Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Modern rooms
Cons:
Noise from construction
Poor food quality
Limited amenities

Categories

Cleanliness
7.44
Multiple mentions of cleanliness issues, notably concerning construction and lack of basic amenities.
Service
8.91
Generally positive comments on staff friendliness, though some critiques on responsiveness.
Location
8.95
Convenient location, praised for its accessibility and proximity to attractions.
Room Quality
7.9
Rooms were noted as nice and modern, but issues with comfort and amenities were highlighted.
Amenities
6.93
Amenities lacking, especially regarding breakfast service and additional fees for facilities.
Value for Money
7.39
Concerns over cost vs. service level, with some mentions of feeling shortchanged.
Food and Beverage
6.44
Significant complaints about food quality and service at the restaurant.
Overall Experience
8.41
Despite significant criticisms, guests expressed an overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:17

Property Description

Luxury Accommodation with Spectacular Views

The Novotel Saint Quentin Golf National offers a luxurious stay with air-conditioned rooms overlooking the prestigious Le Golf National. Organic Dining Experience Enjoy traditional meals made with organic products at the Novotel Café while taking in views of the pool and golf course. Entertainment and Relaxation Play a round of tennis, host events in the versatile function rooms, or unwind in the wellness area. With complimentary services and a range of amenities, your stay at Novotel Saint Quentin Golf National promises to be unforgettable. Book now to experience luxury and relaxation in a picturesque setting.

Important information:

Room accommodations and breakfast are free for children under 16 years old (maximum 2 children).

Be sure to ask the hotel reception about golf packages and special banquet and cocktail reception offers.

Baby cots and chairs are available upon request.Swimming pool: Closed from Fri, Sep 18, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Location

Guest Reviews

7.8
Based on 590 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 6.93
Value for Money: 7.39
Food and Beverage: 6.44
Overall Experience: 8.41
A
alunvt Couples Cardiff, South Wales, Wales
6
Substandard Catering & Service
Pros:

I am writing to express our deep disappointment regarding our recent four night stay at the above hotel from 11th - 15th July

While we found our double room to be clean and adequate, the food and drink service fell well short of a 4 star rated hotel.
Substandard Catering.
There was no choice of food being offered for any of our evening meals.
The food was of incredibly poor quality, especially the 1 & 2nd evening, and it was served aggressively by the waiting staff.
Consequently, the majority of the party chose not to eat the food offered and went to bed hungry.
We were left with no alternative as there are no nearby resturants or bars.
Severe Understaffing
On the first two evenings, a single waitress was left to run the bar orders and serve food. While she did her best and was highly apologetic.
Aside from the overworked waitress the general attitude of the service staff was flippant, making us feel like second-class citizens.
I understand that we were a large party of 39 however it is unacceptable for a 4-star hotel to think that it is ok to treat paying customers like that.

Adjoining the hotel is the Le Golf National course of France famous for hosting the 2018 Ryder Cup, Paris 2024 Olympic Games.

My wife and I really enjoyed everything about the trip other than the hotel dining and bar experience.

2026-07-24 via Tripadvisor
L
Lisa family_with_children fr
8
2026-07-23 via Nuitee
L
LisaW596 Friends getaway
4
Poor Customer Service Impacted Overall Stay
Pros:

I recently stayed at this hotel as part of an organised bus trip for 4 nights. The location of the hotel was a little remote however it did provide amenities like the pool.
The room was very comforatble & spotless, beds made everyday & clean towels daily.
The breakfast buffet was excellent, lots of choices & well stocked for eveyone's needs.
However the evening meals provided for our coach party were very poor in choice & quality. Despite our complaints to the staff there, nothing improved & on top of this the male waiters/ staff were very rude and argumentative when informed of dietary issues. This behaviour also continued at the bar, the female staff were exceptional and helpful but the male staff often ignored us over the French visitors who approached the bar, when we had already been standing for some time waiting to be served. There is clearly an isuue there if you speak with an English accent and this was felt throughout our party there.
I hope by leaving this review things will improve at this hotel, I for one will not return there again.

