Mercure Aix en Provence Beaumanoir

Hotels
•
Mercure
8 (333 reviews)
Rue Marcel Arnaud , Aix-en-Provence , FR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful reception and restaurant staff
Comfortable beds
Good/varied breakfast
Pool and bistro available
Free and easily accessible parking
Cons:
Dirty/old carpeting and occasional unclean rooms or linens
Rooms in need of renovation (noisy AC, broken fridge, low water pressure)
Location can be noisy (by autoroute) and isolated from town centres
Price perceived as high for the offering; complicated half-board billing
Some basic amenities inconsistently maintained (empty tea fountain, lack of glasses)

Categories

Cleanliness
6
Multiple reviews cite dirty/aged carpet (moquette sale), stained sheets, rooms not properly cleaned or not made, and reports of unemptied glasses and insufficient towel provision — clear negative signals on cleanliness.
Service
10
Service is repeatedly praised: reception staff named and described as very helpful and courteous (William, Hassan, Desiree), staff described as charming and attentive at reception and restaurant — strong positive sentiment supports a high score.
Location
9
Location is mixed: several guests note convenient free parking and a quiet spot, while others report being right by the autoroute (very noisy) and isolated from city centres. Overall accessibility and parking are positives but highway noise is a downside.
Room Quality
6
Rooms reported as basic or in need of renovation: noisy air conditioning, broken fridge, limited water pressure in showers, small rooms for some bookings, and worn furnishings — multiple comments lower room-quality perception.
Amenities
9
Amenities (bistro, pool, free parking) are appreciated and useful for guests; some issues noted (broken fridge, occasional lack of glasses, tea fountain empty), but overall pool/bistro and business-hotel facilities are positive.
Value for Money
6.5
Several guests consider the price high relative to what is offered; complaints about half-board billing rules and perceived poor value for a 4-star property reduce this score.
Food and Beverage
9
Breakfast is frequently described as varied, copious and good by many guests, though a few note some industrial-style products and room for improvement; overall F&B is a positive aspect.
Overall Experience
8.5
Overall impressions are mixed but generally positive: excellent staff and comfortable beds/pool/bistro contrast with cleanliness and room-quality issues; net guest experience is above average but affected by the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Outdoor Pool & Convenient Location
Novotel Aix Beaumanoir boasts an inviting outdoor swimming pool and is just a short drive from Aix-en-Provence's center, with easy access to the TGV station and Marseille airport.

Modern Rooms & Family-Friendly Amenities
The air-conditioned rooms are equipped with all the essentials including a desk, kettle, fridge, and flat-screen TV. Families will appreciate the children's play area and the option to play table tennis on-site.

Versatile Facilities & Free Amenities
With meeting rooms accommodating up to 220 people, a restaurant, bar, and free WiFi throughout, Novotel Aix Beaumanoir ensures a comfortable stay. Don't forget the daily buffet breakfast and the convenience of a free outdoor car park.

Book now for a delightful stay at Novotel Aix Beaumanoir!

Important information:

Children aged 15 years or younger can stay free of charge when using existing bedding for a maximum of 2 children.

Please note that children under 12 years old can enjoy breakfast for free.

Please note that for the half board rate, a supplement applies for children. The rate includes dinner for 2 adults only.Swimming pool: Closed from Mon, Oct 19, 2026 until Sun, Apr 11, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

8
Based on 333 reviews
Cleanliness: 6
Service: 10
Location: 9
Room Quality: 6
Amenities: 9
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 8.5
K
Komron • solo_traveller • tj
5
2026-10-23 • via Nuitee
K
Komron • solo_traveller • tj
5
2026-10-23 • via Nuitee
M
Maria Ligia • couple • br
8
Pros:

Da Equipe de colaboradores...

