The Papandayan

Hotels
9.6 (420 reviews)
Jl. Gatot Subroto 83 , Bandung , id

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Convenient location
Cons:
Breakfast quality
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.95
Comments on cleanliness being poor due to pests in the room.
Service
10
Staff were warm, courteous, and helpful, making the stay enjoyable.
Location
10
Great location, being near the center but in a quieter area.
Room Quality
10
Rooms were spacious, comfortable beds, but some had pest issues.
Amenities
9.95
Some amenities were lacking, such as breakfast options and poolside furniture.
Value for Money
9.45
High price point with some amenities not meeting expectations.
Food and Beverage
8.45
Food quality received negative feedback, especially breakfast.
Overall Experience
10
Overall enjoyable despite some issues, likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Luxurious 5-Star Retreat in Bandung
The Papandayan presents a lavish escape in the heart of Bandung, boasting an outdoor pool, fitness facilities, and a rejuvenating day spa. Enjoy personalized service with round-the-clock butler assistance, complimentary WiFi, and a choice of 4 exquisite dining venues.

Elegant Interiors and Modern Comforts
Step into rooms adorned with sophisticated cream and silver tones, equipped with a flat-screen TV, generous workspace, tea/coffee facilities, and a minibar for your indulgence.

Convenient Location and Leisure Options
Conveniently located just a short drive from the airport and popular shopping destinations, The Papandayan also offers beauty treatments, a business center, and diverse dining experiences. Unwind at the salon or savor international cuisine at Cantigi Fine Dining and Asian delights at Pago Restaurant.

Book your indulgent stay at The Papandayan today for an unforgettable experience.

Important information:

Please note that guests are required to present a valid photo ID and the credit card used for booking upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rp 600,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 420 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
L
lilut2026 Friends getaway
10
Lilu
Pros:

homey, comfort and relax. overall best

2026-07-23 via Tripadvisor
P
Petra couple de
10
Schöner stopover für 2 Nächte
Pros:

Sehr nettes Personal!
Schönes und umfangreiches Frühstück.

Cons:

Unser Zimmer hatte nur kleine Fenster, es war zu dunkel.

2026-07-22 via Nuitee
E
E family_with_children nl
8
Comfortabel
Pros:

Rustig ruim hotel met goed divers ontbijt en stevig matras

Cons:

Onduidelijke informatie over ontbijt (inclusief betekent kennelijk voor 2 personen niet voor hoeveel personen je hebt geboekt)

2026-07-22 via Nuitee
B
Bas family_with_children nl
7
2026-07-22 via Nuitee
N
Nicholas solo_traveller id
8
2026-07-20 via Nuitee
F
Faiz_Kasmy couple id
9
Pros:

Room is cozy and the bed is comfort. Hot water in the bath room works well. Bath tub in the bath room was very nice.

2026-07-13 via Nuitee
R
rohmanian Family
10
Good food, great hospitality!
Pros:

their hospitality is so awesome! The foods for breakfast are so vary till you can’t decide what will you eat till your stomach is full of food🤣🤣🤣.

2026-07-10 via Tripadvisor
M
Maaike family_with_children nl
10
Pros:

Alles

2026-07-10 via Nuitee
M
michelleamorrat Family
10
A very kids friendly hotel!
Pros:

This was our second stay here, and we’d happily come back again.

If you’re traveling with young kids, I can’t recommend this hotel enough. Everything about our stay was enjoyable from start to finish. The room was clean, neat, and comfortable, the bathroom was spotless, and the amenities had everything we needed.

Breakfast offered a good variety of choices, and we genuinely enjoyed most of the food.

What really makes this hotel stand out is how family-friendly it is. The playground is spacious, well-maintained, and kept our kids entertained for hours. During the holiday season, they also had activities by Kompi Semut, including arts and crafts, which made the experience even more special for the little ones.

The heated swimming pool was clean, spacious, and perfect for families. We also loved the complimentary horse carriage rides every morning—it was such a charming little touch that our kids looked forward to.

Above all, the staff were consistently warm, friendly, and genuinely helpful throughout our stay, which made us feel so welcome.

Overall, this is a wonderful place for a family getaway, and it’s definitely a hotel we’ll keep coming back to. Highly recommended!

2026-07-07 via Tripadvisor
7
795taufika Family
8
Great Service and Comfortable Stay
Pros:

Our stay was truly enjoyable. All of the staff were incredibly welcoming, friendly, and provided excellent service throughout our visit. Overall, we were very satisfied with our experience at The Papandayan.

As a small suggestion, the breakfast could be improved, particularly in terms of flavor, to make it even more memorable. That said, the variety of dishes offered was already quite good and satisfying.

Thank you for your outstanding hospitality and excellent service. We hope to see more attractive promotions and discounts in the future. Wishing The Papandayan continued success and that it remains one of the best choices for travelers.

2026-07-07 via Tripadvisor
8
88niluhp Business
10
First time stay at papandayan
Pros:

Good experienced , love to stay dan will recomend this hotel to our relatives

2026-07-04 via Tripadvisor
9
957annisaf Couples
10
Great choice for couple retreat in Bandung
Pros:

A true 5-star hotel. Great relaxing atmosphere with amazing service. Everyone is professional, friendly, and helpful. Our room is spacious and very comfortable as well.

2026-07-04 via Tripadvisor
K
KHALID family_with_children om
10
انصح به فندق راقي وجميل وتصميم كلاسيكي وكل الموظفين خدومين حقيقة
Pros:

انصح به للي يجي باندونج
راقي وافطار متنوع ونظافة وجميع الموظفين متعاونين

Cons:

لا يوجد عزل صوت
السرير لم يكن مريح كثيرا

2026-06-30 via Nuitee
F
Fitria family_with_children id
10
2026-06-27 via Nuitee
F
Faiz_Kasmy couple id
9
Pros:

Room is spacious and clean, bed is very comfy. Breakfast was good. Good location to explore Bandung

2026-06-23 via Nuitee
M
Mohd Hassan couple my
9
Pros:

The room is spacious and clean. The extra large-bed and pillow are so comfy and the staff are friendly

2026-06-23 via Nuitee
D
David couple id
8
We will stay at this friendly hotel again - good value for money.
Pros:

Location good, plenty of car parking on the property.
All staff very friendly and helpful. Premier room great size and bed was very comfortable with quality bed linen. All facilites in the room functioned properly.

Cons:

Breakfast was disappointing as they only provided Indonesian local food. Western breakfast items not represented at all.
1 hour before breakfast closing time, no refilling of the food: they just let it run out.

2026-06-21 via Nuitee
N
nindarl Family
10
An Excellent hotel experience at The Papandayan Hotel Bandung
Pros:

Wonderful Stay at The Papandayan Hotel Bandung
The room was clean, spacious, and comfortable, with excellent amenities that made my stay relaxing.
I also enjoyed the delicious breakfast buffet, which offered a wide variety of local and international dishes.
What impressed me the most was the warm hospitality and attention to detail provided by the staff throughout my stay.
Overall, my stay at The Papandayan Hotel Bandung was truly enjoyable and memorable. I would definitely love to stay here again in the future.

2026-06-17 via Tripadvisor
H
HANS solo_traveller be
5
2026-06-16 via Nuitee
S
Suzanne Marie couple au
10
Beautiful hotel
Pros:

Beautful hotel

2026-06-15 via Nuitee