Mercure Hotel Severinshof Köln City

Hotels
•
Mercure
8.1 (3362 reviews)
Severinstr. 199 , Cologne , de

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Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
7.6
Could be improved, as some guests mentioned cleanliness issues.
Service
8.6
Generally positive sentiments about the staff being helpful and friendly.
Location
9.1
Ideal location with good access to public transport and city attractions.
Room Quality
7.6
Mixed reviews; some rooms are old and had issues with comfort.
Amenities
8.1
Moderate amenities; some expectations were not met.
Value for Money
7.1
Some guests felt the pricing was not justified for the quality.
Food and Beverage
8.1
Breakfast was decent, but could be improved in quality and variety.
Overall Experience
8.6
Overall satisfaction despite some issues reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:35

Property Description

Centrally Located 4-Star Hotel with Modern Amenities

Modern Rooms and Spa Facilities
Experience comfort and relaxation in our modern rooms equipped with satellite TV, work desk, and coffee/tea maker. Unwind at our spa featuring a sauna and fitness equipment, perfect for rejuvenation after a day of exploring Cologne.

Gastronomic Delights and Entertainment
Indulge in a rich breakfast buffet and savor German and international cuisine at our restaurant with a terrace. Join us at the "RELAX - Food, Drinks and You Lounge" to catch sports events on a large screen, creating a vibrant and social atmosphere for our guests.

Convenient Location and Access
With the Severinstrasse Underground Station a stone's throw away, easily access popular attractions like Lanxess Arena and KölnMesse Exhibition Centre. Benefit from our public underground parking for a hassle-free stay in the heart of Cologne.

Book now for a memorable stay at Mercure Hotel Severinshof Köln City.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 3362 reviews
Cleanliness: 7.6
Service: 8.6
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.6
U
Uwe • family_with_children • de
9
2026-05-30 • via Nuitee
T
TESLİME • couple • tr
9
Güzel bir ortamda konakladık
Pros:

Çok iyi, beklentimizi karşıladı

Cons:

Memnun ayrıldık

2026-05-30 • via Nuitee
G
Gerard • couple • nl
8
Ok
2026-05-29 • via Nuitee
A
Anonymous • couple • gr
10
2026-05-29 • via Nuitee
N
Nestler • solo_traveller • de
8
2026-05-29 • via Nuitee
R
Rebecca • couple • gb
9
2026-05-29 • via Nuitee
M
Miloslav • solo_traveller • cz
7
2026-05-29 • via Nuitee
M
Misericòrdia • couple • es
9
2026-05-28 • via Nuitee
D
Deniz Can • couple • tr
8
2026-05-28 • via Nuitee
S
Stacey • couple • gb
10
2026-05-28 • via Nuitee
S
Sylvia • solo_traveller • de
8
2026-05-27 • via Nuitee
F
Friedrich-Wilhelm • couple • de
7
Pros:

Das Personal war sehr freundlich - besonders die Crew an der Bar

Cons:

Die Sauberkeit im Bad war nicht gut

2026-05-27 • via Nuitee
B
Birger • solo_traveller • de
9
Pros:

Alles

Cons:

Nichts

2026-05-27 • via Nuitee
T
thi my linh • solo_traveller • de
10
2026-05-27 • via Nuitee
K
Katrin • solo_traveller • de
9
Pros:

Das Personal ist ohne Ausnahme sehr nett. Die Zimmer sind modern mit bequemen Betten Badezimmer Standardgröße, völlig ausreichend.

Das Frühstücksbuffet ist wirklich super, für alle Geschmäcker etwas dabei und alles sehr lecker!

Das Hotel selbst liegt günstig nahe einer Stadtbahnhaltestelle (man wird allerdings nicht durch den Lärm der Bahnen gestört), Lebensmittelgeschäfte, Bars und Restaurants sind fußläufig sehr schnell zu erreichen.

2026-05-25 • via Nuitee
J
Jannes • couple • de
7
Pros:

Die Lage war super und das Personal super freundlich. War auch alles sauber.

Cons:

Die sogenannte Klimaanlage war keine Klimaanlage. Durch das heiße Wetter wurde das Zimmer sehr warm und die Lüftung hat keine Hilfe geleistet. Wenn man sie runter gestellt hat ging sie aus.

2026-05-25 • via Nuitee
E
Edge • solo_traveller • be
10
Pros:

Everything

Cons:

Nothing

2026-05-25 • via Nuitee
N
Nadia • solo_traveller • lu
8
2026-05-25 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-05-24 • via Nuitee
M
Matthew • couple • gb
7
2026-05-23 • via Nuitee