Microtel Inn & Suites by Wyndham

Hotels
•
Microtel Inns & Suites
4.7 (898 reviews)
6000 Audubon Drive , Sandston , US
+1 804-322-1649

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
1.91
Multiple reviews indicated issues with cleanliness, including dirty rooms and cigarette odors.
Service
6.38
Positive comments about staff service, but also reports of unhelpful responses to complaints.
Location
7.92
Numerous reviews praised the location for its proximity to the airport.
Room Quality
2.87
Significant complaints about room conditions, including safety concerns and damaged furnishings.
Amenities
3.9
Some amenities were functional, but overall reports of missing or poorly maintained facilities.
Value for Money
4.86
Mixed opinions, with some feeling the price did not reflect the quality received.
Food and Beverage
5.91
Some positive feedback on breakfast, though others expressed dissatisfaction with the quantity.
Overall Experience
3.88
Overall negative feedback with some redeeming qualities like location and decent pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:18

Property Description

Convenient Location
Situated in Sandston, just a short 5-minute drive from Richmond International Airport and less than 10 miles from downtown Richmond, Microtel Inn & Suites by Wyndham offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each room at our hotel features a cable TV, en suite bathroom with complimentary toiletries, and for added convenience, some rooms are equipped with a refrigerator and microwave.

Fantastic Amenities
Guests can kick start their day with a delicious continental breakfast, take advantage of the on-site fitness center, and benefit from our 24-hour front desk assistance. Whether you're here for work or play, we've got you covered!

Ready to experience comfort and convenience at its best? Book your stay at Sandston Microtel Inn & Suites by Wyndham now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

4.7
Based on 898 reviews
Cleanliness: 1.91
Service: 6.38
Location: 7.92
Room Quality: 2.87
Amenities: 3.9
Value for Money: 4.86
Food and Beverage: 5.91
Overall Experience: 3.88
W
Washington • solo_traveller • us
4
Pros:

Location

Cons:

That I had a ran down wrong, I have pictures, and it had roaches.

2026-09-19 • via Nuitee
Y
Yost • solo_traveller • us
4
Pros:

The location to lots of different restaurants

Cons:

There are no extra blankets so I had to purchase One. They made me bring them my towels so I could get fresh ones. All the fixtures have rust on them. The aroma of marijuana was thru the halls.

2026-09-19 • via Nuitee
J
John • solo_traveller • us
3
2026-09-18 • via Nuitee
T
Travis • family_with_children • us
3
Probably not go back
Pros:

It was close to the air port

Cons:

Supposed to be a non smoking room but were many burns in floor and bedding. The smoke smell and mustyness made it hard to breath.

2026-09-17 • via Nuitee
E
Eric • solo_traveller • us
9
Pros:

Staff

Cons:

Toilet broken

2026-09-16 • via Nuitee
E
Eric • solo_traveller • us
9
Pros:

Staff

Cons:

Broken toilet

2026-09-16 • via Nuitee
N
Nicole • solo_traveller • us
6
Pros:

I actually enjoyed the sturdiness of the bed.

Cons:

The covers on the bed had small holes on them and the pillows are too small and flimsy. There should be at least 4 on the bed for a more comfortable sleep.

2026-09-16 • via Nuitee
K
Korena • couple • us
6
Bargain stay don’t expect a protein at breakfast.
Pros:

Location.

Cons:

Comfort and cleanliness. Ran down and needed some work in the rooms. Two flat pillows and spit ball on ceiling in bathroom. Cigarette burns throughout sink and counters in room. TV small and odd location in room. No proteins at breakfast!

2026-09-14 • via Nuitee
R
ROBIN • solo_traveller • us
7
It was ok. To much noise while trying to sleep or even relax.
Cons:

No coffee in the rooms as per the website. Carpet was torn and dirty. And bathroom wasn't cleaned properly

2026-09-12 • via Nuitee
C
Coleman • solo_traveller • us
8
2026-09-11 • via Nuitee
C
Coleman • couple • us
8
2026-09-11 • via Nuitee
R
Ruth • solo_traveller • us
10
2026-09-08 • via Nuitee
F
Franklin • solo_traveller • us
7
Located in the middle of two gas stations and a bunch of restaurants
Pros:

From the start the staff was great that first interaction sets the mood for the whole stay

Cons:

I didn't really see much of the place I just went to my room and to the vending machine so I have no dislikes

2026-09-07 • via Nuitee
N
Nicole • solo_traveller • us
5
Pros:

I was able to get another room after the incident with the first room.

Cons:

The room I was first given was not cleaned and had other people's belongings in the room.

2026-09-07 • via Nuitee
B
Banci • couple • us
5
Good location, clean, and inexpensive but very shabby and worn
Pros:

Convenient, inexpensive, clean

Cons:

Reeked of weed EVERYWHERE, carpet in the hallways and room was ripped, stained, and burned, parts of the furniture were missing and sharp screws were sticking out, the security bolt was ripped out of the door, the bathroom had rusted and broken fixtures

2026-09-06 • via Nuitee
A
Alina • couple • us
3
I will not return.
Pros:

Nothing. Photos look nothing like the property.

Cons:

It was not the cleanest nor anything like it looked in the photos

2026-09-03 • via Nuitee
J
John • solo_traveller • us
1
Pros:

The rooms are nice

Cons:

When I got there you told me I couldn't check in couldn't come there anymore to get off the property I said why he wouldn't tell me I did nothing he said there's a noise complaint it's funny how I was by myself making noise I don't think so is it people next door to me who's making noise try to explain it to him but he didn't want to hear that told me I couldn't come back I'm never done nothing like I said it was the neighbors beside me they were arguing and everything but whatever people need help I guess

2026-08-31 • via Nuitee
N
Natasha • family_with_children • us
3
Pros:

They had breakfast at a reasonable time.

Cons:

There were nails sticking out the floor by the bathroom & told multiple employees about it, but nothing was done. 4 year old grandson stepped on one nail and my daughters stepped on them as well. Manager is pretty rude and blunt about it. Better cleaning needs to be done for curtains, cushions, remote, etc & Maintenance on the toilet since it’s wobbly. Don’t think they care tho

2026-08-27 • via Nuitee
D
Daykira • couple • us
1
My stay was uncomfortable and misleading.
Cons:

It was dirty, infested with roaches and smells like cigarettes.

2026-08-24 • via Nuitee
S
Shawn • couple • us
5
2026-08-24 • via Nuitee