Hôtel Mercure Rouen Centre Champ-de-Mars

Hotels
•
Accor
8.1 (111 reviews)
12 bis Avenue Aristide Briand, Rouen, Seine-Maritime, 76000 , Rouen , FR
+33 2 35 52 42 32

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Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Express check-out
Full-service spa
Meeting rooms
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Excellent breakfast (high praise for cheeses, pastries, scrambled eggs)
Helpful and attentive staff (noted outstanding check-in)
Large, modern and comfortable rooms (balcony, fridge, updated rooms)
Convenient walking distance to city centre
Underground parking and car charging available
Good options for dietary needs (gluten-free explained)
Cons:
Parking often an added/expensive charge and tight spaces
Occasional slow or limited restaurant service
Isolated cleanliness issues (dust under bed reported)
Mixed neighbourhood feel / some found area less appealing
Occasional room maintenance issues (bathroom heater, poor mirror lighting)
Advertised restaurant sometimes full or limited availability

Categories

Cleanliness
7.6
Generally described as clean and modern in multiple reviews, but at least one guest reported dust under the bed and some minor cleanliness concerns.
Service
8.8
Several reviews praise staff (outstanding check-in by Marius, helpful and attentive staff, restaurant manager assisting with dietary needs); overall service is a strong point.
Location
7.8
Mixed comments: convenient short walk to the centre and walkable from outskirts, but some guests found the immediate area less appealing or had views onto the parking exit.
Room Quality
8.8
Many mentions of large, modern, tastefully decorated and comfortable rooms (balcony, fridge, good showers); a minority reported a previously poor room but overall room quality is high.
Amenities
7.5
Good amenities cited (underground parking, car charging, modern bathrooms, fridge), but some negatives: parking often charged/expensive, tight parking spaces, occasional bathroom heater or lighting issues.
Value for Money
7
Described as reasonable price for a Mercure by some guests, but surprise parking charges and costly underground parking reduce perceived value for some visitors.
Food and Beverage
8.9
Breakfast repeatedly praised (described as excellent, best of trip, high-quality cheeses and pastries); dinner/restaurant service had occasional slow or limited availability issues.
Overall Experience
8.4
Predominantly positive overall stays (lovely stays, comfortable, helpful staff, good breakfasts), with a few isolated negative experiences; overall guests report a pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Luxurious Spa Services
Indulge in a relaxing spa treatment during your stay at the hotel to unwind and rejuvenate.

Premium Dining Experience
Enjoy delectable French cuisine at Le Honfleur restaurant or savor a refreshing drink at the on-site bar/lounge.

Impressive Event Spaces
Host your next event in style at the hotel's conference space and meeting rooms, supported by convenient amenities like a business center and express check-out.

Book now to experience a memorable stay at Hôtel Mercure Rouen Centre Champ-de-Mars in the heart of Rouen!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

See all policies

Location

Guest Reviews

8.1
Based on 111 reviews
Cleanliness: 7.6
Service: 8.8
Location: 7.8
Room Quality: 8.8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.9
Overall Experience: 8.4
J
Joyce
10
Best breakfast in 16 days of travel!
Pros:

Our stay here was very quick as we arrived so late due to planes being late. Mercure waited for us to check in! They were so helpful. In the morning we came down to an amazing breakfast! It was the best of our whole trip. The cheeses presented were delightful and not ordinary! The pastries were crisp and so fresh! I loved the scrambled eggs. They tasted so much better than in the USA. Everything was great, the staff was amazing!

2025-09-20 • via Nuitee
P
P
8
Nice Hotel, not sure about location
Pros:

Nice Hotel. Area not so great

2025-09-15 • via Nuitee
J
John • partner
10
Pros:

Large room with modern furnishings tastefully decorated. A clean and modern bathroom with a large walk in shower with plenty of hot water.
All very comfortable.

2025-09-11 • via Nuitee
R
Richard • family
10
Pros:

Marius provided an outstanding check-in experience, explaining not only what the hotel offers but his opinion of the initial “must see” sights within walking distance.

Also the restaurant manager was superb at explaining gluten-free options at breakfast.

Thank you for a lovely stay!!

2025-08-25 • via Nuitee
G
Glyn • partner
10
Pros:

Comfortable

2025-08-19 • via Nuitee
D
Dmitrijs
4
Pros:

Nothing to admire.
Basc sleep-over.
All stuff with rainbow flags,,strange place.

2025-07-23 • via Nuitee
M
Mary • partner
8
Pros:

The accommodation was amazing. Dining was OK. Parking was excellent however we were not aware that parking was an added charge.

2025-07-09 • via Nuitee
J
Jeremy
10
What a difference...
Pros:

Stayed here four weeks ago, Room 301, what a horrible room. This time stayed in Room 305. Wow what a difference. Fantastic bed, balcony. Fridge with cool water.

2025-07-02 • via Nuitee
R
Richard
8
Pros:

Nice hotel

2025-06-24 • via Nuitee
G
Grant • partner
6
Pros:

Hotel was ok. Room was big and comfortable. Advertised as having a restaurant - it was "full" not really had spare tables but as usual in France they make it up as they go. Car charging was easy and in hotel car park.

2025-06-09 • via Nuitee
R
Ray • family
8
Pros:

Pretty much what you would expect of a Mercure - clean, comfortable, and convenient, at a reasonable price. Staff were good & attentive. Good breakfast. Underground parking was expensive, but I gues it always will be in a city.

2025-05-27 • via Nuitee
A
Angela
8
Great hotel
Pros:

Good location, just a short walk to the centre. Underground car park a bit tight fir a large car but very useful. The room was large, clean and comfortable. Breakfast was excellent.

2025-04-11 • via Nuitee
C
chris • partner
4
Pros:

Less than impressed

2025-03-07 • via Nuitee
M
M.
6
Okay
Pros:

Nice hotel and spacious room but not so clean. Dust under the bed. Staff very helpful and friendly. Heater bathroom not functioning and poor lights at bathroom mirror. Good thing was a bath and separate shower. Our view was the parking exit....

2024-12-31 • via Nuitee
A
Amanda • family
10
Pros:

Excellent.

2024-12-09 • via Nuitee
C
Christiane • partner
10
Pros:

Convenience of arriving to outskirts of towen but still walkable

2024-12-04 • via Nuitee
E
Emily
10
Pros:

We had a great stay in one of the privilege rooms.

2024-09-11 • via Nuitee
R
Ruth • family_with_children
8
Pros:

Room was spacious and perfect with the family. Sofa bed convert to two single beds albeit very close together. The rooms looked recently updated. The only down side was the service in the restaurant for dinner, we had the kids and it was late due to travelling but service was slow.

2024-08-26 • via Nuitee
S
Susan • partner
10
Pros:

We enjoyed our stay

2024-08-21 • via Nuitee
S
Sharon
10
Lovely stay
Pros:

One night and provided all we needed. Short walk into beautiful Rouen

2024-08-17 • via Nuitee