Mercure Hotel Severinshof Köln City

Hotels
•
Mercure
8.1 (3411 reviews)
Severinstr. 199 , Cologne , de

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Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
7.6
Could be improved, as some guests mentioned cleanliness issues.
Service
8.6
Generally positive sentiments about the staff being helpful and friendly.
Location
9.1
Ideal location with good access to public transport and city attractions.
Room Quality
7.6
Mixed reviews; some rooms are old and had issues with comfort.
Amenities
8.1
Moderate amenities; some expectations were not met.
Value for Money
7.1
Some guests felt the pricing was not justified for the quality.
Food and Beverage
8.1
Breakfast was decent, but could be improved in quality and variety.
Overall Experience
8.6
Overall satisfaction despite some issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:35

Property Description

Centrally Located 4-Star Hotel with Modern Amenities

Modern Rooms and Spa Facilities
Experience comfort and relaxation in our modern rooms equipped with satellite TV, work desk, and coffee/tea maker. Unwind at our spa featuring a sauna and fitness equipment, perfect for rejuvenation after a day of exploring Cologne.

Gastronomic Delights and Entertainment
Indulge in a rich breakfast buffet and savor German and international cuisine at our restaurant with a terrace. Join us at the "RELAX - Food, Drinks and You Lounge" to catch sports events on a large screen, creating a vibrant and social atmosphere for our guests.

Convenient Location and Access
With the Severinstrasse Underground Station a stone's throw away, easily access popular attractions like Lanxess Arena and KölnMesse Exhibition Centre. Benefit from our public underground parking for a hassle-free stay in the heart of Cologne.

Book now for a memorable stay at Mercure Hotel Severinshof Köln City.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 3411 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.6
J
Jan • couple • nl
7
2026-06-13 • via Nuitee
T
Tiryaki • solo_traveller • tr
10
Pros:

Teşekkürler

2026-06-11 • via Nuitee
A
Alexandra • solo_traveller • de
10
2026-06-11 • via Nuitee
I
Ilir • solo_traveller • al
10
Pros:

Good Position
Clean rooms
Friendly Staff
Very good Bar

Cons:

For me every thing was OK

2026-06-09 • via Nuitee
M
Manfred • solo_traveller • de
5
2026-06-09 • via Nuitee
E
Emre • couple • tr
8
2026-06-09 • via Nuitee
T
Thorsten • couple • de
9
Pros:

Lage ist prima, öffentliche Verkehrmittel direkt vor der Tür
gemütliche Lounge, Cocktails prima
freundliches Personal

2026-06-08 • via Nuitee
P
PG • couple • us
6
Ok, but not coming back or recommend it
Cons:

It was expensive for the services they offered, the noise of the u bahn was so loud in the rooms, the shower was broked, we didn’t even have a cafe maschine and the cleaness of the room was not impecable as I expected it would be.

2026-06-08 • via Nuitee
A
Anja • couple • de
8
2026-06-08 • via Nuitee
M
Marina • solo_traveller • de
8
2026-06-08 • via Nuitee
F
FOECH • solo_traveller • de
8
2026-06-08 • via Nuitee
O
Oliver • couple • de
8
2026-06-08 • via Nuitee
D
Dietmar • couple • de
7
2026-06-08 • via Nuitee
H
Heinrich Ernst • family_with_children • de
10
2026-06-07 • via Nuitee
H
Helmut • solo_traveller • de
7
2026-06-07 • via Nuitee
Y
Yuri • couple • de
9
Falls wir noch einmal nach Köln reisen, wäre dieses Hotel unsere erste Wahl.
Pros:

Die Lage ist sehr gut. Man kann die Rheinpromenade sowie die Stadtmitte in 10–15 Gehminuten erreichen. Die U-Bahn-Station befindet sich unmittelbar am Hotel. Die Hotelgarage ist zudem angenehm breit und bietet ausreichend freie Plätze für die Gäste.

2026-06-07 • via Nuitee
S
Simon • couple • de
9
2026-06-07 • via Nuitee
L
Laura • solo_traveller • de
5
Pros:

Die Lage ist wirklich sehr gut.

Cons:

Leider hatte unser Zimmer an verschiedenen Stellen undefinierbare Flecken. Auch der Teppichboden wirkte eher ungepflegt und es roch etwas muffig. Das Badezimmer war auch eher veraltet. Zur Dusche musste man recht hoch "einsteigen". Alles in allem haben wir uns leider nicht so wohl gefühlt und würden zumindest nicht mehr die Kategorie Doppelzimmer buchen.

2026-06-07 • via Nuitee
G
Gilles • solo_traveller • lu
8
2026-06-07 • via Nuitee
K
Kezia Joseph Ann • solo_traveller • de
7
2026-06-06 • via Nuitee