The Mandala Berlin, a Member of Design Hotels

Hotels
Design Hotels
9.2 (2365 reviews)
Potsdamer Str. 3 , Berlin , de

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Lacking some supplies

Categories

Cleanliness
8.4
Some concerns about cleaning supplies and issues with towels mentioned.
Service
9.9
Staff were very friendly and provided excellent service, particularly the bar staff.
Location
9.4
Excellent location close to public transport and attractions.
Room Quality
9.4
Spacious, immaculate rooms with comfortable beds.
Amenities
8.4
Some amenities like coffee supplies were lacking.
Value for Money
9.6
Great value considering the quality of the stay.
Food and Beverage
8.9
Positive reviews about the restaurant, but some noted missing breakfast options.
Overall Experience
9.6
Overall amazing hotel experience with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:04

Property Description

Luxurious Studios and Suites with Kitchen Facilities:
Indulge in the comfort of stylish studios and suites equipped with kitchen facilities, offering a convenient and homely stay in central Berlin.

Elegant Spa and Michelin-Star Dining:
Unwind in the hotel's elegant spa after a day of exploring Berlin and treat yourself to exquisite dining at the double Michelin-star restaurant, providing a culinary experience to remember.

Convenient Location and Wellness Amenities:
Located opposite the Sony Center in Potsdamer Platz, the hotel offers easy access to iconic landmarks like Brandenburg Gate. Enjoy the modern ONO wellness area and fitness lounge for relaxation and rejuvenation during your stay.

Experience luxury and sophistication at Mandala Hotel Berlin. Book your stay now for a memorable and pampering experience.

Important information:

Please note that the hotel reserves the right to charge a EUR 350 fine to guests who smoke in the hotel rooms.

Please also note that an extra bed can only be accommodated in the Executive Suite, Grand Suite and Mandala Suite.

Please be informed that the ONO Spa is available for 20 Euros per person, per day.
Please note that from the 1.1.2024 onwards the Public parking is available on site (reservation is not needed) and will cost € 25 per day
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BER

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 30 per person per night when using an existing bed.
    People 6 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2365 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.4
Value for Money: 9.6
Food and Beverage: 8.9
Overall Experience: 9.6
S
Stephan solo_traveller de
1
Gebuchtes Zimmer war nicht verfügbar… musste um 22:30 ein neues Zimmer suchen, Personal dabei wenig freundlich
2026-06-13 via Nuitee
R
Rauni couple ch
9
Pros:

I especially liked the breakfast and the breakfast room Facil.

Cons:

Surrounding is too urban for me.

2026-06-12 via Nuitee
F
feliks family_with_children de
9
2026-06-12 via Nuitee
U
Uta family_with_children de
10
2026-06-11 via Nuitee
E
Elisabeth couple dk
10
Stille luksus i skønne omgivelser
Pros:

Stille luksus - fantastisk betjening, lækre omgivelser, super lækkert morgenmad i skønne omgivelser, dejligt værelse med de skønneste senge, super lækkert mad i bar-restauranten og en personlig betjening alle steder. Det kunne ikke være bedre.

2026-06-09 via Nuitee
M
Matthias couple de
8
2026-06-09 via Nuitee
A
Andreas family_with_children ch
7
Ein angenehmer Aufenthalt in Berlin mit hervorragender Lage aber ohne zweite Decke
Pros:

Besonders gefallen haben uns die ausgezeichnete Lage des Hotels mit guter Anbindung an die wichtigsten Sehenswürdigkeiten und den öffentlichen Verkehr. Das Zimmer war sauber, ruhig und zweckmässig eingerichtet, sodass wir uns während unseres Aufenthalts sehr wohlgefühlt haben. Das Frühstück haben wir nicht genutzt und können es daher nicht beurteilen. Hervorheben möchten wir zudem die Freundlichkeit und Hilfsbereitschaft des Personals, das jederzeit zuvorkommend und professionell war.

Cons:

Weniger gefallen hat uns, dass im Zimmer lediglich eine Decke für zwei Personen vorhanden war. Dies führte in der Nacht wiederholt zur Frage, wer gerade die Decke hat, und beeinträchtigte den Schlafkomfort unnötig. Eine zweite Decke sollte bei einer Belegung mit zwei Personen standardmässig verfügbar sein.

2026-06-09 via Nuitee
S
Sophia couple de
6
Pros:

Super Lage, sauber und nettes Personal. Die Suite war sehr geräumig.

Cons:

Sehr steril, keine Deko. Hab mir etwas mehr versprochen.

2026-06-07 via Nuitee
P
Peter extended_group sg
10
Excellent hotel.
Pros:

Clean, Spacious and comfortable room for 3 adults. Best location to Berlin Philharmonie. Good mall behind the hotel for food and other essentials. Fabulous breakfast. Staff was courteous and professional.

Cons:

Nothing. This is my 2nd stay at Mandala and this time round, the bathroom shower area (room 828) did not leak which made it a perfect stay for us.

2026-06-07 via Nuitee
C
Calum couple gb
10
2026-06-06 via Nuitee
R
Robert couple ca
10
2026-06-06 via Nuitee
C
Christoph solo_traveller us
10
Perfect place to go to symphony and museums.
Pros:

Room spacious and elegant.

2026-06-05 via Nuitee
A
Andreas couple de
9
2026-06-05 via Nuitee
A
Adrienne solo_traveller us
10
Totally deluxe and modern
Pros:

Totally deluxe hotel experience. The room was bright and comfortable, and the air conditioning worked really well. Everything was perfectly functional from the shutters to the bathroom fixtures, and the "Do Not Disturb" button was something cool I hadn't seen before. Room service was very good and thoughtful. The iPad for ordering a wide variety of stuff was very convenient, and 24/7 snacks was reassuring.
I didn't quite have time to go to the spa or the gym, but my husband assures me it was good (I'll do a workout next time, I hope).
The location is very convenient: central to Potsdamerplatz but my 10th floor room was still plenty quiet. The staff was all very kind and helpful.
I definitely plan to stay here again next time I'm in Berlin.

Cons:

The mattress was more firm than I'm used to, and I didn't love any of the pillows (although there were plenty of options). I also for some reason expected a microwave, but there are plenty of food options nearby.
The food options within the hotel don't have any indication of allergens though, so I skipped them.

2026-06-05 via Nuitee
Ömer couple de
9
2026-06-05 via Nuitee
I
Ingrid solo_traveller de
6
2026-06-05 via Nuitee
A
Alice solo_traveller ch
9
2026-06-04 via Nuitee
M
Michael couple at
10
2026-06-04 via Nuitee
D
Daniel solo_traveller us
9
Was there for 11 nights and would stay there again on my next trip to Berlin.
Pros:

One of the best hotels I have ever stayed in. May have been the best bed I have ever had at a hotel.

2026-06-03 via Nuitee
P
Petra couple de
9
2026-06-03 via Nuitee