Crowne Plaza Plymouth by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (4830 reviews)
Armada Way , Plymouth , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Unclean changing rooms
Sofa bed size
Order mistakes in restaurant

Categories

Cleanliness
7.63
The changing room for the swimming pool was unclean with a wet floor and hair.
Service
8.6
Staff were friendly and helpful, with a professional approach.
Location
9.14
Great location between Plymouth Hoe and the town centre, with amazing views.
Room Quality
8.09
Very nice room and king bed; some rooms may vary in size.
Amenities
8.12
Good amenities including a swimming pool, but room size inconsistency noted.
Value for Money
8.58
Incredible value for the cost, especially with breakfast for four included.
Food and Beverage
7.63
Breakfast and dinner orders had issues with delivery accuracy.
Overall Experience
8.6
Overall a good experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:13

Property Description

Stunning Views and Convenient Location
Overlooking Plymouth Hoe's greenery and the coastline, the Crowne Plaza Plymouth offers panoramic views and is just a short walk from the city centre.

Luxurious Amenities
Guests can enjoy the onsite fitness centre, pool, and sauna. Each modern room features air conditioning, a TV, tea/coffee facilities, and a private bathroom.

Fine Dining and Entertainment
Indulge in fabulous views at the Marco Pierre White restaurant, or relax with a drink at Drake's Bar. Explore the nearby Barbican area with its shops, bars, and restaurants.

To experience luxury and convenience in Plymouth, book your stay at Crowne Plaza Plymouth now.

Important information:

Only Service animals are allowed in this property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.3
Based on 4830 reviews
Cleanliness: 7.63
Service: 8.6
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 8.58
Food and Beverage: 7.63
Overall Experience: 8.6
A
Anonymous • solo_traveller • gb
8
2026-09-12 • via Nuitee
K
Karen • solo_traveller • gb
9
Will definitely be returning.
Pros:

Great location. Rooms were very clean and the staff very helpful. Breakfasts were excellent.

Cons:

Bath was very high and difficult to get into.

2026-09-12 • via Nuitee
M
Manger • extended_group • gb
7
Pros:

Location for work

2026-09-12 • via Nuitee
F
Fabriciano • family_with_children • gb
10
2026-09-11 • via Nuitee
L
leslie • extended_group • gb
8
Enjoyable stay
Pros:

breakfast good nights sleep good view from window

Cons:

Ease of buying drinks at bar . A real ale would have been nice.

2026-09-11 • via Nuitee
R
Raminder • couple • gb
9
2026-09-11 • via Nuitee
B
Brough • solo_traveller • au
9
2026-09-11 • via Nuitee
P
Prema • couple • gb
1
They scammed our money . The they refused to refund our money and took money from other client and took keys from us but
Pros:

They are scams and cheat people

Cons:

The room was not worth £10 when they charged £360/ night

2026-09-10 • via Nuitee
A
Angela • family_with_children • gb
6
2026-09-10 • via Nuitee
S
Sarah • family_with_children • gb
7
Lovely location - perfect to explore everything Plymouth has to offer.
Pros:

Great location. Very welcoming & helpful reception staff.

Cons:

2 of the 3 lifts were not working during the stay. We were on the 1st floor so going up 11 flights of stairs to have breakfast was far from ideal (everyone was trying to use the one lift!!)

2026-09-10 • via Nuitee
I
Ingunn • couple • no
10
2026-09-08 • via Nuitee
M
Max • couple • gb
8
Curate's Egg
Pros:

The view from the window was wonderful, only let down by the weather, but then with Mount Edgcumb shrouded in mist, it was still quite dramatic. The room was of a nice size with a sofa-bed, which we only used as a sofa, right by the window, and the bed was comfortable. Access to the Club lounge meant we could get free tipples and canapes, again with a view over Western Plymouth.

Spent a few hours in the pool, which seems to have been updated since we were last there, and it was lovely when we got an occasional glimpse of the sun.

Cons:

The bathroom was tiny; I'm 6ft4in tall and had to stoop in the shower. I would have been happy to sacrifice the 14ft corridor for a little more space. Judging by the fire scape floor plan, ours was among the smallest of all the rooms on our floor.

The sofa was lovely, but I'm guessing that in the original configuration of the room, it was sited closer to the TV (the blanked-over sockets certainly suggest that), which didn't make for comfortable viewing.

The "emperor" size bed was just two large singles zipped together which mean we spent night on the edge of it to avoid the feeling of being just about to fall down the gap between the two.

The breakfast was a case of food being undercooked and left on a tepid hotplate, so the "fried" eggs resembled vinyl dog toys (and felt like it under a knife), the bacon was loose and flabby and the sausages were dry and tasteless, without them ever reaching the point where the sugars in the food develop. All the food was basically just "warm". And don't mention the coffee! Mid you, ALL hotel coffee is awful (we smuggled in some coffee bags). I was glad we got breakfast as a part of the cost because I wouldn't have paid for it, and we only did it twice.

Another hangover of the hotel's age is the size and configuration of the car park; although we arrived by train, we hired a car. The car-park is so tight, simply driving around to find a space we could fit into was a task in itself. Bear in mind that since the early 70s, cars have increased in size by 25-30%, but the spaces haven't.

2026-09-08 • via Nuitee
M
Marlon • family_with_children • za
10
Brilliant location and great facilities.
Pros:

The room was spacious and beds were comfortable. The gym and pool were amazing. The location was perfect as it was close to the ocean and all the main attractions (restaurants, mall, harbour).

Cons:

The breakfast could have included a better variety of fruit and barista made coffee. The room amenities should have been restocked before our arrival.

2026-09-08 • via Nuitee
P
Penny • extended_group • gb
8
Lovely hotel, comfortable room, good breakfast
Pros:

Perfect position on the Hoe - close to all amenities in Plymouth. Large room, comfortable bed.

Cons:

No view out the window, only pipework

2026-09-07 • via Nuitee
M
maria • couple • gb
7
Great location,
Pros:

Location, helpful staff

Cons:

The damp smell hits you as soon as you walk into room, had to buy air freshener spray, this has still not be resolved since our last stay

2026-09-06 • via Nuitee
D
Dave • solo_traveller • gb
9
Crowne plaza
Pros:

Location

Cons:

Price

2026-09-06 • via Nuitee
E
Edith • couple • nl
8
2026-09-06 • via Nuitee
C
Charlotte • extended_group • gb
8
Comfy, spacious rooms not really worth the money as it missed a few tricks for a more premium hotel.
Pros:

Clean, modern, well designed, comfy bed, spacious room, straightforward check in.

Cons:

The curtains in our room had holes in them and needed updating. Breakfast felt hectic and we werent offered coffee or table service like we have had in the past. I also thing the upstairs bar would be better if it opened later.

2026-09-06 • via Nuitee
L
Lynda • solo_traveller • gb
10
Pros:

Lovely and clean the rooms were exceptional

Cons:

Dirty windows everywhere, especially in marques pierre restaurant

2026-09-06 • via Nuitee
S
Samia • couple • gb
10
2026-09-05 • via Nuitee