Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff mentioned frequently
Comfortable beds / good bedding
Convenient and quiet location (near motorway/central for activities)
Spacious rooms in several reports
Good value for money / good price-quality ratio
Restaurant and bar described as convivial and good
Generally good breakfasts for many guests
Reception offers small conveniences (water, treats)
Cons:
Pool repeatedly reported as dirty, neglected or noisy
Maintenance and cleanliness lapses (smell, blocked sink, candies under bed)
Inconsistent breakfast service / buffet staff sometimes rude
Occasional rude or inattentive reception / slow check-in
AC issues, mosquitoes and room temperature problems
Lack of convenient electrical outlets near beds
Some rooms dated and in need of refurbishment
Problems with TV channels and small/poor room sizes for some guests

Categories

Cleanliness
7
Mixed comments: several guests praised cleanliness ('干净又舒适', 'propreté des lieux'), but there are repeated issues (smelly rooms, Haribo under the bed, blocked sink, mosquitoes, AC problems and general maintenance complaints) that lower the score.
Service
8.5
Generally positive reception and friendly staff mentioned multiple times ('Les employées de l’accueil super sympas', 'staff were very nice'), though isolated reports of rude or inattentive employees and slow check-in/buffet staff irritation exist.
Location
9
Consistently praised for location and convenience ('parfaite emplacement', 'proche sortie autoroute', 'perfecte Lage pour unseren Karate Kurs'), quiet despite proximity to roads.
Room Quality
7.5
Rooms described as comfortable and spacious by several guests, but some mention dated decor, need for refurbishment, awkward double-bed configuration and occasional AC/room-size complaints.
Amenities
6.5
Amenities are problematic mainly due to the pool: multiple reports of a dirty/neglected or noisy pool and general maintenance issues; other amenities (bar/restaurant) have positive mentions but pool condition pulls score down.
Value for Money
9
Several reviewers explicitly call it good or great value for money and good price-quality ratio for a no-frills stopover, supporting a high score.
Food and Beverage
8.5
Food and drink get mostly positive notes (good restaurant, convivial bar, generally good breakfasts), though some found breakfast limited and buffet service inconsistent.
Overall Experience
8
Overall a positive, comfortable hotel for many guests (clean, good beds, helpful staff and location) but tempered by recurring issues with the pool, occasional service lapses and some maintenance/cleanliness problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Scenic Location: Nestled between lakes and mountains, Mercure Annemasse Porte De Genève offers a picturesque setting for your stay.

Delicious Dining Options: Start your day with a daily breakfast and savor traditional and local cuisine at the on-site restaurant, with the option to dine on the terrace next to the outdoor swimming pool.

Convenient Accessibility: Just a short drive from Geneva, this hotel provides easy access to popular attractions like the Saint-Pierre Cathedral and the Palais des Nations, as well as being in close proximity to Palexpo and Geneve Cointrin International Airport.

Experience comfort, convenience, and stunning surroundings at Mercure Annemasse Porte De Genève. Book your stay now!

Important information:

Extra Beds are available on request for children under 12 years old. Please note that children under 12 years old can enjoy breakfast for free.Swimming pool: Closed from Thu, Oct 1, 2026 until Sun, May 16, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8
Based on 972 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 6.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8
T
Thibault • couple • fr
8
2026-10-30 • via Nuitee
B
Binetruy • family_with_children • fr
10
Pros:

Équipe restaurant ,bar conviviale

Cons:

.

2026-10-25 • via Nuitee
D
Doris • couple • ch
6
Im grossen und ganzen OK, wir waren das zweite Mal dort.
Pros:

gutes und reichhaltiges Frühstück, perfekte Lage für unseren Karate Kurs.

Cons:

keine deutschen TV Sender...Duschen in der Badewanne..

2026-10-15 • via Nuitee
C
Cheng • solo_traveller • ch
8
2026-10-12 • via Nuitee
M
Marc • solo_traveller • ch
8
2026-10-10 • via Nuitee
S
Simona • couple • it
8
2026-10-09 • via Nuitee
M
Mark • solo_traveller • gb
7
2026-10-07 • via Nuitee
F
Fei • solo_traveller • fr
8
干净又舒适
Pros:

都不错

Cons:

还好

2026-09-19 • via Nuitee
N
Nathalie • couple • fr
7
Pour une nuit seulement. Correcte
Pros:

Chambre spacieuse

Cons:

Un petit rafraîchissement des chambres et salle de bain sera nécessaire

2026-09-19 • via Nuitee
D
DANIEL • solo_traveller • fr
9
Bon séjour
Pros:

Le confort et l’emplacement.

Cons:

Petit déjeuner limite

2026-09-18 • via Nuitee
C
christian • couple • ch
10
2026-09-14 • via Nuitee
C
Cinzia • couple • it
10
2026-09-14 • via Nuitee
N
nerea • couple • fr
5
Correcta
Pros:

Personal , ubicacion , recepción con agua , chuches à disposición

Cons:

La piscina muy dejada , como abandonada llena de hierbas , la cama doble eran dos camas pegadas con lâ separación en medio

2026-09-13 • via Nuitee
S
Samouiller Labeste • solo_traveller • fr
8
Manque de prise électrique
Pros:

L'accueil.

Cons:

Le manque de prise électrique dans la chambre proche des lits pour charger les téléphones.

2026-09-13 • via Nuitee
F
Frederic • solo_traveller • ch
8
2026-09-13 • via Nuitee
A
Anne-Laure • extended_group • fr
6
Bien mais aurait pu être mieux si le matin de notre départ on avait pas eu affaire à un employé désagréable. Clairement
Pros:

Chambres confortables
Les employées de l’accueil super sympas

Cons:

Le personnel du buffet petit-déjeuner
Clairement agacé par certaines de mes demandes !

2026-09-12 • via Nuitee
C
Constantino • solo_traveller • ch
8
ich übernachte immer wieder gerne hier
Pros:

Ich bin immer wieder geschäftlich in Genf und habe schon mehrmals hier Übernachtet. Ich komme immer wieder gerne hierher, für mich passt es hier genau richtig.

2026-09-10 • via Nuitee
C
Cinzia • couple • it
10
2026-09-08 • via Nuitee
X
Xavier • solo_traveller • ch
5
Pros:

Le petit-déjeuner

Cons:

La piscine remplie de gitans obèses et bruyants au point de renoncer à y aller.

2026-09-08 • via Nuitee
J
Jonas • family_with_children • ch
7
2026-09-07 • via Nuitee