Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères

Hotels
•
Accor
8.4 (23 reviews)
Avenue Arc-de-meyran, Aix-en-Provence, Bouches-du-Rhone, 13100 , Aix-en-Provence , FR
33-4-42 16 09 09

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Pets allowed

Facilities

Elevator
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Meeting rooms
Smoke-free property
Pool umbrellas
Wheelchair accessible parking
Playground on site
See all facilities

Review Highlights

Pros:
Friendly, professional staff
Comfortable bedding and renovated rooms
Good breakfast
Pleasant courtyard and pool
Convenient for drivers (easy access, Tesla supercharger)
Good value for money
Cons:
At least one report of a dirty bathroom/mold
Limited food and poor wine/bar selection
Some rooms/décor feel dated (long corridors)
Bed size sometimes only 140 cm
Outskirts location — long uphill walk to centre
Occasional missing complimentary bottled water in fridge

Categories

Cleanliness
7.4
Mixed reports: several reviews praise recent renovations and cleanliness, but at least one strong negative report of a handicap room with mold and a dirty bathroom lowers this score.
Service
9.6
Consistently very positive: many guests note friendly, professional and helpful staff, warm welcome and good service throughout the hotel.
Location
8.6
On the outskirts of Aix — convenient for drivers (easy access to centre by car, nearby park-and-ride and Tesla supercharger) but a long walk to the centre; some mention motorway proximity though soundproofing is effective.
Room Quality
8.3
Generally comfortable and recently renovated rooms with good bedding, but some rooms feel dated down long corridors and a few guests note smaller beds (140 cm) or lack of complimentary bottled water in the fridge.
Amenities
9
Good amenities for the property: pleasant courtyard and pool (though small), pool towels at reception, renovated lobby/restaurant and practical extras like a Tesla supercharger; meets guest needs well.
Value for Money
9
Seen as reasonable and good value by multiple guests; Novotel regarded as a reliable/value choice for quality and comfort at the price point.
Food and Beverage
7
Mixed: breakfast is often praised as complete/good, but there are clear complaints about limited food selection and a poor wine/bar offering in some reviews.
Overall Experience
8.3
Generally positive overall with many 'parfait' and repeat-stay comments; minor issues (location, occasional cleanliness/food shortcomings) temper an otherwise strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodations and Dining
Indulge in French cuisine at Mozami's garden-view restaurant, or enjoy drinks at the bar/lounge. Room service and buffet breakfasts are also available at your convenience.

Recreational Amenities and Events
Unwind by the seasonal outdoor pool, terrace, or garden, or stay connected with complimentary Wi-Fi. With 1938 sq ft of event space, this hotel is perfect for meetings or conferences in Aix-en-Provence.

Convenient Location and Services
Benefit from free parking and amenities such as a business center, concierge services, and a 24-hour front desk. Explore nearby attractions like Place des Quatre-Dauphins and Granet Museum during your stay.

To experience the charm of Hotel Novotel Aix en Provence Pont de l'Arc Fenouillères, book now and create unforgettable memories.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to October.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Covid

    Guests must provide a negative COVID-19 test result

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

See all policies

Location

Guest Reviews

8.4
Based on 23 reviews
Cleanliness: 7.4
Service: 9.6
Location: 8.6
Room Quality: 8.3
Amenities: 9
Value for Money: 9
Food and Beverage: 7
Overall Experience: 8.3
I
Ian • partner
8
Pros:

The hotel is on the outskirts of Aix. Around a 40 minute walk, mainly uphill, to the centre. However, it is near to the Krypton park and ride where you can catch shuttle bus A into the centre. Just use a credit card to tap on when you board.

The hotel has a motel feel about it with dated rooms down long corridors. An empty fridge, save a single bottle of complementary water awaits you, which is useful for chilling your own choice of drinks.

The pool is small but pleasant and sits to the side of a pleasant courtyard. Towels for the pool are available from reception.

The staff were all excellent.

2025-09-19 • via Nuitee
C
Cécile
10
Parfait !
Pros:

Un super séjour en famille, la literie est de qualité, le petit déjeuner aussi. Le personnel est agréable et bienveillant.

2025-08-24 • via Nuitee
C
CAROLINE
10
Très bien situé
Pros:

Nous avons bien apprécié cette halte à Aix ! Accueil, nuit agréable malgré l’autoroute toute proche - les chambres sont très bien insonorisées +++, on n’entend rien ! Petit dej complet, terrasse extérieure agréable.

Étonnant que pour ce standing d’hôtel le lit soit en 140… comme nous sommes grands tous les deux, un peu serré…

Et les verres en carton et le choix de thé et tisanes pourrait être grandement amélioré !

2025-08-15 • via Nuitee
H
Hossam
10
Pros:

Good hotel

2025-08-10 • via Nuitee
L
Laurence
6
Pros:

They put me in a handicap room which had a dirty bathroom. Mold everywhere. it was disgusting.

2025-08-08 • via Nuitee
A
Alberto • family
10
Pros:

Novotel is always a right choice

2025-08-06 • via Nuitee
K
Kai • family
10
Pros:

Very comfortable hotel for a reasonable price

2025-07-25 • via Nuitee
D
Daiki
10
Pros:

こちらはとても良いホテルでした。また来ます！

2025-07-10 • via Nuitee
D
Delphine
10
Pros:

Hôtel refait à neuf très récemment, impeccable.
Le personnel est très agréable et de bons services.
La literie est vraiment très confortable.
Le seul minuscule reproche serait la proximité avec la 4 voies. Une bonne insonorisation des huisseries à empêcher tous problèmes de bruit. Ceci largement compensée par la qualité de la prestation hôtelière et de l’extérieur de l’hôtel en bordure de rivière.

2025-04-09 • via Nuitee
J
Jean Philippe
10
Je recommande
Pros:

Très bon hotel, personnel très professionnel.
Un séjour agréable

2025-01-02 • via Nuitee
J
Jean Philippe
10
Pros:

Hotel confortable, calme, personnel accueillant chaleureux et efficace

2025-01-01 • via Nuitee
A
anne-laure
8
Pros:

Ras

2024-12-29 • via Nuitee
M
Marguerite • partner
8
Pros:

Très bien
Nous avons séjourné plusieurs fois dans cet hôtel
Très bien situé pour accès autoroutiers
Très bon petit déjeuner

2024-12-08 • via Nuitee
M
Mialisoa • family_with_children
8
Pros:

Accueil très chaleureux. Nous avons passé un bon séjour dans cet hôtel. L’accueil était très sympathique.

2024-11-12 • via Nuitee
Y
Yusra
10
Pros:

Muy buen hotel

2024-10-11 • via Nuitee
A
aurelie
4
Pros:

tristoune. bruyant. isolé de tout

2024-10-08 • via Nuitee
A
Astrid
4
Pros:

Poor food selection
Wine and bar selection also poor
The hotel majors on conferences

2024-09-07 • via Nuitee
V
Verified traveler
10
Parfait !
Pros:

Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude.

2024-08-01 • via Nuitee
V
Verified traveler
10
Parfait !
Pros:

Parfait !!! Novotel pour nous est une valeur sûre. Toujours une jolie déco, des chambres confortables et fonctionnelles, une literie de qualité. On a adoré comme d’habitude. On recommande.

2024-08-01 • via Nuitee
R
Regis
6
Pros:

Chambre rénovée mais triste sans saveur
Couloir authentique de la création de cet hôtel
Pas de bouteille d eau dans le réfrigérateur
Loin des standards novotel

2024-07-06 • via Nuitee