Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise issues
Outdated rooms
Limited parking flexibility

Categories

Cleanliness
8.36
General comments indicate the hotel is clean, though some reviews mention issues with soundproofing.
Service
9.53
Reviews highlight attentive and friendly staff, with many mentioning helpfulness.
Location
9.37
Guests appreciate the convenient location, close to transport and major attractions.
Room Quality
8.32
Some rooms are noted as small or in need of modernization, but generally comfortable.
Amenities
8.85
Amenities such as the spa and fitness options are available, but some guests did not use them.
Value for Money
8.31
Overall good value considering the location and amenities, but some felt prices were slightly high.
Food and Beverage
8.86
Breakfast received positive feedback, although there are some complaints about availability late in the morning.
Overall Experience
8.83
General sentiment is positive with guests enjoying their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:13

Property Description

Historic Building & Convenient Location
Best Western Plus Hotel Genova is housed in a historic building near Via Roma and a stone's throw from Turin's Porta Nova Train Station, offering convenience and charm.

Modern Amenities & Comfort
Each air-conditioned room features a flat-screen TV, free Wi-Fi, and a complimentary bottle of mineral water. Guests can enjoy Sky Vision Gold satellite channels, a tea/coffee maker, and a well-equipped private bathroom for ultimate comfort.

Luxurious Spa & Dining Options
Indulge in the buffet-style breakfast with a variety of options, or grab a drink at the 24-hour coffee bar. For relaxation, guests can access the spa with a sauna, hot tub, and massage room for a truly pampering experience.

Book now to experience a perfect blend of history, comfort, and luxury at Best Western Plus Hotel Genova.

Important information:

Please note the spa is available for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Location

Guest Reviews

8.8
Based on 3080 reviews
Cleanliness: 8.36
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
F
Florence • family_with_children • fr
8
une seule nuit. Trop court pour juger
Pros:

Personnel sympathique et prix abordable

Cons:

le parking est vraiment trop cher !

2026-08-29 • via Nuitee
N
Nadine • family_with_children • fr
8
idéal pour découvrir la ville quelques jours
Pros:

La facilité d'accès au SPA est un plus, ainsi que le métro et les bus devant l'hôtel. Tous les principaux monuments sont à 1/2h de marche, nous n'avons pris le bus que pour le musée lavazza

Cons:

Le manque de lunimosité de la chambre (1er étage)

2026-08-29 • via Nuitee
N
Nadine • family_with_children • fr
8
2026-08-29 • via Nuitee
D
Donato • solo_traveller • it
10
2026-08-28 • via Nuitee
N
Nouguier • solo_traveller • fr
10
Pros:

La qualité de la literie
L'emplacement
La gentillesse du personnel

Cons:

Rien

2026-08-28 • via Nuitee
S
simone • family_with_children • it
8
2026-08-28 • via Nuitee
A
Anna Maria • solo_traveller • ca
8
Pros:

Chambre belle propre.Hôtel situé juste en face de la gare. Le personnel de jour était souriant et avenant.

Cons:

Le personnel de nuit avait l'air de mauvaise humeur

2026-08-28 • via Nuitee
D
Danielle • solo_traveller • fr
8
Pros:

Le personnel très serviable
La proximité
Le bon rapport qualité prix
J espère pouvoir profiter du spa une autrefois

Cons:

Le seul bémol probleme de mauvaise insonorisation. On entend les clients de la chambre d a côté. Dans les chambres côté rue Sacchi on entend le tram passé et on sent que ca vibre. Un soir il y a eu du bruit une sorte de bruit de machine jusqu a 2h du matin ce n était pas la clim car j ai demandé a l arrêter peut être des travaux.
Mais je reviendrais quand même en demandent une chambre en étage et de l autre cote

2026-08-28 • via Nuitee
C
Carla Abenante • solo_traveller • it
10
Pros:

Tutto

Cons:

Nulla

2026-08-27 • via Nuitee
V
Victor • solo_traveller • es
9
2026-08-26 • via Nuitee
V
Victor • solo_traveller • es
9
2026-08-26 • via Nuitee
A
Angelo • couple • it
8
Pros:

Direi tutto

2026-08-26 • via Nuitee
N
Nava • solo_traveller • it
9
2026-08-26 • via Nuitee
F
Francine • couple • ch
9
Pros:

Rapport qualité-prix de la chambre incroyable. Petit déjeuner très varié et très bon. Personnel très sympathique et souriant.

2026-08-25 • via Nuitee
G
Giuliana • couple • ch
10
2026-08-25 • via Nuitee
T
TATIANA • solo_traveller • il
10
Pros:

Конечно! 🌹 Я бы перевела не буквально, а так, чтобы отзыв звучал естественно и тепло по-английски, сохранив твои эмоции:

I highly recommend this hotel! It has an excellent location very close to the railway station, yet the rooms are quiet, comfortable and cozy.

The hotel is also conveniently located near a metro station, as well as bus and tram stops. What I especially loved is that you can easily walk to Turin’s historic city centre in about 10 minutes at a relaxed pace.

The location is perfect for evening walks through Turin’s beautiful squares, as well as for shopping under the city’s elegant arcades, surrounded by famous boutiques. There is also a supermarket nearby where you can buy groceries and household appliances.

The hotel staff are very friendly and welcoming. The housekeeping is quick and excellent, and the rooms are kept very clean.

Breakfast is filling and quite varied, especially considering Italian breakfast traditions.

The hotel’s interior exceeded all my expectations. There are many beautiful paintings and sculptures, which give the hotel a very special atmosphere.

I will definitely come back here again — and probably more than once. I am absolutely sure of it! 💯🙏💕🌹🥂🥳

2026-08-25 • via Nuitee
P
Peter • extended_group • gb
9
Fabulous traditional hotel with great breakfast
Pros:

Had a great stay in a traditional style hotel, very close to the centre of Turin. Breakfast was particularly good and staff fantastic.

Cons:

Just be aware it’s in the centre of Turin not in Genova!!!

2026-08-25 • via Nuitee
K
KATUYSHA • solo_traveller • bg
10
Отличен
Pros:

Изключително чисто, вкусна закуска, непосредствено до жп гарата. Любезен персонал. Нищо не ни липсваше.

Cons:

Няма такова нещо

2026-08-24 • via Nuitee
M
Michael • solo_traveller • it
7
Pros:

Das Badezimmer war äußerst großzügig und sauber.

Cons:

Unser Zimmer war zum Innenhof mit einer Terrasse, auf die Terrasse konnte man nicht gehen aufgrund durch des Geländers, was auch kein Problem war. Das Zimmer war äußerst dunkel, kaum bis kein Tageslicht. Dieser Umstand war sehr negativ, das Zimmer hätte größer sein können, das Badezimmer hingegen war äußerst großzügig. Vielleicht besseres Licht beim Badezimmerspiegel und wie in den meisten Hotelbädern einfach mehr Hacken an unterschiedlichen Stellen um die verschiedenen Handtücher aufzuhängen.
Hacken Duschhandtuch.
Hacken Gesichtshandtuch Waschlappen

2026-08-24 • via Nuitee
M
MARIE • family_with_children • fr
10
Un hôtel agréable où l’on a qu’une envie c’est d’y revenir
Pros:

L’emplacement
La chambre parfaite propre

Cons:

Rien qui puisse être signalé

2026-08-24 • via Nuitee