Scandic Oslo City

Hotels
Scandic
8.3 (1868 reviews)
Europarådets Plass 1 , Oslo , no

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean rooms
Good breakfast
Cons:
Small room size
Strange odor in linens
Limited wardrobe space

Categories

Cleanliness
7.94
Overall sentiment was positive with mentions of clean rooms, but some guests indicated issues such as strange odors in linens.
Service
8.41
Multiple reviews highlighted friendly and attentive staff, with great customer service.
Location
8.95
Consistently praised for its convenient location near transportation and attractions.
Room Quality
7.9
Rooms were generally well-reviewed for comfort but mentioned as compact or lacking in storage space.
Amenities
8.43
Guests enjoyed various amenities, including breakfast options, though some noted areas for improvement.
Value for Money
7.89
Value perception was positive, but some guests felt that room sizes did not justify the cost.
Food and Beverage
8.44
Breakfast was frequently mentioned as plentiful and enjoyable.
Overall Experience
8.41
Guests overall expressed a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:21

Property Description

Convenient Location: Located in Oslo’s bustling city centre, just 100 meters from Oslo Central Station and the Oslo Airport Gardemoen Express Train.

Modern Amenities: Enjoy complimentary Wi-Fi throughout the hotel and access to the on-site gym facilities.

Local Attractions: Explore Oslo easily with Karl Johans gate, the main shopping street, just a stone's throw away. Let our knowledgeable staff guide you to the best sights and experiences in the city.

Book your stay now and experience the perfect blend of convenience and comfort at our hotel in Oslo!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OSL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1868 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
C
Corinne solo_traveller fr
8
Pros:

L emplacement de l hôtel à 2 pas de la gare et des rues commerçantes

2026-06-13 via Nuitee
J
Joan Maria couple es
8
2026-06-13 via Nuitee
K
Kihyun solo_traveller kr
7
2026-06-12 via Nuitee
M
Marianne couple no
8
2026-06-12 via Nuitee
M
Michelle couple au
4
Couldn’t wait to leave
Pros:

Nothing

Cons:

Tiny, old room.

2026-06-11 via Nuitee
W
Wendy couple us
8
2026-06-11 via Nuitee
P
pacian solo_traveller dk
8
Fisrt impession with lasting impressions
Pros:

the location

Cons:

The hotel itself was very good, but my stay was seriously affected by the room I was given. The noise coming from the skylight area made it extremely difficult, and ultimately unbearable, to sleep.

When I raised the issue with the front desk, the response was disappointing. Rather than showing concern or exploring possible solutions, I was told that the hotel is in the city and that noise should be expected. I asked whether I could be moved to another room, but was told the hotel was completely full. I understand that hotels can be busy and that room changes are not always possible, but the level of customer service in handling the situation was far below what I would expect from a hotel of this standard.

What made the experience worse was the defensive tone. I was told that I had raised my voice, which I did not. That response made it feel as though the staff member was more focused on defending the situation than understanding the problem. When I mentioned the issue again to the manager or front desk attendant, I was told that the staff member had had a busy night and that the hotel was very full. While that may be true, it does not excuse the poor handling of a legitimate guest concern.

This could have been handled very differently. A simple apology, some empathy, or even an effort to acknowledge the inconvenience would have gone a long way. I was not looking for a discount or special treatment. I was looking for basic customer service and a sense that the hotel cared about the quality of my stay.

Unfortunately, the response I received turned a difficult night into a very disappointing overall experience. The hotel may be physically nice, but customer service matters, and in this case, it fell well short.

2026-06-10 via Nuitee
H
HARMONIE solo_traveller lu
7
2026-06-10 via Nuitee
T
Tora couple se
10
2026-06-10 via Nuitee
N
Nicolae solo_traveller md
8
Pros:

Комфортная кровать

Cons:

Фоновый шум, шум воды в системе отопления.

2026-06-08 via Nuitee
V
Vittorio extended_group it
4
2026-06-08 via Nuitee
H
Henrique couple no
10
2026-06-08 via Nuitee
J
John solo_traveller ie
6
2026-06-07 via Nuitee
G
Gaute M solo_traveller no
9
Pros:

Excellent location in the centre of capital Oslo. Very good breakfast buffé, very good beds. Very nice staff.

I really like this hotel and may very well choose it on next occasion as well.

Cons:

The window in my room at third floor facing to Railway square did not stop any noise from trams nor people, and I guess a better window would stop the noise and also save kW during winter.
But I got sleep and may very well choose this hotel again.

2026-06-07 via Nuitee
B
Brendan couple ie
8
Close to the railway station and surface transport
Pros:

The hotel location was very convenient. Otherwise, it was only a bed.

Cons:

Breakfast should have been included in the price

2026-06-07 via Nuitee
S
Steve couple gb
8
Comfortable and convenient stay, close to the city
Pros:

Great location near the station, restaurants and only a few minutes walk to the Opera House, and the old city

Cons:

Nothing!

2026-06-06 via Nuitee
F
Filomena couple it
9
Ho soggiornato presso lo Scandic Oslo e l'esperienza è stata molto positiva. Sicuramente uno dei punti di forza dell
Pros:

Sicuramente la posizione strategica
Vicinanza con stazione ferroviaria centrale
Nel cuore del centro città
Ottima colazione ..

2026-06-02 via Nuitee
T
Teijo couple fi
8
2026-06-02 via Nuitee
N
Nadia extended_group fr
9
2026-06-01 via Nuitee
A
arkın çelik family_with_children tr
6
Great location. Poor service.
Pros:

Location was the best thing about this hotel. Perfect place in the middle of everything. Walking distance to everywhere and central public transport. Breakfast buffet was limited yet tasty. Staff were warm, helpful and friendly.

Cons:

We were only informed that there was a hotel service workers' strike and the room was not to be cleaned during our whole stay during our check-in. We were not even offered a compensation. The bed and pillows were uncomfortable for our choices, both me and my wife had back pains everyday. The sound isolation was poor so the busy street noise got into the room.

2026-06-01 via Nuitee