Crowne Plaza Plymouth by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (4543 reviews)
Armada Way , Plymouth , gb

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Unclean changing rooms
Sofa bed size
Order mistakes in restaurant

Categories

Cleanliness
7.63
The changing room for the swimming pool was unclean with a wet floor and hair.
Service
8.6
Staff were friendly and helpful, with a professional approach.
Location
9.14
Great location between Plymouth Hoe and the town centre, with amazing views.
Room Quality
8.09
Very nice room and king bed; some rooms may vary in size.
Amenities
8.12
Good amenities including a swimming pool, but room size inconsistency noted.
Value for Money
8.58
Incredible value for the cost, especially with breakfast for four included.
Food and Beverage
7.63
Breakfast and dinner orders had issues with delivery accuracy.
Overall Experience
8.6
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:13

Property Description

Stunning Views and Convenient Location
Overlooking Plymouth Hoe's greenery and the coastline, the Crowne Plaza Plymouth offers panoramic views and is just a short walk from the city centre.

Luxurious Amenities
Guests can enjoy the onsite fitness centre, pool, and sauna. Each modern room features air conditioning, a TV, tea/coffee facilities, and a private bathroom.

Fine Dining and Entertainment
Indulge in fabulous views at the Marco Pierre White restaurant, or relax with a drink at Drake's Bar. Explore the nearby Barbican area with its shops, bars, and restaurants.

To experience luxury and convenience in Plymouth, book your stay at Crowne Plaza Plymouth now.

Important information:

Only Service animals are allowed in this property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

Location

Guest Reviews

8.3
Based on 4543 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
M
Mark Lawrence couple gb
8
2026-06-13 via Nuitee
W
Waltraud couple de
7
Es war ok.
Pros:

Ein schönes Hotel und nett gelegen.

Cons:

Sehr kleines Bad mit Badewanne.

2026-06-13 via Nuitee
I
ian solo_traveller gb
3
Cons:

The breakfast was the worst I've had in a hotel. Was sick after due to the amount of grease on all of the cooked food £20 ahead what a joke . Meant to be a Michelin star chefs restaurant. Could of got better a roadside caravan.

2026-06-13 via Nuitee
G
George couple fr
7
Average have staid in better hotels
Pros:

Did not like the breakfast

Cons:

The parking beasts should not have to pay

2026-06-13 via Nuitee
J
Jo extended_group gb
9
Great stay in a lovely hotel
Pros:

We stay here frequently because of the great location and lovely rooms.

Cons:

The barman downstairs was not particularly knowledgeable about the drinks and mixers. Also no Gin glass available as he said there was only 2! Should take cash at the bar.

2026-06-12 via Nuitee
M
Marisa solo_traveller gb
9
Comfortable bed and room, helpful staff, breakfast is very good and will stay again.
Pros:

Breakfast was very good. Location is great, I am a repeat guest having stayed before.

2026-06-12 via Nuitee
K
Kavita couple pt
4
Frustrating and disappointing
Pros:

The hotel location is great and I’ve often used it in a previous life when it was the holiday inn.

Cons:

I booked an accessible room for my disabled husband and the accessible bathroom was totally unsuitable - cramped and designed by an idiot! The sink and toilet were perpendicular to each other making it impossible for him to sit on the toilet and he is a slight man not obese . There was so little room between the sink and the toilet that he couldnt reach for the grab rail so had to lower himself on the toilet by himself - with me hovering close by as his knees often give way. The shower was worse - a shallow seat with two grab rails but with them down one couldnt enter the shower to sit on the seat! So only one grab rail
And a crutch - horrible
Experience and to think we paid quite a lot for the room. We’ve stayed in dozens and dozens of hotels over the last two decades and this bathroom was the worst. We just stayed at the premier inn in Bristol - and I request the management to go and learn a few things from them! Very disappointed. Will not be staying again and thank god we were there just for one night on our way back to Portugal
On the ferry! It’s difficult enough for disabled travellers to enjoy the same benefits on holiday but I think a decent bathroom when you tell us it is accessible is the very least a good hotel should provide .

2026-06-12 via Nuitee
P
Paul couple gb
7
2026-06-11 via Nuitee
G
Gwen couple gb
9
Great city stay
Pros:

Excellent facilities great location

Cons:

Underground car park challenging for large cars

2026-06-11 via Nuitee
M
Martin solo_traveller gb
10
2026-06-11 via Nuitee
V
Vivian couple au
8
Really enjoyed our stay overall
Pros:

Large room good facilities great view

Penthouse restaurant and club lounge very good

Cons:

Some staff were very good some average

When we checked out the staff member didn’t ask me how my stay was etc just “see you later”

2026-06-11 via Nuitee
J
Jean couple gb
9
Always use this hotel when visiting Plymouth a few times each year
Pros:

Always welcoming and a pleasure to stay which we do regularly

Cons:

N/A

2026-06-10 via Nuitee
F
François solo_traveller fr
9
Pros:

Hôtel très bien placé
Petit déjeuner copieux avec une très jolie vue mer

Cons:

Quelques petits désagréments ( lavabo bouché ) mais le personnel a très vite reagi

2026-06-10 via Nuitee
M
MasterChief-85 couple gb
10
Birthday holiday.
Pros:

The room was big and had a nice view. I saw the chimney of the distillery from there :) The best location a hotel can have.

The left a present and card for me, I celebrated my birthday during this stay.

We loved the Restaurant and that view is something not simple. One of the waitresses was super friendly, I think her name is Jess, she served us afternoon tea.

Cons:

The position of the bath is terrible. It requires an acrobat to get in and out.

2026-06-10 via Nuitee
C
Carole couple gb
9
A relaxing experience after a ferry crossing to prepare us for the train and bus trip home.
Pros:

The lovely smell when entering Reception and friendly welcome at the check-in desk. Spacious room with panoramic view and large bed. Plenty of tea, coffee and biscuits. Amazing breakfast in the penthouse restaurant. Would most definitely stay here again on any future trip to Plymouth.

Cons:

The banging and hammering close by the room in the morning although it was after 9.00 am so we understand maintenance must be done some time.

2026-06-10 via Nuitee
B
Beacham couple gb
10
Great hotel, can’t praise it enough from all the staff to every aspect of the hotel.
Pros:

Everything was perfect. Great staff, lovely clean and spacious room. Breakfast superb. Wonderful facilities. Hotel very well placed. Very near the Hoe or a short walk into town or the Barbican. We are planning a 3rd trip in the very near future.

Cons:

There was nothing to dislike

2026-06-09 via Nuitee
C
Christine solo_traveller gb
9
Spotless but shame about the food !
Pros:

We was so impressed with the hotels cleanliness. Infact its the cleanest hotel I've been in! The beds where comfy

Cons:

We where very shocked by the food . We paid a lot of money for our evening meals and the steak was like rubber i had to leave half . Although she gave me a small discount im shocked . The breakfast is OK but the melon was dry so a few weeks needed

2026-06-09 via Nuitee
R
Robert solo_traveller gb
7
Adequate
Pros:

Building work from 9am while I was trying to work in my room

Cons:

No noise

2026-06-08 via Nuitee
L
Laurence couple gb
8
Fine hotel with parking in excellent location
Pros:

Excellent breakfast but plates cold

2026-06-08 via Nuitee
K
Kirsty solo_traveller gb
10
2026-06-08 via Nuitee