Crowne Plaza Plymouth by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (4643 reviews)
Armada Way , Plymouth , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Unclean changing rooms
Sofa bed size
Order mistakes in restaurant

Categories

Cleanliness
7.63
The changing room for the swimming pool was unclean with a wet floor and hair.
Service
8.6
Staff were friendly and helpful, with a professional approach.
Location
9.14
Great location between Plymouth Hoe and the town centre, with amazing views.
Room Quality
8.09
Very nice room and king bed; some rooms may vary in size.
Amenities
8.12
Good amenities including a swimming pool, but room size inconsistency noted.
Value for Money
8.58
Incredible value for the cost, especially with breakfast for four included.
Food and Beverage
7.63
Breakfast and dinner orders had issues with delivery accuracy.
Overall Experience
8.6
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:13

Property Description

Stunning Views and Convenient Location
Overlooking Plymouth Hoe's greenery and the coastline, the Crowne Plaza Plymouth offers panoramic views and is just a short walk from the city centre.

Luxurious Amenities
Guests can enjoy the onsite fitness centre, pool, and sauna. Each modern room features air conditioning, a TV, tea/coffee facilities, and a private bathroom.

Fine Dining and Entertainment
Indulge in fabulous views at the Marco Pierre White restaurant, or relax with a drink at Drake's Bar. Explore the nearby Barbican area with its shops, bars, and restaurants.

To experience luxury and convenience in Plymouth, book your stay at Crowne Plaza Plymouth now.

Important information:

Only Service animals are allowed in this property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.3
Based on 4643 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
C
chloesU4642HZ Couples World
10
Fantastic hotel
Pros:

absolutely brilliant hotel. room was spotless. the restaurant food was amazing!! all staff were very friendly sly and welcoming. will definitely be returning!!

2026-07-28 via Tripadvisor
E
E7516UWclairep Solo travel
10
Helpful cleaner
Pros:

Lisa the cleaner on my floor was beyond helpful and courteous I had a problem with my shower that I’d notified reception but they hadn’t responded, however Lisa had a look and using great ingenuity managed to fix it for me. Thank you Lisa for your kind concern and help during my stay!

2026-07-26 via Tripadvisor
M
michael couple gb
7
excellent location, friendly staff
Pros:

location was perfect for our needs

2026-07-25 via Nuitee
D
Dean couple gb
9
2026-07-25 via Nuitee
B
Bruce solo_traveller gb
8
Generally pretty good
Pros:

Location, breakfast, views, comfortable beds, large room, good air conditioning.

Cons:

Small bathroom, tight parking spaces, one lift out of order throughout our stay, difficult to get out of bath after a shower as there's nothing to hold on to.

2026-07-25 via Nuitee
J
Julien family_with_children be
10
2026-07-25 via Nuitee
M
Mariyam extended_group gb
7
Pros:

It was a convenient location and the room was very spacious for three people. The staff at breakfast were very friendly, even during super busy periods.

Cons:

I’m not sure how housekeeping worked but there were a couple of days when the rooms weren’t made up and we ran out of toilet paper, which hadn’t been replaced when housekeeping had been in.

2026-07-25 via Nuitee
T
Tony solo_traveller gb
8
2026-07-25 via Nuitee
P
peter solo_traveller nl
7
Pros:

Prima

Cons:

Niks

2026-07-25 via Nuitee
S
Simon couple gb
9
Friendly, clean & lovely hotel!
Pros:

Location to town & what we needed.

Cons:

The only thing was when we checked in we were told a different price to what we had booked here but it all got sorted out & was amazing stay.

2026-07-25 via Nuitee
P
Peter couple gb
8
Enjoyable stay in good location
Pros:

Room was spacious but bathroom cramped. You had to be a contortionist to get in and out of the bath\shower. Lovely view for breakfast on the penthouse floor but breakfast buffet was not adequately refreshed. Location was excellent with short walk to the Hoe, Barbican and Drake Circus shopping centre.

Cons:

Breakfast buffet needs to be refreshed more frequently. Gym weights area too congested with equipment. Car park spaces need to be bigger.

2026-07-24 via Nuitee
S
Sarah family_with_children gb
8
Pros:

Great location. Enjoyed the swimming pool etc. very nice breakfast.

Cons:

Room was very hot. No A/c just a small fan. Also the shower’s water pressure wasn’t very good.

2026-07-24 via Nuitee
T
Tochukwu couple ng
10
2026-07-24 via Nuitee
R
Rachel solo_traveller gb
8
GREAT VIEWS,LOVELY EVENING MEALS
Pros:

Excellent Rooms
Super Comfy Beds
Loved The Penthouse
Restaurant
Lovely Staff

Cons:

Disabled facilty poor
For a Disabled guest
Lift Broken using stairs a problem
For us
Broken toilet in accessable bathroom

Breakfast
Great choice
But Hot Buffet was Cold sadly

2026-07-24 via Nuitee
S
silviaclassique solo_traveller gb
9
Pros:

I love that the hotel is centrally located, making it easy to access all the activities I wanted to do with my kids. It's also very family-friendly, which made our stay even more enjoyable.

Cons:

T
he staff wouldn't allow my children to swim, even after I explained that I would be sitting by the pool supervising them the entire time. They insisted that I had to be in the pool with them, otherwise they wouldn't be allowed to swim. This was very disappointing and ended up spoiling my children's mood.

2026-07-24 via Nuitee
D
Dawn couple gb
9
2026-07-24 via Nuitee
P
Paul family_with_children gb
10
Perfect short stay, and the view at breakfast was fantastic
Pros:

Location, room, breakfast, bar🤠

Cons:

No Guinness

2026-07-23 via Nuitee
M
Markus couple ch
9
Sehr gutes Hotel in interessanter Stadt
Pros:

Perfekte Lage, nahe zum Meer, zum Hafen und zum Zentrum. Frühstücksbuffet sehr reichhaltig und zuoberst im Haus mit toller Aussicht. Bequemes Bett. Freundliches Personal.

Cons:

Gleich zwei Lifte funktionierten nicht.

2026-07-23 via Nuitee
M
Matthew solo_traveller gb
7
Amazing staff and service in a crappy building
Pros:

Extremely friendly, polite and helpful staff throughout the hotel. Room was very clean. Breakfast was great. A well managed hotel.

Cons:

Woeful air-conditioning & slightly tired decor. Car park not fit for purpose. Slow lifts with one out of service at one of the busiest times of year. The dated building makes it difficult for the excellent staff to deliver the high quality IHG product.

2026-07-23 via Nuitee
A
AnnaFran1 Couples
10
Love this hotel.
Pros:

Love this hotel! The restaurant is great; cocktails, steaks and best view. The pool and spa are a bonus. The room was huge, spotless, and again best views! Love it and we stay often even though we are local. Staff are good as gold, they work hard!

2026-07-22 via Tripadvisor