Holiday Inn Basingstoke by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.4 (1489 reviews)
Grove Road , Basingstoke , GB
+44 1256 856900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Attentive staff
Good location
Comfortable beds
Cons:
Cold rooms
Breakfast quality
Heating issues

Categories

Cleanliness
6.98
Some reviews highlight cleanliness, but mention cold and unsatisfactory breakfast conditions.
Service
8.45
Multiple mentions of lovely and attentive staff.
Location
8.49
Consistent positive feedback about the good location.
Room Quality
6.44
Issues with room conditions, particularly temperature and comfort, noted in several reviews.
Amenities
7.47
Sufficient amenities noted but some issues reported with heating and overall state of some rooms.
Value for Money
7.43
Value discussed in terms of mixed feedback about breakfast and room quality.
Food and Beverage
6.48
Food quality complaints noted, especially regarding breakfast.
Overall Experience
7.45
General positive feedback, despite several issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:18

Property Description

Modern Comfort and Convenience

Just off the M3, Holiday Inn Basingstoke provides a convenient base for exploring Hampshire. Enjoy complimentary parking and free WiFi, making your stay stress-free.

Luxurious Room Amenities

Relax in air-conditioned rooms featuring flat-screen HD TVs, en-suite facilities, and tea/coffee making amenities. With on-demand movies and a cozy workspace, unwind in comfort after a day of sightseeing.

Delicious Dining and Entertainment

Indulge in a full buffet breakfast and savor seasonal menus for lunch and dinner. The lounge bar offers a variety of beverages and live sports. With 24-hour room service, your cravings are just a call away.

Ready to experience comfort and convenience at Holiday Inn Basingstoke? Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

7.4
Based on 1489 reviews
Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 6.44
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 6.48
Overall Experience: 7.45
H
Harman • couple • gb
7
Perfectly comfortsble bed. Very hot
Pros:

Covenien safe

Cons:

It was fine . But too hot

2026-10-16 • via Nuitee
B
Brian • couple • gb
7
Adequate for our stay.
Pros:

Breakfast was good with a good choice.

Cons:

Bed was smaller than we are used to but ok.
My husband cannot do stairs very well and has difficulty walking. I mentioned this at checkin but we were still given a room up 17 stairs and along a corridor.

2026-10-12 • via Nuitee
S
Sarran • solo_traveller • gb
10
Comfortable and homely
Pros:

Delicious breakfast with lots of options. Excellent WiFi. Lovely friendly and caring staff.

Cons:

Nothing

2026-10-10 • via Nuitee
P
Pitchers • solo_traveller • gb
10
2026-10-10 • via Nuitee
H
Hok Chun • extended_group • gb
9
2026-10-09 • via Nuitee
G
geraldine • solo_traveller • gb
9
Pros:

It was in a good location and we could view are car was ok from the window the only thing we did not like was that there was only one comfortable chair in the room

Cons:

Just only one comfortable chair and a small thing the bread at breakfast was not nice cheap sliced bread

2026-10-08 • via Nuitee
J
Jacob • extended_group • gb
1
2026-10-07 • via Nuitee
P
Paula • couple • gb
9
2026-09-16 • via Nuitee
L
Lesley • extended_group • gb
10
Travelling to Southampton for a cruise, it was the ideal to place to stay after driving two hours
Pros:

Room was adequate, the bar area comfortable where we had a meal, although disappointed in the limited choice, the choice for breakfast was good

2026-09-16 • via Nuitee
S
Stephen • solo_traveller • gb
7
2026-09-14 • via Nuitee
P
Peter • solo_traveller • gb
8
A good hotel at the right price.
Pros:

The breakfast was good as were the staff in reception

Cons:

My car hadn’t been valeted overnight and it didn’t have a full tank of diesel. Apart from that it was excellent.

2026-09-12 • via Nuitee
O
Oludapo • solo_traveller • us
8
Pros:

No further comment

2026-09-11 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-09-11 • via Nuitee
P
Patrizia • solo_traveller • gb
10
Spot on.
Pros:

I stayed in this hotel 3 years ago and I have noticed a massive change in better. Highly recommended.

Cons:

I was happy with evertyhing.

2026-09-07 • via Nuitee
M
martin • solo_traveller • gb
3
Pros:

Friendly reception

Cons:

No heating
Ice cold room

2026-09-06 • via Nuitee
J
James • extended_group • gb
10
2026-09-03 • via Nuitee
R
Robert • family_with_children • gb
8
2026-09-03 • via Nuitee
C
C • solo_traveller • gb
1
2026-09-02 • via Nuitee
R
Richard • solo_traveller • gb
7
2026-08-31 • via Nuitee
W
Williams • solo_traveller • gb
9
Pros:

Quiet spacious room and bathroom. Comfortable bed and smart TV.

Cons:

The height of the shower head was too low an not adjustable. I am quite tall.

2026-08-31 • via Nuitee