Hotel Avenida

Hotels
7.8 (3126 reviews)
Avenida de Zaragoza, 5 , Pamplona , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Good location
Attentive staff
Nice breakfast
Cons:
Cleanliness issues
Reception availability
Room issues like heating

Categories

Cleanliness
6.38
Several reviews indicated issues with cleanliness, such as bad smells and water leaks.
Service
8.35
General sentiment about the staff being efficient and attentive.
Location
8.89
Many reviews praised the hotel's central and convenient location.
Room Quality
7.34
Rooms were described as comfortable, though some had specific issues like cold showers.
Amenities
7.37
Generally good, but some users noted lack of reception and issues with heating.
Value for Money
7.83
Positive feedback about the quality of the breakfast and overall experience for the price.
Food and Beverage
7.88
The breakfast received multiple positive mentions but some commented on its timing and availability.
Overall Experience
8.35
Overall satisfaction with comfort and experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:22

Property Description

Convenient Location: Situated in the heart of Pamplona, Hotel Avenida offers easy access to historic sites and beautiful parks, making it an ideal choice for both leisure and business travelers.

Modern Amenities: Enjoy complimentary WiFi throughout the hotel and unwind in the spacious and cheerful bedrooms, ensuring a comfortable stay during your visit.

Business-Friendly: With its proximity to the commercial and business center, as well as key venues like the congress center and Navarra Auditorium, Hotel Avenida caters to the needs of corporate guests, providing convenience and efficiency.

Experience the perfect blend of comfort and convenience at Hotel Avenida. Book your stay now to explore Pamplona hassle-free.

Important information:

For bookings of more than 5 rooms, different policies and additional supplements may apply.

As of February 1, reception hours are from 10:00 to 14:30 and from 16:30 to 21:00.

Same-day bookings made between 14:30 and 16:30 can only check in from 16:30 to 21:00.

Please note that the check-in hours for bookings made between 14:30 p.m. and 16:30 p.m. for the same day, are only from 16:30 p.m. to 21:00 p.m.

The face-to-face reception is located at Av. Zaragoza No. 5 (Hotel Avenida).

Parking is available at €15 per night (€25 during San Fermines), and must be reserved in advance due to limited availability.

There is no space for bicycle storage, and bicycles cannot be kept in the rooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNA

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 3126 reviews
Cleanliness: 6.38
Service: 8.35
Location: 8.89
Room Quality: 7.34
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 8.35
J
Jesica • solo_traveller • es
7
Ubicacion genial!!
Pros:

No estaba mal para una sola persona

Cons:

Pues que cuando llegue me encontre una botella de agua a medias que no era mia y mi ultimo dia no le repusieron el agua.
Tuve un problema con la ventana que no cerraba pero se soluciono al dia siguiente.

2026-05-23 • via Nuitee
T
Thierry • couple • fr
8
2026-05-22 • via Nuitee
R
ROBERT • couple • es
8
2026-05-22 • via Nuitee
E
E. • solo_traveller • nl
8
Pros:

De ligging en een goed ontbijt. Een betaalde overdekte parkeerplaats van het hotel.

Cons:

De grootte van de kamer maar voldoende.

2026-05-22 • via Nuitee
M
Maria • extended_group • es
7
2026-05-21 • via Nuitee
J
José Ignacio • solo_traveller • es
10
Ajustado
Pros:

Cómodo

Cons:

Nada en especial

2026-05-21 • via Nuitee
J
Jose • solo_traveller • es
10
Pros:

El hotel es muy céntrico y la atención del personal exquisita

Cons:

Pues no recuerdo nada que no me gustara

2026-05-20 • via Nuitee
E
Eduardo • extended_group • es
9
2026-05-20 • via Nuitee
G
Gorka • solo_traveller • cl
10
Pros:

Todo

2026-05-20 • via Nuitee
A
anne • family_with_children • fr
9
2026-05-19 • via Nuitee
G
Graham • solo_traveller • gb
7
2026-05-18 • via Nuitee
R
Roberto • couple • br
9
Custo benefício
Pros:

Excelente custo benefício

Cons:

Tudo ótimo

2026-05-18 • via Nuitee
T
TONI • solo_traveller • es
8
Pros:

Cèntric

Cons:

La recepcionista és súper BORDE

2026-05-18 • via Nuitee
C
Carlos Roberto Nardi • couple • br
9
2026-05-17 • via Nuitee
C
Colm • extended_group • ie
2
Stay away
Pros:

Staff were so so rude. Hotel itself was absolutely fine

Cons:

The staff

2026-05-17 • via Nuitee
B
Butler • extended_group • ie
9
Very convient and perfect location
Pros:

Location was perfect. Arrived late on bus from Bilbao but had a code for the front door and bedroom. Excellent

Cons:

Nothing

2026-05-16 • via Nuitee
G
GEORGIOS • solo_traveller • es
9
2026-05-16 • via Nuitee
T
Tere • solo_traveller • es
8
2026-05-15 • via Nuitee
R
Rosalia • couple • es
6
Confortable bien ubicado pero mejorable limpieza.
Pros:

Buena ubicación

Cons:

Limpieza mejorable, baño con moho.
Personal de recepción poco profesional y poco amable. Sin embargo, personal de desayuno muy amable.
Hay un tramo de escaleras, aunque hay ascensor a continuación. Resulta que hay otro ascensor en la planta baja pero está escondido y solo sube hasta la planta 1. Es extraño y no te lo explican.
Sugerencia para el desayuno: plantos calientes. No hay nada caliente. Y la leche también está fría.

2026-05-15 • via Nuitee
C
carine • couple • fr
10
Pros:

l'hôtel est très bien placé il est très confortable il y a un parking à côté payant mais très pratique. Un très bon confort également !

Cons:

rien

2026-05-14 • via Nuitee