ibis Styles London Gatwick Airport

Hotels
•
ibis Styles
9.2 (2550 reviews)
London Road , Crawley , GB

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Spotlessly clean rooms (many mentions)
Very helpful and friendly staff
Convenient for Gatwick; good shuttle/bus options
Comfortable/superb beds and well-equipped rooms
Dog friendly and good parking
Good range of amenities (AC, tea/coffee, ironing)
Gluten-free options available
Modern, clean lobby and helpful transport arrangements
Cons:
Occasional slow service at bar/restaurant
One report of no hot water in the morning
Noise from busy highway in some rooms
One report of dusty room and inability to ventilate
Breakfast described as expensive by some; one review called it inedible
Location not immediately adjacent to Gatwick for some guests (requires bus/taxi)

Categories

Cleanliness
9
Multiple guests describe rooms as spotlessly clean; a single review reports a very dusty, noisy room and inability to ventilate, lowering the score slightly.
Service
9.6
Staff repeatedly praised as fantastic, very helpful and accommodating (front desk, kitchen, bar); occasional slow service at restaurant/bar noted but overall service is a strong positive.
Location
9.3
Frequently cited as convenient for Gatwick with easy shuttle/bus links and nearby retail/eateries; a few guests note it is not immediately adjacent to the airport or mention highway noise.
Room Quality
9.6
Rooms described as comfortable, large, with superb beds, toiletries, tea/coffee and ironing facilities; one noisy/dusty room reported but most comments are very positive.
Amenities
9.4
Good range of amenities: airport transfer/shuttle, air conditioning, dog-friendly policy, parking, tea/coffee, ironing facilities; shuttle and transport options praised as economical.
Value for Money
8.8
Several guests call it excellent value and good for a one-night airport stay; some note added costs (bus/taxi to airport) or that breakfast felt expensive.
Food and Beverage
8.2
Food generally described as good with gluten-free options, but service was sometimes slow and at least one guest found the breakfast inedible, pulling this rating down.
Overall Experience
9.7
Majority of stays described as excellent with many repeat-booking intentions and strong recommendations; isolated negative experiences exist but overall guest sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:54

Property Description

Modern Rooms and Amenities
Enjoy private en suite shower rooms, air conditioning, flat screen TVs, tea/coffee facilities, and free WiFi in our stylishly decorated rooms.

Onsite Dining
Indulge in a delicious buffet breakfast with hot and continental options, as well as evening meals served in our contemporary lounge and restaurant.

Convenient Location
Benefit from our short drive to Gatwick Airport, with regular bus connections conveniently located opposite the hotel. A shuttle bus runs from the hotel, ensuring a hassle-free journey.

Book now to experience comfort and convenience at ibis Styles London Gatwick.

Important information:

Please note that the third person named by the parents must present their written authorisation (certified signature) if minors under 18 are not accompanied by their parent or official guardian.

Please present the same credit card used to guarantee your booking when checking in.

Please note that on-site parking is available for GBP 15 per night.

Parking spaces cannot be reserved in advance.Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2550 reviews
Cleanliness: 9
Service: 9.6
Location: 9.3
Room Quality: 9.6
Amenities: 9.4
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 9.7
A
Arlene • solo_traveller • gb
8
Pros:

Room very modern and clean

Cons:

No biscuits

2026-09-19 • via Nuitee
O
Osment-Fish • couple • gb
8
2026-09-19 • via Nuitee
F
Floyd • solo_traveller • ie
10
Pros:

The bed was super comfy and the tv was massive!

Cons:

Nothing

2026-09-19 • via Nuitee
K
Kathleen • couple • nz
8
Absolutely would stay again .Ideal transit hotel .
Pros:

Shuttle from the terminal. Great location. On the bus route if you have time to kill in Crawley. Restaurant meals and the breakfast were excellent. Surprisingly quiet for the location

2026-09-19 • via Nuitee
A
Aashim • couple • us
9
2026-09-19 • via Nuitee
S
Sally • extended_group • gb
8
Comfortable room but will probably stay nearer airport next time
Pros:

Airport shuttle expensive and not particularly convenient for early morning flight

Cons:

Couldn’t open the window for fresh air

2026-09-18 • via Nuitee
J
JORGE ALBERTO • extended_group • mx
10
RECOMENDABLE
Pros:

HABITACIÓN LIMPIA Y SILENCIOSA.

2026-09-18 • via Nuitee
O
Olivier • solo_traveller • fr
9
2026-09-18 • via Nuitee
Y
younes • solo_traveller • fr
2
Chercher d’autres d’options
Pros:

Rien

Cons:

Extrêmement bruyant
Très cher pour rien
Même pas confortable chambre petite impossible d’ouvrir la fenêtre .

2026-09-18 • via Nuitee
A
Andoni • solo_traveller • es
4
2026-09-17 • via Nuitee
M
Mark H Wilson • solo_traveller • gb
8
Pros:

Great value for the quality of the room.

2026-09-17 • via Nuitee
A
Alfie • couple • gb
9
2026-09-17 • via Nuitee
D
Desmartin • solo_traveller • be
1
2026-09-17 • via Nuitee
L
Leah • couple • gb
10
Perfect
Pros:

Room had everything, vibe was good well decorated and fab location for airport

Cons:

Parking is tight and could be cheaper

2026-09-16 • via Nuitee
C
CECILIA • couple • gb
10
2026-09-16 • via Nuitee
A
Andrea • solo_traveller • it
9
Pros:

Very good hotel with restaurant, parking, bus for the airport.
Nice and professional people.
The rooms are very confortable.
The small Fiat 500 inside the restaurant is very nice!

2026-09-16 • via Nuitee
A
ansong-ntiri • solo_traveller • gh
10
2026-09-16 • via Nuitee
B
Britt • couple • gb
9
Very much enjoyed it. Will stay again.
Pros:

Clean, easy to navigate, good value for money, nice shower, good shuttle service and info provided to get airport, helpful staff

Cons:

There was supposed to be some food available 24hr, but when we arrived there was none to offer, which was a shame as we were quite hungry from a long day of travelling.

2026-09-16 • via Nuitee
S
Samuel • solo_traveller • gb
10
2026-09-16 • via Nuitee
E
Elaine • couple • gb
8
Nice hotel and perfect for flying from Gatwick.
Pros:

Excellent location for the airport. Staff very helpful and friendly.

Cons:

Car parking charged at £15.00. This was not made known when booking. It should be free for guests. Also spaces exceptionally small, difficult to park a larger car.

2026-09-16 • via Nuitee