Mercure Residenz Frankfurt Messe

Hotels
•
Mercure
8 (489 reviews)
Voltastr. 29 , Frankfurt/Main , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Unhelpful service
Inconvenient room assignments
Inconsistent food quality

Categories

Cleanliness
8.14
Very clean room as mentioned in reviews.
Service
7.61
Staff was unhelpful in some cases, but friendly in others.
Location
8.15
Good location, easily accessible to public transport.
Room Quality
8.1
Spacious and well-equipped rooms were noted.
Amenities
8.13
Breakfast had a good selection, but cleanliness issues reported.
Value for Money
8.09
Overall value seems reasonable for the experiences shared.
Food and Beverage
7.64
Breakfast described as varied, but some complaints about quality.
Overall Experience
8.11
Mixed sentiments, but overall satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:35

Property Description

Luxurious Accommodation
Indulge in comfort and style at the Mercure Residenz Frankfurt Messe. Experience air-conditioned rooms equipped with satellite TV, high-speed internet, and cozy tea/coffee facilities for a relaxing stay.

Relaxing Spa and Dining
Unwind at the modern spa with a rejuvenating sauna or energize at the fitness room. Treat your taste buds at Twenty9 Restaurant, offering delectable regional and Mediterranean dishes on a charming summer terrace. Sip on cocktails at the Twenty9 Bar while catching live sports.

Convenient Location
Situated just 500 meters from Messe Frankfurt Trade Fair, with easy access to Kuhwaldstraße tram stop only 50 meters away. Book your stay now at Mercure Residenz Frankfurt Messe for a memorable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 489 reviews
Cleanliness: 8.14
Service: 7.61
Location: 8.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
M
Moritz • solo_traveller • at
9
2026-06-20 • via Nuitee
E
ERICH • family_with_children • us
9
Very, very nice.
Pros:

The breakfast was excellent. Great selection of everything such as fruit ,cereal, eggs, bacon, rolls , cold cuts, cheese, and more.

Cons:

no face wash cloth which is not unusual in Europe. Only liquid soap. no handle bars in shower

2026-06-20 • via Nuitee
J
Jordy • couple • nl
7
2026-06-19 • via Nuitee
V
Vladimir • couple • ua
8
2026-06-18 • via Nuitee
S
Samoylenko • extended_group • ua
6
2026-06-17 • via Nuitee
H
Havas Veiga • solo_traveller • br
8
2026-06-17 • via Nuitee
K
Kanazawa • extended_group • jp
7
Pros:

スーパーが近くて、周りが静かなのがよかった

Cons:

朝食会場の受付方法が分かりにくい

2026-06-16 • via Nuitee
Y
Yasunori • solo_traveller • jp
8
落ち着いた雰囲気でよかったです
Pros:

朝食

Cons:

トイレにワォシュレットを採用してほしい

2026-06-16 • via Nuitee
A
Andriani • solo_traveller • de
9
2026-06-15 • via Nuitee
L
Liudmyla • extended_group • de
7
2026-06-15 • via Nuitee
M
Melanie • solo_traveller • de
9
Super Service uns gute Lage Nähe Bahnhof Frankfurt West.
Pros:

Zimmerupgrade und Check in vor 15.00 Uhr möglich.
Essen im Restaurant war vorzüglich.
Netter Barservice bis spät abends.

Cons:

Wasser lief beim Duschen in der Wanne über den Rand auf den Bodem.

2026-06-14 • via Nuitee
O
Olena • couple • ua
10
2026-06-14 • via Nuitee
D
Damian • solo_traveller • de
8
Cons:

Das Einchecken im Hotel am Tag des Metallica-Konzerts hat 45 Minuten gedauert. An der Rezeption waren zwar drei Mitarbeiter, aber einer von ihnen hat sich überhaupt nicht mit dem Check-in befasst.

2026-06-13 • via Nuitee
M
Micael • solo_traveller • de
3
Pros:

Nicht wirklich viel

Cons:

Preis Leistung passt überhaupt nicht
Alte Zimmer mit Möbeln aus den 80ern

2026-06-10 • via Nuitee
M
Malaguti • family_with_children • it
8
ottimo per soggiorno di lavoro
Pros:

Camera silenziosa

2026-06-08 • via Nuitee
U
Ulrike • solo_traveller • de
10
Super
2026-06-07 • via Nuitee
D
dschipi • solo_traveller • at
8
2026-06-07 • via Nuitee
M
Melanie • solo_traveller • de
7
Pros:

Das Frühstück war sehr gut

Cons:

Die Sauberkeit im Zimmer. Es waren Ameisen im Bett und im Bad.

2026-06-04 • via Nuitee
D
dschipi • solo_traveller • at
8
2026-06-04 • via Nuitee
M
Maria Reyes • solo_traveller • es
9
Pros:

Cercanía a transporte público. Zona residencial muy tranquila.

Cons:

No tienen sábanas encimeras, solo tienen las bajeras y los edredones.
No tienen cojines en las camas solo almohada y leer en ella resulta incómodo.

2026-06-02 • via Nuitee