

2026-06-18 via Nuitee
V
valerie couple gb
7
Generally satisfied for a one night stay
Pros:

Good location when arriving on a late evening ferry. Arrived 22.30 & still places in car park (cost £6) and reception was manned. Staff helpful.
Bed was comfortable, shower fine

Cons:

Long walk through the building to get to room - shorter way necessitated going outside
Bed settee was made up ( not requested) which meant there was no where to sit other than the bed ( no chairs)

2026-06-18 via Nuitee
C
clare couple gb
10
Great night stay and friendly staff
Pros:

Friendly staff and decent accommodation

2026-06-17 via Nuitee
T
Tracy solo_traveller gb
10
2026-06-17 via Nuitee
B
Brian couple gb
10
One of the best Holiday Inn we have stayed.
Pros:

One of the best examples of a Holiday Inn we have experienced in the UK. From staff to rooms everything was faultless.

Cons:

Paying for the car park, buts that’s being really pedantic.

2026-06-16 via Nuitee
R
Ruben Joziasse solo_traveller nl
10
Perfect
Pros:

Super vriendelijk personeel, kamers uitstekend. Ontbijt super.

2026-06-16 via Nuitee
F
Freddie solo_traveller gb
8
Pros:

Location

Cons:

Nothing

2026-06-15 via Nuitee