Mercure Hyères Centre Côte d'Azur

Hotels
•
Mercure
7.3 (817 reviews)
19 Avenue Ambroise Thomas , Hyères , FR
+33 4 94 65 03 04

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Good location and on-site parking
Pleasant swimming pool and outdoor seating
Friendly reception staff (night reception available)
Comfortable beds; positive breakfast reports
Cons:
Serious cleanliness issues reported (dirty rooms, odors, stains)
Dated/worn bathrooms, leaks and shower/door faults
No in-room fridge/mini-bar; some amenities inconsistent
Food/drinks considered overpriced by several guests
Reports of items missing and occasional unwelcoming staff behavior

Categories

Cleanliness
3.5
Multiple reviews report serious cleanliness problems (dirty rooms, stains, traces on walls, reported odors) and at least one report of extremely unsanitary conditions; overall cleanliness is clearly a major negative.
Service
9.5
Several reviews praise the reception staff (friendly and helpful, night reception available); however there are isolated but serious complaints (unwelcoming attitude in one case and an allegation of missing items). Overall service is often good at reception, which supports a high rating despite some incidents.
Location
9.5
Location consistently praised (convenient for car, parking at the hotel, proximity to town and suitable for business), making this one of the strongest aspects.
Room Quality
5
Multiple mentions of dated or worn bathrooms, leaking toilets, faulty taps, shower issues and doors that do not close; some rooms otherwise comfortable (beds) but overall room quality is average-to-below-average.
Amenities
8.5
Pool and outdoor seating are repeatedly highlighted positively; however there are reports of the pool being closed for hygiene and of missing in-room fridges/mini-bars. Amenities are generally good (especially pool/parking) but with some operational issues.
Value for Money
6
Several guests comment that food and extras feel expensive and that the hotel does not always meet expected 4-star standards (e.g., missing minibar, dated bathrooms), giving a slightly below-neutral perception of value.
Food and Beverage
8
Breakfast is often described as tasty with good options by some guests, though there are repeated notes about buffet items not being replenished, limited DP menu choices and occasional poor-quality cooked items; overall food is a relative strength but inconsistent.
Overall Experience
8.4
Mixed overall: many guests enjoyed location, pool, comfortable beds and friendly reception, while others experienced significant cleanliness lapses and room faults. Balancing the frequent positives with the serious negatives yields an overall slightly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Luxurious Stay in Hyeres City Centre

Modern and Comfortable Rooms: The Mercure Hyères Centre Côte d'Azur boasts 81 air-conditioned and soundproof rooms, each equipped with a flat-screen TV, minibar, and safety deposit box. Some rooms even offer a balcony for a stunning view.

Relaxation and Leisure: Unwind by the swimming pool, soak up the sun on the terrace, or take a leisurely stroll in the hotel's garden. Enjoy a refreshing drink at the bar or savor regional delicacies at the on-site restaurant.

Convenience and Accessibility: With the airport, beaches, port, and casino nearby, the hotel's prime location offers the best of both worlds. Plus, benefit from meeting rooms, free secure parking, and easy access to Hyères Train Station.

Book now for an unforgettable experience at Mercure Hyères Centre!

Important information:

Please note that the credit card used to make the pre-authorization will be requested upon arrival.

Please note that children under 12 years old can enjoy breakfast for free.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

7.3
Based on 817 reviews
Cleanliness: 3.5
Service: 9.5
Location: 9.5
Room Quality: 5
Amenities: 8.5
Value for Money: 6
Food and Beverage: 8
Overall Experience: 8.4
L
LUC • couple • fr
9
2026-10-29 • via Nuitee
G
Gokan • family_with_children • fr
4
2026-10-24 • via Nuitee
F
Fatima • couple • fr
7
2026-10-22 • via Nuitee
M
Max Srt • family_with_children • fr
1
Pas commerçant
Cons:

La gestion des SAV et du service réservation

2026-10-16 • via Nuitee
E
Edith • couple • fr
8
2026-10-07 • via Nuitee
M
Michael • couple • gb
8
2026-09-13 • via Nuitee
C
Cinzia • couple • it
6
Abbiamo soggiornato al Mercure Hotel di Hyères, dove eravamo già stati circa due anni fa, ma questa volta, purtroppo, l’
Pros:

La posizione, la piscina il parcheggio e la gentilezza del ragazzo alla reception.

Cons:

La pulizia

2026-09-12 • via Nuitee
G
Gilles • couple • fr
9
Tout était bien sauf le menu en DP qui manquait de choix
Pros:

Un peu cher . Bons produits . Pour le beurre ce n’était pas pratique . On aurait préférer les parts individuelles.

Cons:

Pour les longs séjours en DP , le menu était toujours le même

2026-09-12 • via Nuitee
G
gerard • couple • fr
4
Pros:

à 9:00 h Buffert non réapprovisionné pas de tasses à café, pas de fruits etc..

Cons:

Salle de bain d'aspect vétuste , robinet de lavabo qui ferme très mal, tuyau de douche à changer

2026-09-12 • via Nuitee
B
Boektaels • couple • fr
8
2026-09-11 • via Nuitee
B
Bernard • couple • fr
8
Bon séjour
Pros:

Le parking au pied de l’hôtel
La réception la nuit sans code

Cons:

Nettoyage des tasses à café aurait pu être fait
Sachets de café sûrement périmés car inutilisables

2026-09-09 • via Nuitee
E
Estelle • solo_traveller • fr
7
Si non, super petit déjeuner et hamburger avec les frites très bon mais peut être encore un peu cher. Accueil super !
Pros:

La piscine, le lit, les fauteuils extérieurs et intérieur

Cons:

Une pizza surgelée à 14€.

2026-09-09 • via Nuitee
B
Benjamin • solo_traveller • fr
3
Pros:

Petit dejeuner

Cons:

Piscine sale fermee pour raison hygiène en cours de sejour - joint baignoire salles

2026-09-08 • via Nuitee
S
Sami • couple • fr
6
Fine
Pros:

Liked the decoration of the hotel and the swimming pool

Cons:

The staff was fine but not welcoming. We had a leak in the toilet. We were told that a late check out is possible in exchange of an additional fee. The next day we were told that it was not possible.

2026-09-08 • via Nuitee
C
Corinne • solo_traveller • fr
3
Pros:

Rien

Cons:

La qualité des prestations par rapport a un hotel 4 étoiles. Porte de la salle de bain qui ne ferme pas le sol du couloir très sale avec une odeur
Pas de frigo dans la chambre et pas de kleenex dans la salle de bain

2026-09-07 • via Nuitee
L
Luis • solo_traveller • fr
9
Pros:

C’était un super séjour

Cons:

Rien

2026-09-07 • via Nuitee
A
Alexis • solo_traveller • fr
10
2026-09-06 • via Nuitee
N
nelly • couple • fr
8
Très bon restaurant dans l’hôtel
2026-09-03 • via Nuitee
N
Natalia • solo_traveller • pl
8
Great location for my business purpose with option tor lead at very pleasant pool after work.
Pros:

Comfortable bed, well working air conditioning, breakfast very tasty food, good coffee, staff very friendly

Cons:

Sitting area around the reception especially sofas and tables full of dust, spider nets, etc

2026-09-02 • via Nuitee
E
Elsa • solo_traveller • fr
9
2026-09-01 • via Nuitee