The Papandayan

فخامة

I had an absolutely wonderful stay here. The service, ambiance, signature scent, and cleanliness were all exceptional—honestly, there was hardly anything I could find to criticize.

Was genuinely impressed and very happy with the overall experience. The only thing I missed was breakfast, as I had plans for exercise and exploring Bandung’s culinary.

This is truly a five-star hotel in every sense. It’s a classic property that has successfully maintained its elegance & quality.
Highly recommended, and I would gladly stay here again.

The staff were very helpful, from the front desk to the room service team. The room was very clean and looked luxurious. This hotel is highly recommended.

Good location, good ambient, 1 stop shopping for holiday (play ground for kids, good pool with warm water), good andong. Good food for breakfast and the food in The Ambasador lounge. Staff were friendly, humble and very helpfull. Overall, I love to stay in this hotel and I should repeat it whenever I will go to Bandung.

My family and I stayed at The Papandayan Hotel from 23–30 May 2026, occupying two Classic Twin Rooms. From the moment we arrived, we knew we had made the right choice.

The staff were warm, professional, and always ready to assist, making our stay truly comfortable and memorable. Their genuine hospitality was greatly appreciated.

A special thank you to the Edelweiss Spa team. I enjoyed two treatments during my stay and was thoroughly pleased with the excellent service and relaxing experience.

Thank you, The Papandayan Hotel, for a wonderful stay. We look forward to returning in the future. 🌷

The room was clean and good, the food is tasty and great, strategic location

Hotel gave me early check in, this is the 2nd time of my stay

잠자리도 편안했고 조식도 좋았어요.직원들도 친절했다.
숲속에 있는 듯한 산책길도 좋았어요.

This our first time to stay here
So gratefull for the amazing experienced
Activity for kids is amazing. Like a feeding fish and you can try riding a horse carriage. The staff so kind.

Suasananya tenang dan eksklusif

Dear The Papandayan Team,

We would like to express our sincere gratitude for the wonderful experience we had during our stay at The Papandayan. Everything was truly memorable, and it would not have been possible without your incredible team members.

Firstly, we celebrated our wedding on May 9th, 2026 at Hurubatu Grill Garden, and it was absolutely beautiful. The atmosphere, the service, and the attention to detail made our special day unforgettable.

Secondly, we stayed at the hotel for two weeks, and throughout our entire stay, your staff consistently remained friendly, helpful, warm, and professional. We truly felt welcomed and cared for every single day.

We would especially like to thank:

- Annisa Listyorini, for being so communicative, patient, and supportive while helping us organize our wedding and room arrangements. Thank you for always making things happen for us and ensuring everything went smoothly.
- Our regular Room Attendants from Housekeeping, Fatimah and Zahwa. Thank you for always going above and beyond for us and our family. Your kindness, hard work, and attention to detail were truly appreciated and never unnoticed.
- The Concierge team: Yudi, Ario, Kohari, Sidiq, Pasha, Ronald, and all the staff members whom we may not be able to mention one by one. Thank you for always assisting us with genuine warmth and professionalism. You all made us feel at home.
- Chef Agus, thank you so much for the delicious food served at our wedding. Our guests and we ourselves gave so many compliments about the food — everything was excellent and truly memorable.
- The PAGO Restaurant team: Rian (thank you for always remembering our favorite coffees every day), Tias, Bapak Asep K, and all the other staff members. Thank you for your constant smiles, friendliness, and exceptional hospitality. Every breakfast and every interaction with your team became one of the highlights of our stay.
- Ibu Lusi Susanti, thank you for spending time with us and sharing your life experiences. It was truly meaningful and heartwarming.
- Mas Tony from Banquet, thank you for helping us organizing the buffet and seating arrangements. You and your team did very well.
- Nina and Rini from the Edelweiss Tirta Ayu Spa, thank you for your amazing service.
- Housekeeping staffs who did our room. The balloons, cake, flowers, and the beautiful swans were so beautiful. We loved it so much.
- Acca and Ripki from Front Office, thank you for your warm service and assistance throughout our stay.
- Bapak Jeffrey and Bapak Endang from Security, thank you for always making us feel safe, welcomed, and comfortable.

We would also like to thank all the team members behind the scenes whom we may not know by name. Every single person contributed to making our wedding celebration and stay so special and unforgettable.

The kindness, warmth, professionalism, and sincerity shown by your entire team truly touched our hearts. The Papandayan will always hold a special place in our memories, and we are incredibly grateful for all the beautiful moments we experienced there.

Please kindly share our appreciation with all of your amazing team members.

Thank you once again for everything.

Warm regards,

Volkan & Rissa

To much smoke from the (Roko) GMnya

I enjoyed my stay here. The atmosphere is elegant, the staff are very friendly, and the service is excellent. The rooms are spacious, very clean and comfortable for rest in. I will definitely stay here again whenever I return to Bandung.

Location, rooms, cleanliness, service, and food Its a good. Glad to stay at papandayan hotel

Strategic location. Near many viral restaurant.
Atmosphere is nice and calm
Room is spacious with big bathtub inside
And one big plus is big warm pool

Harga affordable untuk 2 room connecting, bersih, amenities lengkap, breakfast enak, sayangnya krn long weekend, breakfast time waitinglist

Start from security, the first we came, even we are using motorbike, they still treat us very nice. So fantastic hospitality
The front officer really helpful with our belongings, then in the middle of the night we have little bit problem with tv then engineering come so fast to fix it, its like a magic
When we are going for breakfast, the hostess see me walking with the barefoot and she offering me sandals. Thanks for caring me you are so amazing
Least but not last
Heyyyy hooo KITCHEN team.
Your food so outstanding.
The breakfast menu so freaking awesome,
Tasteful, you guys have a lot of menus there, everything that i ate none of them is fail.
Good job!!!!
I hope that i can visit you guys again soon! 😋

Nice Hotel, the tropical garden is very nice

Room is cozy and bed is comfort.