The Mandala Berlin, a Member of Design Hotels

Hotels
Design Hotels
9.2 (2317 reviews)
Potsdamer Str. 3 , Berlin , de

Children allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Lacking some supplies

Categories

Cleanliness
8.4
Some concerns about cleaning supplies and issues with towels mentioned.
Service
9.9
Staff were very friendly and provided excellent service, particularly the bar staff.
Location
9.4
Excellent location close to public transport and attractions.
Room Quality
9.4
Spacious, immaculate rooms with comfortable beds.
Amenities
8.4
Some amenities like coffee supplies were lacking.
Value for Money
9.6
Great value considering the quality of the stay.
Food and Beverage
8.9
Positive reviews about the restaurant, but some noted missing breakfast options.
Overall Experience
9.6
Overall amazing hotel experience with a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:04

Property Description

Luxurious Studios and Suites with Kitchen Facilities:
Indulge in the comfort of stylish studios and suites equipped with kitchen facilities, offering a convenient and homely stay in central Berlin.

Elegant Spa and Michelin-Star Dining:
Unwind in the hotel's elegant spa after a day of exploring Berlin and treat yourself to exquisite dining at the double Michelin-star restaurant, providing a culinary experience to remember.

Convenient Location and Wellness Amenities:
Located opposite the Sony Center in Potsdamer Platz, the hotel offers easy access to iconic landmarks like Brandenburg Gate. Enjoy the modern ONO wellness area and fitness lounge for relaxation and rejuvenation during your stay.

Experience luxury and sophistication at Mandala Hotel Berlin. Book your stay now for a memorable and pampering experience.

Important information:

Please note that the hotel reserves the right to charge a EUR 350 fine to guests who smoke in the hotel rooms.

Please also note that an extra bed can only be accommodated in the Executive Suite, Grand Suite and Mandala Suite.

Please be informed that the ONO Spa is available for 20 Euros per person, per day.
Please note that from the 1.1.2024 onwards the Public parking is available on site (reservation is not needed) and will cost € 25 per day

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BER

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 30 per person per night when using an existing bed.
    People 6 years old and over stay for € 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2317 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.4
Value for Money: 9.6
Food and Beverage: 8.9
Overall Experience: 9.6
D
domenecmanes Business
10
Fanstastic Hotel
Pros:

Fanstastic Hotel, extrem friendly, great breakfast, comfortable bett
Unfortunately I had not time to test the Spa -> next time

2026-05-30 via Tripadvisor
P
Peter extended_group sg
8
Great place to stay if attending the concerts at the Berlin Philharmonie
Pros:

Close Proximity to the Berlin Philharmonie.
Excellent mall with good food offerings behind the hotel.
Lovely breakfast. Good range.

Cons:

Shower area was small and water easily leaked out as water sealing was poor.
Some Breakfast items were arranged by hand by the staff. No gloves or tongs used. This is a hygiene concern to me.

2026-05-30 via Nuitee
D
David solo_traveller gb
9
Pros:

The location and staff were amazing.

2026-05-30 via Nuitee
G
GrandTour56920184142 NONE Houston, Texas
10
Wonderful hotel with excellent location and service!
Pros:

Very nice hotel with wonderful service, located near many places and sights to see. We plan to stay again soon!

2026-05-29 via Tripadvisor
S
sigríður sóley þorsteins couple is
6
Cons:

A few things I didn't like enough. The bathroom door didn't fit together and therefore couldn't be closed completely. The shower wasn't good enough and the water pressure in the shower wasn't great. Also, electrical appliances like the hair dryer could be upgraded.

2026-05-29 via Nuitee
E
Emily couple au
10
Fabulous Berlin base
Pros:

loved loved loved the Mandala Berlin - in Potsdam Platz perfect for exploring whole city and brilliant airport train access. We had a spacious suite which was immaculate - excellent bedding/towels, walk in wardrobe, palatial bathroom and living area - brilliant blind system. Lighting is also worth a mention - works flawlessly which is strangely rare in hotels. Housekeeping top notch pristine great. Beautiful sauna and spa area too. Front desk staff terrific, taxi rank out the front and food and bev, including Michelin star restaurant mean that interesting locals use the hotel too.

Cons:

no separate WC in suite

2026-05-29 via Nuitee
J
Johannes family_with_children de
9
Top!
Pros:

Frühstücksrestaurant vor allem mit der Option draußen in absoluter Ruhe und "Natur" zu sitzen. Logischerweise sind diese Plätze sehr begehrt und hier könnte man ggf. für mehr Möglichkeiten sorgen.
Auch der Fitnessbereich hatte alles was man braucht.

Cons:

Ein paar Tische und damit Optionen beim Frühstück mehr.
Vor dem Hauseingang des Hotels gibt es die Möglichkeit etwas zu trinken. Hier ist nicht klar, wie lange am Abend dies möglich ist und entsprechend liegt das Hauptaugenmerk nicht hierauf.
Dies sind meines Erachtens jedoch Marginalien.

2026-05-28 via Nuitee
E
EDWARD solo_traveller us
10
2026-05-26 via Nuitee
H
Hai solo_traveller il
9
2026-05-25 via Nuitee
G
Grégoire solo_traveller th
7
Pros:

La literie est exceptionnelle et le personnel avenant. L'emplacement est top.

Cons:

Chambre proposée avec une cuisine mais dépourvue de tout équipement, frigo ne fonctionne pas mais aucune réaction en 5 jours, manque d'intimité aux toilettes, baignoire au lieu de douche à l'italienne, petit déjeuner extrêmement décevant.
On voit que l'établissement n'évolue pas et c'est dommage

2026-05-25 via Nuitee
O
Orrin couple us
10
Five Star
Pros:

Hi end great breakfast

Cons:

Getting s spot in front of hotel to use valet difficult

2026-05-25 via Nuitee
M
Merten solo_traveller de
8
Pros:

staff, restaurant

Cons:

rooms, furniture are a little outdated

2026-05-24 via Nuitee
Y
Yuval couple il
9
2026-05-24 via Nuitee
D
Diekhaus solo_traveller de
10
2026-05-22 via Nuitee
P
PHILIP couple gb
8
VERY GOOD
Pros:

THE WHOLE HOTEL IS VERY WELL RUN

Cons:

HAVE TVS THAT ALLOW YOU TO USE A FIRESTICK OR A CONSOLE

2026-05-21 via Nuitee
M
Michael solo_traveller de
8
2026-05-21 via Nuitee
A
Anne couple no
10
2026-05-20 via Nuitee
N
Natalia couple fr
10
2026-05-18 via Nuitee
A
Alexander solo_traveller il
10
Pros:

Все

2026-05-18 via Nuitee
T
Theresa couple au
10
Great location and value for money
Pros:

Great place for a 5 day stay. Perfect location with easy access to public transport and major Berlin attractions including the performing arts.

Cons:

Nothing

2026-05-16 via Nuitee