2026-10-15 • via Nuitee
C
Charlotte • family_with_children • fr
8
Agréable sejour
Pros:

Confortable, bien équipé, petit déjeuner de qualité

Cons:

La localisation

2026-10-12 • via Nuitee
F
Filippo • solo_traveller • it
9
2026-10-10 • via Nuitee
H
hisota • solo_traveller • pt
10
Lo consiglio
Pros:

Assistenza alla reception eccezionale,stanza molto accogliente

Cons:

Non ho riscontrato aspetti negativi

2026-10-08 • via Nuitee
B
Bernard • family_with_children • fr
8
De passage, nuit agréable
Pros:

Personnel agréable, lit confortable

Cons:

Le prix un peu élevé

2026-10-07 • via Nuitee
M
Maurice • couple • it
9
2026-09-19 • via Nuitee
D
DOMINIQUE • couple • fr
3
À fuir pour un mercure
Pros:

Rien

Cons:

L’emplacement au bord de l’autoroute très bruyant.
Hôtel à rénover au niveau des chambres.
Climatisation bruyante.
Pas de pression au niveau de l’eau dans la douche.
Frigidaire en panne.
Moquette sale et vieillisante.

2026-09-18 • via Nuitee
H
Heidemarie • couple • de
9
2026-09-18 • via Nuitee
C
Christophe • couple • fr
8
2026-09-14 • via Nuitee
M
Martine Isabelle Caroline • couple • fr
8
Idéal pour faire étape sur la route
Pros:

Mercure = qualité, pas de mauvaise surprise

Cons:

le défaut de ses qualités, loin de centres d'intérêt, son isolement au bord de l'autoroute

2026-09-13 • via Nuitee
H
Hrant • solo_traveller • fr
7
2026-09-12 • via Nuitee
M
Martine • couple • fr
7
Calme
Pros:

Hôtel situé dans un endroit calme avec parking facilement accessible et gratuit.
Personnel charmant, très serviable et à l'écoute tant à l'accueil qu'à la restauration . Chambre climatisée très spacieuse (en plus petit canapé, table très pratique et agréable pour se détendre) et salle de bain parfaitement équipée (savon, etc) et linge systématique remplacé à la demande. Chambre et salle de bain faites chaque jour et très propres.
Petit-déjeuner très varié et copieux.

Cons:

La demi-pension :
2 plats au choix proposés à la carte ou à l'ardoise ne devant pas dépasser 28 € au total, sinon facturation si dépassement. Par contre, pas de remboursement si le total du (ou des plats) est inférieur à 28 €. C'est donc un système bien compliqué et systématiquement au détriment du client.
Au petit-déjeuner, très varié, produits proposés un peu trop industriels.
Chambre pas encore faite au retour de promenade alors qu'il est plus de 15 h, donc attente dans le hall le temps que le ménage soit fait.

2026-09-10 • via Nuitee
Z
Zaouia • couple • fr
10
2026-09-08 • via Nuitee
C
Carwyn • family_with_children • fr
4
Ok
Cons:

Smell of sewers in the shower that’s would no go away

2026-09-05 • via Nuitee
A
Alan • couple • gb
7
A comfortable but unmemorable short stay.
Pros:

It was useful having the bistro and also the pool. Excellent bed.

Cons:

We thought the rooms were quite basic for the upgrade we received.

2026-09-04 • via Nuitee
J
Jean Yves • solo_traveller • fr
7
2026-09-01 • via Nuitee
D
denise • family_with_children • it
10
Devo ringraziare i ragazzi della reception William , Hassan e Desiree che sono stati molto gentili nell’ aiutarmi in una
Pros:

Colazione ottima e staff super cordiale

Cons:

Niente

2026-08-31 • via Nuitee
S
Sofie • family_with_children • be
6
Pros:

Ontbijt was heerlijk. Wel duur, maar zeker eens het proberen waard. Ze hadden wel 1 eclipse bril per kamer, al moest je hier zelf achter vragen.

Cons:

De kamer was vrij klein voor 3 personen en we moesten het zetelbed zelf nog opmaken. Ook had de 3de persoon geen handdoek en moesten we dit zelf nog aan de receptie vragen. Het uitzicht vanuit de kamer was ook niet zo mooi.

2026-08-30 • via Nuitee