Mercure Paris Val de Fontenay

Hotels
Mercure
8.5 (1241 reviews)
Avenue Des Olympiades , Fontenay-sous-Bois , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Lack of parking

Categories

Cleanliness
7.09
Multiple mentions of poor cleanliness, with specific complaints about dirty bathrooms and carpets.
Service
9.56
Generally positive experiences highlighted, though some service aspects were critiqued.
Location
10
Multiple positive comments about the convenient location between Disneyland and the city.
Room Quality
8.6
Some positives acknowledged, but issues with noise and room quality discussed.
Amenities
9.05
The bar concept received positive feedback, but parking availability was an issue.
Value for Money
7.58
Concerns raised about pricing not matching service quality, especially with breakfast costs.
Food and Beverage
6.54
Notable dissatisfaction with the breakfast service and selection.
Overall Experience
9.59
Mixed feelings, but overall a reasonable experience highlighted by some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:15

Property Description

Luxurious and Convenient Accommodation
Experience elegance and modernity at Mercure Paris Val de Fontenay. Our spacious, air-conditioned rooms offer comfort and style, with options for non-smoking and accessible rooms.

Ideal Location for Exploring
Conveniently located near the RER A train station, guests can easily access Paris city center in 15 minutes or Gare de Lyon in just 10 minutes. For a magical adventure, Disneyland® Paris is less than 30 minutes away.

Accessibility and Comfort Combined
With a focus on inclusivity, our hotel offers adapted rooms for guests with disabilities, ensuring a comfortable stay for all.

Book now and indulge in a perfect blend of luxury and accessibility at Mercure Paris Val de Fontenay.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.

The restaurant is closed from Friday evening to Sunday evening. Room service is still available.

Please note the hotel offers a range of room-service catering

The terrace bar service is open until 10:30 p.m. every day.

Please note that children under 12 can enjoy breakfast for free provided the adult accompanying person consumes breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CDG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1241 reviews
Cleanliness: 7.09
Service: 9.56
Location: 10
Room Quality: 8.6
Amenities: 9.05
Value for Money: 7.58
Food and Beverage: 6.54
Overall Experience: 9.59
M
MITRA solo_traveller gb
8
It was a good hotel, great location for public transport
Pros:

Location, staff, cleanliness

Cons:

Mattress protector was pure plastic not easy to rest on it
Breakfast was very limited, staff in breakfast area were not very helpful

2026-06-06 via Nuitee
L
Livia Ricci solo_traveller fr
9
2026-06-04 via Nuitee
C
Claire solo_traveller fr
8
Pros:

L'emplacement est très pratique, vraiment à côté du RER sans qu'on l'entende.

J'ai beaucoup aimé l'approche développement durable. Pas d'échantillons de cosmétiques dans la salle de bains, une poubelle de tri, le thé en vrac. La présence de la fontaine à eau dans les étages est très appréciable.

Le petit déjeuner est sympa, avec des produits de qualité.

Cons:

Mes draps étaient troués par endroits, la vaisselle un peu ébréchée. Rien de grave.

2026-06-01 via Nuitee
D
Deborah solo_traveller gb
1
Mediocra & never again.
Pros:

I didn’t like anything, very disappointed compare to the pictures they have uploaded on the website 😡

Cons:

Very old room, smelly, unclean, didn’t even have bottles of water to welcome you.
So upset.

2026-06-01 via Nuitee
T
Theodora solo_traveller cy
10
2026-05-31 via Nuitee
T
Teppei family_with_children fr
10
2026-05-28 via Nuitee
G
Gromilic family_with_children ch
8
Cons:

Beim Frühstück hat von allem bisschen was gefehlt. Croissant oder Brötchen. Ansonsten war es sehr guter Aufenthalt

2026-05-27 via Nuitee
S
Sanel family_with_children fr
8
Parfait pour aller visiter Paris en transport en commun
Pros:

Isolation chambre, très reposant

2026-05-24 via Nuitee
A
Audrey couple fr
10
2026-05-23 via Nuitee
P
Philipine couple gb
9
2026-05-23 via Nuitee
A
Angel solo_traveller mk
9
2026-05-23 via Nuitee
F
Friedrich Welsch solo_traveller de
9
Komfortabel und verkehrstechnisch Angebunden
Pros:

Gute Unterbringung mit Bahnanbindung (RER) und Bus.
Reichhaltiges und vielfältiges Frühstück.
Kochecke für Tee und Kaffee auf dem Zimmer, Wasserspender auf dem Flur.

Cons:

Kein regulärer Restaurantbetrieb am Tag und am Abend, lediglich Bar geöffnet.

2026-05-20 via Nuitee
E
Elena solo_traveller it
7
2026-05-19 via Nuitee
M
Mirela solo_traveller ro
10
2026-05-19 via Nuitee
F
Farhad family_with_children de
10
2026-05-18 via Nuitee
N
NANDA GANESH KUMAR solo_traveller ie
10
Nice 4 star hotel just beside the Metro lane and auchan shipping mall. Direct route to Disney land
Pros:

Location, beds are very comfortable.

Cons:

Food option is expensive

2026-05-14 via Nuitee
J
Julie solo_traveller fr
8
Pros:

L'emplacement, la chambre spacieuse, le frigo, l'insonorisation

Cons:

Peut être le prix du petit déjeuner que je trouve assez cher (20€ par personne)

2026-05-14 via Nuitee
K
Kankou solo_traveller fr
10
Pros:

Tout

Cons:

Rien

2026-05-12 via Nuitee
H
Haveman couple nl
7
Prima verblijf
2026-05-11 via Nuitee
S
South-Indian Santa family_with_children gb
9
Excellent Hotel to stay
Pros:

The customer service was excellent, all the reception/front desk people were helpful and accommodating. Definitely recommended this hotel, for its location between the city and the Disneyland, as its very easy commutable for both sides

Cons:

This is not a criticism, might be something to add on to maintenance check or bad coincidence for us, the curtain and its rail fell off from its bracket, in the middle of night and made the room very bright to sleep.

2026-05-11 via Nuitee