La Casa de la Marquesa

Hotels
8.5 (206 reviews)
Madero 41 Centro , Querétaro , mx

Free

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Laundry
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Beautiful accommodation
Great historic building
Friendly staff
Cons:
Badly managed
Poor food service
Lack of amenities

Categories

Cleanliness
8
Maintenance required, poorly managed.
Service
9
Many staff are friendly, but some are uninformed.
Location
9.5
Great historic building, excellent location.
Room Quality
9
Beautiful accommodation with history.
Amenities
8
Lacks finer details like drinking water in the rooms.
Value for Money
9.5
Promising experience but marred by management issues.
Food and Beverage
6.5
Restaurant service was very bad, coffee was cold.
Overall Experience
8.5
Lovely hotel with serious management issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:46

Property Description

Luxurious Suite-Style Accommodations
Indulge in the charm of antiques from around the globe in our spacious suites with wooden floors, plush bedding, and lavish bathrobes.

Relaxing In-Room Massage
After a day of exploration in Queretaro, unwind with a soothing in-room massage, ensuring a restful and rejuvenating stay at La Casa.

Convenient Historic Location
Immerse yourself in the beauty of Queretaro's monuments and Latin American-style architecture, all within easy reach from Las La Casa de la Marquesa.

Experience luxury, relaxation, and history all in one place. Book your stay at La Casa now for an unforgettable getaway.

Important information:

Please note that ground-floor rooms are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

Location

Guest Reviews

8.5
Based on 206 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 9
Amenities: 8
Value for Money: 9.5
Food and Beverage: 6.5
Overall Experience: 8.5
I
Ivan couple us
8
I recommend as it was centric.
Pros:

The location is great if you are looking to stay in the historic district. This place has not parking but there is 24 hrs public parking around the corner.

Cons:

As the house is old, the room has this particular smell to older residents.

2026-06-21 via Nuitee
B
Bill solo_traveller us
10
Did dent want to leave, it was like a fairytale…
Pros:

Historical amazing and stunning hotel!

Cons:

Everything was perfect!

2026-06-07 via Nuitee
9
996jeneem Friends getaway Orlando, Florida
10
A magnificent hotel filled with history and charm
Pros:

The most beautiful hotel! Great location, friendly staff, great restaurant! You wake up to the piano music calling you to breakfast - magical….my room - the presidential suite was like a fairy tale…

2026-06-04 via Tripadvisor
M
Margaret couple us
10
So happy with La Marquesa. What a special place.
Pros:

History, location, comfort, ambiance. It was exactly what we had hoped. We had one of the suites and it was stunning.

Cons:

Nothing

2026-05-28 via Nuitee
W
Warren couple us
9
Pros:

the hotel is a landmark destination for tourists to visit and we got to stay there

2026-05-27 via Nuitee
P
Philip solo_traveller us
10
2026-05-26 via Nuitee
V
Voyage01308430622 Couples North Vancouver, British Columbia
10
Historical hotel in the heart of the old town
Pros:

My wife and I stayed here for five nights and thoroughly enjoyed our stay. The included breakfast was excellent. All of the staff were very helpful and made our stay very special. The piano player was charming and played all of our requests. Our room was stunning. Best room I've ever stayed in, spacious comfortable, and very quiet. I read the reviews before I came here and I would recommend this beautiful historically important hotel to anyone.

2026-05-09 via Tripadvisor
K
karenmM3280CZ Friends getaway San Jose del Cabo, Los Cabos, Baja California
10
Elegant and Grand Hotel
Pros:

What an elegant and luxurious experience! We booked a deluxe room in the corner that was palatial. The whole hotel exudes grand historical architecture! I felt like I was living with all the current day luxuries in the 18th century! It's location was both convenient and central to the shops. Love the room keys and locks. The staff were delightful and attentive! Will definitely return!

2026-05-03 via Tripadvisor
P
Patricia couple us
10
Beautiful hotel built in 1750. Stayed in the Presidential suite. I. The Presidential Suite and it was gorgeous and had a
Pros:

Historic building. Convenient location, walkable to all in Centro.

