The Mandala Berlin, a Member of Design Hotels

Hotels
Design Hotels
9.2 (2396 reviews)
Potsdamer Str. 3 , Berlin , de

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Lacking some supplies

Categories

Cleanliness
8.4
Some concerns about cleaning supplies and issues with towels mentioned.
Service
9.9
Staff were very friendly and provided excellent service, particularly the bar staff.
Location
9.4
Excellent location close to public transport and attractions.
Room Quality
9.4
Spacious, immaculate rooms with comfortable beds.
Amenities
8.4
Some amenities like coffee supplies were lacking.
Value for Money
9.6
Great value considering the quality of the stay.
Food and Beverage
8.9
Positive reviews about the restaurant, but some noted missing breakfast options.
Overall Experience
9.6
Overall amazing hotel experience with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:04

Property Description

Luxurious Studios and Suites with Kitchen Facilities:
Indulge in the comfort of stylish studios and suites equipped with kitchen facilities, offering a convenient and homely stay in central Berlin.

Elegant Spa and Michelin-Star Dining:
Unwind in the hotel's elegant spa after a day of exploring Berlin and treat yourself to exquisite dining at the double Michelin-star restaurant, providing a culinary experience to remember.

Convenient Location and Wellness Amenities:
Located opposite the Sony Center in Potsdamer Platz, the hotel offers easy access to iconic landmarks like Brandenburg Gate. Enjoy the modern ONO wellness area and fitness lounge for relaxation and rejuvenation during your stay.

Experience luxury and sophistication at Mandala Hotel Berlin. Book your stay now for a memorable and pampering experience.

Important information:

Please note that the hotel reserves the right to charge a EUR 350 fine to guests who smoke in the hotel rooms.

Please also note that an extra bed can only be accommodated in the Executive Suite, Grand Suite and Mandala Suite.

Please be informed that the ONO Spa is available for 20 Euros per person, per day.
Please note that from the 1.1.2024 onwards the Public parking is available on site (reservation is not needed) and will cost € 25 per day
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BER

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 30 per person per night when using an existing bed.
    People 6 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2396 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.4
Value for Money: 9.6
Food and Beverage: 8.9
Overall Experience: 9.6
M
Michael solo_traveller de
10
2026-07-04 via Nuitee
L
Lyubov couple de
8
2026-07-04 via Nuitee
D
Denise couple be
10
Super hotel en goede locatie. Op enkele tientallen meter heb je een treinstation, een U en een S baan.
Pros:

De locatie, de ruime suite, goede bedden, zeer grote badkamer zowel met bad als inloopdouche. Ze bekwaam en vriendelijk personeel.

Cons:

Geen zwembad, maar dat wisten we. Wel een mooie wellness.

2026-07-04 via Nuitee
O
Oliver couple at
10
Pros:

Executive Zimmer nahe an einer eigenen kleinen Wohnung. Zentrale Lage, ideal für alle Aktivitäten rund um den Potsdamer Platz, insbesondere die Philharmonie. Sensationelles Frühstück

2026-07-03 via Nuitee
P
Philipp family_with_children de
9
2026-07-03 via Nuitee
M
Mustafa couple tr
9
2026-07-02 via Nuitee
S
shaorui extended_group fi
10
非常优秀
Pros:

早餐:
早餐种类虽然不多,但是每个单品都做的很好
会有点单烹饪的蛋类料理,味道不错
位置:
适合出差或者旅游,附近通行方便
住宿条件:
整体而言安静舒适,但是如果遇上周末,楼下的声音还是很嘈杂的,尽管已经是隔音玻璃了,但是声音还是会有些嘈杂,所以尽可能选择高楼层吧
服务:
多种枕头可选,夜床服务可选,每个工作人员都很热情耐心解答你的问题。

2026-07-02 via Nuitee
L
LETown17 NONE
10
Great Hotel
Pros:

Had a great stay. Attractive and comfortable accommodations and friendly, helpful staff. Good location.

2026-07-01 via Tripadvisor
T
Trip02068776798 Business
10
A true oasis in Berlin
Pros:

Having traveled to Berlin many times and stayed at many hotels, this is one of best. Amazing location right in busy Potsdamer Platz but the hotel is so quiet, the rooms super clean and well equipped with an incredible attention to detail. The restaurant was a perfect compliment for breakfast. Highly, highly recommended for a city that has many options but this should be at the top of the top of anyone's list.

2026-07-01 via Tripadvisor
M
Marco extended_group it
3
Good position, very far to be a 4stars.
2026-07-01 via Nuitee
S
Simone couple it
10
Consigliatissimo
Pros:

Comfort, colazione, staff, posizione

Cons:

Nulla

2026-06-29 via Nuitee
K
Kathrin couple de
9
2026-06-28 via Nuitee
A
AM solo_traveller fi
9
Great hotel now, when outside +40 °c....
Pros:

Very clean, very efficient staff. Super friendly and helpful hotel. Highly recommended !

2026-06-28 via Nuitee
H
Haim couple il
10
שהיה נהדרת מלון מעולה
Pros:

המלון נקי ונעים ומודרני
הצוות נהדר
ארוחת הבוקר טובה מאוד
מיקום טוב על הפוטסדאמר

2026-06-28 via Nuitee
N
Neal couple us
9
Pros:

Déjeuner exceptionnel, lit d'un confort inouï. Plusieurs restaurants autour de l'hôtel

Cons:

Rien

2026-06-28 via Nuitee
W
williamseaman NONE
10
Excellent hotel in ideal location
Pros:

This is an excellent hotel with spacious rooms, friendly staff, great breakfast and a location close to many sites and venues. It’s also a good value. My only complaint is that their request for a an evaluation requires that I write over 100 characters in order to submit anything. Easy to do, but unnecessary.

2026-06-27 via Tripadvisor
B
brookc564 NONE
10
Amazing Escape from a horrendous hotel
Pros:

I was on a travel tour that booked all the hotels for the trip. We arrived in Berlin, and the hotel we were staying at was next to the bus station. The air stank of cigarette smoke & there wasn’t any one smoking at the moment. It had just saturated environment. I want to preface this to say that I could have lived with the room being the size of a walk in closet and the stained carpets. But we opened the door and were hit with the odor of B.O. like a men’s locker room that left the socks and jock straps locked up for a month in the sauna. I actually gagged. There was no air conditioning, we opened the window to the smoke smelling outside air and after a hour there was no change. I was still gagging, so I found the Mandala online, booked it for 2 days and left my tour group and arrived in my idea of heaven. It was spotless. Spacious, smelt like nothing, perfect air conditioning and a lovely staff willing to go out of their way to assist you. The location is superb, walking distance to most things. The only thing I can say is they did not have any real vegan options at the beautiful buffet, and no offer to put something together. But there were a ton of restaurants surrounding the hotel including a vegan donut shop that it was no issue. My son is hoping is first apartment is as nice as our room.

2026-06-25 via Tripadvisor
A
arnon family_with_children il
10
2026-06-24 via Nuitee
T
Thuvaraka solo_traveller de
9
Pros:

Die Lage. Das freundliche Personal, sehr schoene Zimmer

Cons:

Beim zweiten Tag wurde nicht vollständig saubergemacht

2026-06-24 via Nuitee
M
mashael couple kw
10
Pros:

Every thing is perfect

2026-06-24 via Nuitee