Dorint Thermenhotel Freiburg

Hotels
Dorint Hotels
8.2 (3646 reviews)
An den Heilquellen 8 , Freiburg im Breisgau , de

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Cold hotel environment
Long wait times for food
Maintenance issues in rooms

Categories

Cleanliness
7.63
Several reviews mentioned cleanliness issues, particularly regarding the bathroom and room upkeep.
Service
8.6
Service was generally viewed positively, but there were mentions of the restaurant staff being poorly trained.
Location
9.14
The location was praised multiple times for its quietness and proximity to thermal baths.
Room Quality
8.09
Rooms were mainly described as comfortable and spacious, though some had maintenance issues.
Amenities
8.12
The amenities received mixed reviews; the spa was easy to access but some facilities were not included in the price.
Value for Money
7.58
Reviews suggested that the prices were high relative to the quality, especially at dinner.
Food and Beverage
8.13
Breakfast was frequently praised, though there were concerns about the high cost of dinner.
Overall Experience
8.3
Despite various issues, guests generally felt positively about their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:23

Property Description

Tranquil Forest Location
Nestled in the Mooswald Forest, just 7 km from Freiburg city centre, this 4-star hotel offers a peaceful retreat for nature lovers and city explorers alike.

Thermal Bath Access
Connected to the Keidel Bad, guests can enjoy complimentary access to the thermal bath during their stay, adding a relaxing touch to the overall experience.

Culinary Delights
Indulge in a delightful culinary journey at the Münstereck restaurant, offering a rich breakfast buffet, Baden specialities, and international dishes, complemented by a fine selection of wines.

Experience comfort, relaxation, and excellent service at Dorint Thermenhotel Freiburg - your gateway to the Black Forest and Alsace region. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 35 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 45 per person per night when using an existing bed.
    Children up to and including 16 years old stay for € 35 per person per night when using an available extra bed.
    People 17 years old and over stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3646 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.3
B
Botticini family_with_children it
8
2026-07-04 via Nuitee
U
Uwe couple de
8
2026-07-04 via Nuitee
C
Corinne Clara couple ch
3
Danke aber nein danke!
Pros:

Das Frühstück war gut.

Cons:

Leider waren wir von unserem Aufenthalt enttäuscht.

Das Badezimmer hatte zahlreiche Mängel und roch sehr unangenehm. Zudem verfügte das Zimmer über keine Klimaanlage. Als Ersatz erhielten wir lediglich einen kleinen Ventilator, der bei den Temperaturen nicht ausreichend war. Auch der Teppichboden wirkte nicht besonders hygienisch.

Im Restaurant mussten wir rund 30 Minuten auf unsere Getränke warten. Der Service war offensichtlich überfordert. Zusätzlich entsprach die ausgehängte Speisekarte nicht der Speisekarte im Restaurant, was für Verwirrung sorgte.

Insgesamt entsprach unser Aufenthalt leider nicht unseren Erwartungen. Aufgrund der genannten Mängel können wir das Hotel derzeit nicht weiterempfehlen.

2026-07-04 via Nuitee
K
Katrin couple de
8
Bodenständiges gutes Hotel mit ausbaufähigem Personal.
Pros:

Unkompliziertes, zügiges Einchecken. Freundliche Mitarbeiter an der Rezeption.

Cons:

Personal im Gastronomiebereich

2026-07-03 via Nuitee
F
Frederic solo_traveller ch
5
Moyen entre les plus et les moins, malheureusement pour le personnel super.
Pros:

L'endroit, le service.

Cons:

Chambre en sous-sol sans air conditionné, impossible d'ouvrir la fenêtre avec de la lumière à cause des moustiques, et j'ai été piqué quand même, mini TV. Restaurant avec carte ultra limitée pour cause inconnue. Pour le prix très bof.

2026-07-03 via Nuitee
A
Ameur extended_group fr
2
2026-07-03 via Nuitee
L
Laurens couple be
4
Duur en verouderd, geen plek waar we opnieuw naartoe gaan
Pros:

Sauna gedeelte was erg verzorgd. Geen fijne omgeving!
Ontbijt was in orde!

Cons:

- geen airco, warme kamer ++
- buitenzwembad was in onderhoud zonder ons vooraf te verwittigen
- 1x gebruik van de wellness voor 1 nacht, dus we kregen geen toegang beide dagen
- kleine menukaart in restaurant, vooraf niet vermeld bij de reservering
- fitness verouderd, is voornamelijk revalidatie materiaal geen fitness
- …

2026-07-02 via Nuitee
A
Alexej couple cz
10
x
Pros:

x

Cons:

x

2026-07-02 via Nuitee
E
Edward solo_traveller gb
9
Pros:

Welcoming professional staff. Excellent, secure parking facilities. As we had planned to arrive early, the hotel had our room ready, to allow us to check in.
The room was very spacious, clean and very comfortable.
The pool (&spa) area had great facilities and very clean.
Breakfast was an amazing choice and plentiful, in a light, spacious area with an outside dining balcony. Food was of a high quality and presented by happy, smiling staff

2026-07-01 via Nuitee
M
Marc-Philipp solo_traveller de
10
2026-06-29 via Nuitee
T
Thierry solo_traveller fr
8
Schade wegen der Klima
Pros:

Personnel très attentionné , belle situation , hall de réception très bien climatisé, petit déjeuner très copieux avec un personnel adorable

Cons:

L'absence de climatisation dans les chambres bien qu'un ventilateur soit mis à disposition nuit très difficile avec la chaleur.
La limitation à une entrée aux thermes alors que l'année dernière on pouvait s'y rendre le jour d'arrivée et celui du départ gratuitement.
L'hôtel n'accepte pas les toutous même s'ils sont propres et petits

2026-06-28 via Nuitee
S
Souraya family_with_children ch
10
Das Frühstücksbuffet war viel zu teuer.
2026-06-28 via Nuitee
Z
Zdenek family_with_children cz
9
Would be excellent if the weather is not 40°C...
Pros:

The spa was great, breakfast was very good. Parking available.

Cons:

The fan in the room was very loud. No air conditioning in the room.

2026-06-28 via Nuitee
B
Benoit couple fr
9
Parfait merci beaucoup
Pros:

Établissement très propre, magnifiquement situé en forêt, d’un calme incroyable.. petit déjeuner très copieux, frais et cuisiné devant nous..

Cons:

Minuscule point négatif, la Clim n’est pas installée dans les chambres mais seulement dans les suites.

2026-06-28 via Nuitee
I
Ingrid couple de
7
Feedback
Pros:

Freundlichkeit der Mitarbeiter
Lage mitten im Wald
Frühstück mit sehr guter Auswahl

Cons:

Leider - allerdings derzeit Extremhitze - keine Klimaanlagen installiert
Doppelter Zimmerpreis mit Klimaanlage wurde angeboten, ist jedoch eindeutig zuviel
Der nicht mehr neue Teppichboden müsste dringende erneuert werden, war total versifft
Bad sehr sauber und gut

2026-06-27 via Nuitee
R
Regula solo_traveller ch
9
2026-06-26 via Nuitee
S
Stefanie couple de
10
2026-06-25 via Nuitee
J
Johan couple ch
10
2026-06-25 via Nuitee
G
Gerhard solo_traveller de
8
2026-06-25 via Nuitee
S
salim family_with_children fr
4
Pros:

Les thermes et l'emplacement

Cons:

Pas de climatisation à 240 euros la nuit cela n'est pas acceptable, je n'ai pas dormi les deux nuits donc je suis plus fatigué qu'en arrivant.

2026-06-24 via Nuitee