Microtel Inn & Suites by Wyndham

Hotels
•
Microtel Inns & Suites
4.7 (876 reviews)
6000 Audubon Drive , Sandston , us
+1 804-322-1649

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor maintenance

Categories

Cleanliness
1.91
Multiple reviews indicated issues with cleanliness, including dirty rooms and cigarette odors.
Service
6.38
Positive comments about staff service, but also reports of unhelpful responses to complaints.
Location
7.92
Numerous reviews praised the location for its proximity to the airport.
Room Quality
2.87
Significant complaints about room conditions, including safety concerns and damaged furnishings.
Amenities
3.9
Some amenities were functional, but overall reports of missing or poorly maintained facilities.
Value for Money
4.86
Mixed opinions, with some feeling the price did not reflect the quality received.
Food and Beverage
5.91
Some positive feedback on breakfast, though others expressed dissatisfaction with the quantity.
Overall Experience
3.88
Overall negative feedback with some redeeming qualities like location and decent pricing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:18

Property Description

Convenient Location
Situated in Sandston, just a short 5-minute drive from Richmond International Airport and less than 10 miles from downtown Richmond, Microtel Inn & Suites by Wyndham offers a prime location for both leisure and business travelers.

Comfortable Accommodations
Each room at our hotel features a cable TV, en suite bathroom with complimentary toiletries, and for added convenience, some rooms are equipped with a refrigerator and microwave.

Fantastic Amenities
Guests can kick start their day with a delicious continental breakfast, take advantage of the on-site fitness center, and benefit from our 24-hour front desk assistance. Whether you're here for work or play, we've got you covered!

Ready to experience comfort and convenience at its best? Book your stay at Sandston Microtel Inn & Suites by Wyndham now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

4.7
Based on 876 reviews
Cleanliness: 1.91
Service: 6.38
Location: 7.92
Room Quality: 2.87
Amenities: 3.9
Value for Money: 4.86
Food and Beverage: 5.91
Overall Experience: 3.88
B
Brandon • solo_traveller • us
2
Pros:

Location

Cons:

Smelled bad, dirty, very dirty and bed made me itch.

2026-07-21 • via Nuitee
H
Herbert Estuardo • couple • gt
6
Ligeramente ruidoso
Pros:

Accesibilidad

Cons:

La televisión no funcionaba

2026-07-21 • via Nuitee
L
LaQuarius • couple • us
7
2026-07-19 • via Nuitee
E
Elizabeth • couple • us
10
Will book again soon.
Pros:

Quiet and clean.

Cons:

Check in time is a little late.

2026-07-18 • via Nuitee
M
Mary • couple • us
1
Hot box of misery!
Pros:

Nothing!

Cons:

Air conditioning, rug was disgusting lack of cleanliness, old accessories, smell unacceptable, small.

2026-07-12 • via Nuitee
T
Tyra • couple • us
9
2026-07-08 • via Nuitee
D
Davon • couple • us
3
Very bad stay
Cons:

Nothing, the bedding is dirty burn marks in the sheets, floors smell like mildew and pet feces, and the property manger is very unprofessional, I wouldn’t recommend staying here

2026-07-03 • via Nuitee
L
Laquetta • couple • us
10
I always choose this hotel one of the best places I’ve stayed in this community.
Pros:

The room had a good view.

Cons:

The housekeeper never brought clean towels as asked I had to go downstairs to get the towels myself.

2026-06-26 • via Nuitee
D
Dydier • extended_group • us
1
Pros:

Nothing

Cons:

The room had a smell got me sick

2026-06-23 • via Nuitee
J
Jeohna • family_with_children • us
1
2026-06-22 • via Nuitee
S
SAMANTHA • solo_traveller • us
6
2026-06-21 • via Nuitee
M
Megan • family_with_children • us
3
Wouldn’t stay again.
Pros:

Location

Cons:

Everything, the desk person wasn’t there for many many minutes while people including us were waiting to check in. She was unpleasant, people outside the door smoking pot. The key card took forever to work, the room was not very clean we requested non smoking there were cigarettes burns in the bed the floor. There was weed and weed seeds in the top part of the small fridge. Their tv hdmi wouldn’t hook up properly bc the tv wouldn’t move far enough for us to try plugging it it. The toilet wouldn’t flush the tub was not clean, hair on the blankets juice dryer to side table. The upstairs above us were so loud all though out the night none of us got sleep. And because the tv wouldn’t work we couldn’t even block it out! For sure should put families with children who are loud and running out energy all night on the second or third floor due to bottom guests. Breakfast offered was just waffle machine and cereal. We couldn’t wait to check out right at 6 am

2026-06-21 • via Nuitee
A
Antoinette • family_with_children • us
6
Not bad overall, would book again.
Pros:

Breakfast was pretty decent. Rooms were comfortable and decent.

Cons:

The room was pretty clean but we found a pile of pistachio shells under the bed and the sink handles were half missing.

2026-06-20 • via Nuitee
E
Evans • couple • us
5
2026-06-17 • via Nuitee
A
Alin • solo_traveller • ro
1
2026-06-16 • via Nuitee
J
Jerry • couple • us
6
2026-06-16 • via Nuitee
M
Mary • couple • us
5
Did not like the stay
Pros:

This place needs a upgrade

Cons:

Baseboards unfinished and need fixing

2026-06-14 • via Nuitee
D
Destin • couple • us
10
2026-06-11 • via Nuitee
D
Deric • solo_traveller • us
1
HORRIBLE
Pros:

The elevator

Cons:

It's horrible. The Bed bugs, The Prostitution ring, the filth, the manager The Guy (The Manager )that's rude to everyone other than white women. He makes up extra charges and charges different everyday.

2026-06-09 • via Nuitee
J
John • solo_traveller • us
10
2026-06-08 • via Nuitee