Hotel Ciputra Semarang

Hotels
8 (338 reviews)
Jalan Simpang Lima - PO Box 1288 , Semarang , ID
+62 24 8449888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Central location / direct mall access (Simpang Lima)
Friendly, helpful and courteous staff
Spacious and comfortable rooms (many upgraded)
Extensive and well-regarded breakfast buffet
Good choice for business and family stays
Nice city views from some rooms
Cons:
Pool and gym need refurbishment
Bathroom issues reported (mold, smell, leaks)
Some rooms feel dated or small; need refurbish
Slippery bathtub mat / safety concern in some rooms
Occasional F&B availability problems (wine card unavailable)

Categories

Cleanliness
7.5
Many reviews state rooms are clean and comfortable, but several mention bathroom issues (mold in shower, smell, leaking water) and a few specific cleanliness complaints, so cleanliness is slightly below the overall target.
Service
8.5
Consistently praised: staff described as very friendly, helpful and polite across multiple reviews, yielding a strong positive service score.
Location
9
Frequently highlighted as a major strength: central Semarang location, direct mall access and proximity to Simpang Lima and local sights, making location an excellent attribute.
Room Quality
7.5
Rooms are often described as roomy and comfortable, but some guests reported small or dated rooms, need for refurbishing, and issues like slippery bath mats and wardrobe leaks, producing a mixed score.
Amenities
7
Amenities are mixed: convenient mall access is positive, but pool and gym were noted as needing refurbishment and some F&B items (wine card) were unavailable, lowering the amenities rating.
Value for Money
8.5
Several reviews explicitly call out good price-quality ratio and recommend the hotel, indicating strong perceived value for money.
Food and Beverage
8
Breakfast is frequently praised as extensive and good (buffet), though one or two guests found breakfast weak; overall F&B is positive but not flawless.
Overall Experience
8
Overall sentiment across reviews is positive with many recommendations for business and family stays; some operational and room issues temper the score to align with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Accommodation
Hotel Ciputra Semarang managed by Swiss-Belhotel International offers elegantly furnished guestrooms with cable TV, private bathrooms, minibars, and coffee/tea making facilities for a comfortable stay.

Impressive Facilities
Enjoy a range of amenities including an outdoor swimming pool, fitness center, sauna, and a charming Lounge Bar serving light snacks. Indulge in Western and Asian dishes at The Gallery Restaurant or unwind with a relaxing massage at the Arena Health Club.

Convenient Location
Situated in the vibrant Simpang Lima Square complex, with direct access to Ciputra Shopping Mall, and close to attractions like Lawang Sewu, our hotel is the perfect choice for both leisure and business travelers.

Book now for a memorable stay at Hotel Ciputra Semarang managed by Swiss-Belhotel International!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SRG

Location

Guest Reviews

8
Based on 338 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
T
Ted • solo_traveller • nl
9
Fijn hotel op toplocatie. Kamers zijn ruim en schoon. Prijs-Kwaliteit verhouding is goed.
Pros:

Lekker hotel - vooral als je voor zaken naar semarang komt. centraal gelegen , dichtbij alles. Staf is heel erg aardig en behulpzaam. Kamers zijn ruim en schoon. Ontbijt is heel uitgebreid.

Cons:

Zwembad en Gym kunnen wel een opknapbeurtje gebruiken .

2026-10-19 • via Nuitee
J
Jose • couple • es
9
Un muy buen hotel totalmente recomendable
Pros:

Bien situado, habitación enorme (nos hicieron un upgrade sin cargo), habitación enorme, con todo tipo de detalles. El hotel por el estilo se nota que ya tiene sus años, pero está muy bien cuidado. Totalmente recomendable.

2026-10-18 • via Nuitee
T
Tourist60975791842 • Friends getaway
10
Good review
Pros:

Best facility and friendly staff. Very helpful

2026-08-01 • via Tripadvisor
E
edlizp • Business
10
Business Trip stay at hotel ciputra
Pros:

It was an amazing experience in Hotel Ciputra. Location is very convenient and staff are very friendly. Rooms are decent and breakfast buffet is great!

2026-07-28 • via Tripadvisor
M
Meander65466000133 • Solo travel
10
GOOD
Pros:

Good, excellent service from all staff here, i got a very enjoyable experience

2026-07-21 • via Tripadvisor
F
Freedom13193342157 • Family
10
Amazinv stay, great staff
Pros:

Amazing stay, great staff, all great, nice and very comfortable

2026-07-21 • via Tripadvisor
S
Seaside06081797653 • Family
10
The location is fine, the service is fine, recommended!!
Pros:

The location is fine, the service is fine, recommended!!

2026-07-21 • via Tripadvisor
3
351windua • Business
10
Nice hotel in Semarang City Center
Pros:

My forst choice when visit Semarang, room hotel was comfy enough, and i got special view heading to Simpang Lima, staffs was very humble.

2026-07-12 • via Tripadvisor
8
842hendryc • Family
10
Happy stay
Pros:

Good hotel.. comfy clean and near almost everywhere. Located in the heart of semarang. Very good experience stay here for 2 nights.

2026-07-05 • via Tripadvisor
7
716winaa • Family
10
So happy to stay at ciputra
Pros:

Good service and good hospitality

2026-07-05 • via Tripadvisor
S
saccosan • solo_traveller • it
8
Semarang city center
Pros:

La posizione.

Cons:

Nel bagno erano presenti solo i teli da doccia.

2026-06-26 • via Nuitee
A
alattas • solo_traveller • id
10
2026-06-24 • via Nuitee
N
Nor Shafiah • couple • my
9
2026-06-18 • via Nuitee
S
Shinichiro • solo_traveller • jp
9
2026-06-17 • via Nuitee
C
chee sum • couple • my
7
Pros:

Convenient as it attaches to the mall

Cons:

The room need to refurbish. The bath tub mat needs to be changed as it no longer create friction and I almost felt due to slippery

2026-06-16 • via Nuitee
R
rebeccaryohei • solo_traveller • tw
8
Pros:

地理環境好，樓下就是商場

Cons:

房間有點小，浴室只有花灑還發霉

2026-06-01 • via Nuitee
R
Road746769 • Solo travel
10
easy and seamless
Pros:

clean and well maintained room i will come back

2026-05-30 • via Tripadvisor
C
C9440RDnicolef • Solo travel
10
Best hotel at Semarang
Pros:

Amazing place with best hospitality

2026-05-30 • via Tripadvisor
A
abduln654 • Couples
10
Java trip
Pros:

Recommended.. near With simpang5, baiturrahman mosque

2026-05-28 • via Tripadvisor
Q
Q9242LStristanl • Family
10
Beautiful Ciputra hotel
Pros:

very good and confertable place, recomended for family

2026-05-28 • via Tripadvisor