Best Western Plus Hotel Elixir Grasse

Hotels
•
Best Western Plus
8.4 (114 reviews)
Rue Martine Carol, Grasse, Alpes-Maritimes, 6130 , Grasse , FR

Pets allowed

Facilities

Elevator
Shopping on site
Conference space
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Express check-out
Full-service spa
Smoke-free property
See all facilities

Review Highlights

Pros:
Comfortable beds
Good breakfast
Nice pool and parking included
Good value for money compared with city hotels
Convenient for road trips/day trips
Cons:
Cigarette and strong bathroom odours reported
Rooms often small and sometimes dated
Inconsistent or inattentive service for some guests
Spa/jacuzzi charged extra and limited restaurant menu
Occasional missed room cleaning and payment handling issues

Categories

Cleanliness
7.8
Multiple guests reported cigarette and strong bathroom odours that spread into rooms; one missed room cleaning reported. Cleanliness is below expectations in some stays.
Service
8
Service is mixed: several mentions of friendly and very helpful staff but also reports of inattentive or only moderately pleasant personnel and inconsistent handling of bookings/refunds.
Location
8.9
Location is peripheral (far from town centre) but convenient for driving/day trips, with easy access to nearby towns and on-site parking; some guests liked proximity to sights and local eateries.
Room Quality
7.7
Rooms are often described as small and sometimes dated, though beds and basics (fridge, parking) were appreciated; some rooms had unpleasant smells and tight layouts.
Amenities
9
Good pool and parking; spa/sauna/jacuzzi available but often charged extra (not always included) which disappointed some guests — overall amenities are a strong point but with caveats on access/cost.
Value for Money
8.8
Many guests highlighted good value compared with staying in major cities and praised the price-quality ratio despite some extra charges for spa services and occasional shortcomings.
Food and Beverage
8.3
Breakfast is frequently praised as very good, but dinner/restaurant offerings were described as limited or mediocre by some guests; overall F&B is positive for breakfast, mixed for dinner.
Overall Experience
8.7
Overall impressions are largely positive with many satisfied guests and repeat Best Western customers, though some experienced disappointments (cleanliness, small rooms, inconsistent service).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Spa Experience
Indulge in relaxation at the full-service spa, outdoor pool, and sauna.

Gourmet Dining and More
Savor delicious meals at the restaurant, enjoy room service, and unwind at the bar/lounge.

Top-notch Amenities and Services
Benefit from free Wi-Fi, concierge assistance, on-site shopping, and event spaces.

Immerse yourself in luxury at Best Western Plus Hotel Elixir Grasse. Experience a blend of comfort and sophistication, just a short drive from popular attractions. Book now for a memorable stay.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to September.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for lunch

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.4
Based on 114 reviews
Cleanliness: 7.8
Service: 8
Location: 8.9
Room Quality: 7.7
Amenities: 9
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 8.7
L
Lahcen
8
Pros:

La qualité des séjours que j'ai pu faire auparavant chez Best western sont appréciables,pour cette fois-ci ce qui a été décevant lors de ce séjour a été un souci avec une demande de réservation du jacuzzi qui a été facturé le 1er jour mais le lendemain matin une autre personne m'a dit pas possible d'y aller car besoin d'une maintenance dessus, chose qui a été l'après-midi démenti par la même personne du personnel qui avait validé la réservation la veille. Après cette incompréhension je suis en attente du remboursement qui devrait être fait normalement semaine prochaine. Souci aussi avec fer à repasser dont je n'ai pas pu bénéficier après avoir insisté à plusieurs reprises la journée pour en avoir un mais pas de disponible car déjà dans d'autres chambres.
En dehors de ça le petit-déjeuner très bien comme d'habitude ainsi que le lit confortable.

2025-10-12 • via Nuitee
G
Gérard • partner
10
Pros:

L’hôtel est situé en périphérie de la ville, assez loin du centre, il faut mieux utiliser la voiture pour s’y rendre. La chambre sentait la fumée de cigarette, dommage.
Par ailleurs la chambre, confortable ne permettait pas de se croiser devant les lits.
Pas certain que le statut des 4 étoiles soit au rendez-vous.

