Mercure Tours Centre Gare et Congrès

Hotels
•
Mercure
7.4 (1006 reviews)
29 rue Edouard Vaillant , Tours , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Decent breakfast
Cons:
Cleanliness issues
Service follow-up failures
Parking limitations

Categories

Cleanliness
6.6
Multiple mentions of cleanliness issues, such as dirty doors and areas needing refreshing.
Service
8.1
Service was mentioned as helpful, though some issues were noted regarding lost items.
Location
8.6
Well-located near the train station and city center, which is consistently praised.
Room Quality
7.6
Rooms were spacious but had issues like old decor and non-adjustable temperature.
Amenities
6.6
Limited amenities noted; guests found items like parking issues and poor bathrooms disappointing.
Value for Money
6.1
Generally, guests felt the price did not match the quality of their experience.
Food and Beverage
8.1
The breakfast was frequently described positively with a good variety.
Overall Experience
7.5
The overall experience was described as average with pros and cons balancing each other.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:14

Property Description

Central Location in Tours City Centre
The Mercure Tours Centre is conveniently situated just a short stroll away from key landmarks like the Train Station, Vinci Congress Centre, and the Tourist Office.

Comfortable Rooms with Modern Amenities
Each room at Mercure Tours Centre is designed to provide a peaceful retreat with soundproofing, air conditioning, and a range of amenities including satellite TV, electric kettle, and a private bathroom.

Convenient Services and Dining Options
Enjoy a daily buffet breakfast, room service for evening meals, and unwind at the hotel bar, Le Clos Lucé. Additionally, take advantage of facilities like a lounge, laundry service, and a business corner during your stay.

Ready to experience the charm of Mercure Tours Centre? Book now for a memorable stay in Tours!

Important information:

Please note, the underground parking has a maximum height clearance of 5.9 feet.

Please note that children under 12 years old can enjoy breakfast for free.

Please note that the Pet fee is 10 euros per pet

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TUF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 1006 reviews
Cleanliness: 6.6
Service: 8.1
Location: 8.6
Room Quality: 7.6
Amenities: 6.6
Value for Money: 6.1
Food and Beverage: 8.1
Overall Experience: 7.5
S
Sean • solo_traveller • ie
3
2026-05-16 • via Nuitee
A
afid • couple • fr
9
Calme,propre,proche du centre ville et restaurants et professionnalisme du personnel.
Pros:

Proche de l’autoroute.

Cons:

Ras

2026-05-15 • via Nuitee
Y
Yves • couple • ca
9
Pros:

L’emplacement , propreté, dimension de la chambre

2026-05-14 • via Nuitee
N
Nawel • solo_traveller • fr
10
Pros:

Parfait et en plus j'ai surclasser. Merci

Cons:

Rien

2026-05-13 • via Nuitee
C
C.A. • couple • nl
6
niet voor herhaling vatbaar
Pros:

dicht bij het centrum

Cons:

Slaap het liefst met een raam open. Was niet te doen Ernaast was een treinspoor wat erg veel lawaai maakte Zelfs met het ram dicht hoorde je de trein

2026-05-11 • via Nuitee
A
Annick • extended_group • fr
9
2026-05-11 • via Nuitee
S
Sandrine • solo_traveller • fr
3
Pros:

Le petit déjeuner

Cons:

La propreté qui laisse à désirer

2026-05-10 • via Nuitee
A
Audrey • extended_group • fr
8
2026-05-10 • via Nuitee
J
Jean-paul • solo_traveller • be
10
2026-05-05 • via Nuitee
C
Christian • couple • fr
10
2026-05-03 • via Nuitee
Z
zirouri • family_with_children • fr
10
Nikel
Pros:

Propre et placé de parking gratuite

Cons:

Le ptt deg très cher

2026-05-02 • via Nuitee
A
Aicha • family_with_children • fr
8
2026-05-01 • via Nuitee
A
Aicha • family_with_children • fr
8
2026-05-01 • via Nuitee
B
BEY • solo_traveller • fr
5
Dégradation de la qualité des hôtels Mercure
Pros:

La chambre spacieuse.

Cons:

Il faisait trop chaud dans la chambre malgré la climatisation. On ne pouvait pas ouvrir les fenêtres.
Le deuxième jour le lit n'a pas été fait correctement. Le drap plat non secoué. La couette a été rabattue donnant l'impression d'un lit parfait.
Joints de la baignoire moisis.
La qualité du petit déjeuner cher pour ce qui était proposé.
Le deuxième jour il y avait encore moins de choix.
C'est dommage car normalement l'hôtel Mercure répond à un certain niveau de confort, de qualité et de propreté.

2026-04-30 • via Nuitee
C
Cecile • couple • fr
8
2026-04-27 • via Nuitee
L
Ludovic • couple • fr
10
Hôtel proche de la gare de Tours
Pros:

Chambre très agréable et confortable, avec beaucoup d'espace, personnel accueillant, et hôtel bien situé par rapport au centre ville

Cons:

rien de spécial

2026-04-27 • via Nuitee
A
Audrey • couple • fr
6
2026-04-26 • via Nuitee
I
Isabelle • solo_traveller • fr
7
Pros:

Chambre spacieuse et literie très confortable

Cons:

Le petit déjeuner n'est pas varié au regard du prix.
L'emplacement : peu d'éclairage en soirée
Manque une salle de sport

2026-04-23 • via Nuitee
J
JACQUET • solo_traveller • fr
10
Pros:

Tout

2026-04-22 • via Nuitee
C
Cristina • solo_traveller • pt
4
Desilusão
Pros:

As funcionárias eram simpática

Cons:

O facto de ser, não um Mercure , mas um ibis envelhecido e pouco cuidado

2026-04-21 • via Nuitee