NH Ciudad de Santander

Hotels
NH Hotels
8.3 (1517 reviews)
Menendez Pelayo,13-15 , Santander , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Good breakfast selection
Cons:
Cleanliness issues
Small room sizes
Parking difficulties

Categories

Cleanliness
7.8
Some reviews mentioned issues with cleanliness in bathrooms.
Service
9.3
Many reviews praised the helpfulness and friendliness of the staff.
Location
9.3
The location is frequently highlighted as a strong point, close to key attractions.
Room Quality
7.8
Several comments noted small room sizes and mixed feelings about amenities.
Amenities
7.8
Amenities mention includes parking issues and bathroom functionality.
Value for Money
7.8
The value for money was questioned due to the hotel's rate versus service.
Food and Beverage
8.3
Breakfast was often noted positively, although restaurant accessibility was a concern.
Overall Experience
8.3
Overall experience leaning positive, with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:03

Property Description

Modern Hotel near Santander Ferry Port
This modern hotel, just a 15-minute walk from Santander Ferry Port, offers a convenient location for travelers. The air-conditioned rooms with flat-screen satellite TV and free Wi-Fi provide a comfortable stay.

Convenient Location and Nearby Attractions
NH Ciudad de Santander is ideally situated, with Santander Cathedral and the Palacio de Festivales Convention Centre within walking distance. Sardinero Beach is also just 2 km away, perfect for a relaxing day by the sea.

Stylish Rooms and Amenities
The hotel's stylish rooms, decorated in neutral tones, offer a restful retreat. Guests can enjoy a selection of pillows and complimentary toiletries in the bathrooms. Additionally, the hotel provides a healthy NH AntiOx breakfast and a café-bar for convenience.

Book your stay at NH Ciudad de Santander for a memorable and comfortable experience.

Important information:

Please note that the snack bar hours are from Monday to Thursday from 10:00 to 14:30 and 19:00 to 23:00. From Friday to Sunday, and holidays as well, it is open from 10:00 to 14:30. The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1517 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 8.3
Overall Experience: 8.3
V
van der Kraan couple nl
10
aanrader voor als je de binnenstad wil verkennen
Pros:

uitgebreid ontbijtbuffet, locatie vlak bij centrum

Cons:

nvt

2026-07-04 via Nuitee
I
Isabel couple es
10
2026-07-03 via Nuitee
G
Ghislain couple be
8
2026-07-02 via Nuitee
G
Gomez Trueba solo_traveller es
9
Volveré
Pros:

El desayuno excelente

2026-07-01 via Nuitee
M
Miguel couple es
8
2026-06-29 via Nuitee
R
Ruiz solo_traveller es
10
2026-06-29 via Nuitee
A
ANA MARIA couple ar
10
Con ganas de regresar!
Pros:

Bien ubicado, excelente desayuno y sumamente amable todo el personal!

Cons:

Podrían renovar ciertos detalles de la decoración.

2026-06-29 via Nuitee
M
Mikel couple es
4
Buena localización a falta de una remodelación.
Pros:

Localización

Cons:

Esta obsoleto en la parte de los baños, mampara de baño con moho en la silicona, etc …, no es la calidad esperada de un NH.

2026-06-29 via Nuitee
A
Ana solo_traveller ar
9
Pros:

La atención de todo el personal y la buena ubicación

Cons:

Mobiliario demasiado grande paras el tamaño de la habitación, a veces complica la circulación

2026-06-28 via Nuitee
C
cristina couple es
9
Dias bonitos en Santander
Pros:

Todo, el personal muy amable y te ayudan a resolver cualquier duda, la ubicación muy buena, la habitacion bien aunque no es demasiado espaciosa y al ir con perrito te dan la ultima del piso, todo muy limpio y hay varios tipos de desayunos a elegir si no quieres el bufet.

Cons:

Por decir algo q al ir con perrito te colocan en la ultima habitacion del piso

2026-06-28 via Nuitee
O
Oihane couple es
8
Máscotas bien acogidas
Pros:

La atención con mi mascota

2026-06-28 via Nuitee
S
Sylvia extended_group at
8
Pros:

Super Lage - sehr ruhig.
Tolle Verdunklungsvorhänge.
Wasserkocher im Zimmer.
Super Betten!
Schönes modernes Bad mit Bidet!

Cons:

Frühstück und Getränke im Hotel sollten für Hotelgäste preisgünstiger sein!

2026-06-26 via Nuitee
N
norma solo_traveller xa
10
Pros:

Todo

Cons:

Nada

2026-06-24 via Nuitee
G
Gabriela Luiza couple es
8
Pros:

Ubicación ideal y personal super amable y atento.

Cons:

El suelo del baño estaba lleno de hormigas, aunque es cierto que optamos por quitarlas con servilletas en vez de avisar. En general las habitaciones son pequeñas y eso que nos mejoraron la selección, bastante anticuado, moho en la ducha… pero bueno, para unos poquitos días ni tan mal.

2026-06-24 via Nuitee
L
Laurent couple fr
10
À refaire au plus vite possible 😉
Pros:

Emplacement exceptionnel pour visiter son Santander

Cons:

L’accueil du réceptionniste

2026-06-24 via Nuitee
M
Maria solo_traveller es
7
2026-06-22 via Nuitee
M
Marisa solo_traveller uy
8
2026-06-22 via Nuitee
J
Joana solo_traveller pt
7
Pros:

Facilidade de acesso entrada e saida da cidade para quem chega de carro

Cons:

Inacreditavel terem-nos dado um quarto em que a porta do quarto banho não fechar por ter a porta empenada por uma qualquer infiltracao agua

2026-06-16 via Nuitee
M
Marc couple de
9
2026-06-14 via Nuitee
M
Miguel Angel family_with_children es
8
Pros:

Excelente ubicación

2026-06-14 via Nuitee