2026-07-21 via Tripadvisor
P
Patricia couple ie
7
A peaceful and relaxing getaway in beautiful surroundings. I would happily stay here again.
Pros:

Beautiful, peaceful surroundings with stunning views over the golf course and nature. The hotel was clean, comfortable, and relaxing, with a lovely spa and outdoor pool, friendly staff, and good food. It was the perfect place to unwind and recharge.

Cons:

Nothing in particular. I thoroughly enjoyed my stay.

2026-07-21 via Nuitee
D
dominique couple fr
8
Belle découverte
Pros:

Les équipements et la propreté

Cons:

Beaucoup de monde pour la piscine et au petit déjeuner. L’équipe du petit déjeuner devrait etre renforcée et pour la piscine peut être prévoir un peu plus de transat. Un dernier point m’a dérangé. On demande de faire des efforts pour la planète ok très bien mais c’est un peu dérangeant quand l’hôtel est situé juste à côté d’un golf

2026-07-14 via Nuitee
C
CATHY couple fr
8
2026-07-14 via Nuitee
J
Jasmina family_with_children be
6
2026-07-13 via Nuitee
A
amsallem solo_traveller fr
1
Pros:

Le petit dej

Cons:

TOUT!!!!
D abord je réserve une chambre sup VEC sofa et on m attribue une chambre standart LOL
On me dit vous vous appelez pas Johanna alors que j ai un prénom masculin !!!!
Ensuite zéro transat a l psicine. Les gens mettent les serviettes et n'occupent pas le transat ..j ai compté 14 transat donc 5 occupés. .que fait la direction pour reprimander des clients peu respectables !!!!
Même pas proposer d autres transat. Il n y en a pas

Le lendemain après le petit dej en me dirigeant sur la terrasse je prends un verre de jus d orange. Une serveuse me hurle dessus disant que le petit dej est arrêté et que x est l heure du brunch. D où j en sais !!!
Bref accueil déplorable !!!!! Et service peu a l écoute. !!! C est sur je reviendrais pas

2026-07-07 via Nuitee
J
Julia couple fr
2
Très déçue par ce séjour, qui est loin d’être à la hauteur des prestations annoncées. L’espace piscine est totalement s
Pros:

Pas grand chose

Cons:

Le personnel
La clientèle

2026-07-05 via Nuitee
C
CORRADO couple si
6
2026-07-05 via Nuitee
F
Flore family_with_children fr
8
2026-07-02 via Nuitee
B
Barbara extended_group ch
7
2026-07-01 via Nuitee
P
philippe family_with_children fr
8
Très agréable
Pros:

Le cadre et le confort de la literie

Cons:

Le manque de transat au bord de la piscine

2026-06-25 via Nuitee
A
Anais family_with_children fr
8
Ok pour court séjour
Pros:

Le personnel a été adorable, hyper serviable. Nous avions des contraintes qui nous obligeaient à solliciter plusieurs fois le personnel, ils ont tous été très agréables , super service client. Ils sont également flexibles et pas sur notre dos pour la piscine les repas etc donc vraiment un format easy pour venir en famille. Les chambres sont très correctes pour le prix et c’est propre. J’apprécie également qu’ils ne facturent pas les petits dej des enfants.

Cons:

La piscine est mal entretenue : assez sale, pas de transats (15 pour au moins 80 personnes à la piscine ) . Aussi, pas de Clim à la réception c’est pas agréable par ce temps caniculaire .

2026-06-21 via Nuitee
M
Monika B. z rodziną solo_traveller gb
9
2026-06-21 via Nuitee
B
Benjamin solo_traveller fr
10
2026-06-15 via Nuitee
E
Elodie solo_traveller fr
10
2026-06-14 via Nuitee
F
Ferenc family_with_children fr
8
2026-06-12 via Nuitee
M
Mirka couple lu
6
Zu teuer für das was angeboten wird.
Pros:

Bequemes Bett

Cons:

Renovierungsbedürftig das ganze Hotel. Unmotiviertes Personal. Preis-Leistungsverhältnis nicht ok.

2026-06-11 via Nuitee
P
Pascal solo_traveller de
7
Pros:

Proximité du Technocentre Renault
Hotel calme, chambres confortables
Grand parking

Cons:

Cher pour qui n'est intéressé ni par le Golf ni par la thalasso...

2026-06-07 via Nuitee