Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and well-appointed rooms
Friendly and helpful staff
Great location
Good amenities including pool and sauna
Varied and quality breakfast
Cons:
Noise issues
Bedding comfort could be improved
High pricing during peak seasons

Categories

Cleanliness
8.1
Guest reviews mention clean and well-appointed rooms, but some concern over noise levels.
Service
8.6
Staff described as friendly and helpful across multiple reviews.
Location
8.4
Convenient location close to city center, noted in several reviews.
Room Quality
8
Rooms are generally good but noted some dissatisfaction with bedding comfort and temperature control.
Amenities
8.3
Good amenities like pool and sauna appreciated by guests.
Value for Money
7.9
Some guests felt prices were high for the offerings, especially in summer.
Food and Beverage
8.7
Breakfast praised for variety and quality.
Overall Experience
8.4
Most guests had a pleasant experience and expressed willingness to revisit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:26

Property Description

Modern and Spacious Rooms: Experience comfort and style in our modern rooms with en-suite bathrooms, LCD TV, and convenient amenities like a mini fridge and tea/coffee facilities.

Gourmet Dining: Indulge in a variety of international dishes and light snacks at our Gourmet Bar, or treat yourself to a relaxing afternoon tea.

Convenient Location: Situated near historic landmarks and just a short stroll from the city centre, Novotel York Centre offers easy access to top attractions like York Minster, York Racecourse, and the University of York.

Ready to experience luxury and convenience in the heart of York? Book your stay at Novotel York Centre now.

Important information:

Please note that the pool is available from 07:00 to 22:00 and is subject to availability. Please contact the property in advance to check the availability of the pool.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 17 per day.

Location

Guest Reviews

8.3
Based on 7120 reviews
Cleanliness: 8.1
Service: 8.6
Location: 8.4
Room Quality: 8
Amenities: 8.3
Value for Money: 7.9
Food and Beverage: 8.7
Overall Experience: 8.4
V
VIrginie • solo_traveller • gb
10
Great hotel.
Pros:

The cleanliness of the rooms and bathrooms.
The breakfast was good. There were always enough people at reception.

Cons:

.the breakfast is quite pricey.

2026-05-30 • via Nuitee
L
Luke • couple • gb
8
2026-05-30 • via Nuitee
A
Ali Khurram • solo_traveller • gb
5
2026-05-29 • via Nuitee
G
Geoff • solo_traveller • gb
10
2026-05-29 • via Nuitee
T
Tetiana • solo_traveller • ua
10
Pros:

Friendly people, big clean rooms, nice spa center

2026-05-29 • via Nuitee
D
david • family_with_children • gb
10
Relaxing quiet homely
Pros:

Had a fantastic stay all the staff friendly and helpful
Room was excellent

Cons:

Nothing

2026-05-29 • via Nuitee
Y
Yvonne • family_with_children • gb
10
2026-05-29 • via Nuitee
A
Alexander • solo_traveller • gb
7
Pros:

צוות מאוד נעים, כולל צוות בארוחות בוקר..
המיקום בסדר ,רוב הדברים במרחק הליכה של 10 דקות מינימום..
יש חניה במלון תשלום (עיר כמעט בלי חניות..)

Cons:

המלון יחסית ישן, השיפוץ יפה אך חלקי. .סדין למיטת נער/ה היה בלי גומיות אז ברור שבסוף ישנים על השפה ללא סדין....
אין מסעדות טוסות מסביב ,.

2026-05-29 • via Nuitee
C
Clare • couple • gb
8
Pros:

Car park included EV chargers though you couldn’t reserve them. Only a few mins walk into town centre.

Cons:

Expensive to park.

2026-05-29 • via Nuitee
R
Roy • solo_traveller • gb
10
2026-05-29 • via Nuitee
S
Sarah • solo_traveller • gb
8
Served well half term treat
Pros:

Location not central but very accessible for easy access to central York.pleasant rear view.Most staff were very pleasant,helpful and knowledgeable Lovely fragrance in reception area.

Cons:

No problems.Good fan in room during high seasonal temperatures

2026-05-28 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-05-28 • via Nuitee
P
Penny • family_with_children • gb
9
Comfortable, relaxing and fun
Pros:

Really liked the swimming pool and bar

Cons:

Bathroom - quite small and screen very leaky

2026-05-28 • via Nuitee
W
Wendy • solo_traveller • gb
10
Unbelievable
Pros:

Ended up being Guest of the day and got an upgrade. Amazing

2026-05-28 • via Nuitee
S
Sharanjit • family_with_children • gb
8
2026-05-27 • via Nuitee
A
Anastasiia • family_with_children • gb
9
2026-05-27 • via Nuitee
D
Declan • couple • gb
10
2026-05-26 • via Nuitee
A
Alan • couple • gb
4
Ok but very disappointed in 'superior' room
Pros:

location

Cons:

room was very basic to be named 'superior' . stains on carpets , smelt very bad in room upon entering, paid a bit more wanting better that basic travellodge but no difference

2026-05-26 • via Nuitee
J
julie • family_with_children • gb
10
We had a lovely stay
Pros:

Breakfast was really good plenty of selection

2026-05-26 • via Nuitee
P
paul • solo_traveller • gb
8
2026-05-26 • via Nuitee