Mercure Aix en Provence Beaumanoir

Hotels
•
Mercure
8.1 (423 reviews)
Rue Marcel Arnaud , Aix-en-Provence , fr

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Attentive and friendly staff (several named employees praised)
Good location and large parking
Nice, clean pool with towel/transat service
Comfortable beds and good room comfort
Good restaurant and varied breakfast options
Air conditioning and quality toiletries (Nuxe) mentioned
Cons:
High breakfast cost / perceived poor value
Inconsistent housekeeping and corridor odours
Occasional slow bar service and lack of managerial oversight
Some rooms noisy (near staff areas) or in need of refresh
Isolated serious security incident reported
Sagging sofa bed in at least one room

Categories

Cleanliness
7.3
Mixed feedback: pool repeatedly praised as very clean, but multiple guests report poor room housekeeping, unpleasant corridor odours and inconsistent cleaning standards.
Service
9
Overall very positive: numerous mentions of attentive, friendly and helpful staff (named employees praised). Some isolated issues (slow bar service, occasional lack of supervision), but service is a strong point.
Location
8.7
Generally praised for good access and parking and proximity to transport; a few guests note it is a bit out of Aix city centre and near the motorway (noise).
Room Quality
8.2
Mostly good comments on comfortable rooms and excellent bedding; some mentions of dated areas, a sagging sofa bed and noise from staff areas — overall slightly above average.
Amenities
8.9
Strong amenities: appreciated pool with towel service and sunbeds, large parking, free internet, AC and branded toiletries; these facilities are frequently noted positively.
Value for Money
6.5
Several complaints about high prices (notably breakfast) and at least one serious negative experience (security/door incident) affecting perceived value; overall value notably below others.
Food and Beverage
8.4
Food quality generally praised (good restaurant dinners, many positive breakfast comments), though breakfast pricing and occasional menu/service inconsistencies were criticized.
Overall Experience
7.8
Mixed-to-positive overall: many guests report enjoyable stays and would return, while a minority report serious negative experiences (security, rude staff, housekeeping) lowering overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:39

Property Description

Luxurious Outdoor Pool & Convenient Location
Novotel Aix Beaumanoir boasts an inviting outdoor swimming pool and is just a short drive from Aix-en-Provence's center, with easy access to the TGV station and Marseille airport.

Modern Rooms & Family-Friendly Amenities
The air-conditioned rooms are equipped with all the essentials including a desk, kettle, fridge, and flat-screen TV. Families will appreciate the children's play area and the option to play table tennis on-site.

Versatile Facilities & Free Amenities
With meeting rooms accommodating up to 220 people, a restaurant, bar, and free WiFi throughout, Novotel Aix Beaumanoir ensures a comfortable stay. Don't forget the daily buffet breakfast and the convenience of a free outdoor car park.

Book now for a delightful stay at Novotel Aix Beaumanoir!

Important information:

Children aged 15 years or younger can stay free of charge when using existing bedding for a maximum of 2 children.

Please note that children under 12 years old can enjoy breakfast for free.

Please note that for the half board rate, a supplement applies for children. The rate includes dinner for 2 adults only.Swimming pool: Closed from Mon, Oct 19, 2026 until Sun, Apr 11, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

8.1
Based on 423 reviews
Cleanliness: 7.3
Service: 9
Location: 8.7
Room Quality: 8.2
Amenities: 8.9
Value for Money: 6.5
Food and Beverage: 8.4
Overall Experience: 7.8
P
Pere • solo_traveller • es
9
2026-08-29 • via Nuitee
M
Mounal • family_with_children • fr
5
Pros:

Literie 140 pour un 4* inacceptable
Petit déjeuner moyen pas du tout qualitatif

Cons:

Je n'ai pas du tout apprécié et très déçu
Je n'irai plus dans ce Mercure

2026-08-29 • via Nuitee
A
Ana • couple • pt
8
2026-08-27 • via Nuitee
C
Carmen • family_with_children • it
2
Troppo alto il prezzo per quello che offre
Pros:

Nulla

Cons:

Sporca , hanno lasciato i bicchieri sporchi di latte e caffè
Non hanno mai passato L’aspirapolvere perché c’era un cucchiaio sotto il letto e li è rimasto .
Lenzuolo sporco mai cambiato

2026-08-27 • via Nuitee
V
V4l3r10 • solo_traveller • it
7
Comodo e conveniente
Pros:

Albergo business ma con tutto ciò che serve a un prezzo ottimo. Personale gentile, servizi buoni, colazione sufficiente, piscina comoda, ristorante ok.

Cons:

L'albergo merita una piccola ristrutturazione, toglierei la moquette. Colazione da migliorare un pochino (più frutta fresca). Non è vicino al centro di Aix.

2026-08-26 • via Nuitee
I
Isabelle • extended_group • fr
7
Décevant pour un service 4 étoiles
Pros:

Le petit déjeuner était sympathique.

Cons:

Chambre réservée pour 3, mais le canapé -lit n’était pas déplié ce qui fait douté sur la propreté des draps. Pas de serviettes pour 3. Je m’attendais à mieux d’un 4 étoiles. Une fontaine de thé glacé vous attend vide le 1er jour mais reste identique les jours suivants et pas de verres propres pour boire à la fontaine…

2026-08-26 • via Nuitee
A
Aïcha🕊 • family_with_children • fr
10
2026-08-26 • via Nuitee
N
Niccolo • family_with_children • it
8
Un giro vicino Cezanne
Pros:

Struttura molto pulita e accogliente

2026-08-25 • via Nuitee
C
Corinne • couple • ch
8
2026-08-23 • via Nuitee
C
Chiara • family_with_children • it
7
2026-08-23 • via Nuitee
C
Cindy • family_with_children • fr
5
Pour une nuit d’appoint ok, mais c’est tout. On n’est pas sur I.standing de 4 étoiles.
Pros:

Établissement moyen, ne vaut pas du tout ses quatre étoiles.
On est plutôt sur 2 étoiles, 2 étoiles et demi

Cons:

Chambres petites vieillissantes, odeur persistante mauvaise aération
Portes abîmées
Joins douche noircis et sales

2026-08-23 • via Nuitee
M
Matobella • solo_traveller • es
10
2026-08-22 • via Nuitee
L
Leon • family_with_children • il
9
2026-08-21 • via Nuitee
F
Fabrizio • family_with_children • it
6
2026-08-21 • via Nuitee
A
Andrea • extended_group • it
9
2026-08-20 • via Nuitee
R
Riad • solo_traveller • fr
10
2026-08-20 • via Nuitee
B
Brice • family_with_children • fr
10
Très bien
Pros:

Le personnel et l’ambiance

Cons:

Rien

2026-08-20 • via Nuitee
V
Valérie • solo_traveller • fr
10
Pros:

Nois avons particulièrement apprécié l'accueil chaleureux de Jessica à notre arrivée.
L'établissement est très propre, la décoration soignée et le petit déjeuner particulièrement réussi.
Bravo à toute l'équipe!

2026-08-19 • via Nuitee
J
José • solo_traveller • fr
6
2026-08-19 • via Nuitee
I
Izar • solo_traveller • il
5
Cons:

The breakfast
The cleaning of the room

2026-08-18 • via Nuitee