Holiday Inn Basingstoke by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.4 (1422 reviews)
Grove Road , Basingstoke , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Comfortable beds
Cons:
Cold rooms
Breakfast quality
Heating issues

Categories

Cleanliness
6.98
Some reviews highlight cleanliness, but mention cold and unsatisfactory breakfast conditions.
Service
8.45
Multiple mentions of lovely and attentive staff.
Location
8.49
Consistent positive feedback about the good location.
Room Quality
6.44
Issues with room conditions, particularly temperature and comfort, noted in several reviews.
Amenities
7.47
Sufficient amenities noted but some issues reported with heating and overall state of some rooms.
Value for Money
7.43
Value discussed in terms of mixed feedback about breakfast and room quality.
Food and Beverage
6.48
Food quality complaints noted, especially regarding breakfast.
Overall Experience
7.45
General positive feedback, despite several issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:18

Property Description

Modern Comfort and Convenience

Just off the M3, Holiday Inn Basingstoke provides a convenient base for exploring Hampshire. Enjoy complimentary parking and free WiFi, making your stay stress-free.

Luxurious Room Amenities

Relax in air-conditioned rooms featuring flat-screen HD TVs, en-suite facilities, and tea/coffee making amenities. With on-demand movies and a cozy workspace, unwind in comfort after a day of sightseeing.

Delicious Dining and Entertainment

Indulge in a full buffet breakfast and savor seasonal menus for lunch and dinner. The lounge bar offers a variety of beverages and live sports. With 24-hour room service, your cravings are just a call away.

Ready to experience comfort and convenience at Holiday Inn Basingstoke? Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1422 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 6.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.48
Overall Experience: 7.45
J
Joanna • solo_traveller • gb
7
Comfy but loud!
Pros:

Lovely staff, comfy room, air con was a godsend in the heatwave.

Cons:

It was super noisy. We could hear everyone walking down the corridor outside and above, and the cleaning staff were talking and singing loudly whilst we were still trying to sleep.

2026-07-01 • via Nuitee
H
Holger • couple • de
5
Pros:

Das Frühstück war gut, aber es gab keine Kaffeetassen, als wir zum Frühstück kamen. Kurz darauf wurden nur 3 Tassen nachgelegt.

Cons:

Aus unserer Deckenleuchte im Bad tropfte Wasser aufgrund von Renovierungsarbeiten im Zimmer über uns :-(

2026-07-01 • via Nuitee
K
Klaus • solo_traveller • de
9
Gutes Business Hotel
Pros:

Sauberes Business Hotel mit vielen Parkplätze, freundliches Personal. Restaurant okay mit vernünftigen Essen und Preisen. Fehlende TV Fernbedienung wurde umgehend beschafft. Gutes Frühstück.

Cons:

WC Spülung im Bad hing etwas.

2026-07-01 • via Nuitee
B
Bhupesh • couple • gb
7
2026-07-01 • via Nuitee
R
Robert • couple • gb
8
Convenient and good value
Pros:

Clean - friendly welcome

2026-06-30 • via Nuitee
D
Darren • couple • gb
5
2026-06-29 • via Nuitee
T
Tomasz • solo_traveller • gb
10
Pros:

Freshly refurbished room with working aircon

Cons:

Tables in bar area little bit dirty

2026-06-28 • via Nuitee
S
Stewart • solo_traveller • gb
8
2026-06-27 • via Nuitee
F
Francis • solo_traveller • gb
6
2026-06-26 • via Nuitee
W
Wagner S Lane • solo_traveller • ie
4
2026-06-25 • via Nuitee
M
Mark • solo_traveller • gb
10
Pros:

Friendly staff good food comfy room pleasant stay

Cons:

The air con was not working as it should but a large fan was in the room and worked fine apart from that all good

2026-06-23 • via Nuitee
M
Monika • couple • de
4
Schreckliche Gäste im Nebenzimmer und auf dem Flur
Pros:

Liegt super an der Autobahn

Cons:

Restaurant Sonntags geschlossen

2026-06-22 • via Nuitee
T
Tom • solo_traveller • gb
8
2026-06-22 • via Nuitee
V
Vicky • couple • gb
7
Was okay, but a few things let it down
Pros:

Breakfast was good

Cons:

Air conditioning didn’t work properly, noisy room

2026-06-21 • via Nuitee
K
Kevin • solo_traveller • gb
10
Very welcoming
Pros:

The property was very clean and welcoming. The room was well maintained and comfortable.

Cons:

Nothing

2026-06-20 • via Nuitee
M
Marie • solo_traveller • gb
10
Excellent, everything I could wish for staying on my own.
Pros:

Breakfast was excellent, lovely bar, very helpful staff. Very restful room.

2026-06-19 • via Nuitee
J
Julie • solo_traveller • gb
3
Very underwhelming stay.
Pros:

Staff shortages. Paid for breakfast, but it ran out. Lots of guests went without. Room cold. Bathroom could have been cleaner. Some staff friendly and courteous. Others felt like they were stalking and watching you like a hawk. Very uncomfortable. Would not stay again.

Cons:

As above.

2026-06-18 • via Nuitee
O
Oscar • solo_traveller • gb
3
2026-06-18 • via Nuitee
P
Prince Okoye • solo_traveller • gb
7
Good
Pros:

Staff was friendly and helpful. Breakfast was great.

Cons:

The aircon was struggling during the day especially as it was hot, this needs to be checked.

2026-06-17 • via Nuitee
N
Nick • solo_traveller • gb
10
Pros:

Reception staff were helpful and the room was large and very well equipped, shower was amazing

2026-06-17 • via Nuitee