Mercure Annecy Sud

Hotels
•
Mercure
7.8 (1293 reviews)
76 Avenue d'Aix les Bains , Annecy , FR
+33 4 50 52 09 66

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent private jacuzzi / intimate spa
Clean rooms with good bedding
Free, secure onsite parking
Good breakfast variety for many guests
Cons:
Pool often cold / unheated
Night access / intercom delays reported
Limited evening dining; restaurant sometimes closed
Occasional construction or maintenance issues
Isolated reports of pests in rooms

Categories

Cleanliness
7.3
Most guests praise cleanliness and good housekeeping; several rooms described as very clean and well-kept. However, there are isolated but significant reports of pests and an older exterior, lowering reliability.
Service
9.2
Consistently praised: friendly, attentive and helpful staff (including accommodation for pets at breakfast). A few operational hiccups (e.g., delayed intercom/grille access at night) were noted but staff demeanour is a strong positive.
Location
7.5
Edge-of-town location: free, secure parking and reasonable access to old Annecy by a 20-30 minute walk. Some guests found the distance acceptable given price, others noted it is a few kilometres from the centre.
Room Quality
8
Rooms are described as functional, well equipped, with good bedding and effective air conditioning; some rooms offer exceptional private jacuzzi. Occasional issues (twin beds when a double expected, plumbing faults) were reported.
Amenities
7.6
Spa and private jacuzzi receive high praise and are major positives. Free parking and a pleasant bar area are noted, but the pool is often cold/unheated and the bar sometimes lacks staff, reducing overall amenity satisfaction.
Value for Money
7.3
Perceived as fair overall; price often reflects the location and facilities. Value is diminished for guests experiencing maintenance issues, construction noise, or limited dining options.
Food and Beverage
7
Breakfast generally well regarded with good variety, but some guests reported cold items and limited options. Brunch/restaurant offerings and evening dining are sometimes constrained or unavailable.
Overall Experience
8.5
Majority of stays are positive: pleasant staff, clean rooms, good facilities and an enjoyable spa/jacuzzi. Negative items (pool temperature, occasional pests, access and maintenance issues) temper the experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Scenic Views and Outdoor Relaxation
Mercure Annecy Sud offers a picturesque setting with stunning mountain views, an outdoor pool, and a relaxing terrace. Ideal for unwinding and soaking in the beauty of the surroundings.

Culinary Delights and Cozy Ambiance
Indulge in regional cuisine at the on-site restaurant with a charming terrace for al fresco dining. During winter, cozy up by the fireplace in the chalet-style bar, perfect for a warm and inviting atmosphere.

Exceptional Service and Assistance
Experience top-notch hospitality with the friendly and attentive 24-hour staff at Mercure Annecy Sud. Whether you need assistance or local recommendations, the dedicated team is always ready to help.

Book your stay at Mercure Annecy Sud now for a memorable and relaxing getaway!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.
restaurant:from monday to friday 12:00 – 14:00 19:00 – 21:30
restaurant closed for the weekendPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

7.8
Based on 1293 reviews
Cleanliness: 7.3
Service: 9.2
Location: 7.5
Room Quality: 8
Amenities: 7.6
Value for Money: 7.3
Food and Beverage: 7
Overall Experience: 8.5
C
CHATELET • family_with_children • fr
9
Pros:

Hôtel au calme. Personnel aimable et bienveillant

2026-10-30 • via Nuitee
P
Perrine • couple • ch
6
Hotel moyen mais spa très sympa
Pros:

Le spa est très intimiste et agréable. C'est le point positif majeur de cet établissement.

Cons:

Malheureusement, nous avons eu des soucis avec l'accès à l'hôtel pendant la nuit. Nous avons du attendre plus de 5 minutes après avoir appelé l'interphone, et avons du appeler deux fois au téléphone pour que la grille s'ouvre.
L'heure du check out est aussi peu adapté pour le pack brunch / spa.
De vraies tasses et une machine à café serait attendue dans un hôtel 4 etoiles, plutot que des gobelets en cartons et du café soluble.
Pendant le brunch, du jus de fruit frais serait apprécié. Le reste était très bien.

2026-10-29 • via Nuitee
E
Edwige • family_with_children • fr
10
Pros:

Le.petit déjeuner

2026-10-29 • via Nuitee
L
Lohan • solo_traveller • fr
3
Cons:

Le fait que le lit soit deux petits lits pour un !

2026-10-28 • via Nuitee
C
christophe • family_with_children • fr
9
Pros:

Le jacuzzi privatif vraiment exceptionnel chambre top cadres vraiment top

Cons:

Manque d'informations on a du demander beaucoup de choses

2026-10-27 • via Nuitee
M
Mikavivi • family_with_children • fr
8
Cons:

On ne nous a pas prévenu qu'il y avait des travaux en face de la chambre lors de notre réservation.

2026-10-26 • via Nuitee
N
Nico&Fanny • couple • fr
10
Week-end a Annecy
Pros:

Hôtel très propre et bien équipé
Personnel très agréable
Nous avons passé un excellent week-end

Cons:

Ras

2026-10-24 • via Nuitee
C
Christian • couple • ca
8
2026-10-24 • via Nuitee
N
Nacima • solo_traveller • fr
10
2026-10-23 • via Nuitee
A
Alisa • couple • fr
9
2026-10-20 • via Nuitee
K
KOUMAI • solo_traveller • fr
7
2026-10-16 • via Nuitee
L
Laurent • couple • be
8
Annecy est très bien. Beaucoup de belles balades.
Cons:

Piscine non chauffée donc non utilisable. Surtout qu'on avait pris hôtel avec piscine.

2026-10-15 • via Nuitee
P
Paul • solo_traveller • gb
9
Enjoyable edge of town stopover.
Pros:

Friendly staff who seemed to be enjoying their work. Nice bar area with restaurant.Pleasant, good size rooms. Free onsite parking.

Cons:

Location is a couple of km from town centre, but reflected in price and parking availability.

2026-10-12 • via Nuitee
K
kristoff • extended_group • be
7
perfect
Pros:

ligging en hygiene en HEEL vriendelijk personeel

Cons:

niks

2026-10-08 • via Nuitee
T
Thomas • couple • fr
8
Agréable
Pros:

L’accueil du personnel, la chambre, le fait d’avoir un parking gratuit et les infrastructures.

Cons:

La piscine était très froide.

2026-10-07 • via Nuitee
A
Andrii • couple • be
9
2026-09-19 • via Nuitee
J
Jean • solo_traveller • fr
9
Pros:

Chambre très fonctionnelle, bien équipée, Clim efficace, bonne literie. Bon petit déjeuner, vaste choix. Personnel aimable. Possibilite de refuser le ménage une ou plusieurs journée, au choix du client, au profit d’une association qui reçoit ainsi un crédit financier.

Cons:

Un peu loin du centre ville, mais on le sait en réservant…

2026-09-16 • via Nuitee
B
Beat • couple • ch
5
Am Sonntagmorgen sind sowohl Rührei wie auch Bratspeck und Gemüse trotz Bemerkung kalt geblieben
Cons:

Am Sonntagmorgen sind sowohl Rührei wie auch Bratspeck und Gemüse auf ausgeschalteten Herdplatten trotz Bemerkung kalt geblieben.

2026-09-16 • via Nuitee
Y
Yahia • solo_traveller • fr
9
2026-09-14 • via Nuitee
J
Julie • couple • gb
7
2026-09-14 • via Nuitee