Cons:

Nothing

2026-05-03 via Nuitee
P
P3807APstacys Friends getaway
10
Awesome
Pros:

Great location to central! Beautiful historical hotel. If the walls could talk. Awesome service.

2026-05-01 via Tripadvisor
B
Buddycain Friends getaway Edmonton, Alberta
10
Heart of Historic Area Queretero
Pros:

Very nice old hotel in the heart of downtown Queretero. Service was good and beds comfortable. Would recommend.

2026-05-01 via Tripadvisor
D
Debra solo_traveller us
9
A lovely place to stay while in Queratero.
Pros:

Beautiful historic building in the old center of town. Churches, restaurants and bars all within walking distance. Quiet surroundings at night and air conditioned rooms.

Cons:

The hot water took a long time to reach the room but the staff was very kind and helped resolve the issue

2026-04-22 via Nuitee
G
Gerardus solo_traveller nl
9
Cons:

The Shower

2026-04-21 via Nuitee
A
Alexis solo_traveller us
8
Legendary, gorgeous property, but third floor small room needs work, abd listing needs to be more clear.
Pros:

This is a review for the small room on the third floor- I think it’s called Santa Maria?
Absolutely beautiful and iconic hotel..really special to stay in such a historical place surrounded by the incredible Baroque architecture..The bed comfortable, bathtub was nice to have, breakfast was excellent. The staff was amazing as they compensated me for an uncomfortable room.

Cons:

When I booked the room, the listing clearly stated “ air conditioning” and “ breakfast included” .. this is what I saw when scrolling through available listings in Queretaro.. I clicked on it and decided to treat myself to such a special stay. When I arrived, I saw the air conditioning controls on the wall then I went out. I came back around 9pm and went to turn on the air, but it didn’t work. The room was sweltering. There were only two tiny windows that opened onto an adjacent rooftop. I turned on the fan but it made a horrible screeching noise. There was no phone in the room so I had to go all the way down to reception. I was given a new fan and told that “ this is the only room at the hotel that does not have air conditioning” .. It was very hard to sleep. The next morning, when I went down to breakfast, they said “ breakfast is not included with your room”..But they gave me the free breakfast fast anyway to compensate for the uncomfortable room. For $150 USD a night, in such a legendary location, why wouldn’t the property include breakfast in every room? Why just the “ presidential suites”, and why isn’t this clearly stated in the listing?

2026-04-20 via Nuitee
D
Donald solo_traveller ca
9
Pros:

Beautiful historical hotel. Large, well-appointed rooms. Comfortable beds. Lovely lobby.

Cons:

It would be nice if breakfast were included.

2026-04-18 via Nuitee
B
Barbara extended_group mx
10
Pros:

Everything

Cons:

Nothing

2026-04-17 via Nuitee
C
Christoph solo_traveller de
10
2026-04-08 via Nuitee
I
Ivan couple mx
10
2026-04-05 via Nuitee
T
travelmlg Family San Diego, California
2
Horrible!!! shower full of hair, mold, and mildew
Pros:

Horrible. Shower drain was slow and I pulled out a wad of black hair (I'm blonde!). Told the front desk clerk and even showed him the photos I took (see photos!) He did nothing. The next day there was NO water coming out of the shower. We had to walk across the hotel to a different room to shower. I barely had any water. The water stopped altogether when he was mid-shower. I never complain, but that was the last straw. Spoke to a manager before I had to rush off to dinner. I received an email at 10 p.m. after I was in bed saying that I could change rooms if I wanted. I spoke to a manager the next day. She said that she had contacted the director of the hotel but hadn't heard back. I prepaid 3 nights at the hotel, and they never did anything. If you're curious about the historic proberty, go, look around, maybe enjoy a meh breakfast with beautiful piano music. But do not stay here. Go to Doña Urraca for US$10 more a night.

2026-04-02 via Tripadvisor
C
CARLOS RICARDO couple mx
9
Pros:

Muy bien

Cons:

control de tv mas amigable, resultó ser bastante complicado

2026-03-28 via Nuitee