ibis Styles London Gatwick Airport

Hotels
•
ibis Styles
9.2 (2550 reviews)
London Road , Crawley , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Spotlessly clean rooms (many mentions)
Very helpful and friendly staff
Convenient for Gatwick; good shuttle/bus options
Comfortable/superb beds and well-equipped rooms
Dog friendly and good parking
Good range of amenities (AC, tea/coffee, ironing)
Gluten-free options available
Modern, clean lobby and helpful transport arrangements
Cons:
Occasional slow service at bar/restaurant
One report of no hot water in the morning
Noise from busy highway in some rooms
One report of dusty room and inability to ventilate
Breakfast described as expensive by some; one review called it inedible
Location not immediately adjacent to Gatwick for some guests (requires bus/taxi)

Categories

Cleanliness
9
Multiple guests describe rooms as spotlessly clean; a single review reports a very dusty, noisy room and inability to ventilate, lowering the score slightly.
Service
9.6
Staff repeatedly praised as fantastic, very helpful and accommodating (front desk, kitchen, bar); occasional slow service at restaurant/bar noted but overall service is a strong positive.
Location
9.3
Frequently cited as convenient for Gatwick with easy shuttle/bus links and nearby retail/eateries; a few guests note it is not immediately adjacent to the airport or mention highway noise.
Room Quality
9.6
Rooms described as comfortable, large, with superb beds, toiletries, tea/coffee and ironing facilities; one noisy/dusty room reported but most comments are very positive.
Amenities
9.4
Good range of amenities: airport transfer/shuttle, air conditioning, dog-friendly policy, parking, tea/coffee, ironing facilities; shuttle and transport options praised as economical.
Value for Money
8.8
Several guests call it excellent value and good for a one-night airport stay; some note added costs (bus/taxi to airport) or that breakfast felt expensive.
Food and Beverage
8.2
Food generally described as good with gluten-free options, but service was sometimes slow and at least one guest found the breakfast inedible, pulling this rating down.
Overall Experience
9.7
Majority of stays described as excellent with many repeat-booking intentions and strong recommendations; isolated negative experiences exist but overall guest sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:54

Property Description

Modern Rooms and Amenities
Enjoy private en suite shower rooms, air conditioning, flat screen TVs, tea/coffee facilities, and free WiFi in our stylishly decorated rooms.

Onsite Dining
Indulge in a delicious buffet breakfast with hot and continental options, as well as evening meals served in our contemporary lounge and restaurant.

Convenient Location
Benefit from our short drive to Gatwick Airport, with regular bus connections conveniently located opposite the hotel. A shuttle bus runs from the hotel, ensuring a hassle-free journey.

Book now to experience comfort and convenience at ibis Styles London Gatwick.

Important information:

Please note that the third person named by the parents must present their written authorisation (certified signature) if minors under 18 are not accompanied by their parent or official guardian.

Please present the same credit card used to guarantee your booking when checking in.

Please note that on-site parking is available for GBP 15 per night.

Parking spaces cannot be reserved in advance.Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2550 reviews
Cleanliness: 9
Service: 9.6
Location: 9.3
Room Quality: 9.6
Amenities: 9.4
Value for Money: 8.8
Food and Beverage: 8.2
Overall Experience: 9.7
H
Helen • solo_traveller • gb
10
A good place for a short trip.
Pros:

Staff very helpful and courteous.
Room clean and comfortable
Restaurant and breakfast very good

Cons:

There was nothing I didn't like. Exactly as expected . Good facilities

2026-10-14 • via Nuitee
T
Tolu • extended_group • gb
9
2026-10-13 • via Nuitee
F
Fabrizia • solo_traveller • it
9
2026-10-13 • via Nuitee
M
Michael • family_with_children • za
10
2026-10-13 • via Nuitee
C
Colin • couple • fr
9
Good
Pros:

Good

Cons:

All good

2026-10-13 • via Nuitee
M
Meryl • couple • au
8
2026-10-12 • via Nuitee
S
Simon • solo_traveller • gb
7
2026-10-12 • via Nuitee
O
Osment-Fish • couple • gb
8
2026-10-12 • via Nuitee
X
Xarragh • solo_traveller • ie
9
Pros:

Breakfast

2026-10-12 • via Nuitee
T
Thaïs • solo_traveller • br
10
2026-10-12 • via Nuitee
F
Francesca • solo_traveller • gb
8
Pros:

Easy access from airport, front desk very good, clean and friendly.

Cons:

No issues

2026-10-12 • via Nuitee
G
Gianluca • couple • it
8
2026-10-11 • via Nuitee
M
Maria • extended_group • gb
10
I will stay again it was the best choice
Pros:

My stay was extremely good

Cons:

All good

2026-10-11 • via Nuitee
G
Greg • solo_traveller • gb
6
2026-10-11 • via Nuitee
M
Muller • couple • fr
8
Super grand propre et proche de l’aéroport.
Pros:

Chambre grande et propre bien équipé, fer et table a repasser, bouilloire etc…

La navette pour l’aéroport.

Cons:

Rien

2026-10-11 • via Nuitee
N
Neil • couple • gb
10
Excellent
Pros:

All of it.

Cons:

Nothing

2026-10-11 • via Nuitee
S
Sandra • solo_traveller • au
7
2026-10-10 • via Nuitee
S
Sara • extended_group • it
6
Standard
Pros:

Letto comodo, personale gentile, favoloso il fatto che c e' la navetta con fermata davanti all hotel, colazione nella norma

Cons:

Avevo pernottato una camera con accesso disabili e mi hanno consegnato una camera standard

2026-10-10 • via Nuitee
R
Rosemary • solo_traveller • ug
9
Excellent
Pros:

Clean, new and spacious

2026-10-10 • via Nuitee
A
Amtonino • extended_group • ae
7
2026-10-10 • via Nuitee