2025-10-12 • via Nuitee
F
Francisco j
10
Pros:

Empleados No amigables Ni atentos

2025-10-08 • via Nuitee
M
Michael
8
Pros:

Alles soweit gut bis sehr gut

2025-10-04 • via Nuitee
L
Laura
6
Pros:

Clean room. Poor dining.

2025-10-03 • via Nuitee
J
JEAN LOUIS
8
Pros:

9/10

2025-09-26 • via Nuitee
K
Kenneth • partner
10
Pros:

Lovely place to stay while in France. Quite convenient - my wife and i were on a get away to the south of France and chose this location because it was in between major cities and easy for day trips to Nice, Cannes, Menton and a lot cheaper than staying in the major cities. Grasse is also a very beautiful town, about a 25 min walk away up the hill from the hotel. There is a pizzeria less than 5 min walk away from the hotel with amazing pizza, and be sure to check out the Cambodian food truck abit further downhill (10 min walk). Highly recommended.

2025-09-18 • via Nuitee
G
Giuseppe • partner
8
Pros:

Camera con affaccio piacevole sulla piscina. Il letto era comodo e il piccolo frigorifero in camera utile. Molto comodo anche il parcheggio incluso nel soggiorno. Tuttavia, considerando il costo della camera, sarebbe stato apprezzabile avere la colazione incusa.

2025-09-02 • via Nuitee
V
Verified traveler
6
Pros:

Jolie Hôtel, assez confortable. Niveau service peu mieux faire. Sauna et Jacuzzi non inclus (20€ pour 30 min) où d’autres hôtels de même standing le propose gratuitement. Personnel moyennement agréable.

2025-08-22 • via Nuitee
H
Hilit • family
10
Pros:

We had a great time

2025-08-18 • via Nuitee
J
julie • family
10
Pros:

Hotel #1 sur toute la ligne. Belle piscine en prime. Tres bon rapport qualité/prix!

2025-07-03 • via Nuitee
G
GUY
10
Séjour d'une nuit
Pros:

Nous n'avons passé qu'une nuit dans cet hôtel. Nous en sommes pleinement satisfait. Parfait

2025-06-22 • via Nuitee
K
Kaiwan • friends
6
Pros:

The hotel is OK

2025-06-06 • via Nuitee
H
Hostettler
10
Pros:

Séjour tres agréable avec un personnel tres aimable. Tres bon buffet de petit déjeuner. Petit bémol, une carte au restaurant un peu restrinte, plus de choix serait agréable.

2025-04-23 • via Nuitee
C
Christin
10
Pros:

Accueille parfaite , chambre au top , je conseille fortement

2025-02-16 • via Nuitee
V
Verified traveler
6
3, inte 4, stjärnor.
Pros:

Mer 3-stjärnigt än 4-stjärnigt. Medioker frukost, missade städning av rum en dag, mycket tråkig meny och mat på restaurangen middagstid. Väldigt små rum. Tyvärr en besvikelse. Vissa i personalen var mycket trevliga, andra ganska ointresserade av oss gäster.

2025-02-08 • via Nuitee
A
Aaron • partner
8
Pros:

Tiny hotel room but had everything we needed.

2025-02-03 • via Nuitee
H
Hajrudin
10
Pros:

Good

2025-01-01 • via Nuitee
L
Lasse
8
Udmærket hotel
Pros:

Hotellet var fint til en enkelt nat. Det lå lidt langt ude og værelset var småt og gammelt, men rent

2024-10-14 • via Nuitee
D
Didier
4
tres forte odeur dans la sdb qui se propagé dans l
Pros:

tres forte odeur dans la sdb qui se propagé dans la chambre+paiement de la taxe a l'arrivée en espèce et l'hotesse non la redemandée au depart pas serieux

2024-10-07 • via Nuitee