Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise issues
Outdated rooms
Limited parking flexibility

Categories

Cleanliness
8.36
General comments indicate the hotel is clean, though some reviews mention issues with soundproofing.
Service
9.53
Reviews highlight attentive and friendly staff, with many mentioning helpfulness.
Location
9.37
Guests appreciate the convenient location, close to transport and major attractions.
Room Quality
8.32
Some rooms are noted as small or in need of modernization, but generally comfortable.
Amenities
8.85
Amenities such as the spa and fitness options are available, but some guests did not use them.
Value for Money
8.31
Overall good value considering the location and amenities, but some felt prices were slightly high.
Food and Beverage
8.86
Breakfast received positive feedback, although there are some complaints about availability late in the morning.
Overall Experience
8.83
General sentiment is positive with guests enjoying their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:13

Property Description

Historic Building & Convenient Location
Best Western Plus Hotel Genova is housed in a historic building near Via Roma and a stone's throw from Turin's Porta Nova Train Station, offering convenience and charm.

Modern Amenities & Comfort
Each air-conditioned room features a flat-screen TV, free Wi-Fi, and a complimentary bottle of mineral water. Guests can enjoy Sky Vision Gold satellite channels, a tea/coffee maker, and a well-equipped private bathroom for ultimate comfort.

Luxurious Spa & Dining Options
Indulge in the buffet-style breakfast with a variety of options, or grab a drink at the 24-hour coffee bar. For relaxation, guests can access the spa with a sauna, hot tub, and massage room for a truly pampering experience.

Book now to experience a perfect blend of history, comfort, and luxury at Best Western Plus Hotel Genova.

Important information:

Please note the spa is available for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 2 per hour.

Location

Guest Reviews

8.8
Based on 2905 reviews
Cleanliness: 8.36
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
G
Gilles solo_traveller fr
10
Pros:

Topissime !⁷

Cons:

NA

2026-06-13 via Nuitee
D
Dell'orco solo_traveller it
7
2026-06-11 via Nuitee
L
Lebreton solo_traveller fr
10
Pros:

Accueil, chambre, petit déjeuner

Cons:

La baignoire n'était pas pleinement fonctionnelle.
Proximité avec le métro

2026-06-11 via Nuitee
S
Salvatore solo_traveller it
8
2026-06-10 via Nuitee
A
Andrea couple it
10
2026-06-09 via Nuitee
C
Conor solo_traveller ie
9
2026-06-08 via Nuitee
G
Giuseppe extended_group it
9
Soggiorno di lavoro molto piacevole in struttura centralissima con servizi top. La colazione rappres
Pros:

Posizione struttura molto centrale, fronte stazione. Colazione ricca con ampissima scelta. Servizi top

2026-06-08 via Nuitee
H
Herman solo_traveller us
9
2026-06-08 via Nuitee
J
Junwei solo_traveller it
10
Pros:

1 房间很温馨干净,非常有意大利特色
2 设备齐全良好
3 服务热情,免费寄存
4 交通便利,出门就是车站

2026-06-08 via Nuitee
C
Christian couple fr
9
À refaire
Pros:

L’emplacement

Cons:

Le parking excentré

2026-06-07 via Nuitee
F
FEDERICA family_with_children it
9
Pros:

Tutto molto bene... Personale molto disponibile... Un grazie a Leonardo reception...

2026-06-07 via Nuitee
T
TERESA MARIA couple it
10
Relax, comodità e gentilezza dello staff alberghiero
Pros:

Accogliente , nuova , pulita , staff veramente gentile

Cons:

Nulla

2026-06-07 via Nuitee
P
Pinna solo_traveller it
10
Pros:

Buonissima posizione, ottimo personale e camera singola al di sopra delle aspettative per pulizia, confort e eleganza

2026-06-05 via Nuitee
C
Claudio solo_traveller it
9
Soggiorno di lavoro e di svago Torino splendida
Pros:

Tutto è andato secondo le mie aspettative

Cons:

Tutto OK

2026-06-05 via Nuitee
R
Rey extended_group it
8
2026-06-04 via Nuitee
M
Marco solo_traveller it
10
2026-06-04 via Nuitee
F
federico family_with_children it
8
buon hotel, ma con alcuni punti da migliorare! ;)
Pros:

ottima posizione, camere di buon livello e pulite, personale gentilissimo e molto disponibile; piccola palestra ma fornita; spa non provata

Cons:

aria condizionata nelle camere molto vecchia e rumorosa, quasi impossibile dormirci ; con il caldo di notte bisogna quindi aprire le finestre; stanze non insonorizzate bene; colazione con prodotti di media qualità e poca variabilità

2026-06-03 via Nuitee
T
Terence solo_traveller gb
10
2026-06-03 via Nuitee
W
William solo_traveller it
10
Pros:

Davvero tutto perfetto, colazione e stanza impeccabili. Staff incredibile e super disponibile, vicino alla stazione porta nuova

Cons:

Nulla

2026-06-02 via Nuitee
A
Andriy solo_traveller pl
10
Pros:

Great location, comfortable rooms, professional service!

Cons:

-

2026-06-02 via Nuitee