The Papandayan

Hotels
9.6 (389 reviews)
Jl. Gatot Subroto 83 , Bandung , id

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Convenient location
Cons:
Breakfast quality
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.95
Comments on cleanliness being poor due to pests in the room.
Service
10
Staff were warm, courteous, and helpful, making the stay enjoyable.
Location
10
Great location, being near the center but in a quieter area.
Room Quality
10
Rooms were spacious, comfortable beds, but some had pest issues.
Amenities
9.95
Some amenities were lacking, such as breakfast options and poolside furniture.
Value for Money
9.45
High price point with some amenities not meeting expectations.
Food and Beverage
8.45
Food quality received negative feedback, especially breakfast.
Overall Experience
10
Overall enjoyable despite some issues, likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Luxurious 5-Star Retreat in Bandung
The Papandayan presents a lavish escape in the heart of Bandung, boasting an outdoor pool, fitness facilities, and a rejuvenating day spa. Enjoy personalized service with round-the-clock butler assistance, complimentary WiFi, and a choice of 4 exquisite dining venues.

Elegant Interiors and Modern Comforts
Step into rooms adorned with sophisticated cream and silver tones, equipped with a flat-screen TV, generous workspace, tea/coffee facilities, and a minibar for your indulgence.

Convenient Location and Leisure Options
Conveniently located just a short drive from the airport and popular shopping destinations, The Papandayan also offers beauty treatments, a business center, and diverse dining experiences. Unwind at the salon or savor international cuisine at Cantigi Fine Dining and Asian delights at Pago Restaurant.

Book your indulgent stay at The Papandayan today for an unforgettable experience.

Important information:

Please note that guests are required to present a valid photo ID and the credit card used for booking upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rp 600,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 389 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
M
Mohd couple id
9
Pros:

Hotel gave me early check in, this is the 2nd time of my stay

2026-05-26 via Nuitee
P
PONY solo_traveller kr
10
전반적으로 만족하지만..
Pros:

잠자리도 편안했고 조식도 좋았어요.직원들도 친절했다.
숲속에 있는 듯한 산책길도 좋았어요.

Cons:

오전에 있는 시위(어제축구경기결과에 따른)로 도로가 마비되어 반둥역까지 30분정도의 거리를 2시간만에 도착.
당연히 기차는 떠났고, 다음기차를 8시간이상 기다려 탈수있었다.
체크아웃이 예정된 고객에게 도로사항을 사전공지 해주지 않은게 많이 아쉽다.
충분히 예견 될 만한 사항인데..
다음여행지로 떠나는 여행객이 아닌, 출국해야 하는 여행객이라면 어쩔뻔 했는가..

2026-05-25 via Nuitee
A
Ali couple id
9
Puas
Pros:

Suasananya tenang dan eksklusif

2026-05-23 via Nuitee
M
muchammada2026 Family
10
Family Trip
Pros:

Strategic location. Near many viral restaurant.
Atmosphere is nice and calm
Room is spacious with big bathtub inside
And one big plus is big warm pool

2026-05-16 via Tripadvisor
M
Mobile32006901660 Family
10
Old but excellence
Pros:

Harga affordable untuk 2 room connecting, bersih, amenities lengkap, breakfast enak, sayangnya krn long weekend, breakfast time waitinglist

2026-05-15 via Tripadvisor
A
antoniodO249OA Couples
10
Magic, fantastic, amazing, outstanding
Pros:

Start from security, the first we came, even we are using motorbike, they still treat us very nice. So fantastic hospitality
The front officer really helpful with our belongings, then in the middle of the night we have little bit problem with tv then engineering come so fast to fix it, its like a magic
When we are going for breakfast, the hostess see me walking with the barefoot and she offering me sandals. Thanks for caring me you are so amazing
Least but not last
Heyyyy hooo KITCHEN team.
Your food so outstanding.
The breakfast menu so freaking awesome,
Tasteful, you guys have a lot of menus there, everything that i ate none of them is fail.
Good job!!!!
I hope that i can visit you guys again soon! 😋

2026-05-14 via Tripadvisor
M
MohsenBourne Family
10
The Papandayan
Pros:

Nice Hotel, the tropical garden is very nice

2026-05-13 via Tripadvisor
F
Faiz_Kasmy couple id
9
Pros:

Room is cozy and bed is comfort.

2026-05-11 via Nuitee
S
Sherpa17966077888 Couples
10
2 Days Meaningfull ini Bandung
Pros:

Very Excellent Service..
The real 5 star Hotel

2026-05-10 via Tripadvisor
W
Walther couple nl
9
Heel goed
Pros:

Ontbijt zeer goed alleen moeten ze de bake off broodjes niet lang van te voren afbakken. Worden droog en zijn daardoor minder van kwaliteit.
Probleem overal in Indonesie.

Cons:

Bake off b9j ontbijt en het ontbijt beetje meer Europees

2026-05-10 via Nuitee
T
tyarad2026 Couples
10
good service
Pros:

nice and quiet atmosphere in the middle of the city,

2026-05-09 via Tripadvisor
D
Dreamer28832360436 Business
10
Over all good experience and next stay lagi disinj
Pros:

Good ambiences at hotel, mini forest, aminities hotel, good food in the restaurant and also kripik pisang madu hehe

2026-05-09 via Tripadvisor
C
coffeenesia Business Jakarta, Java
10
You should try this classic hotel ❤️✅
Pros:

At first, I was hesitant to stay at this hotel because they said it was an old hotel. It turned out I really enjoyed staying at this hotel. The room was renovated and comfortable. The food and bread were very delicious. The coffee was very delicious. If you are bored with hotels with modern interiors, you should try this classic hotel. If I go to Bandung again, I think I will stay here again. Thank you.

2026-05-07 via Tripadvisor
9
990aishaf Business
10
Room and Service
Pros:

the experience that The Papandayan serve is magnificent! The room is comfortable and the most important, the food is delicious!

2026-05-07 via Tripadvisor
L
Linda Rahadian solo_traveller id
9
2026-05-06 via Nuitee
R
rizkyy314 Couples
8
Best experience - Great services
Pros:

Really appreciate the great service from the team. Everything was handled kindly and professionally, and it made the experience feel very pleasant.

Kudos to the whole team for the warm hospitality and helpful support. Keep up the great work papandayan team's

My early check-in request. I submitted it quite early, so hopefully it can be accommodated later 😊

2026-04-26 via Tripadvisor
R
Road49054966213 Family
10
Miss
Pros:

All staff humble, welcome, room clean, facility completed, comfort accomodation

2026-04-25 via Tripadvisor
M
M solo_traveller nl
9
Fijn hotel
Pros:

Persoonlijke service. Ik was ziek en het personeel deed haar uiterste best om me te helpen. Inclusief kopjes thee en begeleiding naar een arts.

Cons:

Ik vond de kamer aan de straatkant nogal gehorig. De hele nacht hoor je de scooters voorbij razen.

2026-04-20 via Nuitee
E
Erli_Marliani7 Family
10
Short escape in Bandung's local Hotel
Pros:

Located in the strategic area. The atmosphere is very warm & comfortable. Rooms are very tidy set up beautifully, bathrooms are clean. Value are matched with facilities. Allover services are excellent.

2026-04-19 via Tripadvisor
8
85vinaa Business
10
Good hotel Good staycation
Pros:

Good hotel n fasility n good breakfast

2026-04-19 via Tripadvisor