Best Western Plus Rose City Suites

Hotels
•
Best Western Plus
8.8 (277 reviews)
300 Prince Charles Drive , Welland , CA
+1 905-732-0922

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Exceptionally clean rooms
Very friendly and helpful staff
Excellent waterfront/canal location with walking paths
Suites with kitchenettes and family-friendly layout
Generally good, well-stocked breakfast
Cons:
Perceived high price / limited value for money
Breakfast variety inconsistent; coffee quality criticized
Some missing kitchen items (pots/pans, kettle) and extra charges
Gym limited or absent
Occasional maintenance issues: shower repair needed, creaky floors, late-checkout key problem

Categories

Cleanliness
9.8
Repeatedly praised as exceptionally clean across multiple reviews; rooms and suites described as very clean and well maintained.
Service
10
Staff consistently described as friendly, helpful and accommodating (early breakfasts for events, multilingual assistance); numerous comments praise the professionalism and attentiveness of personnel.
Location
9.8
Many reviewers highlight an excellent waterfront/canal location, easy access to walking paths, recreational trails and nearby shopping; convenient for families and events.
Room Quality
8.6
Rooms noted as comfortable, large and well appointed (kitchenettes in suites), though a few issues were reported (shower needing repair, occasional creaky wooden floors).
Amenities
7.5
Kitchenettes and free parking praised, bike storage available; however some missing/inconvenient items (pots/pans extra, kettle by request), no washer/dryer and gym was minimal or lacking.
Value for Money
7
Multiple guests felt the hotel was on the expensive side or not great value (higher weekend rates called out), despite the strong service and cleanliness.
Food and Beverage
8.1
Breakfast generally described as sufficient and well stocked for most guests, with vegetarian options noted; some complaints about limited variety, inconsistent fruit availability and poor-tasting coffee or cramped breakfast seating.
Overall Experience
9.6
Overall highly recommended by many reviewers: clean, friendly staff, great location and family-friendly atmosphere leading to strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious All-Suite Hotel in Welland, Ontario

Suite Perfection: Enjoy spacious suites with kitchenette, living room, two TVs, and a work desk for ultimate comfort.

Delicious Dining: Indulge in a hot buffet breakfast with a variety of options to start your day right.

Convenient Location: Close to Welland International Flatwater Centre, local shopping, and popular dining spots within walking distance.

Ready to experience comfort and convenience at Best Western Plus Rose City Suites? Book now for an unforgettable stay!

Important information:

Please note that parking is limited to 1 parking space per room.

Please note that early check in $25 (available between Noon to 2pm, based upon availability) and Late Check out is $25 (available from 11am to 1pm, based on availability).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Property Accessibility

Total Disability Score: 40.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.8
Based on 277 reviews
Cleanliness: 9.8
Service: 10
Location: 9.8
Room Quality: 8.6
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.1
Overall Experience: 9.6
D
Donna • couple • us
10
Wonderful place to stay.
Pros:

Always the best and cleanest hotel we ever stay in.

2026-10-24 • via Nuitee
S
stephen • extended_group • us
10
Very friendly and helpful staff.
Pros:

Best staff ever.

2026-10-22 • via Nuitee
M
mcdonnell • solo_traveller • ca
10
Pros:

Kitchenette was great

2026-09-17 • via Nuitee
M
Melo • couple • ca
8
2026-09-16 • via Nuitee
M
Marie • couple • ca
9
2026-09-10 • via Nuitee
G
Gelma • couple • uy
10
Pasamos 6 días muy agradables con mi esposo, a recomendarlo!
Pros:

Limpieza, comodidad, excelente trato por parte de su personal

Cons:

Todo muy bien

2026-09-04 • via Nuitee
V
Vidmantas • solo_traveller • lt
10
Pros:

Personalas normalus. Lova kambary puiki.

Cons:

Dušui reikia remonto, labai nepatogus. Pusryčiai savotarnoje labai skurdūs, nėra daržovių, patiekalai vienodi. Skanios apelsinų sultys, pjaustytų vaisių buvo ne visada, o kava košmariško skonio. Susimokėjus už vėlyvą išsiregistravimą 13:00 val. durų raktai buvo užblokuoti jau nuo 11 val.

2026-09-01 • via Nuitee
C
carol • extended_group • ca
9
Good stay,pricey but clean. I would consider staying again for a longer period of time if in area.
Pros:

Breakfast was good. I was able to find somethings to eat although I'm vegetarian.

Cons:

High chairs and tables in breakfast area and it was a bit cramped.

2026-08-19 • via Nuitee
B
Bernadette • solo_traveller • ca
9
2026-08-17 • via Nuitee
E
Ene • couple • us
10
It was nice
Pros:

Cool property

Cons:

Gym

2026-08-13 • via Nuitee
E
Eleanor • couple • ca
8
Pros:

Clean, comfortable room, staff is friendly

Cons:

Price is too high, not good value for a hotel with very few amenities.

2026-08-13 • via Nuitee
J
Jevgenia • family_with_children • de
10
2026-08-12 • via Nuitee
H
Hasnaa • family_with_children • ca
8
Bien
Pros:

J'ai apprécié la gentillesse du personnelle et la propreté

Cons:

On entend un peu les bruits des chambres à côté

2026-08-07 • via Nuitee
H
Hassan • family_with_children • ca
9
2026-08-06 • via Nuitee
M
Margarita • family_with_children • ca
8
One night in the hotel close to the beach
Pros:

The hotel looks new.
Staff is very welcoming and trying to help.
Location was good.
Very nice walk path close to the hotel.

Cons:

The price.

2026-08-06 • via Nuitee
M
Maria • family_with_children • us
9
Wonderful staff, clean rooms, and a great location!
Pros:

This hotel is exceptionally clean, strategically located on the waterfront, and conveniently accessible to all shopping areas. The staff was courteous, helpful, and exceptionally kind. The hot breakfast was sufficient enough to hold my family until midday. I highly recommend this hotel for families seeking a tranquil retreat with picturesque walking paths to the Welland River and a three-minute drive to the shopping areas, as well as a twenty-minute drive to Niagara Falls.

2026-07-25 • via Nuitee
D
Diane H Dubois • solo_traveller • ca
9
2026-07-24 • via Nuitee
M
Maureen • couple • ca
10
I would highly recommend this hotel.
Pros:

The staff and cleanliness were excellent! We couldn't have asked for better. It matched the level the last time we visited two years ago. The morning breakfast was well stocked.

2026-07-22 • via Nuitee
N
Nicolas • solo_traveller • fr
8
2026-07-21 • via Nuitee
S
SINAN • couple • ca
10
2026-07-04 • via Nuitee