Hôtel Mercure Bayonne Centre Le Grand Hotel

Hotels
•
Mercure
8.5 (1019 reviews)
21 Rue Thiers , Bayonne , fr
+33 5 59 59 62 00

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable beds
Cons:
Noise issues
High breakfast price
Small room size

Categories

Cleanliness
7.89
There were mentions of cleanliness issues like noise and old bathroom fixtures.
Service
9.36
Staff was noted to be very kind and helpful across multiple reviews.
Location
9.4
The location received high praise being central and convenient.
Room Quality
7.85
Rooms were described as small and with some noise issues, affecting overall comfort.
Amenities
7.88
Mention of lacking basic items like shampoo and issues with TV remote.
Value for Money
8.34
Breakfast was considered expensive compared to perceived quality.
Food and Beverage
8.39
Breakfast could be improved based on some reviews, but generally enjoyed.
Overall Experience
8.86
Guests had a generally pleasant experience with noted positives outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:28

Property Description

Luxurious Rooms with Modern Amenities
Experience comfort and elegance in our air-conditioned rooms equipped with flat-screen TVs, free high-speed WiFi, and a hospitality tray. Enjoy a complimentary bottle of water during your stay.

Cozy English-Style Pub and Buffet Breakfast
Unwind in our charming pub or start your day with a delicious warm and cold buffet breakfast. Relax in an elegant setting while savoring a drink or enjoying a variety of breakfast options.

Convenience and Leisure Facilities
Take advantage of our free business corner and let our attentive staff assist you throughout your stay. For golf enthusiasts, explore eleven 18-hole golf courses nearby. Your perfect getaway awaits at Mercure Bayonne Centre Le Grand Hotel.

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIQ

Location

Guest Reviews

8.5
Based on 1019 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
G
Gary • couple • fr
3
2026-08-29 • via Nuitee
C
Cyrille • solo_traveller • ca
9
2026-08-28 • via Nuitee
R
Rui • solo_traveller • pt
6
Pros:

Simpathy . No noise. Bed ok
Strong shower

Cons:

Poor breakfast. 3 star breakfast, price 5 star. Few things not working. Fruit from can. Juice from pack...
Space...specially wc

2026-08-28 • via Nuitee
D
DBA11 • solo_traveller • fr
8
2026-08-28 • via Nuitee
J
Juan • couple • es
10
2026-08-27 • via Nuitee
C
Catherine • solo_traveller • fr
7
2026-08-26 • via Nuitee
E
eduardo • couple • es
8
Hotel señorial en una zona inmejorable
Pros:

Magnífica ubicación

2026-08-25 • via Nuitee
S
Stanciu • couple • fr
9
Pros:

the building and the location are in the center of the city, the cleanliness is great and the staff was super nice. They helped us with all the questions and everythng we needed

Cons:

Door to the bathroom was not closing properly. Same with the closet

2026-08-24 • via Nuitee
V
Vignaud • extended_group • fr
8
2026-08-24 • via Nuitee
M
martine • couple • fr
8
2026-08-23 • via Nuitee
A
Anne • solo_traveller • fr
9
Séjour à Bayonne toujours aussi bien !
Pros:

Très bon emplacement, les chambres sont spacieuses et calmes. Très bon petit déjeuner. L'équipe est très accueillante - pour les chiens - aussi !

2026-08-22 • via Nuitee
R
Ronald • solo_traveller • us
10
Nice older hotel in heart of Bayonne
Pros:

Nice older hotel conveniently located near center of old town Bayonne. Excellent staff - professional, friendly, and always willing to assist. The room was spacious and quiet at night. The bed was large and comfortable. What some might consider to be dated about a room in an old building, we found to be quaint. Do be aware that the deep bathtub might be challenging for some.

Cons:

Our main disappointment was the very slow Wi-Fi. We sometimes do consulting work while traveling, but this was not easy under these conditions.  Also the breakfast is overpriced - the space is nice but very crowded.

2026-08-22 • via Nuitee
K
Kyra • couple • de
5
Eine gute Lage, aber man sollte sich nach der Lage der Zimmer erkundigen
Pros:

Eine gute Lage mitten in der Stadt.

Cons:

Wir hatten ein Zimmer zum Hinterhof, wo alle Klimaanlagen des Hauses zusammen liefen.
Was visuell und akustisch keine Bereicherung war und nicht für guten Schlaf gesorgt hat.

2026-08-20 • via Nuitee
L
LNL141016 • family_with_children • fr
7
Très bien pour un court séjour
Pros:

L'emplacement de l'hôtel est idéal !
La literie est de bonne qualité !
Le personnel est très sympathique, souriant et avenant !

Cons:

Le PDJ est bien trop cher par rapport aux choix proposés et à la qualité des produits.
Même si l'hôtel est entouré de bons restaurants, il est dommage que pour un 4 étoiles, celui-ci ne soit pas doté du sien.

2026-08-18 • via Nuitee
D
Dome • couple • fr
9
2026-08-16 • via Nuitee
S
Stephanie • extended_group • fr
9
Je recommande
Pros:

L’accueil la décoration de l’hôtel et de la chambre. L’emplacement

2026-08-16 • via Nuitee
B
bertrand • couple • fr
8
Une bonne adresse pour découvrir la ville
Pros:

Localisation et confort des chambres

Cons:

RAS

2026-08-16 • via Nuitee
D
DECLAN • solo_traveller • gb
9
2026-08-15 • via Nuitee
L
Ludivine • couple • fr
8
Pros:

Emplacement idéal, personnel très serviable.

Cons:

Salle de bain un peu vieillotte.

2026-08-15 • via Nuitee
T
Tatiana • couple • es
10
Pros:

Понравилось всё, номер, расположение, сам город, все отлично)

2026-08-13 • via Nuitee