NH Canciller Ayala Vitoria

Hotels
•
NH Hotels
8.5 (6280 reviews)
Ramón y Cajal, 5 , Vitoria-Gasteiz , ES
+34 945 13 00 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small room sizes
Issues with cleanliness

Categories

Cleanliness
7.89
There were some complaints about the cleanliness and maintenance of the rooms.
Service
9.36
Overall, the staff was described as attentive and friendly, particularly highlighted by many reviews.
Location
9.4
The location was praised consistently, being close to the city center and convenient.
Room Quality
6.85
Issues with room size and maintenance were noted, particularly in some rooms.
Amenities
8.38
Some amenities were mentioned positively, but issues with parking and some facilities were noted.
Value for Money
8.34
While some guests felt the value was appropriate, others saw it lacking due to parking fees.
Food and Beverage
8.89
The breakfast and food quality were generally praised, despite some comments on costs.
Overall Experience
8.86
Despite some negatives, many guests enjoyed their stay and expressed a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:20

Property Description

Stylish Rooms with Modern Amenities
NH Canciller Ayala Vitoria boasts stylish rooms equipped with flat-screen TVs, free Wi-Fi, and a minibar. The spacious and elegant rooms feature parquet floors and a complimentary safety deposit box, ensuring a comfortable stay for guests.

Scenic Views and Convenient Location
Situated in the heart of Vitoria, the hotel offers picturesque views of Vitoria Cathedral, Basque Parliament, and Florida Park. Guests can explore Virgen Blanca square and the Medieval old town located just a stone's throw away, making it a perfect location for sightseeing and immersing in the local culture.

Dining Excellence and Event Facilities
Indulge in a buffet breakfast and authentic Basque cuisine at the hotel's Quejana restaurant or grab a quick snack at the cafeteria. With spacious meeting rooms and 24-hour reception offering room service, NH Canciller Ayala Vitoria is ideal for both leisure and business travelers.

Book now to experience the perfect blend of comfort, convenience, and culinary delights at NH Canciller Ayala Vitoria.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIT

Location

Guest Reviews

8.5
Based on 6280 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 6.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 8.86
P
Pedro • couple • es
9
EXCELENTE HOTEL
Pros:

Amabilidad y profesionalidad del perso al de recepción. Ubicación. Instalaciones. Limpieza.

Cons:

Todo nos gustó. El hotel es excelente

2026-09-19 • via Nuitee
J
Juan Antonio • couple • es
10
Maravillosa!!!
Pros:

El recibimiento y la atención de Joana y Mikel
La habitación es muy bonita y muy bien equipada, a la cocina no le falta de nada.
El entorno es maravilloso
El jardín privado con Jacuzzi es increíble
La tranquilidad que se respira
“El silencio”

Cons:

No puedo aportar ningún comentario negativo

2026-09-19 • via Nuitee
F
francisco de borja • couple • es
8
2026-09-19 • via Nuitee
M
Monica • family_with_children • es
9
2026-09-18 • via Nuitee
L
Lotte • couple • nl
8
Pros:

Uitgebreid ontbijt met ook veel keuze in vers fruit/sappen. Vriendelijk personeel. Ruime kamer met lekkere bedden. Hotel erg centraal gelegen, als je het park doorloopt sta je in het centrum.

Cons:

niets.

2026-09-18 • via Nuitee
J
Javier • couple • es
8
2026-09-17 • via Nuitee
N
Nic co • couple • it
9
Pros:

Posizione, camera, colazione e garage

2026-09-17 • via Nuitee
L
Lorenzo • solo_traveller • es
10
Un fin de semana en Vitoria inolvidable..
Pros:

Nos ha maravillado la ubicación y con el trato del personal, encantados. La habitación fantástica y con unas vistas preciosas. Recomendable al 💯

Cons:

El parking no está a la altura del hotel. Estrecho y complicado de estacionar.

2026-09-17 • via Nuitee
M
Max • couple • nl
10
Pros:

Very friendly personnel

2026-09-17 • via Nuitee
M
Melchers • couple • nl
8
We felled spoiled. Anonymous comment.
Pros:

A good class hotel, which outdid our expectations. Room was spacious and well provided with with small refrigerator. The breakfast outdid all expectations.

Cons:

No suggestions

2026-09-17 • via Nuitee
A
Alberto • extended_group • es
7
Hotel envejecido.
Pros:

Hotel con buena ubicación. Las habitaciones son amplias y el personal fue muy atento.

Cons:

No hay enchufes en el baño para un secador de pelo.
Tampoco hay enchufes a ambos lados de la cama (solo uno).
La habitación algo envejecida, el suelo crujía.
Acceso a garaje muy complicado.
Necesita una actualización.

2026-09-17 • via Nuitee
L
Leopoldo • solo_traveller • es
9
2026-09-17 • via Nuitee
T
Tapia • couple • nl
10
Pros:

Very pet friendly

2026-09-17 • via Nuitee
M
Manfreth • couple • co
10
2026-09-16 • via Nuitee
M
Manfreth • solo_traveller • co
10
2026-09-16 • via Nuitee
M
Marc • couple • be
9
Super hotel, mooi stadje en veel faciliteiten in de buurt
Pros:

De ligging en de mooie kamer.

2026-09-15 • via Nuitee
C
Carles • couple • es
10
Pros:

Ubicació, neteja i l’amabilitat del personal

2026-09-15 • via Nuitee
F
Francisco • solo_traveller • es
10
Espectacular e increibles vistas
Pros:

Todo perfecto estuvimos comodisimos y cerca de todo. El personal encantador todo espectacular

Cons:

Absolutamente nada todo genial

2026-09-15 • via Nuitee
E
Elena • couple • es
10
2026-09-15 • via Nuitee
M
Marc Vercruysse • solo_traveller • be
8
Pros:

De ligging jn een park en aan de rand van de oude stad.
Zeer ruime en comfortabele kamers. Wij hadden een kamer op de 8ste verdieping met een prachtig uitzicht op de stad.
Uitgebreid en zeer verzorgd ontbijtbuffet.

Cons:

Parkeren is niet simpel.

2026-09-14 • via Nuitee