Novotel Andorra

Hotels
•
Novotel
8.2 (5244 reviews)
Crer. Prat De La Creu, 14 , Andorra la Vella , AD

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location near shops and amenities
Cons:
Cleanliness issues with the room
Inconsistent room quality for the price

Categories

Cleanliness
6.51
Poor hygiene and filthy carpets mentioned in reviews.
Service
9.48
Multiple mentions of friendly and attentive staff.
Location
9.52
Ideal location in the city; proximity to services praised.
Room Quality
6.97
Small rooms with old furniture mentioned; general dissatisfaction noted.
Amenities
8
Access to nearby pools and spas, but some inconsistency in reviews.
Value for Money
7.46
Comments on overpriced parking and inadequate room quality for price.
Food and Beverage
9.01
Breakfast and dinner options received positive feedback.
Overall Experience
8.68
Mixed feelings; great location and service but serious cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Central Location in Andorra la Vella
The Novotel Andorra is perfectly situated in the heart of Andorra la Vella, offering easy access to the city's renowned boutiques and tax-free shopping destinations.

Relaxation and Dining Options
After a day of shopping or skiing, guests can unwind in the indoor or outdoor swimming pool, sauna, or hot tub. Indulge in a delicious meal at the hotel restaurant and enjoy a drink at one of the 3 onsite bars.

Family-Friendly Amenities
Families are welcome at Novotel Andorra, with up to 2 children staying for free when accompanied by parents. The hotel also provides access to amenities like a gym, spa, paddle courts, and a children's play area at the adjacent Mercure Hotel.

Book your stay at Novotel Andorra for a memorable and convenient experience.

Important information:

The pool, spa, gym, and playground are at the Mercure Hotel, next to the Novotel Andorra.

The wellness and fitness area is free of charge for our guests and is located in the Mercure Hotel, next to the Novotel Andorra.

Opening hours: to be consulted at the reception of the hotel

Swimming caps and flip-flops are not compulsory.

Changing rooms and lockers are available (2€).

Towels are available (free service).

Minors are allowed without age restriction.

The accommodations is located in the center of Andorra la Vella.

Half board rates do not include drinks.

Pets are allowed with no weight limit (maximum 2 per room); supplements apply.

Hotel parking is limited and assigned on a first-come, first-served basis; a supplement applies.

Please note that the wellness center will be unavailable from 06/05/24 to 10/05/24 due to maintenance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

8.2
Based on 5244 reviews
Cleanliness: 6.51
Service: 9.48
Location: 9.52
Room Quality: 6.97
Amenities: 8
Value for Money: 7.46
Food and Beverage: 9.01
Overall Experience: 8.68
J
JOSE LUIS • family_with_children • es
9
Pros:

El trato de los empleados de 10. Marti de recepción muy simpático y atento

Cons:

Nada en particular

2026-10-13 • via Nuitee
T
Toni • family_with_children • es
10
2026-10-13 • via Nuitee
C
Cristina • solo_traveller • es
7
Pros:

Ubicación

Cons:

El colchón y la almohada son bastante malas, incómodo....nada acorde con el precio

2026-10-13 • via Nuitee
S
Silvia • couple • es
8
2026-10-12 • via Nuitee
G
Gómez Cortina • family_with_children • es
8
Hotel en pleno centro de Andorra.
Pros:

La ubicación es excepcional. En pleno centro de Andorra. Tiene aparcamiento justo debajo, pero con plazas limitadas. Hay más aparcamientos en la zona, andando 5 minutos. Tiene piscina climatizada y gimnasio.

Cons:

El hotel debía ser lo máximo en 1980. Desafortunadamente, han pasado ya unos años, y le vendía bien una reformita.

2026-10-12 • via Nuitee
L
Lourdes • couple • es
4
Ens ha decepcionat
Pros:

El personal és molt amable

Cons:

Necessita una bona reforma.
L’habitació molt antiga , amb moqueta, bruta i gastada. WC en un espai petit amb molt poca llum, realment molt antic, no està a l’alçada del preu que cobren

2026-10-12 • via Nuitee
L
Loli • couple • es
7
Muy Buena
Pros:

El desayuno en el bar del hotel ,está muy bien y calidad precio perfecto.
La ubicación genial.

Cons:

No funcionaba la calefacción y este fin de semana ha echo bastante frío.

2026-10-12 • via Nuitee
J
José Ramón • family_with_children • es
10
2026-10-12 • via Nuitee
N
NOELIA • solo_traveller • es
10
Pros:

Me gustó todo en general

2026-10-12 • via Nuitee
C
Cristina • solo_traveller • es
8
Pros:

Me gusto la posibilidad de utilizar el spa. Habitaciones amplias.

Cons:

No me gusto el precio del buffet del restaurante. Sobretodo el de los niños. Y la comida que habia no era suficientemente variada y menos los postres.
Tampoco me gusto que hubiera que salir a la calle para ir al spa.
Y despues los precios del hotel no tienen en cuenta si hay niños en la habitación

2026-10-12 • via Nuitee
L
Lara Lozano • family_with_children • es
4
Be i avant
Pros:

L.ubicacio

Cons:

Esta molt vell

2026-10-12 • via Nuitee
J
Joan • family_with_children • es
10
Pros:

La ubicació i l’amabilitat del personal

2026-10-12 • via Nuitee
A
Amandine • couple • fr
9
2026-10-12 • via Nuitee
J
Javier • solo_traveller • es
8
2026-10-11 • via Nuitee
F
Fernando • solo_traveller • es
10
2026-10-10 • via Nuitee
M
Mateusz • family_with_children • pl
9
2026-10-10 • via Nuitee
B
Bouguedah • solo_traveller • fr
1
Très déçu
Pros:

Bien placé très proche centre-ville

Cons:

Chambre trop petite pour 4 personnes
Clim ça marche pas
Ici ça marche ça fait trop de bruit
En gros c'est une cage à 🐰🐰🐰

2026-10-09 • via Nuitee
M
Marta • extended_group • ch
9
Sehr gutes Hotel
Pros:

Super Lage und pet friendly

2026-10-08 • via Nuitee
N
Narcís • couple • es
6
feina, bona situació i oci
Pros:

La situació és lo Millor. I el servei de Spa. i les habitaciones àmplies. El personal i la neteja molt bé.

Cons:

L'esmorzar molt car I poca qualitat. Vàrem voler que ens tornin els diners del segon esmorzar I no ens van deixar. L'habitació ja comença a ser molt vella. És necessària una reforma.
No crec que tornem...

2026-10-07 • via Nuitee
I
Ignacio • solo_traveller • es
8
2026-09-19 • via Nuitee