The Papandayan

Hotels
9.6 (434 reviews)
Jl. Gatot Subroto 83 , Bandung , id
+62 22 7310799

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Convenient location
Cons:
Breakfast quality
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.95
Comments on cleanliness being poor due to pests in the room.
Service
10
Staff were warm, courteous, and helpful, making the stay enjoyable.
Location
10
Great location, being near the center but in a quieter area.
Room Quality
10
Rooms were spacious, comfortable beds, but some had pest issues.
Amenities
9.95
Some amenities were lacking, such as breakfast options and poolside furniture.
Value for Money
9.45
High price point with some amenities not meeting expectations.
Food and Beverage
8.45
Food quality received negative feedback, especially breakfast.
Overall Experience
10
Overall enjoyable despite some issues, likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:07

Property Description

Luxurious 5-Star Retreat in Bandung
The Papandayan presents a lavish escape in the heart of Bandung, boasting an outdoor pool, fitness facilities, and a rejuvenating day spa. Enjoy personalized service with round-the-clock butler assistance, complimentary WiFi, and a choice of 4 exquisite dining venues.

Elegant Interiors and Modern Comforts
Step into rooms adorned with sophisticated cream and silver tones, equipped with a flat-screen TV, generous workspace, tea/coffee facilities, and a minibar for your indulgence.

Convenient Location and Leisure Options
Conveniently located just a short drive from the airport and popular shopping destinations, The Papandayan also offers beauty treatments, a business center, and diverse dining experiences. Unwind at the salon or savor international cuisine at Cantigi Fine Dining and Asian delights at Pago Restaurant.

Book your indulgent stay at The Papandayan today for an unforgettable experience.

Important information:

Please note that guests are required to present a valid photo ID and the credit card used for booking upon check in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Location

Guest Reviews

9.6
Based on 434 reviews
Cleanliness: 8.95
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.95
Value for Money: 9.45
Food and Beverage: 8.45
Overall Experience: 10
M
marjan • couple • nl
9
Pros:

The staf was very friendly

Cons:

For holiday a bit business like

2026-09-08 • via Nuitee
M
Minseo • solo_traveller • kr
8
Pros:

서비스가 좋고 이용하는 내내 편안했음. 오래된 건물이지만 5성급 호텔의 역할을 다 해주고 직원들이 친절해 가성비 최고라고 생각함.

Cons:

조금 낙후된 시설 그러나 청결이 크게 떨어지지않았음.

2026-09-06 • via Nuitee
T
TARIQ • family_with_children • sa
8
2026-09-05 • via Nuitee
B
bomun • couple • id
9
Nice hotel
Pros:

Overall, I think this hotel offers good value for its quality and price.

It is close to Bandung Train Station, and it was convenient to travel anywhere from the hotel.

Cons:

The air conditioner temperature could not be adjusted, so the room was quite cold. It would have been better if the temperature could be controlled or if a thicker blanket had been provided.

The hot water worked well on Friday night, but on Saturday, when the hotel was busier, the water was only lukewarm.

2026-09-03 • via Nuitee
A
Aurélie • solo_traveller • fr
10
2026-09-02 • via Nuitee
F
firsainsanis • Friends getaway
10
Trying Aqua Mat Pilates at Papandayan
Pros:

Cobain ikut first ever Aqua Mat Pilates di Bandung, di Pool Hotel Papandayan. Truly a must try experience! Ambience, facility, services, dan makanannya top bangett. Very suiting with the wellness vibe 🥹

Definitely coming back again🤍🥹

2026-08-23 • via Tripadvisor
S
Silvia • couple • id
9
Great Hotel with Big Room, Full Amenities, Super Comfy Bed and Great Hospitallity from The Hottelier , their upgrade my
Pros:

Big Room and Close to restarurant

Cons:

None

2026-08-20 • via Nuitee
A
Abdulmajeed • couple • sa
10
2026-08-16 • via Nuitee
T
TARIQ • family_with_children • sa
8
2026-08-15 • via Nuitee
H
Happiness48465920821 • Family
10
Excellent
Pros:

Service n hospitality nya excellent, skrg ada kids activity nyaa makin gamau plg anak akuuu

2026-08-08 • via Tripadvisor
L
Liesan • family_with_children • nl
10
Pros:

Het beste hotel qua service waar we ooit zijn geweest, 5 sterren behandeling. Van deuren openhouden en bagage dragen tot gratis vervoer naar het ziekenhuis regelen, alles wordt voor je gedaan. Het ontbijt was ook goed. Op dag van vertrek moesten we heel vroeg weg en kregen we een grote tas vol met eten mee voor tijdens de treinreis, fantastisch.

Cons:

Jammer dat er geen ligbedjes waren bij het zwembad. De bereiding van gerechten jn het restaurant liet lang op zich wachten.

2026-08-07 • via Nuitee
2
255januarp • Business
10
Good Hotel
Pros:

Comfortable, good food, and strategic location

2026-08-04 • via Tripadvisor
S
Storyteller714292 • Family
10
A heartwarming stay at Papandayan
Pros:

A really nice place to stay with your family. Nice staff, good variety of breakfast. The warm pool was one of pur fav facilities at the hotel :)

2026-08-04 • via Tripadvisor
L
lilut2026 • Friends getaway
10
Lilu
Pros:

homey, comfort and relax. overall best

2026-07-23 • via Tripadvisor
E
E • family_with_children • nl
8
Comfortabel
Pros:

Rustig ruim hotel met goed divers ontbijt en stevig matras

Cons:

Onduidelijke informatie over ontbijt (inclusief betekent kennelijk voor 2 personen niet voor hoeveel personen je hebt geboekt)

2026-07-22 • via Nuitee
B
Bas • family_with_children • nl
7
2026-07-22 • via Nuitee
P
Petra • couple • de
10
Schöner stopover für 2 Nächte
Pros:

Sehr nettes Personal!
Schönes und umfangreiches Frühstück.

Cons:

Unser Zimmer hatte nur kleine Fenster, es war zu dunkel.

2026-07-22 • via Nuitee
N
Nicholas • solo_traveller • id
8
2026-07-20 • via Nuitee
F
Faiz_Kasmy • couple • id
9
Pros:

Room is cozy and the bed is comfort. Hot water in the bath room works well. Bath tub in the bath room was very nice.

2026-07-13 • via Nuitee
R
rohmanian • Family
10
Good food, great hospitality!
Pros:

their hospitality is so awesome! The foods for breakfast are so vary till you can’t decide what will you eat till your stomach is full of food🤣🤣🤣.

2026-07-10 • via Tripadvisor