Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good breakfast
Cons:
Noise issues
Outdated rooms
Limited parking flexibility

Categories

Cleanliness
8.36
General comments indicate the hotel is clean, though some reviews mention issues with soundproofing.
Service
9.53
Reviews highlight attentive and friendly staff, with many mentioning helpfulness.
Location
9.37
Guests appreciate the convenient location, close to transport and major attractions.
Room Quality
8.32
Some rooms are noted as small or in need of modernization, but generally comfortable.
Amenities
8.85
Amenities such as the spa and fitness options are available, but some guests did not use them.
Value for Money
8.31
Overall good value considering the location and amenities, but some felt prices were slightly high.
Food and Beverage
8.86
Breakfast received positive feedback, although there are some complaints about availability late in the morning.
Overall Experience
8.83
General sentiment is positive with guests enjoying their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:13

Property Description

Historic Building & Convenient Location
Best Western Plus Hotel Genova is housed in a historic building near Via Roma and a stone's throw from Turin's Porta Nova Train Station, offering convenience and charm.

Modern Amenities & Comfort
Each air-conditioned room features a flat-screen TV, free Wi-Fi, and a complimentary bottle of mineral water. Guests can enjoy Sky Vision Gold satellite channels, a tea/coffee maker, and a well-equipped private bathroom for ultimate comfort.

Luxurious Spa & Dining Options
Indulge in the buffet-style breakfast with a variety of options, or grab a drink at the 24-hour coffee bar. For relaxation, guests can access the spa with a sauna, hot tub, and massage room for a truly pampering experience.

Book now to experience a perfect blend of history, comfort, and luxury at Best Western Plus Hotel Genova.

Important information:

Please note the spa is available for an extra fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 2 per hour.

Location

Guest Reviews

8.8
Based on 2920 reviews
Cleanliness: 8.36
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 8.86
Overall Experience: 8.83
Y
YuliyaBG • solo_traveller • bg
8
Торино
Pros:

Хареса ми местоположението до Порта Нова и централната част на Торино.Наблизо имаше много заведения и магазини.В сградата на гарата също има всякакви магазини и голям супермаркет.Много удобни легла.Стаята ни беше готова сутринта при пристигането,много преди часа за настаняване,което беше голямо удобство

Cons:

Климатикът в стаята беше много слаб, а времето беше горещо 38 градуса.Въпреки,че го нагласихме на ниска темпеатура ,не се усещаше.

2026-07-03 • via Nuitee
H
Hermann • couple • at
9
2026-07-01 • via Nuitee
D
Dr. Claudia-Alexandra • solo_traveller • de
10
Perfekt für einen Städtetrip, der Bahnhof Porta Nuova direkt gegenüber, ruhige Zimmer!
Pros:

Das Zimmer war sehr groß und sehr ruhig, die Klima-Anlage hat das Zimmer auch angenehm gekühlt, wenn man nicht auf dem Zimmer war. Zudem konnte ich schon am Vormittag das Zimmer beziehen, was bei der Hitze im Juni großartig war, um sich frisch zu machen und sehr gut in den Tag zu starten!

Das Personal war sehr zügig beim check in und sehr freundlich, alles sehr unkompliziert. Das Hotel liegt sehr praktisch am Bahnhof - ich bin an einem Tag nach Mailand gefahren und konnte ganz bequem zum Bahnhof in nur 2 Minuten. Dort gibt es auch einen Supermarkt, sehr praktisch! In der Minibar konnte ich perfekt meine Coke Zero kühlen für den Abend.
Am Tag der Abreise konnte ich ohne Probleme mein Gepäck noch ein paar Stunden aufbewahren.

Uneingeschränkt zu empfehlen!

2026-07-01 • via Nuitee
M
Marina • solo_traveller • ch
6
Pros:

La decoration et le calme.
Les chambres sont certes petites, mais bien isolé, climatisées, confortables et très propre.
Pas de problème au niveau Sanitaire, ce qui arrive souvent en Italie

Cons:

Certains personnels (pas tous) étaient moqueurs, et à ces moments là, je n'ai pas ressenti de la bienveillance et cela m'a mise mal à l'aise, notamment pour circuler dans l'hôtel où poser des questions.

Le reste du personnels étaient globalement très bienveillant accueillant et chaleureux.

2026-06-30 • via Nuitee
A
antonella • extended_group • it
10
Cons:

Posizione

2026-06-29 • via Nuitee
I
Ivan • family_with_children • es
9
Pros:

Habitación amplia, cómoda y muy limpia.

Cons:

Nada

2026-06-29 • via Nuitee
A
Angelo • couple • it
8
2026-06-29 • via Nuitee
A
Ausra • solo_traveller • lt
10
2026-06-29 • via Nuitee
M
Mariam • solo_traveller • it
8
Pros:

Molto elegante e pulita

Cons:

Stanza estremamente piccola

2026-06-28 • via Nuitee
E
Egon • extended_group • at
8
Ein perfektes Hotel gleich neben dem Bahnhof Porta Nuova mit äußerst freundlichem Personal
Pros:

Zu Fuß in kurzer Entfernung ins Zentrum von Turin. Sehr freundliches Personal. Busparkplatz direkt vor dem Hotel

2026-06-23 • via Nuitee
N
NOELIA • solo_traveller • it
10
2026-06-19 • via Nuitee
B
Bettina • solo_traveller • ch
10
Classic hotel in great location
Pros:

The style! It is a classic hotel, but very well cared for and very clean. The bed was very comfortable and the breakfast was amazing with a great choice. The location is amazing, old town, public transport and train station in front of the door.

2026-06-16 • via Nuitee
G
Gilles • solo_traveller • fr
10
Pros:

Topissime !⁷

Cons:

NA

2026-06-13 • via Nuitee
D
Dell'orco • solo_traveller • it
7
2026-06-11 • via Nuitee
L
Lebreton • solo_traveller • fr
10
Pros:

Accueil, chambre, petit déjeuner

Cons:

La baignoire n'était pas pleinement fonctionnelle.
Proximité avec le métro

2026-06-11 • via Nuitee
S
Salvatore • solo_traveller • it
8
2026-06-10 • via Nuitee
A
Andrea • couple • it
10
2026-06-09 • via Nuitee
C
Conor • solo_traveller • ie
9
2026-06-08 • via Nuitee
G
Giuseppe • extended_group • it
9
Soggiorno di lavoro molto piacevole in struttura centralissima con servizi top. La colazione rappres
Pros:

Posizione struttura molto centrale, fronte stazione. Colazione ricca con ampissima scelta. Servizi top

2026-06-08 • via Nuitee
H
Herman • solo_traveller • us
9
2026-06-08 • via Nuitee