Microtel Inn & Suites by Wyndham

Hotels
Microtel Inns & Suites
4.7 (853 reviews)
6000 Audubon Drive , Sandston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
1.91
Multiple reviews indicated issues with cleanliness, including dirty rooms and cigarette odors.
Service
6.38
Positive comments about staff service, but also reports of unhelpful responses to complaints.
Location
7.92
Numerous reviews praised the location for its proximity to the airport.
Room Quality
2.87
Significant complaints about room conditions, including safety concerns and damaged furnishings.
Amenities
3.9
Some amenities were functional, but overall reports of missing or poorly maintained facilities.
Value for Money
4.86
Mixed opinions, with some feeling the price did not reflect the quality received.
Food and Beverage
5.91
Some positive feedback on breakfast, though others expressed dissatisfaction with the quantity.
Overall Experience
3.88
Overall negative feedback with some redeeming qualities like location and decent pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:18

Property Description

Convenient Location
Situated in Sandston, just a short 5-minute drive from Richmond International Airport and less than 10 miles from downtown Richmond, Microtel Inn & Suites by Wyndham offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each room at our hotel features a cable TV, en suite bathroom with complimentary toiletries, and for added convenience, some rooms are equipped with a refrigerator and microwave.

Fantastic Amenities
Guests can kick start their day with a delicious continental breakfast, take advantage of the on-site fitness center, and benefit from our 24-hour front desk assistance. Whether you're here for work or play, we've got you covered!

Ready to experience comfort and convenience at its best? Book your stay at Sandston Microtel Inn & Suites by Wyndham now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

4.7
Based on 853 reviews
Cleanliness: 1.91
Service: 6.38
Location: 7.92
Room Quality: 2.87
Amenities: 3.9
Value for Money: 4.86
Food and Beverage: 5.91
Overall Experience: 3.88
D
Destin couple us
5
2026-05-30 via Nuitee
R
Regneka solo_traveller us
1
Cons:

Dirty

2026-05-28 via Nuitee
M
Melinda solo_traveller us
1
Pros:

If I could rate this a zero i would

Cons:

The hallways were filled with smoke/weed and smells of dog and or cats, our room had bugs on the mattress we were offered another room however it was only one door over and just as dirty, we left and went to the holiday inn express, the woman at the front desk offered no help

2026-05-25 via Nuitee
T
Thomas solo_traveller us
2
2026-05-25 via Nuitee
R
Reshonda couple us
1
2026-05-22 via Nuitee
A
Alvin solo_traveller us
10
2026-05-21 via Nuitee
T
TORY solo_traveller us
1
Worse experience ever
Pros:

Absolutely nothing

Cons:

The manager was very disrespectful and proceeded to open my door while I was in the shower I'm a grown man and never been so mortified in my life when I went to confront him about it the manger tried to engage in a altercation. I can to the hotel to try to get a peace of mind but got nothing but headace the halfways smell heavily of urine and mildew due to carpet that has never been clean and they also have a variety of bugs if anyone want to try them

2026-05-19 via Nuitee
S
Sanitta solo_traveller us
10
My stay was comfortable.
Pros:

The breakfast was served well and very tasty. The location is very near to where I was going.

2026-05-19 via Nuitee
R
Ruth solo_traveller us
10
2026-05-18 via Nuitee
R
Ruth solo_traveller us
10
2026-05-18 via Nuitee
R
Ruth solo_traveller us
10
2026-05-18 via Nuitee
D
Darnell family_with_children us
1
Bad
Cons:

It was dirty

2026-05-17 via Nuitee
E
Everett couple us
3
I wouldn’t want to stay somewhere where I have to make my own bed
Pros:

Location

Cons:

Broken tv, whole in wall, ripped carpet, no seating

2026-05-16 via Nuitee
S
Scott family_with_children us
6
2026-05-16 via Nuitee
D
Diez solo_traveller us
7
2026-05-13 via Nuitee
M
Melonie family_with_children us
1
2026-05-13 via Nuitee
E
Ebony solo_traveller us
4
Pros:

Nothing

Cons:

Everything

2026-05-11 via Nuitee
H
Hall solo_traveller us
10
2026-05-11 via Nuitee
N
Naneen family_with_children us
5
You get what you pay for
Pros:

my first room had knats bad, had to move because they were in the bed on he 1st floor, had to move again the next week because pets were not allowed on the 1st floor. They then moved moved to another room with strong pet urine in the carpet. I ended up cleaning myself. Breakfast is ok.. no protein.. pictures are not expectations.

Cons:

Janitorial staff don't clean well, my son had an accident in the bed and I asked for the bed to be made over. they said they did but the stains were still there

2026-05-11 via Nuitee
P
Preshauna solo_traveller us
7
Pros:

Nice lobby love the mirrors in the rooms. The stay was really worth it I'll go back

Cons:

The washer and dryer didn't work properly. The lint catcher tray in the dryer is broken and pulls on clothes. The washer does not release water until the rinse cycle. The machines only take quarters

2026-05-10 via Nuitee