Novotel Porto Gaia

Hotels
Accor
8.4 (108 reviews)
Lugar Das Chas, Afurada, Vila Nova de Gaia, 4400 , Porto , PT

Pets allowed

Facilities

Boat tours nearby
Express check-out
Arcade/game room
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
See all facilities

Review Highlights

Pros:
Great staff
Convenient location
Cons:
Dated facilities
Expensive food options

Categories

Cleanliness
7.9
The hotel was referred to as very dated and lacked amenities like coffee in the rooms.
Service
9.9
The staff was great as mentioned in the review.
Location
9.9
Great place to stay with parking and proximity to attractions.
Room Quality
7.9
Rooms were described as very small and outdated.
Amenities
7.9
Limited food options in the restaurant and overall dated amenities.
Value for Money
7.4
Food and drink were considered very expensive for what was offered.
Food and Beverage
7.4
The restaurant had limited options and was expensive.
Overall Experience
8.9
Mixed feelings about the stay due to several mentioned issues, but general satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:02

Property Description

Welcome to Novotel Porto Gaia, where modern comfort meets stunning views of Vila Nova de Gaia.

Recreational Bliss: Dive into relaxation with our seasonal outdoor pool, or unwind on our lush terrace and garden, perfect for enjoying the picturesque surroundings.

Dining Delights: Savor delectable meals at our on-site restaurant, or indulge in 24-hour room service. Don’t forget to treat yourself to a refreshing drink at the bar or poolside bar after a long day.

Business Ready: Planning an event? Our versatile conference space spans 646 square feet and includes four well-appointed meeting rooms, ensuring your needs are met with excellence.

Experience the perfect blend of leisure and convenience. Book your stay with us today!

Important information:

  • The seasonal pool will be open from April to September.
  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 108 reviews
Cleanliness: 7.9
Service: 9.9
Location: 9.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 7.4
Overall Experience: 8.9
R
Ramon Jose family_with_children es
5
2026-07-25 via Nuitee
C
Claudia family_with_children pt
7
Um hotel antigo, com cama extra totalmente desconfortável, colchão fino. Frigobar não refrigera suficiente.
Pros:

Funcionários

Cons:

Relação preço-qualidade do quarto

2026-07-25 via Nuitee
C
Claudia family_with_children pt
7
Pros:

Funcionários possuem um atendimento impecável.

Cons:

Cama extra totalmente desconfortável e velha. Colchão finíssimo. O frigobar não refrigera suficiente. A banheira é alta. Minha filha ia se machucando. Não aconselho para pessoas idosas ou com alguma limitação.

2026-07-25 via Nuitee
D
Danielle family_with_children br
7
2026-07-25 via Nuitee
M
MERCEDES solo_traveller es
10
Pros:

Todo perfecto .
Instalación, personal, buffet.
Lo recomiendo 100%.
Si que esta en Gaia pero aparcamiento sin problema y luego para desplazarte a Oporto que hay un poquito caminando se pide un transporte y listo.

2026-07-25 via Nuitee
T
Tetiana family_with_children ua
8
2026-07-24 via Nuitee
R
Rubén solo_traveller es
9
Para los más pequeños de la casa
Pros:

Para familias es perfecto, el desayuno es completo y variado.El personal es amable y competente. Tiene una piscina y un pequeño parque para los más pequeños de la casa. Las habitaciones no son las más modernas, pero son amplias, confortables y sobre todo limpias. Si no quieres salir a comer fuera, el restaurante está bien aunque se echa en falta algo más de variedad. Si llevas una semana casi no sabrás que pedir para no repetir. Me gustó que tuviera una pequeña zona de juegos cerca del restaurante. Tiene parking amplio.

Cons:

La zona está un poco aislada para dar un paseo sin depender del coche.

2026-07-24 via Nuitee
A
ana family_with_children pt
10
2026-07-24 via Nuitee
J
Josè solo_traveller es
8
2026-07-23 via Nuitee
T
Tomas solo_traveller lt
8
2026-07-22 via Nuitee
A
Ana Laura family_with_children br
6
Mediana , esperava mais pelo hotel da rede .
Pros:

Localização

Cons:

O banheiro não possui porta p impedir a água , ela tem somente uma cortina , o wc molha muito fica cheirando dá impressão de local mal limpo .

2026-07-22 via Nuitee
A
Aleksandr family_with_children pt
10
Pros:

Отдыхали здесь втроем с дочкой и остались очень довольны. У отеля отличное расположение: сразу после заселения мы спустились к океану в уютную деревушку, где нашли замечательный ресторан с вкусной рыбой на гриле.

Номер комфортный, троим места было вполне достаточно. Очень удобный матрас и отличный напор воды в душе. При отеле есть парковка, что особенно удобно для путешествующих на автомобиле. Также на территории есть бассейн, но в начале мая было еще прохладно для купания. С удовольствием остановились бы здесь снова.

2026-07-21 via Nuitee
F
Fernando family_with_children us
10
2026-07-21 via Nuitee
M
Marta solo_traveller es
9
Personal muy agradable y colaborador
Pros:

El personal del restaurante, excepcional

Cons:

Todo correcto, nada que no me gustara

2026-07-20 via Nuitee
L
Lesley family_with_children pt
9
Good for south of the river
Pros:

Great hotel close to the marina. Room was lovely and the breakfast was plentiful and fresh.

2026-07-20 via Nuitee
S
Samir family_with_children fr
5
Peut vraiment mieux faire et donc trop cher pour ce que c’est
Pros:

La piscine, mais les horaires sont trop restreint.
Le petit déjeuner est copieux

Cons:

La climatisation ne fonctionnait pas bien. La literie pour 4 personnes pas à la hauteur.
L’accès en bus comme mentionné n’existe pas à proximité immédiate.

2026-07-20 via Nuitee
J
Juan Luis family_with_children es
9
Cons:

El único punto negativo la cama supletoria, un colchón muy delgado y se notaban los muelles del somier.

2026-07-19 via Nuitee
F
Fabrizio Tempesta solo_traveller ch
9
2026-07-19 via Nuitee
E
Elina family_with_children lv
10
2026-07-19 via Nuitee
J
Jorge couple pt
10
2026-07-19 via Nuitee