Four Seasons Hotel The Westcliff, Johannesburg

Hotels
Four Seasons
9.4 (107 reviews)
67 Jan Smuts Avenue, Randburg, Gauteng, 2193 , Randburg , ZA

Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Proposal/romance packages available
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and safe environment
Beautiful facilities
Excellent hotel quality
Cons:
Need for a bar
Slight issue at the spa with timing

Categories

Cleanliness
9.43
Clean, safe, beautiful haven in Jo’berg.
Service
9.9
Standard service quality for this hotel tier.
Location
9.44
Perfect location expected for a Four Seasons.
Room Quality
9.39
Perfect and beautiful accommodations.
Amenities
8.92
Lovely facilities mentioned, but some issues with spa timing.
Value for Money
9.38
Excellent value given the overall experience.
Food and Beverage
8.93
Needs a bar…desperately.
Overall Experience
9.8
Enjoyed our stay at the Four Seasons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:57

Property Description

Discover an oasis of luxury at Four Seasons Hotel The Westcliff, Johannesburg, where elegance meets comfort in the heart of the city.

Unwind at Our Full-Service Spa
Indulge in rejuvenating massages, body treatments, and facials designed to soothe your senses. Our spa offers a tranquil escape, ensuring your perfect retreat into relaxation.

Exceptional Dining Experience
Savor culinary delights at Flames Restaurant or enjoy 24-hour room service. With two bars and a refreshing poolside experience, every bite and sip will create memorable moments.

Modern Comfort Meets Connectivity
Experience ultimate convenience with our 24-hour fitness center, complimentary Wi-Fi, and business services. Our spacious rooms come with luxurious bedding and amenities that make you feel at home.

Don’t miss your chance to enjoy an unforgettable stay; book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not permitted at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JNB

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Pets

    Pet max weight (per pet) in lb is 44

See all policies

Location

Guest Reviews

9.4
Based on 107 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 8.93
Overall Experience: 9.8
U
UDOKANMA solo_traveller ng
10
Exceptional! Relaxing… Oustanding views
Pros:

Well positioned. Well maintained. High standards of service through out. Attentive staff.

Excellent food. Lovely grounds. Loved loved the gardens…

Cons:

Absolutely nothing.

2026-05-21 via Nuitee
R
Romain family_with_children re
10
2026-05-18 via Nuitee
J
Julian Jerry extended_group nl
8
2026-05-14 via Nuitee
F
Fortune Madira solo_traveller za
10
Pros:

everything about the property was just amazing.

2026-05-08 via Nuitee
A
Amna extended_group bw
7
Good comfortable stay
Pros:

Space in the room and bathroom also all the comforts

Cons:

layout is confusing and going down the stairs to the room

2026-05-08 via Nuitee
D
Dionne couple us
10
2026-05-05 via Nuitee
N
Nyasha couple za
10
2026-05-01 via Nuitee
S
Samkele solo_traveller gb
10
Great property, facilities and staff!!
Pros:

Property is amazing. Superbly maintained and great facilities, with amazing staff!

2026-04-28 via Nuitee
T
Tshidi couple sz
10
2026-04-26 via Nuitee
Z
Zodwa solo_traveller zw
10
Exceptional
Pros:

Very clean and the staff too friendly

Cons:

Nothing

2026-04-19 via Nuitee
O
Oscar solo_traveller pe
10
2026-04-17 via Nuitee
R
Riccardo couple fr
10
2026-04-13 via Nuitee
V
Vitaly couple ru
10
Pros:

Супер! Отличный вежливый персонал, на любую просьбу реагирует сразу!
Ресторан выше всех похвал!

Большое спасибо персоналу за прекрасный отдых!

2026-04-12 via Nuitee
M
Michael family_with_children nl
5
Vergane Glory!
Pros:

Locatie en uitstraling

Cons:

Kwaliteit van het hotel en personeel. Ontbijt was ook zeer matig.

2026-04-11 via Nuitee
F
FREDDY couple us
1
Pros:

Nothing, worst experience ever in a "Four Seasons Hotel”

Cons:

Bad service, bad rooms, bad food, bad everything…

2026-04-11 via Nuitee
A
Amanda couple za
10
2026-04-07 via Nuitee
K
Kate couple ru
8
Номер был очень старый, пахло сыростью, геолокация/перслнал лучшие
2026-04-05 via Nuitee
C
Candice solo_traveller za
10
Short Getaway
Pros:

Exceptional service and attention to detail from staff. Amazing spa and treatments.

Cons:

Loved everything!

2026-04-05 via Nuitee
J
Jaco family_with_children za
10
2026-04-03 via Nuitee
M
Moti couple co
10
Pros:

Great stay overall. Beautiful view, excellent service and very friendly staff.

Cons:

Only small issue was an emergency light in the room that couldn’t be turned off, so I had to call maintenance at 1am to disconnect it.

2026-04-03 via Nuitee